Trusted Agent profile · West Berkshire

Chancellors Thatcham reviews in West Berkshire

4.6

★★★★★ Excellent

454 reviews across 2 platforms

56 The Broadway, Thatcham, RG19 3HP, West Berkshire, RG19 3HP

Chancellors's office in West Berkshire, at 56 The Broadway, is rated 4.6 out of 5 across 454 reviews on two platforms, including 259 Google reviews rated 4.7.

Google logo

4.7 / 5

259

Reviews on Google

This office

Trustpilot logo

195

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Berkshire office, from every platform, shown as written. First names only.

5/5

Google

Just called Chancellors and spoke to Tom Major. I was impressed firstly with the fact that there was no irritating intro music. Tom answered the phone immediately and got straight down to establishing the parameters; price levels, property requirements and financial circumstances. Am now waiting for details of properties at Chancellors which match our requirements.

Richard · 12 November 2022

Agent replied · 11 November 2024

Hi Richard, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Tenancy renewal

Emilia Williams assisted me in renewing a new contract with my current tenants. She provided excellent communication throughout and it was a very efficient service. I am very happy that the tenants have signed the new tenancy agreement with the proposed terms.

Mrs · 23 October 2025

Agent replied · 23 October 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Cannot thank the Sales team enough for all of their hard work! Massive thank you to Lauren, Ben and Stacey

Gabriella · 11 December 2024

Agent replied · 25 December 2024

Thank you Gabriella for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

4/5

Trustpilot

Great Management

I couldn’t be more pleased with the good service provided by the Chancellors property management team. Their responsiveness and professionalism are good. Every time I’ve had a question or encountered a minor issue, they’ve responded quickly and resolved it efficiently, often within the same day.

Siva · 22 September 2025

Agent replied · 23 September 2025

Thank you for leaving us this great review. It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

5/5

Google

Nice flat. The agent, Ollie has been amazing and very helpful by answering all my questions in a professional manner.

Marius · 3 December 2024

Agent replied · 10 December 2024

Thank you for your 5-star review! We are delighted to hear that you had a great experience with us and that you were satisfied with the service we provided. If you need any further assistance, please do not hesitate to contact us. We appreciate your feedback!

5/5

Trustpilot

Excellent service

Always had excellent service with Chancellors. A very considerate and caring company.

Mary · 15 June 2026

Agent replied · 23 June 2026

We appreciate your kind words. We are happy to hear you always receive excellent service.

5/5

Google

Lauren was fantastic in finding a tenant. It wasn't the easiest with a potential tenant not being honest but Lauren persevered to ensure I did get a tenant in promptly, often calling me or taking callings whilst she was on holiday.

James · 12 November 2023

Agent replied · 11 November 2024

Thank you James for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

5/5

Google

Just wanted to thank Chancellor’s Newbury for the exceptional service provided with the sale of my property… Tom Major and Harrison Parker were fabulous and always at the end of the phone for me. Would definitely recommend to family and friends

Sally · 12 November 2023

Agent replied · 11 November 2024

Thank you for leaving us this great review Sally, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Ayesha,

Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties

John · 5 October 2026

5/5

Trustpilot

craig showed us around a beautiful…

craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice

Laura · 18 May 2026

Agent replied · 27 May 2026

We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.

5/5

Trustpilot

Professional & Helpful Estate Agents

I found them very professional, helpful and always kept me updated.

Kim · 15 June 2026

Agent replied · 23 June 2026

We're so glad to hear you had a positive experience with us. Your kind words are truly appreciated!

5/5

Trustpilot

Great customer service by Charlotte

Charlotte has been great taking her time to show us around a property we wanted to view.

Norbert · 20 December 2025

5/5

Google

Lauren has been very professional and helpful when overseeing the sale off this property. Well done Lauren and thank you for your continued support.

Denise · 12 September 2024

Agent replied · 11 November 2024

Hi Denise, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Brooke was great, kept us informed through the letting process, giving us any required information in a timely manner and was happy to accommodate us as much as possible, would recommend Chancellors and Brooke in particular!

Harry · 7 June 2025

5/5

Trustpilot

We were shown round by a helpful a nd…

We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.

Clifford · 9 October 2026

5/5

Google

I stopped into the Thatcham office looking for some advice on mortgage advisors. I was greeted by Louise who kindly assisted me and put me in touch with some. Thank you Louise

Sam · 15 April 2024

Agent replied · 11 November 2024

Thank you Sam for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.

5/5

Trustpilot

Great staff and dealt with requests in…

Great staff and dealt with requests in a timely fashion.

Mr · 15 June 2026

Agent replied · 23 June 2026

We're glad our staff dealt with your requests promptly. Thank you for your feedback!

5/5

Google

Warm greetings in such that we really feel at home.Thank you for your reception. Everything was perfect and well explained throughout the tour.Will be waiting for a positive response as soon as i submit the form

Joyce · 16 January 2024

Agent replied · 11 November 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Oliver was very polite, amiable, efficient and helpful! He answered all of my questions and our hosts seemed pleased to have him, too.

Passion · 12 September 2024

Agent replied · 11 November 2024

Thank you Passion for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Today I spoke with Amy, she was really helpful and informative. She went above and beyond to help me to find a property and ensure I get the best mortgage deal! Amy was highly professional and explained the process clearly to myself. Thankyou Amy! I appreciate all your help and support

Elena · 12 November 2022

Agent replied · 11 November 2024

Hi Elena, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Katie and Adam - 'on-the-ball'

Katie and Adam have been attentive and on the ball throughout the process.

Terence · 21 May 2026

Agent replied · 27 May 2026

We're so glad we could assist you throughout the process!

1/5

Trustpilot

Rubbish company

Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up. Highly recommend do not use it.

Drinkwater · 19 September 2026

5/5

Google

I recently dealt with Vassna from the Thatcham Branch to discuss the potential of letting out my property, she was polite, knoweldgable and definitely the type of agent i would want working for me !

Nicola · 17 December 2023

Agent replied · 11 November 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

i recently had a couple of viewings with ollie from thatcham. he was very polite, professional and respectful with my situation. he was always on hand if i needed to contact him and he went over and beyond to find me and my family a property. louise was also very helpful, i highly recommend this team and no doubt if you was a landlord they will find you tenants! 10/10

Ella · 13 August 2024

Agent replied · 11 November 2024

Hi Ella, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Thatcham

How many reviews does Chancellors Thatcham have?

Chancellors's West Berkshire office has 454 reviews across two platforms: 259 on Google, 195 on Trustpilot (across the whole business).

What is Chancellors Thatcham's rating?

Chancellors Thatcham is rated 4.6 out of 5 across all 454 reviews, and 4.7 out of 5 on Google from 259 reviews.

Where is Chancellors's West Berkshire office?

Chancellors Thatcham, 56 The Broadway, Thatcham, RG19 3HP, West Berkshire, RG19 3HP.

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