Trusted Agent profile · West Berkshire
★★★★★
454 reviews across 2 platforms
56 The Broadway, Thatcham, RG19 3HP, West Berkshire, RG19 3HP
Chancellors's office in West Berkshire, at 56 The Broadway, is rated 4.6 out of 5 across 454 reviews on two platforms, including 259 Google reviews rated 4.7.
Every review we hold for the West Berkshire office, from every platform, shown as written. First names only.
5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with chancellor agent Olivia, Any questions I had were answered promptly and clearly, thank you
We appreciate you sharing your positive experience! We are so pleased to hear that our team answered your questions promptly and clearly.
5/5
GoogleI recently contacted chancellors to help with my move and they were fantastic. They communicated from start to finish and as a first time buyer it was really crucial for me. I would recommend them to anyone that is looking for a friendly, efficient and experienced agent. Thank you to whole Sales team.
Thank you Samuel for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotBrilliant service from initial contact…
Brilliant service from initial contact with Sherko and throughout process with excellent regular communication from James. Weekly updates were particularly helpful. Would definitely recommend.
We're so glad to hear you had a brilliant experience with our service and appreciated the regular updates. Thank you for your recommendation!
5/5
GoogleAmy is a very pleasant young lady, and was very helpful answering our questions as we looked around the property, and even later when she didn,t have the answer to our query at the time. She was punctual, nicely presented, and nothing was too much trouble as well as chatting quite happily in a very easy manner. Many thanks Amy. Janet Davis
Thank you for leaving us this great review Janet, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotSo far I have been having a good…
So far I have been having a good experience with Chancellors overall, and recently I received excellent support from Amy Jones during my contract renewal. Thank you, Amy and the Chancellors team.
We're happy to hear that you've had a good experience with us. We appreciate your positive feedback and are so glad you received excellent support during your contract renewal.
5/5
GoogleI have been in the process of purchasing a property via chancellors. Stacy has been consistently helpful from the beginning of our journey and really takes care in her work. She is full of great advice and knowledge. Highly recommend chancellors purely for the experience I’ve had with Stacy.
Thank you for this wonderful review April. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
5/5
TrustpilotGood service
Good service. Thank you for arranging my tenancy.Katie Adams,I appreciate your help, responsiveness, and professionalism. Thanks for making the process smooth and stress-free.
We appreciate you sharing your positive experience with us. We are so pleased to hear that we made your tenancy process smooth and stress-free.
5/5
TrustpilotI had a great experience with Jamie Woodman - Chancellors Property Manager.
I had a great experience with Chancellors. The service was professional, efficient, and communication was always clear and helpful.
We appreciate you sharing your positive experience. We're happy to hear that our service was professional and efficient, and that communication was clear and helpful. We are glad our team was friendly, responsive, and supportive.
5/5
GoogleLouise (Hamilton) has plenty of experiences in property lettings and she always knows what she is talking about. She is nice and friendly, but most importantly her expertise helps in all the decision makings in the letting process. I can't recommend Louise high enough.
Hi Wenting, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotAbsolutely outstanding from start to…
Absolutely outstanding from start to finish. Always had an enough time for us. Wonderfully professional at all times and a very friendly bunch.
We appreciate your kind words! We are so pleased to hear that our service was outstanding and professional.
5/5
GoogleI am writing to express my sincere gratitude and praise for the exceptional service provided by Chancellors in finding a new rental property for my family and me. From the initial consultation to the final approval, the entire process was seamless, thanks to the outstanding support from Louise Hamilton. Louise's professionalism, expertise, and dedication were truly impressive. She listened attentively to our needs, offered valuable guidance, and worked tirelessly to ensure we found the perfect property. We are thrilled with our new home and cannot thank Chancellors enough for the immense help and support from their Lettings staff. We highly recommend Chancellors and Louise Hamilton to anyone seeking a reliable and customer-focused property partner. Please extend our heartfelt appreciation to Louise for her outstanding service. Sincerely, Bukola
Dear Bukola Alomaja, Thank you so much for taking the time to write such a kind review about your experience with Chancellors - Thatcham Estate Agents. We are thrilled to hear that Louise Hamilton provided exceptional service in finding a new rental property for you and your family. At Chancellors, we strive to provide seamless and reliable service to all our clients, and we are delighted to know that Louise's professionalism, expertise and dedication were truly impressive to you. We will definitely pass on your heartfelt appreciation to Louise for her outstanding support in helping you find the perfect property. We sincerely appreciate your recommendation of our services, and we look forward to working with you in the future. Best regards, Chancellors - Thatcham Estate Agents
5/5
TrustpilotSmooth and Professional Tenancy Renewal
I had a great experience working with Emilia Williams (MARLA) at Chancellors during my tenancy renewal. She was very professional, responsive, and made the whole process smooth and stress-free. Emilia communicated clearly and handled everything efficiently, I really appreciated her friendly and helpful attitude. Highly recommended!
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleDealt with Brooke in regards to finding a property, currently still awaiting final bits being done and move in date, she has been very helpful and friendly and keeps you upto date and offers guidance throughout the process
5/5
GoogleWe recently moved to Newbury and are in search for a house here. We got excellent support from Chancellors team in this process. Louis Hamiltion is really helping here and she responds promptly to all our queries and supports us in our home search. Thanks chancellors team.
Thank you for this wonderful review Sheethal. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
5/5
TrustpilotAleksandra Szurek
Aleksandra Szurek, from Chancellor’s didcot branch. She was informative, caring and attention to detail when asked any questions was great. I wish her all the best in her future career with chancellor’s. Suhel and Dil.
5/5
GoogleStacy has been an excellent help with us purchasing our house. Chasing when others haven’t and contacting everyone for is going above and beyond. Thanks Stacy!
Hi Abi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleI dealt with Louise at chancellors and she was amazing, she was really professional and was always happy to answer any questions I had. Thank you!
Thank you Lauren for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotThe young man was very helpful and…
The young man was very helpful and knowledgeable. I’ve viewed the property several times and he was always a great help.
We're delighted to hear our team member was so helpful and knowledgeable. Thank you for your kind words!
5/5
TrustpilotDanielle was excellent from start to…
Danielle was excellent from start to finish, my property was literally empty for less than a month now it has a new tenant
1/5
Trustpilotlazy
Took multiple tries on the phone to get hold of them. Website not updated with sold property. Wasted my time.
Hello, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk. Many thanks.
5/5
GooglePhil Redmond is an extremely personable, friendly and good agent. He sold me a house in an extremely volatile sellers market and it was the perfect house to boot. We had a difficult ride with some unforeseen challenges but you won't find a hard working chap and although I asked him not to was often working on our progression whilst on holiday.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Craig for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotBest agency and very professional service
I have lived in Royal Winchester House for over 3 years, which managed by Chancellors, and they did provided the best service. Olivia Hesson always willing to help and solve my problem, this is the best renting experence I had for last 10 years.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleLouise was lovely, couldn’t fault the experience we had with her at all. She was always just a message away if me or my boyfriend needed any questions answered. Although we had a change of heart on the property, the service overall was great!
Hi Emily, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleLouise has been great throughout the whole process finding us an ideal house quickly and providing support every step of the way. She is always contactable by email and phone responding to any queries. Thanks so much Louise a real asset to Chancellors! 10/10
Hi Matty, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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