Chancellors Thatcham reviews

★★★★★ 5/5

Trustpilot

Hannah was fantastic throughout the…

Hannah was fantastic throughout the entire rental process. She was professional, responsive, and made finding and securing our rental home much less stressful. She kept us informed at every stage, answered all our questions promptly, and worked hard to ensure everything went smoothly. Thanks to her support and expertise, we were able to find a great home that met our needs. I would highly recommend Hannah to anyone looking for help with renting a property.

Miss · 16 June 2026

★★★★★ 5/5

Trustpilot

Shout-out to Miss Amelia Pavelin

A shout-out to Miss Amelia Pavelin, Senior Lettings Progression Executive at Chancellors, who has comported herself professionally and impressed me with her incredible efficiency and friendliness. She is definitely a valuable asset to her company and I see huge potential in her to soar to even greater heights both professionally and personally as she obviously gives precedence to prospective tenants' interests while working most conscientiously. Highly recommend Amelia and Chancellors!

Portia · 19 June 2026

★★★★★ 5/5

Trustpilot

I had a great experience with Luigi…

I had a great experience with Luigi during my search for a property to purchase. He has been extremely helpful and organised and has always accommodated the requests I have made in terms of booking multiple viewings which I’m really grateful for. He has also been very attentive and regularly checked in with me during the search. Luigi is very knowledgeable and personable and is a great asset to Chancellors.

Sofia · 22 May 2026

★★★★★ 5/5

Trustpilot

Charlotte has been great throughout

Charlotte has been great throughout, she’s supported us with people viewing our home and us viewing other properties and is always enthusiastic and really gets to know the properties and what we’re looking for. Her communication is also great, she keeps us posted, follows up when she says she will and is always open and honest with her feedback which has ultimately helped us sell our home! Thank you Charlotte!

Customer · 18 May 2026

★★★★★ 5/5

Trustpilot

I had a viewing with Odete for a…

I had a viewing with Odete for a property to let in Epwell, and I was very impressed with the service she provided. She was warm, professional, and very well presented throughout the viewing, making the whole experience comfortable and welcoming. Odete was also extremely thorough and efficient with my application, keeping everything clear and straightforward. Excellent customer service from start to finish, highly recommended!

Mr · 22 May 2026

★★★★★ 5/5

Trustpilot

I have had a great experience at buying me new first home

I have had a great experience dealing with Chancellors, Aysha and her team, were always quick in returning any information that I requested about the property that I was buying and kept me in loop if there were any delays involving with the vendors. Once offer had been accepted they were on the ball and making it as smooth as smooth as possible between myself and all parties involved. It has been a pleasure to be purchasing my first home with Aysha and her team.

Sophie · 8 September 2026

★★★★★ 5/5

Trustpilot

We had Chante show us around our dream…

We had Chante show us around our dream house which then materialised into us being successful in renting it. From the first phone call, Chante was professional and warm in her interactions and built trust that she would find us our ideal property. During the viewings and in the subsequent communications, Chante was transparent and acted with integrity at all times, two values important to myself and I really appreciated her keeping us both updated with developments. Chante is a credit to the company and I will be recommending Chancellors to friends and family in the future. Thank you for making what could have been a long stressful experience such a pleasant, easy one!

Cadi · 21 August 2026

★★★★★ 5/5

Trustpilot

The works were done promptly

The works were done promptly, the contractor was very punctual and professional, better experience that some we had in the past. Coco was very good in checking the progress of the contractors, if the work has been done or not, which reassured me. She is approachable and professional and that's all I can ask for

Alexandra · 17 June 2026

★★★★★ 5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.

Mr · 31 August 2026

★★★★★ 5/5

Google

I had an excellent experience selling my property with Chancellors. From the very beginning, Lauren Moorcroft MARLA was proactive, knowledgeable, and reassuring. The marketing of my home was handled brilliantly, high-quality photos, clear descriptions, and a strong strategy that attracted a lot of interest right away. Throughout the process, Lauren Moorcroft kept me updated at every stage and was always available to answer questions quickly and honestly. What I appreciated most was the balance between professionalism and a personal touch. Lauren Moorcroft really understood my goals, negotiated effectively on my behalf, and achieved a fantastic result. The sale was smooth from start to finish, and I felt completely supported. I would highly recommend Chancellor's Thatcham branch to anyone looking to sell their property. They made what could have been a stressful process easy and straightforward, and I’m very grateful for their hard work and dedication.

Shantha · 24 September 2025

★★★★★ 5/5

Google

Brooke Shepherd was outstanding in her help in processing a new tenant for my flat 3 Wilson Valkenberg. She went beyond the call of duty in visiting the property and alerting me to a leak from the flat above. This was invaluable. She was efficient and reliable in handling the keys so the new tenant found them easily. She was polite, helpful and cheerful in every interaction. Thank you Brooke - you're a star!

Annmapham · 6 October 2025

★★★★★ 5/5

Trustpilot

We sold our house through Chancellors…

We sold our house through Chancellors who were very accommodating, helpful and guided us through what was a challenging time. Simon & Aysha were both always on hand to answer our queries and offer sensible practical advise. Nothing was too much trouble and the whole process from listing to accepting an offer was just 7 weeks! We would have no hesitation recommending Chancellors in Chipping Norton.

Cornerstone · 19 August 2026

★★★★★ 5/5

Trustpilot

Ian has been a delight to work with in…

Ian has been a delight to work with in relation to the sale of my property. He has been very responsive, flexible and provided expert advice based on years of experience. Thanks to Ian and the team for their great work.

Celia · 17 June 2026

★★★★★ 4/5

Trustpilot

After a particularly stressful time…

After a particularly stressful time with a failed transaction, the team at Chancellors, particularly Hugo, handled everything smoothly and we felt confident in entrusting him with our sale and purchase of our new property. Hugo, Charlotte and Rav are an asset to the company.

Megan · 25 May 2026

★★★★★ 5/5

Trustpilot

Stress-Free Property Management from Overseas a very positive experience…

I've had a very positive experience working with Chelsey Mitchell and the team at Chancellors property management. As an overseas landlord based in Singapore, having a responsive and reliable letting agent is extremely important, and Chelsey has been excellent throughout.

Mr · 19 June 2026

★★★★★ 5/5

Trustpilot

Unwaveringly professional, efficient, and effective

We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.

Advait · 28 August 2026

★★★★★ 5/5

Trustpilot

Jessica was great

Jessica was great, she knew the local area so well. I enquired about one property and she contacted me to mention another one I may have missed. It was exactly what I was looking for

Mr · 13 June 2026

★★★★★ 5/5

Trustpilot

Ethan was a constant support

Ethan was a constant support, always listened to our needs and answered the questions promptly. He negotiated a deal for us too. Thanks to him, everything is smooth sailing for me and my partner.

Susan · 17 June 2026

★★★★★ 5/5

Trustpilot

Brilliant support from Fern

Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!

Phillippa · 11 September 2026

★★★★★ 5/5

Trustpilot

Chancellors (Newbury Lettings)

I would like to pass on my thanks and appreciation to Gwen who works in lettings within the Newbury Branch. She carried out the viewings of one of my rental properties with the utmost professionalism which resulted in securing the perfect tenants which is always a real relief to me. All the documentation and paperwork were overseen personally by herself which ensured a smooth transition to the new tenancy, and she was the perfect point of contact giving my full confidence in the whole process.

Phil · 18 June 2026

★★★★★ 5/5

Trustpilot

Luke was prompt

Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community

Mrs · 14 May 2026

★★★★★ 5/5

Trustpilot

A good example of professionalism. Chancellors act proactively and Ella…

Chancellors act proactively and Ella Carroll is a very good representative of the company. She is very professional, smart, friendly and helpful. She has made the task of selling my house an enjoyable one.

Gillian · 14 May 2026

★★★★★ 5/5

Google

Stacy is excellent. We are relocating and had travelled from Rutland. She showed us around 4 properties on a Friday evening (long after her day should have finished) as we were returning home the following day. She was patient, knowledgable about the properties and took us in her car to take the stress out of the process. Thank you so much Stacy!

Sheila · 10 September 2025

★★★★★ 5/5

Trustpilot

Charlie was great throughout the whole…

Charlie was great throughout the whole process of helping us secure our house. Really friendly, professional, and always quick to help with any questions. Made everything smooth and stress-free, would definitely recommend.

Mr · 15 May 2026