Trusted Agent profile
★★★★★
435 reviews across 2 platforms
56 The Broadway, Thatcham, RG19 3HP, West Berkshire RG19 3HP
Chancellors's West Berkshire office at 56 The Broadway is rated 4.6 out of 5 across 435 reviews on two platforms, including 259 Google reviews rated 4.7. The 176 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the West Berkshire office, from every platform, shown as written. First names only.
5/5
GoogleHad a viewing with Bradley, in Tatcham. Very impressed with his knowledge and we didn't have a question unanswered. Very helpful, thank you!
Thank you Andrei for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
5/5
GoogleLuke and the team provide a professional and promt service. They secured the full asking price for my property and kept me informed throughout the process. Viewings were conducted by the team and were all completed at the correct times. Many thanks for your help.
5/5
Trustpilotrecommend
great experience of selling through chancellors. very professional, great pictures, excellent support with chasing solicitors (although I would avoid the in house solicitors they recommend).
4/5
GoogleThank you for you time with us during our viewing we really loved the property beautiful and smart. We look forward to your positive feedback. Thank you.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleSelling my house with Chancellors was a swift and painless event thanks to the Thatcham team but special thanks to Craig Moore. He was friendly and approachable at all times, excellent at keeping lines of communication open and very professional! Thank you!
5/5
GoogleVery helpful with looking for places to rent. Always active and available for viewings.
Thank you for leaving us this great review Jamie, we will be sure to pass this fantastic feedback the team. We are delighted that you had such a great experience with us.
5/5
GoogleHello! But, we are still looking for a home for our family, we really hope that the professionals from your agency will help us find it!
Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleMost sincere thanks to Lucy Reeves for sourcing a home for us in Thatcham. She went above and beyond to help us, always with a smile. Nothing was too much trouble. I would certainly recommend her to anyone searching for home.
5/5
GoogleVery nice viewing experience with Oliver. answering all my questions and giving advice. Thanks a lot.
Thank you Ge for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
5/5
GoogleThis place is so nice and clean. The letting agent calmly explained the property to me very well to my satisfaction.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleGiles helped us buy our new home. It wasn't an easy buy but with Giles' expert advise and guidence both sides ended up happy. Thank you Giles for all your support. You have helped make my family very happy.
5/5
GoogleWe have viewed the properties managed by Chancellors Thacham. it was very excellent experience and viewing arranged by Estate Agent (Stacy Riccitelli).
Hi Vinod, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleAbsolutely first class service from Louise a very knowledgeable and personable sales executive
Thank you Philip for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
5/5
GoogleI sold my house through Chancellors and was very pleased with service. They made the experience of selling a house hassle free and they got me the price I was after! Branch Manager was excellent throughout the process.
5/5
GoogleI'm renting a property through Chancellors, There was a hiccup along the way, However Lauren was fantastic and sorted everything out for us! A real help and professional, we are now happily moved in to our new property!
1/5
GoogleFriend sold his house using this company. No communication, staff unaware of progress of sale, service was shocking would not recommend.
Hi Karen, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, we will need your friend to contact us directly via directors@chancellors.co.uk Many thanks.
5/5
GoogleThe service and the way staff treated us was appreciable. The way she explained was very good
Hi Bibinse, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleBradley had great communication and was very responsive with any queries we had.
Hi Rebecca, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotI always deal with Ms Georgie Jenner on…
I always deal with Ms Georgie Jenner on our rental property.
5/5
GoogleGood Service received from Oliver Buckle.
Thank you for leaving us this great review Kingsford, we will be sure to pass this fantastic feedback onto the Oliver.
2/5
GoogleFriendly and very helpful. And then rather disorganised and got a bit shirty when this was pointed out.
Hi Nick, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleMyself and my husband have been looking to buy a property and can say that Craig from the sales team has always kept us well informed of new properties going on the market and has done his best to secure us a house. Although we haven't necessarily found our house through Craig I can definitely say he has been the best person we've dealt with out of around the 6 companies we've been liaising with and would highly recommend. Thanks for your effort with us over these last few months! Really appreciate it.
5/5
GooglePhil and team at Chancellors Estate Agents in Thatcham have been great to work with. The communication and professionalism has been excellent and would recommend to anyone selling or purchasing their own home.
5/5
GoogleMy meeting was with Lauren Moorcroft. Very kind, helpful and professional agent. Thank you for your time.
Thank you Blaga for giving our Thatcham branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's West Berkshire office has 435 reviews across two platforms: 259 on Google, 176 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Chancellors Thatcham is rated 4.6 out of 5 across all 435 reviews, and 4.7 out of 5 on Google from 259 reviews, checked 9 October 2026.
Chancellors Thatcham, 56 The Broadway, Thatcham, RG19 3HP, West Berkshire RG19 3HP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.