Trusted Agent profile · West Berkshire
★★★★★
435 reviews across 2 platforms
56 The Broadway, Thatcham, RG19 3HP, West Berkshire, RG19 3HP
Chancellors's office in West Berkshire, at 56 The Broadway, is rated 4.6 out of 5 across 435 reviews on two platforms, including 259 Google reviews rated 4.7.
Every review we hold for the West Berkshire office, from every platform, shown as written. First names only.
5/5
GoogleLauren puts in that little bit extra that makes the difference. Very helpful, efficient and understanding. It was a pleasure to work with her.
Hi tufan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleThe agent who showed us around was very knowledgeable of the house and the area. She knew about properties available in the area with in our price range when asked. I would recommend her to anyone looking for something in particular.
Thank you for this wonderful review Jay. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
5/5
TrustpilotImpressed with this branch of Chancellors. Highly recommend.
Impressed with this branch of Chancellors.
5/5
GoogleGreat branch. The whole sales team of Stacy, Lauren and Ben have been very helpful so far.
Thank you Samuel for giving our Chancellors - Thatcham Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
TrustpilotExperience with Chancellors
Patrick has a very respectful and helpful manner. I felt he listened from the start to my needs for any potential property and did not exert any pressure in my decision making. He was always helpful and efficient in his responses
5/5
GoogleI would whole heartedly recommend Chancellors at Thatcham who processed my house sale with consummate professionalism, providing a first class service throughout. Giles managed the whole process seamlessly, securing an excellent price and offering me expert guidance whenever I needed it. My thanks go to Giles and his team for a fine job.
5/5
GoogleVery professional personal, had a very informative viewing earlier and the walk through was very good.
Hi Terry, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleLouise from the Thatcham office has been very helpful in my property search so far. All my questions have been answered promptly. Great service, will continue my search with Louise.
Thank you Jonny for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
5/5
GoogleLauren, was amazing couldn't fault her service or support thought out the whole application process and now I'm so excited to move in to my flat on the 30th. Thank you so much for everything you did
Thank you William for giving our Thatcham branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
GoogleAttentive and efficient with how swift the paperwork is sent. Have had pleasant viewings with Chancellors and the team are good at getting in contact with you.
Thank you Zoe for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
5/5
GoogleI meet Louise at the viewing property. She was very kind and was patient to answer all my questions. The property was clean and was as shown in the pictures.
Thank you Fiona for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
5/5
GoogleLovely relaxed viewing. Friendly welcome, great communication and very accommodating.
Hi Sarah, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
GoogleVery poor experience. Difficult to make contact and do not keep appointments! Obviously don't need my business
Hello Iain, your feedback is important to us and we are sorry to read of your current frustrations. Please email directors@chancellors.co.uk so that we can look into this issue for you. Many Thanks.
5/5
GoogleVas demonstrated a high level of customer service support to us while we went viewing for an apartment as she answered all our questions and cleared our concerns.
Thank you Chiori for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleYou can never get it wrong with Chancellors. Great team and always going the extra step to help until you're satisfied.
Thank you Kamsi for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
5/5
GoogleI came in contact with Louise at Chancellor Thatcham and she is so generous and helpful, We we’re provided with all the necessary details and guidance which we needed. Great service!!
Thank you Anjali for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleBig Thank you for Louise for all her help. I can only highly recommend her and the agency to everyone. 😊 …
Thank you Renata for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
5/5
GoogleLouise Hamilton prompt helped us to find the ideal place and gave us all the attention required through the process.
Thank you Fellipy for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
1/5
GoogleHad a bad experience with one of their clients being racist! Even though outstanding references were given and a high standing guarantor once the client had spoken to the potential tenant and realised the race of the tenant they then declined. Absolutely disgusting how they can have such clients! Beware!!!!!
Hi Carly, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleLouise in thatcham branch is an angel. She was so professional, kind and treated me like family. I would recommend anytime
Thank you Chinemerem for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
5/5
GoogleVery friendly staff and always polite when interacting with us
Thank you Ian for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleTried to view one house through them. I had to chase them - you’d think they would call back and arrange the viewing. Good if you want to benchmark prices - but most things on their website weren’t actually for sale still - seemingly to bulk up their site. In the end gave up even considering houses through them.
Hi Scott, we are disappointed to read of your concerns. Please could you contact us at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.
5/5
GoogleI have been speaking with Lauren and Louise for a while now and they are always quick to respond and provide useful information. Thank you for all your help.
Thank you Gina for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleOliver at Thatcham Chancellors was really helpful during our property search, very knowledgeable and polite.
Thank you Elise for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's West Berkshire office has 435 reviews across two platforms: 259 on Google, 176 on Trustpilot (across the whole business).
Chancellors Thatcham is rated 4.6 out of 5 across all 435 reviews, and 4.7 out of 5 on Google from 259 reviews.
Chancellors Thatcham, 56 The Broadway, Thatcham, RG19 3HP, West Berkshire, RG19 3HP.
