Trusted Agent profile · West Berkshire

Chancellors Thatcham reviews in West Berkshire

4.6

★★★★★ Excellent

435 reviews across 2 platforms

56 The Broadway, Thatcham, RG19 3HP, West Berkshire, RG19 3HP

Chancellors's office in West Berkshire, at 56 The Broadway, is rated 4.6 out of 5 across 435 reviews on two platforms, including 259 Google reviews rated 4.7.

Google logo

4.7 / 5

259

Reviews on Google

This office

Trustpilot logo

176

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Berkshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

She is awesome and helpful

Ayman · 21 September 2026

5/5

Google

Chancellors Thatcham has a great team of dedicated, commited and hardworking staff, who go the extra mile to ensure that all of your housing needs are met. A huge thank you to Craig Moore at Chancellors Thatcham, for finding me my dream house and to Giles for selling ours in three days! You have been a wonderful yet highly professional team to work with and I have no doubt that there will be many more satisfied customers due to the diligent service you provide. Thank you!

Sam · 13 November 2017

5/5

Google

Florence showed us around a property on Thursday 6th April and she was brilliant. She did a great job of showing us all the perks of the property but we also felt that she was honest and genuine when we asked her about the Thatcham area more generally. She's very good at what she does and we were really impressed with her and Chancellors.

Charlotte · 12 November 2023

Agent replied · 11 November 2024

Thank you Charlotte for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

We would recommend Chancellors at Thatcham for anyone looking to sell a property. The friendly professional staff dealt with any issues quickly and efficiently. It was great having a team who were happy chasing things for us even after the sale was made. Special thanks to James for securing the sale but also to Giles and Craig too for conducting viewings to suit us causing minimal disruption. Not only did we sell easily through Chancellors we were also lucky enough to win the prize draw for a luxury holiday, so thanks once again.

Lynda · 13 November 2016

5/5

Google

Just having to post a review about how brilliant Giles is being in helping us to buy our new house. He is incredibly good at putting our minds at ease and we so appreciate that. We feel very lucky to have him taking us through this. Whenever we have questions or concerns he is on the phone to us advising/helping in whatever way we can. I have heard horror stories about estate agents, but there is nothing to worry about with these guys! They're fantastic and we would highly recommend them. Thanks Giles!

L · 13 November 2016

5/5

Trustpilot

Hollie from the Oxon Property…

Hollie from the Oxon Property Management team was very responsive and proactive in getting our maintenance issue sorted.

Paul · 21 September 2025

Agent replied · 23 September 2025

We're happy to hear that our team member was responsive and proactive in resolving your maintenance issue. Thank you for sharing your positive experience with us!

5/5

Google

I have recently let my flat through Chancellors in Thatcham. The service from the staff at Chancellors, has always been professional, nothing was too much trouble. Particular thanks to Maxine and Ben. Unfortunately the original let fell through on April 24. Maxine and Ben immediately got my property relisted and we selected a new tenant on April 29, the new tenant moved in on May 8. Many thanks to Maxine and Ben for fantastic service to get the property let and tenant moved in on the original date of May 8.

Kevin · 14 November 2015

5/5

Google

I am very pleased that I chose Chancellors of Thatcham to sell my fathers property. Today we completed the sale and would like to thank Luke, Giles, Georgina & Gemma for ensuring that the whole experience a pleasant one. They delivered a fantastic service which far outweighed my expectations, from marketing the property, constant feedback, and making the sale in the timescales which they felt was possible. I would have no hesitation in recommending Chancellors of Thatcham as the Estate Agent of choice. Once again my sincere thanks to all the Thatcham Team. Best Wishes Charlie Fenton

Charles · 13 December 2014

5/5

Google

We recently decided to use chancellors to sell our property. It was an easy choice for us as we used them to buy previously. Both times we dealt with Georgina and i must say she was such a help! We had no idea about anything as we hadn't sold before but she explained it all to us and couldn't have been more helpful. We actually found Georgina & Chancellors more helpful than our solicitors! Highly recommend! Thank you Georgina & Chancellors

Sian · 14 November 2014

5/5

Google

I was very pleased with the way Chancellors in Thatcham handled the sale of my property. They remained very calm, professional and focused throughout. I would especially like to thank Luke, Giles, Georgina & Gemma for ensuring that the whole experience was a pleasant one. They delivered a fantastic service, from marketing the property to constant feedback, and made the sale as smooth as possible. I would recommend you using Chancellors of Thatcham without hesitation. Once again my sincere thanks to all the team at the Thatcham office.

Karl · 14 November 2014

5/5

Google

We used Chancellors to sell my two bedrooms flat in Thatcham. Luke completed the valuation of the property and spent some time running though the full process of selling a property. They quickly organised for some professional photos to be produced and a selling brochure was completed and sent to us for approval. When the property was advertised on the website and rightmove, we received lots of viewing requests. We were often given a weekly update on who was visiting and the dates and times so it was easy to prepare the flat for each viewing. After each viewing an email was received which gave full feedback from the clients on what they liked, and any areas where improvements can be made. We also knew whether the clients were investors, couples or second viewers. Georgina kept me updated with any developments and handled the negotiations on the offer prices extremely well. I would recommend using Chancellors when selling your property in the local area.

Mark · 14 November 2013

5/5

Google

On time on showing us the place and was very comfortable with the visiting and queries. Thanks Philip for helping us sort out on our new house.

Anno · 12 November 2022

Agent replied · 11 November 2024

Thank you for leaving us this great review Anno, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Amy was helpful and knowledgeable. She met us promptly even though it was the end of the day and did not rush us. She followed up thoroughly.

Judith · 12 November 2022

Agent replied · 11 November 2024

Hi Judith, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Louise and Lauren have made our experience of finding our new rental house so easy and stress free! From organising the viewing, the open house day and through the application process they have been nothing but fantastic! They are always willing to answer any questions we have and have been so lovely. We cannot wait to continue working with you as tenants!

Tara · 12 November 2023

Agent replied · 11 November 2024

Thank you Tara Hale for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant team.

5/5

Google

Big thanks to Craig Moore and the team at chancellors in thatcham for all there hard work with the sale and purchase of my next property, Craig not only sold my house in the first week but also found me and my boys the most perfect house for a great price. I would and have already recommended chancellors and the team as a great estate agents who are always there for friendly advise. Thanks again guys😀

Amy · 13 November 2018

5/5

Google

The whole team at the Thatcham branch have been proactive, honest and easy to deal with, especially Georgina James who has kept us up to date throughout and dealt with all our concerns and queries promptly. We have just sold & bought properties through Chancellors and they've provided exactly the service we needed. The process has been as smooth as can be expected and we've been kept up to date at every stage from viewing feedback through to completion.

Gillian · 14 November 2013

5/5

Google

Any problems we experienced with the sale of our house were made all the more easier to deal with thanks to Giles and the Chancellors team. Luke began the process with professionalism and excellent service and obviously leads by example as all the Chancellors staff were helpful and offered great service. Thank you for all your hard work. Giles in particular helped us with various problems and we got through the process a lot easier thanks to him.

S · 14 November 2015

5/5

Google

Florence was very polite and dressed smart and clean. Very professional

Amanda · 12 November 2023

Agent replied · 11 November 2024

Thank you for leaving us this great review Amanda, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

The lettings team in Thatcham (Oliver and Louise) have been incredibly professional and helpful with all of my questions. Always going out of their way to help me with letting out my properties. Highly recommend to any other landlords out there!

Barry · 12 October 2024

Agent replied · 11 November 2024

Dear Barry, Thank you so much for your wonderful review! We're thrilled to hear that Oliver and Louise provided you with such professional and helpful service. Our team strives to go above and beyond for our clients, and it's rewarding to know that you felt supported in letting out your properties. Your recommendation means a lot to us. If you need anything else, don’t hesitate to reach out! Best regards, Chancellors - Thatcham Estate Agents

5/5

Google

Recently dealt with oliver buckle from Thatcham and he was fantastic. He was polite on my initial enquiry, very helpful on the viewing and assisting my search. Have already recommended him to three other friends who are looking to Rent. Thanks again Ollie !

Sam · 13 August 2024

Agent replied · 11 November 2024

Thank you Sam for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Stacey was very professional and efficient she answered every question I had about the property very quickly and precise. Would definitely recommend

Carol · 12 November 2022

Agent replied · 11 November 2024

Thank you Dubell for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

First time dealing with chancellors and Louise and she was so good. Made the whole experience really good and easy to understand and helped throughout despite us not quite getting the right place for us. A genuine asset and in future ill be back for this reason....thanks for everything.

Michael · 15 April 2024

Agent replied · 11 November 2024

Thank you Michael for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.

5/5

Google

Recently had a viewing with Brooke from Thatcham, very knowledgable lady!

Angela · 17 September 2025

Agent replied · 8 October 2025

Hi Angela, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Louise was very helpful quick at responding would 100% recommend.

Kye · 20 March 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Thatcham

How many reviews does Chancellors Thatcham have?

Chancellors's West Berkshire office has 435 reviews across two platforms: 259 on Google, 176 on Trustpilot (across the whole business).

What is Chancellors Thatcham's rating?

Chancellors Thatcham is rated 4.6 out of 5 across all 435 reviews, and 4.7 out of 5 on Google from 259 reviews.

Where is Chancellors's West Berkshire office?

Chancellors Thatcham, 56 The Broadway, Thatcham, RG19 3HP, West Berkshire, RG19 3HP.

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