4/5
TrustpilotFast and efficient
Replied quickly to initial enquiry at short notice
Trusted Agent profile · West Berkshire
Chancellors Thatcham reviews in West Berkshire
★★★★★
435 reviews across 2 platforms
56 The Broadway, Thatcham, RG19 3HP, West Berkshire, RG19 3HP
Chancellors's office in West Berkshire, at 56 The Broadway, is rated 4.6 out of 5 across 435 reviews on two platforms, including 259 Google reviews rated 4.7.
Reviews
Every review we hold for the West Berkshire office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleAmy was very professional and informative during our meeting and I look forward to working with her.
Agent replied · 11 November 2024
Hi Jaclyn, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotHi very helpful staff and good…
Hi very helpful staff and good knowledge.
Agent replied · 23 September 2025
We appreciate your kind words! We're happy to hear that our staff was helpful and knowledgeable during your visit.
1/5
GoogleI call them all the time when I see a house for rent on their website. They always tell me they will get back to me. But they never get back to me.
Agent replied · 10 December 2024
Hello Sevgi, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Chancellors - Thatcham Estate Agents branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
5/5
GoogleWell organised. Very helpful. Approachable. Very efficient. Likable. Nothing too much to ask.
Agent replied · 26 July 2025
Hi Richard, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleI have bought my first property from Chancellors and found they have a balanced approach between buyer and the seller. Having a fair approach is very important. I would like to give special thanks to Luke Dixon, who has been so helpful and putting together all the things and giving regular updates. I really enjoyed working with Luke during buying my first house. Excellent experience, Thanks to Luke Dixon.
5/5
TrustpilotWas very approachable atanytime and was…
Was very approachable atanytime and was very helpful to clear my doubts as I haven't done this before.
1/5
GoogleI call them all the time when I see a house for rent on their website. They always tell me they will get back to me. But they never get back to me.
Agent replied · 11 November 2024
Hello Sevgi, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Chancellors - Thatcham Estate Agents branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
5/5
GoogleLouise has been helpful and reasonable. She got me the deal that I wanted most.
Agent replied · 11 November 2024
Hi Keith, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GooglePolite, friendly, and offered some very helpful advice towards our search for a rental property. Louise obviously knew the landlords preferences, the location and had readily available answers on both the property itself and the local amenities. Overall a very helpful Lettings agent who didn’t rush us through our viewing.
Agent replied · 11 November 2024
Thank you for leaving us this great review Ryan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleI have been dealing with Jack Hall, the lettings client manager, and given this is my first time renting privately I naturally had more than the usual amount of questions- Jack was open to all my questions; always answering thoroughly and promptly every time- very happy.
5/5
GoogleWe had an excellent experience working with Jack Hall finding our rental in Thatcham. He is good at getting back to you in a timely manner. He really cares about his clients and their needs when it comes to helping them find a home. I highly recommend him to go to for anyone looking for a home. Thank you again! :)
Agent replied · 11 November 2024
Hi Csilla, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotChelsey Mitchell and Georgie Jenner…
Chelsey Mitchell and Georgie Jenner processed and followed up on all inquiries and requests promptly.
1/5
TrustpilotI would strongly caution landlords
I would strongly caution landlords, tenants, and prospective clients before engaging Chancellors for property management.
5/5
GoogleHaving dealt with many letting agents and been left so very disappointed on nearly every occasion, I was so pleased to have met Oliver B @ Chancellors Thatcham. Prompt responses, insightful and very friendly.
Agent replied · 11 November 2024
Hi Katie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleDear Oliver Buckle, Thank you so much for trying to assist me during this difficult period trying to get accommodation for myself and my family. Kind regards Charles Robert Simpson.
Agent replied · 11 November 2024
Thank you Robert for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleThe service provided to me by Chancellors was topnotch I was assisted on what to do and where to get the needed documents that they will need for the processing of the apartment I wanted to move into...
Agent replied · 11 November 2024
Thank you Bajogo for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
5/5
GoogleWe mostly dealt with Craig Moore who was excellent but it was great service from the team in general, communication has been excellent and supportive all along and the stats that Chancellors release are great - helps to reassure you that you're selling your house at the right price through the right people. Would 100% use again and would recommend to anyone
5/5
GoogleAmy acted on our behalf in an extremely professional manner. We were completely satisfied with the service which she provided and wouldn’t hesitate to use her and chancellors again. Thanks for your help and ongoing support throughout the sale. Andrew and Jo 😀 …
Agent replied · 11 November 2024
Hi Andrew, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleAGENT OLI WHO DID THE VIEWING BOOKING WAS VERY GOOD AND MADE SURE HE ACCOMODATED ME. THE AGENT LOUISE WHO DID TE VIEWING WAS HELPFUL, PATIENT AND IT WAS AN ABSOLUTE PLEASURE WORKING WITH THEM
Agent replied · 11 November 2024
Thank you Nicholas for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
1/5
GoogleAwful company that do not listen, were dishonest throughout and have no intention of helping, they just want to rip you off. Only estate agents that charge you for doing nothing. Avoid at all costs!
Agent replied · 11 November 2024
Hi Craig, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleCurrently going through the process of buying a house with Lauren, she is efficient and always makes time to answer questions, she has been very accommodating. Overall a smooth process from offer acceptance to hopeful completion date :)
Agent replied · 11 November 2024
Hi Saffron, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Googleme and my partner viewed a flat with Louise and she was very helpful. Since we first enquired she has been our point of contact and always gets back to us quickly and informs us of new properties that are available. Thank you
Agent replied · 11 November 2024
Thank you Yazmine for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleWhat we thought was a free quote and was then tying us into a contract without verbally confirming this. They have lied to our faces and tried getting money out of us! If your looking for honest and loyal estate agents. Please don’t use there services. They are scammers they do not care one bit!
Agent replied · 11 November 2024
Hi Ricky, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via caitlin.greaves@chancellors.co.uk. with the details? Many thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Thatcham
How many reviews does Chancellors Thatcham have?
Chancellors's West Berkshire office has 435 reviews across two platforms: 259 on Google, 176 on Trustpilot (across the whole business).
What is Chancellors Thatcham's rating?
Chancellors Thatcham is rated 4.6 out of 5 across all 435 reviews, and 4.7 out of 5 on Google from 259 reviews.
Where is Chancellors's West Berkshire office?
Chancellors Thatcham, 56 The Broadway, Thatcham, RG19 3HP, West Berkshire, RG19 3HP.
