Trusted Agent profile · Welwyn Garden City · Hertfordshire

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Ashtons Estate Agency Welwyn Garden City reviews

★★★★★ Excellent

478 reviews across 2 platforms

29 Wigmores North, Welwyn Garden City, Hertfordshire, AL8 6PG

Part of Ashtons Estate Agency, see every office.

Ashtons Estate Agency's office in Welwyn Garden City, Hertfordshire, at 29 Wigmores North, is rated 4.7 out of 5 across 478 reviews on two platforms, including 477 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of three awards Ashtons Estate Agency won in 2026.

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4.7 / 5

477

Reviews on Google

This office

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5.0 / 5

1

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Ashtons Estate Agency, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.

5/5

Google

I had an excellent experience with Ashton's recently when looking to rent a property. The entire process was straightforward, and Chris was helpful throughout.

Tom · 22 March 2024

Agent replied · 28 March 2024

Thank you so much for your review Tom - we are always delighted to hear feedback from our clients. We very much look forward to working with you in the future!

5/5

Google

Ashtons were nothing but superb, respectful and caring in a recent sale of my late parents home. I was touched by the sensitivity of Janette and her team at the Berkhamsted office (Abbey lead the viewings) and Jules with the Sales process. …

Adele · 8 October 2022

Agent replied

Thank you so much for your 5* review Adele. It's wonderful to hear that Janette, Jules and the team were able to help support you through a no doubt difficult sale journey and we are very grateful for your kind words. All the best, the Ashtons team.

4/5

Google

Ive changed my review to 4 star and will change to 5 if they continue with their much better service. Team are very responsive to any issues. Just had one leaking roof issue that took a while but is now fixed.

Rannesh · 16 April 2026

5/5

Google

Excellent service from start to finish, with much thanks to Tom Case, Gail Sherrick and Ellissa Christopher for providing outstanding customer service and support through the whole process of marketing and selling our property. Highly recommend their services.

Felicity · 22 March 2023

Agent replied

Thank you so much for taking the time to leave your 5* review Felicity, it's much appreciated. I will pass your kind words on to the team, who will be absolutely delighted. All the very best, the Ashtons team.

5/5

Google

Tiegan and Nicole are both equally brilliant to work with, they're incredibly professional and deal with everything in such an efficient and effective manner!

Will · 6 December 2025

Agent replied · 7 January 2026

Thank you Will for taking the time to leave us a review. We're delighted to hear both Tiegan and Nicole have been such a pleasure to work with and that their professionalism and efficiency stood out. We'll share your kind words with them. Best wishes, the Ashtons team.

5/5

Google

Our moving buying and selling process was not an easy one with lots of unavoidable setbacks with both our sale and purchase. The team at ashtons were amazing throughout. I would use them again without a second of hesitation. A big thank you to everyone who made it happen.

Seana · 8 March 2025

Agent replied · 20 March 2025

A huge thank you Seana for your kind words, we're thrilled to hear that the Welwyn Garden City team were able to guide you through what can be a difficult and stressful process. We will pass on your lovely comments to the team. Wishing you all the best, the Ashtons team.

5/5

Google

review: We had an exceptional experience with Nicole. Her deep knowledge was invaluable, and she was incredibly patient and kind. We were consistently impressed with …

Weronika · 8 November 2025

Agent replied · 21 October 2025

Thank you Weronika for your wonderful review. We will pass on your kind words to Nicole who will be delighted to hear she was able to make your recent property rental journey such a positive and stress-free experience for you. We appreciated the recommendation and wish you all the best. The Ashtons team.

5/5

Google

Great service! Chris was always available to answer questions and help with everything. The whole rental process was fairly quick and easy.

Branka · 22 March 2024

Agent replied · 12 February 2024

We are delighted to read your comments Branka, and that Chris was able to ensure the process was as smooth as possible. Thank you for taking the time to leave your review, it's much appreciated. Best wishes from the team at Ashtons

5/5

Google

Everyone who we spoke to at Ashton’s was very helpful and friendly. In particular Verity has been fantastic to guide us through the process, answer our questions and receive very prompt responses from the developer. She has made the process stress free and enjoyable. Alesha has also been helpful to meet us on site for weekend viewings.

Dan · 22 April 2019

Agent replied

Thank you for your feedback, enjoy your new home!

5/5

Google

Supper happy with the service. They found me a tenant very quickly and handled everything professionally and smoothly. I’d recommend to anyone.

Greville · 8 December 2025

Agent replied · 8 June 2026

Thank you for taking time to write a review. The whole team are always here to help. Thanks Michael

5/5

Google

Ashton’s were extremely friendly, helpful and professional throughout the process. Emily and Verity kept me updated throughout and answered any and all questions and queries promptly. Being a first time buyer can be a daunting process and despite the delays due to Covid, they kept me informed and updated throughout!

Aaron · 22 April 2021

Agent replied · 26 May 2024

Thanks Aaron for your positive feedback, we wish you well in your new home.

5/5

Google

Very happy with Ashtons' service, from marketing to completion. Our first prospective buyer withdrew just 2 days before exchange and Richard and the team really pulled out all the stops to get another buyer at the same (higher than …

Not · 8 October 2022

Agent replied

Thank you for your 5* review - we are absolutely delighted to hear that Richard, Lucy and the team were able to ensure your move journey was as seamless as possible and we wish you every happiness in your new home! All the best, the Ashtons team.

5/5

Google

I dont think Ewe move of Beverley could have done anything better, great, professional, friendly and affordable service from start to finish.

Derek · 30 November 2025

Agent replied · 31 January 2026

Many thanks Dez. You are very welcome and it was great to be able to find you your new home. Hope you'll be very happy there. Best. Jane, Roland, Laura and Claire.

5/5

Google

It was great experience of buying our first house. Ellissa was really helpful. It was a bit long journey but the agent was helpful in keeping us informed with all steps. 10/10 Service. Thanks🙂😊 …

Shafiq · 22 March 2023

Agent replied

Thank you for your 5* review Shafiq - we are absolutely delighted to hear that Ellissa and the team were able to ensure your move journey was as seamless as possible and we do hope to work with again in the future. Wishing you all happiness in your new home!

5/5

Google

Professional, helpful and prompt. I felt like I was getting a personal service and wasn't just a generic customer. Chris Haws took me through the entire letting process answering any questions I had and even following up where there where delays. I will use Astons again for future letting or purchase.

Edna · 6 January 2025

Agent replied · 21 December 2024

Thank you so much for taking the time to leave a review Edna, it's really appreciated. Best wishes, from the team at Ashtons

5/5

Google

I can’t rate this company highly enough. Throughout each and every step of our house purchasing process, the team have been patient, helpful, understanding and informative. We would particularly like to thank Sam and Ellissa for their help. …

Jodie · 8 October 2022

Agent replied

Hi Jodie, thank you so much for taking the time to leave Ashtons a review. Your fantastic feedback is much appreciated - Ellissa, Sam and the team will be absolutely delighted to hear they were able to make your move journey a positive experience and we wish you all the very best in your new home!

5/5

Google

Had great service from Ashton’s at Welwyn Garden City - overall very professional and great help from the team. Gail particularly helped out with the brochure and all the paperwork. She was very responsive to my emails throughout and made the whole process very easy.

M · 17 March 2025

Agent replied · 3 December 2024

Thank you for taking the time to leave your review. We appreciate your feedback and know that Gail will be so pleased she was able to assist in what can be a daunting process. Wishing you all the best, the Ashtons team.

5/5

Google

It was a pleasure living in a property managed by you all. You’ve been the best property managers I’ve ever had the pleasure of renting from. Very clear, organised, and quick to respond to any issues. Very much appreciated that as a tenant. If we ever have a property that needs managing I will be in touch.

Gar · 12 October 2025

5/5

Google

Ashtons was fantastic in purchase of our property. Ellissa was amazing, very friendly and always on call for any help and support. Ellisa kept us updated and well communicated and informed around anything we needed. Ellisa was incredible and recommend her company to all friends and family. Thank you again!!

Amit · 22 March 2024

5/5

Google

Overjoyed with our first dealings with Ashtons Welwyn Garden City branch, most of our contact has been with Gail Sherrick who has proved that our choice to use Ashtons was indeed correct, 1st class service

K · 24 June 2025

Agent replied · 3 July 2025

Thank you for taking the time to leave us a review. Your feedback is appreciated and I will pass on your kind words to Gail who will be delighted with your comments. Best wishes, the Ashtons team.

5/5

Google

My experience with Ashtons is amazing as a tenant. I would recommend everyone to contact Ashtons group to get the great deals in properties. Chris is a gem. He is transparent, professional, Knowledgeable, efficient and is …

Rahul · 8 October 2022

Agent replied · 7 June 2024

Thank you so much for your fantastic review Rahul - we are always delighted to hear feedback from our clients. We're so pleased that Chris and the Lettings team were able to make your tenancy a smooth and happy one and do hope to work with you again in the future. All the best, the Ashtons team.

5/5

Google

Although our move is yet to complete, I have nothing but praise for the way our sale has been handled by Richard Fosse. He has been the calm within my storm; always available to keep us informed and guide us. Thank you Ashtons

Jennie · 17 March 2025

Agent replied · 3 December 2024

Thank you Jennie for your 5* review. We're thrilled to hear Richard has been such a reassuring and reliable presence during your sale and we look forward to supporting you through to completion. Best wishes, the Ashtons team.

5/5

Google

Bought a new home a few months ago via help to buy marketed at Ashtons. Even though we were in the peak of Covid outbreak the process to view was sleek. Verity was our main contact as she was knowledable, passionate for her role and responded almost immediately to any problems we had. We used their recommended solicitor and mortgage advisor and I cannot recommend them all highly enough. Myself and my partner are very happy in our new home and I must also say Oakbridge homes are exceptional in their attention to detail in their product. I cannot recommend Verity, Ashtons, Taylor Walton, Dan Percy and Oakbridge homes highly enough. A cass product all made possible for myself and my partner by a class partnership working well together.

Bryan · 14 December 2020

5/5

Google

Have worked alongside Nicole Glover on various projects. Absolutely brilliant always efficient and a pleasure to work with.

Dave · 5 December 2025

Agent replied · 7 January 2026

Thank you Dave for your review, we will pass on your kind comments to Nicole who will be delighted. We look forward to continuing to work with you. Best wishes, the Ashtons team.

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Questions about Ashtons Estate Agency Welwyn Garden City

Has Ashtons Estate Agency won any awards?

Yes. In The Trusted Agent 2026 awards: Ashtons Estate Agency, Welwyn Garden City won Gold; Ashtons Estate Agency, Harpenden won Gold; Ashtons Estate Agency, Redbourn won Trusted Agent.

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