Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAshtons were far better than any other estate agent I've dealt with. Chris was extremely helpful in answering any questions and catered to my needs/situation perfectly. The process was smooth and professional throughout. Would absolutely recommend! 11/10
Elliot · 22 March 2024
Agent replied · 30 September 2023
Thank you Elliot for your 5* review - we are absolutely delighted to hear that Chris was able to ensure your property journey was as seamless as possible and we do hope to work with again in the future. All the best, the Ashtons team.
★★★★★ 5/5
GoogleAmazing service from Richard and his team at Ashtons when selling my house! His experience and knowledge helped me greatly. Highly recommend.
Kazzie · 30 November 2024
Agent replied · 3 December 2024
Thank you Kazzie for your review. Its great to hear you were pleased with service Richard and his team were able to provide during your recent sale. Wishing you all the best, the Ashtons team.
★★★★★ 5/5
GoogleMy experience with Ashtons has been absolutely great! Communication is exceptional. Chris is excellent!!
Ashley · 13 March 2025
Agent replied · 20 December 2024
Thank you Ashley, for your kind words and 5* review. We're thrilled to hear you had such a positive experience. Best wishes, from the team at Ashtons
★★★★★ 5/5
GoogleAshtons has provided an exceptional service of care and professionalism .
Particularly Chris Haws who has guided me throughout my viewing , answering all …
Shereen · 4 October 2024
Agent replied · 25 November 2023
Thank you so much for taking the time to leave such a wonderful review Shereen. We pride ourselves on our level of expertise so it is great to hear Chris was able to use his to make your property journey as smooth as possible.
Wishing you all the best in your new home, from the team at Ashtons
★★★★★ 5/5
GoogleI’ve had a really great experience with Ashtons compared to previous letting agents. Chris made the whole process of finding my flat super smooth and easy from viewing the property to finalising references. Would definitely recommend!
Jane · 22 March 2024
Agent replied · 25 November 2023
Thank you so much for your 5* review and kind words Jane. We are so pleased to hear the process was so smooth and wish you every happiness in your new home. Best wishes from the team at Ashtons
★★★★★ 5/5
GoogleI’ve had a property rented through Ashtons since 2011 and have always had very good service from them. The tenancy is now coming to an end and it is proving anything but straight forward however the support I’m receiving from Ashtons and …
Paul · 8 October 2025
Agent replied · 8 October 2025
Thank you Paul for taking the time to leave your 5* review. We’re delighted to hear that Nicole and the rest of the team have been able to support you through the end of the tenancy. Your recommendation means a lot to us, and we truly … More
★★★★★ 5/5
GoogleExcellent service from the team at Ashtons. This is the second time we have used Ashtons for our house move and we have been very happy with the service again. Special thanks to Richard and Olivia for their efficiency and expert knowledge …
Laura · 8 October 2023
Agent replied
Thank you so much for your review Laura - we are always delighted to hear feedback from our clients. We very much look forward to working with you in the future!
★★★★★ 5/5
GoogleLiz was fantastic during the negotiations for our new flat and was very helpful and responsive.
James · 5 February 2025
Agent replied · 29 January 2025
Thank you James for your 5* review, we will pass on your kind words to Liz who will be delighted to hear you were happy with the service provided. Wishing you all the best, the Ashtons team.
★★★★★ 5/5
GoogleWe bought our house from Ashtons WGC in Nov 2024 and couldn't have been happier with the service. Without Tom Case's support we wouldn't have resolved the solicitors queries in time to avoid losing the sale of our house. Olivia, Liz and …
Grace · 4 October 2025
Agent replied · 12 December 2024
Thank you so much for your review Grace! We're thrilled to hear you were happy with the service provided and that Tom, Olivia, Liz, and Jake could support you through your property journey and help you secure your sale. Wishing you all the best in your new home, the Ashtons team.
★★★★★ 5/5
GoogleHaving bought and sold a number of properties in the UK over two decades, we found the Ashtons team to certainly be a cut above the rest. After deciding to sell, we shopped around initially. Right from the get go, Tony Ryan's …
Warren · 4 October 2025
Agent replied · 13 December 2024
Thank you for your amazing review Warren. It's wonderful to hear that your experience exceeded your expectations. Thank you for choosing us. Wishing you all the best, from the team at Ashtons
★★★★★ 5/5
GoogleCannot recommend the letting agency more. All my details were handled professionally by Chris Haws. I was extremely surprised at the level of customer service provided by him as it's hard to come across in this day and age. He kept constant …
Anon · 4 October 2025
Agent replied
Thank you for your wonderful review! We're delighted to hear that Chris provided such exceptional service and made your letting experience smooth and reassuring. Your kind words mean a lot and we're so pleased we could set a high standard … More
★★★★★ 5/5
GoogleI recently had the pleasure of dealing with Chris from Ashtons, and I was extremely happy with the experience. Chris was extremely professional and patient as he took the time to understand my needs and preferences, and found me the perfect …
Moataz · 4 October 2023
Agent replied · 24 June 2023
Moataz, thank you very much for taking the time to leave your review. Chris and the Team are delighted to have found you the perfect property and wish you much happiness in your new home.
★★★★★ 5/5
GoogleI’ve purchased a property through Ashtons and from the start had both a great experience and service. The sales team were very helpful from the start particularly Tom. We were then passed to Ellissa, The sales co ordinator who couldn’t have …
Lauren · 4 October 2023
Agent replied · 29 July 2023
Thank you for taking the time to leave us a review Lauren. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so Tom, Ellissa and the team will be delighted to hear your feedback. All the best, the Ashtons team.
★★★★★ 4/5
GoogleGail from Ashtons WGC has been very swift in providing my paperwork and putting together my brochure. My property is in good hands. Thank you once again Gail. I know getting good feedback and reviews is often lost on secretaries and administrators. They are what I call the glue of the company.
Maxine · 10 June 2025
Agent replied · 24 June 2023
Thank you very much for your kind words Maxine. Of paramount importance to us is the service we provide so we are delighted to read your review.
★★★★★ 5/5
GoogleI was dealing with this gentleman named Chris Haws at Ashtons. He helped us finding a property with in a month and near to my son's nursery. Thank you Chris for helping us and staying on top of it. 5 star ratings for Chris Haws and Ashtons too!
Mayank · 22 March 2023
Agent replied
Hi Mayank, a quick message to thank you for taking the time to leave your 5* review. It's wonderful to hear that Chris and the team were able to help you find your perfect property match!
★★★★★ 5/5
GoogleI just want to thank Richard Fossey, Ellissa Christopher and the team for the professionalism and tenacity in managing to sell my property for a good price in a really challenging market environment. The mortgage market caused so many …
Stephen · 8 October 2023
Agent replied
Hi Stephen, many thanks for taking the time to leave your review. We love to hear feedback from our clients and we're delighted you're experience with Ashtons has been a positive one. We wish you all the very best in your new home!
★★★★★ 5/5
GoogleI previously bought my first home with Ashtons and am now a return client selling my current property with them. My recent experiences with Tom and Gail have been brilliant, they’ve been responsive, knowledgeable and had ample patience for …
Cfonagy · 4 October 2025
Agent replied · 20 December 2024
Many thanks for your kind words and 5* review. We really appreciate feedback from our clients and its great to hear Tom and Gail have looked after you so well. Thank you for choosing us a second time! Wishing you all the best, the team at Ashtons
★★★★★ 5/5
GoogleAshtons acted as our estate agents for the purchase of our house last year - they were excellent and the whole process was very smooth - thank you!
Hannah · 18 January 2026
Agent replied · 5 March 2026
Thank you Hannah for your 5* review. We appreciate your feedback and are glad to hear the team were able to make your property journey as smooth as possible for you. Wishing you lots of happiness in your new home. Best wishes, the Ashtons team.
★★★★★ 5/5
GoogleAshtons did a thoroughly professional job from start to finish. Richard Fossey was excellent in finding us buyers and arranging a "best and final offers" process and then immediately finding us a replacement buyer when the original fell …
Peter · 8 October 2023
Agent replied
Good morning Peter and a huge thank you for your wonderful review. We're so pleased that Richard, Ellissa and the Welwyn Garden City office were able to make your property journey as smooth and stress-free as possible. Wishing you all the very best in your new home, the Ashtons team.
★★★★★ 5/5
GoogleOur experience with Ashtons from start to finish has been excellent. The entire team have been professional throughout. Thanks to Richard for giving us excellent advice through each stage of the process and guiding us throughout. Thanks to …
David · 4 October 2023
Agent replied · 26 August 2023
Thank you for taking the time to leave us a review David. We pride ourselves on our professional, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. All the best, the Ashtons team.
★★★★★ 1/5
GooglePoor service and lack of communication. Had our property sold through Ashtons, which subsequently fell through (through no fault of Ashtons). During this time dealt with Elissa who was great and the only positive thing about the process. …
Jack · 4 October 2023
Agent replied · 28 October 2023
Thank you for taking the time to leave a review and providing feedback on the service you received. Our sales team are dedicated to providing excellent customer service and we pride ourselves on doing so, regardless of the property or its … More
★★★★★ 5/5
GoogleIt was a pleasure to deal with Willow throughout the sales process. We were kept informed at all times and nothing was too much trouble. I would highly recommend her and the Ashtons office to anyone.
Andy · 1 November 2025
Agent replied · 9 November 2025
Thank you for taking the time to leave your 5* review Andy. We are delighted Willow could help, and are very grateful to you for recommending us to others. Wishing you all the best, from the team at Ashtons
★★★★★ 5/5
GoogleAbsolutely a delight and frictionless process to work with Ashtons. Chris Haws has been very friendly, cooperative, and help speed up the process to fit my requirements. Thank you so much!
Abel · 22 March 2024
Agent replied · 25 November 2023
Thank you so much for your 5* review and kind words Abel. We are delighted Chris could help you on your property journey. Best wishes from the team at Ashtons
★★★★★ 5/5
GoogleChris Haws is the estate agents I dealt with. Such a friendly agent - professional and efficient. Because of him, I managed to move in quickly. I would strongly recommend him.
Thet · 22 March 2024
Agent replied · 12 February 2024
Thank you so much for taking the time to leave your 5* review Thet. We very much hope you are enjoying your new home. Best wishes from the team at Ashtons
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