Trusted Agent profile · Welwyn Garden City, Hertfordshire

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Ashtons Estate Agency Welwyn Garden City reviews

★★★★★ Excellent

478 reviews across 2 platforms

29 Wigmores North, Welwyn Garden City, Hertfordshire, AL8 6PG

Part of Ashtons Estate Agency, see every office.

Ashtons Estate Agency's office in Welwyn Garden City, Hertfordshire, at 29 Wigmores North, is rated 4.7 out of 5 across 478 reviews on two platforms, including 477 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of three awards Ashtons Estate Agency won in 2026.

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4.7 / 5

477

Reviews on Google

This office

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5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Ashtons Estate Agency, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.

5/5

Google

So far my experience is great! Olivia is professional, diligent and friendly. She maintained clear and helpful communication throughout the process and is always available to answer my questions. Thank you!

Ahsan · 19 March 2025

Agent replied · 19 November 2024

Thank you Ahsan for taking the time to leave us a review. We will pass your kind words on to Olivia who will be delighted with your feedback. All the best, the Ashtons team.

5/5

Google

We have worked with Emma and Raphael from Houseman for 8 years and in that time we have found them extremely responsive, acting responsibly on behalf of the tenants and the landlords be it moving in, moving out or issues that occur during …

Steve · 12 September 2024

Agent replied · 12 September 2026

Thank you for the five star review. You are a pleasure to work with.

5/5

Google

Havent had many problems with my rental property but its always dealt with quickly and efficiently by Nicole Glover of Adhtons W.G.C

Gary · 12 August 2026

Agent replied · 20 August 2026

Thank you for taking the time to leave your 5* review Gary. It's always great to get feedback from clients, so we really appreciate it. Best wishes from the team at Ashtons

5/5

Google

Stayed with the team for three years. Highly professional and they know the ins and outs of managing a property which made things straight forward. Checkin was smooth and handled over the video. Any amendments were made and the team is very …

M · 12 September 2024

Agent replied · 12 September 2026

Thank you so much for the positive review. You have been an excellent tenant and a pleasure to work with. We wish you and your family peace and happiness in your new home.

5/5

Google

Chris has been excellent again in finding a good tenant for my property. He keeps me informed throughout, acts quickly and professionally and gives good advice. Thanks Chris

S · 11 April 2025

Agent replied · 28 April 2025

Thank you for taking the time to leave your 5* review. We're delighted to hear Chris was able to assist in the letting of your property again and we look forward to continuing to work with you. Best wishes, the Ashtons team.

5/5

Google

Great experience with Ashtons and the lettings team, Chris Haws was great on helping us finding a new home and get the paperwork taken care of. Excellent service!

Vânia · 22 March 2025

Agent replied · 24 May 2024

Thank you for taking the time to leave your review Vania. We are delighted Chris was able to help you find your new home. Wishing you every happiness in it. Best wishes from the team at Ashtons.

5/5

Google

Securing our rental property in Welwyn Garden City was effortless with the invaluable assistance of Chris Haws. He guided us through every step, from the day of viewing the property to negotiating the terms and ensuring a seamless move-in. …

Rakshith · 4 October 2024

Agent replied · 25 November 2023

Thank you Rakshith for such a wonderful review. We pride ourselves on making peoples property journey as seamless and stress-free as possible, so are delighted to read your kind words. Best wishes from the team at Ashtons

5/5

Google

Chris Haws helped me move into my new flat. The move went super smoothly and he kept me informed at every step. He was both professional and friendly and i would highly recommend Will

Will · 30 December 2024

Agent replied · 28 February 2025

We're delighted to read your review Will, thank you so much. We're glad Chris could help your move go so smoothly. Wishing you all the best in your new home, the team at Ashtons

5/5

Google

Helpful and friendly from all the team across the whole sale process. Got the property uploaded quickly and promoted it well. Good communication during the exchange period. Cannot fault them.

Amber · 1 June 2026

Agent replied · 8 June 2026

Thank you for taking the time to review our agency. Best wishes Michael

5/5

Google

I cannot fault the service I received one bit. The Houseman team made my moving process stress free from start to finish. From the viewing with Raphael, to the referencing process with Emma. They were amazing. Emma was polite, professional …

Alisha · 12 September 2024

Agent replied · 12 September 2026

Thank you for the five-star review. You have been a pleasure to work with. Emma and I wish you health and happiness in your new home. Raphael

1/5

Google

There definitely got to be some dirty connections within for buyers. So on two separate occasions for properties within Hatfield, my offer was declined for odd reason which eventually we found isn’t accurate. Offer was tendered for a …

Anthony · 4 October 2024

Agent replied · 23 July 2024

Naturally we are disappointed to receive your rating and read your review Anthony. We have looked into your comments and can see the properties in Hatfield that you showed interest in were sold directly by the owners, not Ashtons. Please … More

5/5

Google

Chris Haws helped me move into my new flat. The move went super smoothly and he kept me informed at every step. He was both professional and friendly and i would highly recommend Will

Willi · 17 December 2024

Agent replied · 21 December 2024

We're delighted to read your review Will, thank you so much. We're glad Chris could help your move go so smoothly. Wishing you all the best in your new home, the team at Ashtons

5/5

Google

Me and my friend were looking for a flat in Hertfordshire. Ashtons Welwyn Garden City were great and found us a flat to view very quickly. The agent was very thoughtful, understanding and flexible. The whole process was easy, went smoothly and we are very happy with our new flat.

Viktoria · 22 March 2024

Agent replied · 24 June 2023

Thank you very much for taking the time to leave your review Viktoria. The Welwyn Garden City team were delighted to have been of assistance in helping you find your new flat. We wish you much happiness in your new home.

5/5

Google

We had a great experience in selling our house through Ashtons. Tom and team are awesome guys and they have a great network in Wgc. Highly recommended.

Prachi · 19 March 2025

Agent replied · 21 August 2024

Thank you Prachi for taking the time to leave us a review. Tom and the team will be so pleased with your feedback. We do hope to work with you again in the future. Best wishes, the Ashtons team.

5/5

Google

We have worked with Chris Haws and team at Ashtons for many years for rental management. They are very responsive, professional and a pleasure to work with.

Tara · 17 March 2025

Agent replied · 3 December 2024

Thank you Tara for your 5* review. We will pass your kind words on to Chris and the team who will be thrilled with your feedback. We look forward to continuing to work with you. Best wishes, the Ashtons team.

5/5

Google

Gail Sherrick was very helpful in speedily sending me various paperwork which informed me of the progress of the sale of my property. Much appreciated Gail !

Don · 17 March 2025

Agent replied · 3 December 2024

We are always delighted to hear feedback so thank you for your review Don. Best wishes, the Ashtons team.

5/5

Google

We are very pleased that we decided to use Ashton's to sell our mother’s house. Very professional service and the emails from Gail were very easy to understand.

Jeff · 1 March 2025

Agent replied · 18 March 2025

Thank you Jeff for your 5* review, we're thrilled to hear you were so pleased with the service received from Gail and the team in Welwyn Garden City. We do hope to work with you again in the future, best wishes, the Ashtons team.

5/5

Google

Huge thanks to Chris Haws for the smooth onboarding process, He and his team have been very accomodating with everything, hope it stay simple as that

Balazs · 22 March 2025

Agent replied · 26 April 2024

Thank you Balazs for your review, we are delighted to hear that Chris and the team were able to ensure your property journey was as smooth as possible and we look forward to working with you in the future. Best wishes, the Ashtons team.

5/5

Google

Ashtons were great in completing the letting of my property, finding me a great tenant very quickly. Thanks to Colin and the team for handling everything.

David · 22 March 2025

Agent replied · 9 May 2024

Thank you David for your 5* review, we're always delighted to receive feedback from our clients. We look forward to continuing to work with you, all the best, the Ashtons team.

5/5

Google

Chris was absolutely outstanding in all areas with customer service goes out of his way to support those who are looking for there new homes very honest and down to earth agent very approachable and confident with his answers I would highly recommend WGC office especially Chris Haws.

Kerensa · 22 March 2024

Agent replied · 14 March 2024

Thank you so much for taking the time to leave your wonderful review Kerensa. We are delighted Chris helped you feel fully supported during your property journey. Wishing you all the best in your new home, from the team at Ashtons

5/5

Google

Tony and the team went above and beyond for our sale and and purchase. Very happy with the choice we made to work with them.

JJ · 19 March 2025

Agent replied · 26 September 2024

Thank you for your review, we're so pleased to hear that Tony and the team were able to make your recent property journey such a positive experience. We wish you lots of happiness in your new home. Best wishes, the Ashtons team.

5/5

Google

We had a really positive experience with Ashtons while searching for our new flat. From the start, the team was professional and genuinely helpful throughout the entire process. …

Robin · 16 May 2026

Agent replied · 16 September 2026

Thank you Robin for your lovely feedback! We’re so pleased to hear you had a positive experience with the team, Chris will be delighted to know his clear communication and support made the process feel smooth and well-managed. Wishing you the very best in your new home, the Ashtons Team

5/5

Google

I have been dealing with Chris now for 7 years letting my properties. He is very professional, trustworthy and is extremely knowledgeable, always giving me valuable advice. Thank you Chris.

Jackie · 6 January 2025

Agent replied · 24 December 2024

Thank you so much Jackie for your review and your continued custom. We are always delighted to help you. Wishing you all the best, from the team at Ashtons

5/5

Google

Colin Hickey and his team have been fantastic since I decided to use their lettings services. I am very happy with the rental price that they managed to secure for my apartment. I appreciate their professional advice and I can relax while working abroad, knowing that my property is in safe hands. Thank you, Ashtons!

Jo · 4 October 2023

Agent replied · 1 April 2024

Thank you for your 5* review and kind words Joanne - we are absolutely delighted to hear that Colin and the team were able to ensure your property journey was as seamless as possible. All the best, the Ashtons team.

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Questions about Ashtons Estate Agency Welwyn Garden City

Has Ashtons Estate Agency won any awards?

Yes. In The Trusted Agent 2026 awards: Ashtons Estate Agency, Welwyn Garden City won Gold; Ashtons Estate Agency, Harpenden won Gold; Ashtons Estate Agency, Redbourn won Trusted Agent.

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