Trusted Agent profile · Welwyn Garden City · Hertfordshire

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Ashtons Estate Agency Welwyn Garden City reviews

★★★★★ Excellent

478 reviews across 2 platforms

29 Wigmores North, Welwyn Garden City, Hertfordshire, AL8 6PG

Part of Ashtons Estate Agency, see every office.

Ashtons Estate Agency's office in Welwyn Garden City, Hertfordshire, at 29 Wigmores North, is rated 4.7 out of 5 across 478 reviews on two platforms, including 477 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of three awards Ashtons Estate Agency won in 2026.

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4.7 / 5

477

Reviews on Google

This office

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5.0 / 5

1

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Ashtons Estate Agency, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.

5/5

Google

We recently sold our home and purchased a new home through Ashtons. From beginning to end Tom and the rest of the Ashtons team were excellent. Clear and fast communication. Excellent advise all along the way.

Shakil · 19 March 2025

Agent replied · 16 October 2024

Thank you Shakil for your 5* review. We're delighted to hear Tom and the team were on hand to guide you through your recent property purchase. We wish you lots of happiness in your new home. Best wishes the Ashtons team.

5/5

Google

Very helpful, pragmatic, and Chris Haws went above and beyond.

Kate · 22 March 2024

Agent replied · 12 February 2024

Thank you Kate for your 5* review. We are always delighted to hear feedback from our clients so its great to read your comments. Wishing you all the best, the team at Ashtons

5/5

Google

As a block manager I’ve had the pleasure of working with Sinead Philpott, collaborating on a number of complex issues and her approach has always been supportive, solution‑focused, and professional. …

Emma · 16 March 2026

5/5

Google

First class service from the outset. Everything so far has gone smoothly & we really appreciate Tony, Jamie, Liz & Gail keeping us informed throughout the process. Will have no hesitation in recommending Ashtons to others.

Brian · 4 March 2025

Agent replied · 21 March 2025

Thank you Brian for your 5* review. Tony, Jamie, Liz and Gail will be so pleased to hear you're happy with the service they are providing, your kind words will be passed on to them and we appreciate your recommendation. Best wishes, the Ashtons team.

5/5

Google

excellent, professional and trouble free service. Thanks Sandy!

Jeremy · 22 March 2024

Agent replied · 24 June 2023

Thank you very much from Sandy and the Welwyn Garden City Team for taking the time to leave your 5 star review Jeremy, it is very much appreciated. We are delighted to hear your experience with us has been such a positive one.

5/5

Google

Ashtons were extremely helpful in helping my husband and I purchase our first home. Verity was amazing with the first property we reserved and Rhiannon was also equally amazing on helping us with the home we finally went with. Cannot praise …

Catia · 8 October 2019

Agent replied

We are so pleased you had a great moving experience with us, thank you Catia & Nathan for your fantastic feedback. Enjoy your new home!

5/5

Google

Thanks to Tom, Ellissa for a very smooth and successful sale process. Very responsive and delivered genuine value add to our sale

Tom · 22 March 2023

Agent replied

Thank you so much for taking the time to leave Ashtons a review Tom. Your feedback is much appreciated!

5/5

Google

It’s been a month since we moved into our house and finally have time to actually reflect on the process. We were absolutely thrilled with everyone at Ashtons. Thank you all so much for looking after us through both our sale and purchase. …

Hannah · 4 October 2024

Agent replied · 25 November 2023

Thank you so much for taking the time to leave such a wonderful review Hannah. We are delighted to read your kind words and have passed them on to the team. We look forward to keeping in touch and wish you every happiness in your new home. Best wishes from the team at Ashtons

1/5

Google

Made our time away a real nightmare and are still causing us issues. Promise you the world and give you an inch. Every department loves to deflect but still ask for full payment even though they don't provide a full service. Only getting …

Baz · 4 October 2024

Agent replied · 28 February 2024

Naturally we are disappointed to read both yours and your partners reviews. We take all feedback on board and so we are grateful to you for bringing this to our attention. We understand your concerns are being investigated by a Team Leader … More

5/5

Google

we are extremely impressed and grateful in the way Ashtons have handle all our affairs in the way of selling and buying our current property, a couple of times before and now we are in the process of buying another property where the …

Pearl · 4 October 2024

Agent replied · 19 March 2026

Thank you for your fantastic feedback, we're really pleased you were so impressed with Ashtons - good luck in your new home!

5/5

Google

Some will agree that there is no such thing as perfection. Ashtons agent Charlotte Kennedy proved those ones wrong. Perfection is the word to describe her attitude, work and dedication.

Ana · 22 April 2022

Agent replied

Thank you very much for taking the time to leave us a 5* review Ana - it's much appreciated and Charlotte and the team will be delighted to hear your feedback!

5/5

Google

Delighted with how Richard and his team dealt with the sale of our property in WGC and would strongly recommend Ashtons.

Simon · 22 March 2023

Agent replied

Hi Simon, thanks so much for the fantastic feedback and for taking the time to share your review. You've made our day!

5/5

Google

Ashton's have been very professional throughout (Colin, Chris, Lucy etc) which has made it relatively smooth from start to finish. A few hiccups on the way but overall a good experience.

Graham · 22 March 2025

Agent replied · 26 April 2024

Thank you Graham for your review. We're delighted to hear that you were pleased with the service provided by Colin, Chris, Lucy and the rest of the team and we look forward to working with you again in the future. Best wishes, the Ashtons team.

5/5

Google

Emma and Raphael are just brilliant! They have let my property a series of times now, quickly and to great tenants. They are such a pleasure to work with. They communicate quickly and clearly. Their advice has always been spot on. They are …

Kenton · 12 September 2024

Agent replied · 12 September 2026

Thank you so much for the excellent review. We value the feedback. It's a pleasure to work with you. Best E + R

5/5

Google

I recently had the privilege of collaborating with Chris Haws from Ashtons in my quest for a rental property in Welwyn Garden City, and I am truly impressed by the service I received. From my initial contact with Chris through the …

Keerthana · 4 October 2024

Agent replied · 25 November 2023

Thank you so much for taking the time to leave such a wonderful review Keerthana. We are very pleased to hear your property journey was smooth and stress-free. We will be sure to pass on your kind words to Chris, who we be delighted. Wishing you lots of happiness in your new home, from the team at Ashtons

1/5

Google

Very disappointed with the service provided by Ahstons. When they came to do their sales pitch it felt like a dream, however the reality turned out to be very different. They were very good at communicating with me when they needed …

ANDREIA · 4 October 2024

Agent replied · 30 December 2023

We are, of course, very disappointed to see your review Andreia. I can see that the Valuation Manager, the sales team and now the sales co-ordinator have all worked tirelessly to progress the sale of your property, overcoming several … More

5/5

Google

We moved to Canada last month and let our property in WGC through Ashtons. Whole team at Ahstons including Chris, Colin and Tiegan are very professional, friendly and sort out things on time. Whole process was smooth and we were kept …

Ahmad · 4 October 2024

Agent replied · 22 March 2026

Thank you Haseeb for taking the time to leave your 5* review. We pride ourselves on our personal, efficient service so are delighted to hear your feedback. We look forward to working with you going forward and wish you all the very best with your new life in Canada!

5/5

Google

I have recently exchanged contracts for the property and Ashtons have been a great estate agent to work with. Verity Stuart-Thompson has been brilliant in guiding and supporting during the process. Her attention to detail, care and overall …

Adas · 8 October 2019

Agent replied

Thanks for your comments Adas, enjoy your new home!

5/5

Google

Stephen, Verity, Carrie, Emily & Jonathan were all absolutely excellent! From afriendly & professional introduction from Stephen who went through a range of properties, how Ashton's work etc, to Carrie whose patience & friendly manner …

Kari · 8 October 2020

Agent replied · 11 June 2024

Thanks Kari for the taking the time to leave such great feedback. We hope you'll be very happy in your new home.

5/5

Google

Ashtons were very supportive and made the process of renting my first home seamless. Chris Haws provided me with plenty of useful information and was very responsive to my questions.

Adam · 17 March 2025

Agent replied · 3 December 2024

Thank you Adam for your review. We're pleased to hear Chris was on hand to guide you through your first rental and we wish you lots of happiness in your new home. Best wishes, the Ashtons team

5/5

Google

I just had a conversation with Tom Eberell about a property on Ashtons books. He could not have been more helpful. He was friendly, polite and extremely knowledgable. We also talked about the possibility of putting my property on the …

Kay · 4 October 2024

Agent replied · 9 May 2024

Thank you Kay for taking the time to leave your 5* review. We wish you all the very best with your sale and hope to be able to work with you in the future. Best wishes, the Ashtons team.

5/5

Google

Chris Haws from Ashtons has helped us now get our second rental property. Ashtons provides a professional, reliable and helpful service but Chris in particular provides an outstanding service and helpful in securing our first rental and now our second rental property. Thank you for all your hard work and professional service.

Sidharth · 22 March 2024

Agent replied

Hi Sidharth, a quick message to thank you for taking the time to leave your 5* review. It's wonderful to hear that Chris and the team were on hand to help with all stages of your letting journey and we look forward to working with you again in the future! All the best, the Ashtons team.

5/5

Google

Ashtons are proving to be a very good choice of agent to sell our property , this in no small part is due to the professionalism of Richard Fossey.

Peter · 17 March 2025

Agent replied · 3 December 2024

Thank you Peter for your 5* review. Richard will be thrilled to know his professionalism has made such an impact and we will be sure to pass your kind words on to him. We look forward to supporting you through to a successful sale. Best wishes, the Ashtons team.

5/5

Google

Great service by Chris Haws!!! Made the transaction go so smooth and kept me informed. He is an asset to Ashtons. I’ll recommend him to everyone. Great Job👍🏽. …

Emmanuel · 15 March 2025

Agent replied · 20 December 2024

What a lovely review Emmanuel, thank you so much. We will be sure to pass your kind words on to Chris. Wishing you all the best, from the team at Ashtons

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Questions about Ashtons Estate Agency Welwyn Garden City

Has Ashtons Estate Agency won any awards?

Yes. In The Trusted Agent 2026 awards: Ashtons Estate Agency, Welwyn Garden City won Gold; Ashtons Estate Agency, Harpenden won Gold; Ashtons Estate Agency, Redbourn won Trusted Agent.

Want Ashtons Estate Agency Welwyn Garden City to help?

Send Ashtons Estate Agency Welwyn Garden City a message.

What do you need help with?

Ashtons Estate Agency Welwyn Garden City will use your details to contact you about this. See our privacy notice.

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