Trusted Agent profile · Welwyn Garden City · Hertfordshire
Verified
★★★★★
478 reviews across 2 platforms
29 Wigmores North, Welwyn Garden City, Hertfordshire, AL8 6PG
Part of Ashtons Estate Agency, see every office.
Ashtons Estate Agency's office in Welwyn Garden City, Hertfordshire, at 29 Wigmores North, is rated 4.7 out of 5 across 478 reviews on two platforms, including 477 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of three awards Ashtons Estate Agency won in 2026.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Ashtons Estate Agency, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.
5/5
GoogleI have had dealings with both the sales and lettings teams at Ashtons over the last 6 years and I have always found them quick to respond, friendly and thoroughly professional. Chris Haws in particular has given sound advice when letting property and I have always felt that I am a valued client.
5/5
GoogleGenerally, Ashtons works efficiently, professionally, and promptly in due course. Its officers are polite, helpful, instructive, and patient with their customers. And the online services are plus to their already excellent services. The …
Thank you so much for taking the time to leave Ashtons a 5* review. We love to hear feedback from our clients and we're delighted your experience with Ashtons has been a positive one! All the best, the Ashtons team
1/5
GoogleWe had agreed with a landlord, through one of the letting agents, for the full asking price on a rental property. With this in mind we were invited to referencing. The letting agent we was dealing with went on holiday, (Friday), so we was …
Dear Mr Bonell, we are sorry you have been unsuccessful in securing a rental property you wanted through Ashtons. We are experiencing high rental demand and all offers we receive to rent a property are subject to contract and communicated … More
5/5
GoogleAfter visiting what felt like almost every estate agents in Welwyn Garden City, Ashtons stood head and shoulders above the competition - the staff were very professional both over the phone and in person; these may seem like basic …
Thank you so much for your 5* review Darren. We're always delighted to hear feedback about the personal service our team provides and we really appreciate you taking the time to share your experience with us!
5/5
GoogleReally impressed with the service Ashtons have provided during our recent property purchase. The Ashtons team are professional and helpful. Verity especially was always on hand to answer questions and worked very hard to ensure the process was as smooth as possible.
Thanks Nicola for your lovely feedback.
5/5
GoogleAbsolutely Great experience. Verity and Emily have been very helpful from the start till close of the deal. Extremely helpful, thorough and professional throughout the process. Buying a house was a very major milestone and we're glad we had the right support.
Thanks Arun for your feedback, it's always good to hear the great experiences our clients have with Ashtons.
2/5
GoogleSignificantly overpromised and underdelivered, quoting a higher sale price than other agents but once we had signed their contract suggesting we reduce the price as it was unachievable. Post-sale support was responsive and very good
Many thanks for getting in touch Tom, positive or negative the feedback is much appreciated. With regards to these particular comments, I’m sorry that we were un-able to achieve our aspirations from the market. The member of staff you dealt … More
5/5
GoogleSam, Tony and the whole team at Ashtons Welwyn have been truly incredible. This was a very stressful sale for me on a personal level and they all performed above and beyond their duties to ensure I was kept well informed at each stage of …
Thanks Hayley for taking the time to leave your feedback. Wishing you every happiness!
5/5
GoogleI am incredibly impressed and happy with the outstanding help and support from the team at Ashtons. I will definitely recommend Ashtons to friends and family. Thank you very much
We just wanted to say a quick thank you for taking the time to review your experience with Ashtons Leena. We love to hear such positive feedback! All the best, the Ashtons team
5/5
GoogleAll staff are always extremely helpful. Dealt with them on several quite challenging sale and purchase transactions during 2022 - all over the line as planned!
Thank you so much for your review Pete - it really means a lot to us when our clients take time out of their busy schedules to share their experience and we're delighted with the 5 stars!
5/5
GoogleFirst rate - and with such a smile - lovely experience
Thank you so much Simon for taking the time to leave your 5 star review! We are delighted the team in Welwyn Garden City could help. Best wishes from the team at Ashtons
5/5
GoogleMy husband, Colin and myself have worked with Ashtons over many years and only have positive things to say about them. We have bought, let and sold a number of buy to let properties, all through Ashtons. We have worked with a number of …
Thank you for your fantastic feedback, we're really pleased you've had such great experiences with Ashtons
5/5
GoogleGreat teamwork and assistance on our purchase. Professional and helpful
Thanks Luis for taking the time to review us. We are thrilled the team in Welwyn could be of assistance. Best wishes from the team at Ashtons
5/5
GoogleWe used Ashtons in Welwyn Garden City to sell a property owned by a deceased relative. They were extremely understanding and checked house weekly during the time we waited for probate and also before sale and purchase agreement was …
We are so pleased you had a great experience with us, thank you Ken for your fantastic feedback
5/5
GoogleWe have used Ashtons for purchasing our first house and have been very satisfied with the service offered by everyone in the team!
Thank you so much for your review Alex - it really means a lot to us when our clients take time out of their busy schedules to share their experience and we're delighted with the 5 stars! Wishing you all the best in your first home. The Ashtons team.
5/5
GoogleWe moved just over 5 months ago now and as first time buyers were a bit nervous about dealing with estate agents but Sam at Ashton's really put us at ease. Throughout the whole process he showed that he had expertise, local connections …
Thank you for taking the time to leave such great feedback Joanna! We wish you well in your new home.
5/5
GoogleVery happy with Ashtons. Great communication throughout. They were helpful from sale to completion. Can't fault them. Will be using them again.
Thank you so much for your review Tom - we are always delighted to hear feedback from our clients. We very much look forward to working with you in the future!
5/5
GoogleExcellent service. Professional, informative and friendly Agents.
Thank you for your 5 star review Shannon! Its much appreciated. We are delighted to have helped. Best wishes from the Ashtons team
5/5
GoogleWe were very impressed with Ashtons. They got the house on the market very promptly, secured a good number of viewings and the property was quickly sold. Their online portal is great for tracking viewing details & feedback. We were …
Thank you Jayne for leaving such detailed feedback! We wish you well in your new home.
5/5
GoogleWe have used Ashtons for purchasing our first house and have been very satisfied with the service offered by everyone in the team!
Thank you so much for your review Alex - it really means a lot to us when our clients take time out of their busy schedules to share their experience and we're delighted with the 5 stars! Wishing you all the best in your first home. The Ashtons team.
5/5
GoogleWe recently let our flat on Broadwater road through Ashtons and i was incredibly impressed with the level of service provided throughout the letting. Chris haws came round and gave us a same day valuation which i found particularly …
Hi Tom, we are glad to hear you were impressed with our service!
1/5
GoogleThey only listen when there is a contract to sign. The follow up service will ALWAYS fall in deaf hears. They become ghosts. Nice property but the service is INEXISTENT. Don't hold your breath.
I am sorry to hear that the Ashtons journey for you has not been consistent. We have worked hard to adapt to home and remote working since reopening our offices and our focus remains on providing a safe and first class service to all of our … More
5/5
GoogleVery professional, friendly estate agents
Thank you so much for your review Claire - we are always delighted to hear feedback from our clients. Wishing you all the best from the Ashtons team
5/5
GoogleMy first experience of buying property and I could not have asked for more from Ashtons. From start to finish they were an invaluable source of information and assistance. Incredible servicing and I would definitely recommend Ashtons.
Thanks Russell for your review, we wish you lots of luck in your first home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Ashtons Estate Agency, Welwyn Garden City won Gold; Ashtons Estate Agency, Harpenden won Gold; Ashtons Estate Agency, Redbourn won Trusted Agent.
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