Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust exchanged, what a great team! From the time we came in to chat about selling the house all the way through to exchange they have been really responsive, professional and helped us every step of the way. Highly recommend if you are looking to sell your house.
John · 22 April 2022
Agent replied · 26 May 2024
Hi John, just a quick note to say thank you for leaving us a review. We're so pleased the team were able to make your move journey a positive one and we do hope to work with you again in the future! Thanks again, the Ashtons team.
★★★★★ 5/5
GoogleWhen we decided we wanted to move home I went onto the internet and used a comparison site to see who we should consider. Ashtons led in all categories listed on the site (number of sales, highest percentage in asking price etc., quickest …
Janice · 8 October 2022
Agent replied
Thank you so much for your fantastic review Janice - we are always delighted to hear feedback from our clients and really appreciate you taking the time to share your experience with us. We're so pleased that Tom, Sam and the team were able … More
★★★★★ 5/5
GoogleBrilliant service from the team at Ashtons. It was our first time using them to buy our first family home and we were very impressed with the service they provided. …
Abigail · 4 October 2023
Agent replied
Thank you so much for taking the time to leave your 5* review Abigail, it's much appreciated. I will pass your kind words on to the team, who will be absolutely delighted. All the very best, the Ashtons team.
★★★★★ 5/5
GoogleChris H. Was very helpful and quick to resolve any issues that I have in the process of renting our home. Highly recommend!
Alin · 22 March 2024
Agent replied · 14 March 2024
Thank you for taking the time to leave your 5* review and feedback Alin. We are delighted Chris was able to help. Wishing you all the best, the team at Ashtons
★★★★★ 5/5
GoogleAs we livein Australia the sale of the house was a bit more involved top draw service from people involved at ashtons
Mark · 22 March 2024
Agent replied · 24 June 2023
Thank you so much for taking the time to leave us a review Mark, it is much appreciated. The team in Welwyn Garden City were delighted to help you. Wishing you all the best, from the team at Ashtons.
★★★★★ 5/5
GoogleEverything went smoothly with no hiccups.
Dale · 22 March 2024
★★★★★ 5/5
GoogleAshtons felt very much like a personal service which wasn't quite matched by other agents. And when we were offered early viewings before properties went live on the website, they didn't go live until after the viewings took place. A …
Clive · 8 October 2022
Agent replied
Hi Clive, many thanks for your review. We pride ourselves on our professional, personal service and it's wonderful to hear the team were able to support you on your property journey. Wishing you every happiness in your new home!
★★★★★ 5/5
GoogleFebruary 2023 -
Another great experience with Astons. From the valuation and advice from Tom to Ellissa's help getting my property sold. Always available on the phone, keeping …
Paul · 4 October 2023
Agent replied
Thanks so much for your continued feedback Paul, we're so pleased you've had such a positive experience with the team!
★★★★★ 5/5
GoogleAs a landlord I had the pleasure of working with Chris, the Senior Lettings Associate at Ashtons, and I couldn't be more impressed with his professionalism and dedication. …
William · 4 October 2023
Agent replied · 25 November 2023
Thank you so much William for your 5* review and kind words. We pride ourselves on providing a professional service which supports a smooth property journey, so we are delighted to hear your feedback. We will be sure to pass on your comments to Chris and the team. Best wishes from the team at Ashtons
★★★★★ 5/5
GoogleI have had dealings with both the sales and lettings teams at Ashtons over the last 6 years and I have always found them quick to respond, friendly and thoroughly professional. Chris Haws in particular has given sound advice when letting property and I have always felt that I am a valued client.
Paul · 22 March 2024
★★★★★ 1/5
GoogleIf I could give 0 star review, I would. I've been an estate agent for 10 years and have never seen a more chaotic exchange and completion. I bought via Ashtons, but certainly won't be selling with them. I am embarrassed by the experience.
Jdeaconh · 22 April 2022
Agent replied
Negative reviews are a rarity for Ashtons so we can only assume these comments related to a recent delayed completion. As such, please accept our apologies again with regards to this and the delay on your move into your new home. As we … More
★★★★★ 5/5
GoogleA professional Agent, who were Friendly, and above all - kept us informed of the next steps of the moving process, together with communicating with solicitors etc. Would highly recommend. 'Thank You' Richard & Sam.
Our whole moving experience went smoothly with Ashtons.
Anne · 22 April 2022
Agent replied · 23 June 2024
Hi Anne, we just wanted to say a huge thank you for taking the time to share your feedback with us. It's made out day to hear that we were able to make your move journey a smooth and stress-free one and we wish you all the very best in your new home!
★★★★★ 5/5
GoogleBest service
Big thanks to Sam especially …
Greg · 8 October 2018
Agent replied
Thank you Greg for your fantastic feedback, we're really pleased you had such a great moving experience with Ashtons
★★★★★ 5/5
The Trusted AgentSold really quickly
Would like to thank Graham Franks for selling our house quickly, and then when the deal fell through, managing to sell again even quicker. This kept the chain in place so we were able to buy our lovely new home, thanks
Richard · 5 December 2016
★★★★★ 5/5
GoogleA professional, efficient and reliable agent and all the while being friendly and personable too, the whole way through the company in Welwyn Garden City. I have not found a fault in the whole process with them. Very much recommended.
Jon · 14 July 2022
Agent replied
Hi Jon, just a quick message to say we really appreciate your feedback. We pride ourselves on our first-class service and personal approach and it's fantastic to hear the whole team at Welwyn were able to support you on your move journey! We do hope to work with you again.
★★★★★ 5/5
GoogleFirst class service from start to finish, all of the Ashtons team are very knowledgable, professional and helpful. They really know the local market, highly recommend to anyone wanting to sell or buy.
Jenny · 22 March 2023
Agent replied
Thank you so much for taking the time to leave your review Jenny. We are always delighted to hear feedback from our clients and your post has made our day! We do hope to work with you again in the future.
★★★★★ 5/5
GoogleWhat a fantastic service from Richard and the Team. We bought through Ashtons and were so impressed with the service we didn't hesitate to use them for our move. From the first visit to value the house all the way through they have been …
Jane · 8 October 2021
Agent replied
Thank you so much for your 5* review Jane. We are always delighted to hear feedback about the dedicated service our team provides and we really appreciate you taking the time to share your experience with us. Wishing you all the best in your new home!
★★★★★ 4/5
GoogleThe staff were really helpful in ensuring the process of buying a first property went smoothly. Although there were problems and delays along the way, the helpfulness of the team in explaining the issues and advising when and how they could be resolved helped make the overall experience less stressful then it could've been.
Jamie · 22 April 2018
Agent replied
Thanks Jamie for taking the time to leave your feedback. Wishing you every happiness in your new home.
★★★★★ 5/5
GoogleRecently bought a house through Ashtons. I have to say they go above and beyond with their customer service. Very responsive at all times to communication and they were able to deal with difficult issues that will inevitably arise during the process of buying a property.
Michael · 22 April 2021
Agent replied · 4 June 2024
Thank you Michael for taking the time to leave great feedback.
★★★★★ 5/5
GoogleI would like to thank the team at Ashtons for keeping us in the loop and being professional at all times. They were there to reassure us and to make sure that the sale was a smooth process! Best wishes
Fabio · 22 April 2022
Agent replied
Hi Fabio. Thank you so much for your 5* review of Ashtons. We're so pleased to hear that the team were able to make your sale journey as smooth as possible and we hope to work with you again in the future!
★★★★★ 5/5
GoogleWe recently purchased a house through Ashtons WGC and we found that they were highly professional, responsible and pragmatic in their approach. Everyone from Stephen (Head of Sales) through to Sam (Sales Coordination Manager) were …
Simon · 8 October 2022
Agent replied · 27 June 2024
Thank you so much for your fantastic review Simon - we are always delighted to hear feedback from our clients. We're so pleased that the team were able to make your move journey a smooth and happy one and do hope to work with you again in the future. All the best, the Ashtons team.
★★★★★ 5/5
GoogleWe have just purchased our property in Welwyn Garden City through Ashtons and we are very happy with the services that we received. The process took longer than expected due to various issues in the chain. Luckily, we had the pleasure of …
Li · 8 October 2021
Agent replied · 11 June 2024
Thanks Li for your great feedback, really appreciated.
★★★★★ 5/5
GoogleFrom viewing to moving in in two weeks Ashtons orchestrated the move to perfection which took a huge amount of stress out of the situation. Would recommend to a friend.
Richard · 22 March 2023
Agent replied
Thanks for the lovely comments Richard and for taking the time out to leave Ashtons such a fantastic review, it's much appreciated. We're so glad we could assist you on your property journey and wish you every happiness in your new home.
★★★★★ 5/5
GoogleThis was our second bite of the cherry having tried a different local agent. Richard and the sales team did a fantastic job positioning their offering and explaining how success could be achieved. We were very happy with the marketing. It …
Joe · 8 October 2021
Agent replied
Thank you for taking the time to share your experience with us Joe - we are thrilled to hear about your positive experience and much appreciate the great feedback!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
