Trusted Agent profile · Welwyn Garden City · Hertfordshire

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Ashtons Estate Agency Welwyn Garden City reviews

★★★★★ Excellent

478 reviews across 2 platforms

29 Wigmores North, Welwyn Garden City, Hertfordshire, AL8 6PG

Part of Ashtons Estate Agency, see every office.

Ashtons Estate Agency's office in Welwyn Garden City, Hertfordshire, at 29 Wigmores North, is rated 4.7 out of 5 across 478 reviews on two platforms, including 477 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of three awards Ashtons Estate Agency won in 2026.

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4.7 / 5

477

Reviews on Google

This office

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5.0 / 5

1

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Ashtons Estate Agency, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.

5/5

Google

I can highly recommend Ashtons having sold our house through them at a very difficult time. They are the epitome of professional and have a really good understanding and experience of the market place and what effects that market place. My …

Kathryn · 8 October 2023

Agent replied

Thank you for taking the time to leave us a review Kathryn. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. All the best, the Ashtons team.

4/5

Google

Always helpful and friendly

Celia · 16 April 2026

5/5

Google

We recently brought our new home through Ashtons and we can’t fault the service! Ellissa in particular was an absolute superstar. She helped to manage every stage of the sale through to completion and regularly kept us updated. She held the …

Faye · 4 October 2023

Agent replied

Thank you so much for taking the time to leave us a review Faye - I'll be sure to pass your kind words on to Ellissa, who will be absolutely delighted to have been able to help you with your move journey. We wish you every happiness in your new home!

5/5

Google

Ashtons produced an excellent brochure and web listing including the best house tour video that I have ever seen. They quickly found a buyer, helped negotiate an acceptable price and the sale was agreed in less than a week. The sale …

Canice · 4 October 2023

Agent replied

Thank you for taking the time to leave us a 5* review Canice. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. All the best, the Ashtons team.

4/5

Google

Generally good but could improve handover of utilities with access for meter readings.

Steve · 26 February 2025

Agent replied · 20 March 2025

Thank you Steve for taking the time to leave your review, feedback from our clients is important to us. We are, of course, disappointed to hear your comments in relation to the handover of utilities. It is our understanding that the key for … More

5/5

Google

Ellissa was very engaged and incredibly helpful, not sure we would have completed the purchase without her input

Miguel · 22 March 2024

5/5

Google

Ashtons provided us with a fantastic service whilst selling a house. From the initial valuation, to managing the viewings and offers, providing advice on which offers to consider and then going the extra league to keep things moving when an …

James · 8 October 2023

Agent replied

Hi James, a quick message to thank you for taking the time to leave your 5* review. It's wonderful to hear the team were on hand to help with all stages of your property journey and we look forward to working with you again in the future! All the best, the Ashtons team.

5/5

Google

Excellent service from all the team at Ashtons. From Tom who priced us correctly, Olivia getting the viewings booked in, Lisa doing the viewings and to Ellissa ensuring the whole process went through... You are a great team. I would …

Zen · 4 October 2023

Agent replied · 22 March 2026

Thank you Sil for your kind words. The team were delighted to have worked together to ensure a smooth process for you. We would be delighted to help you again in the future, when the time is right. Wishing you all the best, from the team at Ashtons

5/5

Google

I have had the most positive experience buying a house through Ashtons , on each encounter I have been helped by enthusiastic and helpful staff. I want to highlight Ellissa Christopher, a sales coordinator, who has made every aspect …

Angela · 4 October 2023

Agent replied · 29 July 2023

Thank you so much for your kind words Angela. I will be sure to pass on your feedback to Ellissa who will be delighted to hear that she helped make the process so much easier for you. Wishing you all the best with your new home, from the team at Ashtons.

5/5

Google

We have found Ellissa to be extremely helpful throughout. Very prompt on actions and professional in attitude - clearly driven to make the whole experience successful for all sides. Great customer service mindset! And the other team members …

David · 8 October 2023

Agent replied

Thank you so much for taking the time to leave your 5* review David, it's much appreciated. I will pass your kind words on to the team, who will be absolutely delighted. All the very best, the Ashtons team.

5/5

Google

Excellent service from Alf and his team. I would highly recommend Ashtons.

J · 22 April 2021

Agent replied

Thanks for your feedback Joseph.

5/5

Google

I would really recommend Ashtons as an estate agent. I've rented a property through them and their 'after-sales' service has been as good as the initial help during my property search. They walk you through everything clearly and are always pleasant. Thanks especially to Chloe and Sophie for their above and beyond service!

Stuart · 22 April 2022

Agent replied

Hi Stuart - thank you so very much for taking the time to leave your review. We're absolutely delighted to read your feedback!

5/5

Google

We purchased a house with Ashtons and I cannot fault them. From booking a viewing, negotiation of price, acceptance to completion they were efficient, professional, and most importantly very supporting through out the whole process. Shout …

Aashay · 8 October 2023

Agent replied

Thank you for your 5* review Aashay - we are absolutely delighted to hear that Ellissa and the team were able to ensure your move journey was as seamless as possible and we do hope to work with again in the future. All the best, the Ashtons team.

5/5

Google

A big thank you to Jonathan for or your support and professionalism. 10/10 service. …

Stephen · 8 October 2019

Agent replied

Thanks for your comments Stephen and good luck with your move.

5/5

Google

We went with Ashton's as they provided the flats we were looking for. The service was great and Verity did extremely well in chasing our own solicitors to getting the deal over the line in the quickest time possible. Great work from the team and would highly recommend going to this estate agent for buying a property.

James · 22 April 2021

Agent replied

Thank you James for your fantastic feedback.

5/5

Google

Great service! Ellissa our Sales Coordinator guided us through the whole purchase process and was always available on phone or email to answer any questions. We'd highly recommend.

Charlie · 22 March 2024

Agent replied · 24 June 2023

Thank you Charlie for your kind words and for taking the time to leave your 5* review. Best wishes from the team at Ashtons.

5/5

Google

Chris haws was an amazing agent. He was very helpful and very approachable. We were lucky to have him as our agent to guide us through the process.

Aaron · 22 March 2024

Agent replied · 12 February 2024

Thank you so much for your 5* review and kind words Aaron. We are so glad Chris was able to support you through the process. Best wishes from the team at Ashtons

5/5

Google

Brilliant. Sold my late father's house last year and now my own. If I was ever to sell in Herts again, I would not use any other Estate Agent. They were great from getting a sale quick for top market values (Father's house +£50K over Purple …

Mark · 8 October 2022

Agent replied

Thank you so much for taking the time to leave your 5* review Mark, it's much appreciated. I will pass your kind words on to the team, who will be absolutely delighted. All the very best, the Ashtons team.

5/5

Google

The team at Ashtons are fantastic and make what should be one of the most stressful experiences in your life a lot easier. Tom helped us sell our house in a matter of days and also went above and beyond to give advice on our onward …

Karen · 8 October 2022

Agent replied

Hi Karen, many thanks for taking the time to leave your wonderful review. We love to hear feedback from our clients and we're delighted you're experience with Ashtons has been a positive one! All the best, the Ashtons team

5/5

Google

Very helpful and professional

Kathy · 14 March 2025

Agent replied · 21 March 2025

Thank you Kathy for your 5* review, this is much appreciated. Best wishes, the Ashtons team.

5/5

Google

We have recently purchased a new home through Ashtons and would highly recommend them if your moving home. We were looked after by Emily Ward who was professional, efficient and an absolute pleasure to deal with throughout the entire process.

Edward · 22 March 2023

Agent replied

Thank you so much for taking the time to leave us a review Edward. Feedback from clients is so important to us and we're absolutely delighted to hear that your experience with Ashtons was a positive one and that Emily and the team were able … More

5/5

Google

A professional, efficient and reliable agent and all the while being friendly and personable too, the whole way through the company in Welwyn Garden City. I have not found a fault in the whole process with them. Very much recommended.

Jon · 22 March 2023

Agent replied · 29 July 2023

Hi Jon, just a quick message to say we really appreciate your feedback. We pride ourselves on our first-class service and personal approach and it's fantastic to hear the whole team at Welwyn were able to support you on your move journey! We do hope to work with you again.

5/5

Google

Ashtons WGC have been dealing with the letting and sale of my property. Throughout the whole lettings process the team have acted very professionally and I would not hesitate in recommending them. …

Jaimie · 4 October 2023

Agent replied

Thank you so much for your 5* review and kind words Jaimie. It's wonderful to hear that the team have been on hand to help with all stages of your property journey and we look forward to working with you again in the future! All the best, the Ashtons team.

5/5

Google

Professional but at the same time able to balance that with a considerate and caring demeanour. Onboard feedback and able to guide both the buyer and seller with both parties interests at heart. Attentive, respond very quickly and keeps the buyer appraised and updated as the process evolved.

Warren · 22 April 2022

Agent replied

Thanks so much for the fantastic review Warren!

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Questions about Ashtons Estate Agency Welwyn Garden City

Has Ashtons Estate Agency won any awards?

Yes. In The Trusted Agent 2026 awards: Ashtons Estate Agency, Welwyn Garden City won Gold; Ashtons Estate Agency, Harpenden won Gold; Ashtons Estate Agency, Redbourn won Trusted Agent.

Want Ashtons Estate Agency Welwyn Garden City to help?

Send Ashtons Estate Agency Welwyn Garden City a message.

What do you need help with?

Ashtons Estate Agency Welwyn Garden City will use your details to contact you about this. See our privacy notice.

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