Trusted Agent profile · Welwyn Garden City · Hertfordshire
Verified
★★★★★
478 reviews across 2 platforms
29 Wigmores North, Welwyn Garden City, Hertfordshire, AL8 6PG
Part of Ashtons Estate Agency, see every office.
Ashtons Estate Agency's office in Welwyn Garden City, Hertfordshire, at 29 Wigmores North, is rated 4.7 out of 5 across 478 reviews on two platforms, including 477 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of three awards Ashtons Estate Agency won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Ashtons Estate Agency, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.
5/5
GoogleMoving home and greenhouse with Ashtons . Extremely helpful, polite and professional all the way. Know their area well , coming on market. suspended or just taken off the market they should be your choice. …
Thank you for your great feedback, we're really pleased you had such a good experience with Ashtons
5/5
GoogleGreat experience with them. They were very professional, helpful and ready to help in every situation. Many thanks to Chris Haws. Flory&John
5/5
GoogleAshton on every occasion we have used them have been very professional and helpful - its always pleasant to deal with themPositiveProfessionalism
Many thanks for the fantastic feedback Terry - we look forward to working with you again in the future.
5/5
GoogleAn excellent team that delivered a high quality and stress-free experience. Great communication, very clear and timely, and always on the case. You feel valued as clients, not just another property on the board. They valued the house …
5/5
GoogleThanks to Ashtons, I managed to acquire a lovely home. The team were always helpful and always in contact to make sure things progress smoothly. …
Thank you for your kind words Shams - we greatly appreciate you taking the time to share your experience with us (and we agree, Lucy is a true gem!). Wishing you all the very best in your new home.
5/5
GoogleFrom the moment we contacted these guys they have not let us down! From helping us with the house to finding the right solicitor..Great service …
Thank you so much for taking the time to share your experience with us - we are thrilled to hear about your positive experience and much appreciate the great feedback!
5/5
GoogleNothing negative to say about our experience with Ashtons, very professional and responsive, kept us informed and always available if we needed assistance. Best estate agent in WGC
Thank you for taking the time to leave such positive feedback Jamie.
5/5
GoogleAshton on every occasion we have used them have been very professional and helpful - its always pleasant to deal with them
Many thanks for the fantastic feedback Terry - we look forward to working with you again in the future.
5/5
GoogleGreat place, always good, personal service. Sandy in lettings, is a great guy!
Hi Marlon, many thanks for taking the time to leave your review. We love to hear feedback from our clients and we couldn't agree more about Sandy! All the best, the Ashtons team
5/5
GoogleGreat place, always good, personal service. Sandy in lettings, is a great guy!
Hi Marlon, many thanks for taking the time to leave your review. We love to hear feedback from our clients and we couldn't agree more about Sandy! All the best, the Ashtons team
1/5
GoogleVery rude member of staff, unhelpful and disappointing service. Think someone needs to go on a refresher course for customer service & rules and regulations for GDPR / data protection
Thank you for your feedback, we are sorry that you’ve had a poor experience with our service and as such we’re keen to find out why and resolve any issues you may have had. Unfortunately, we cannot trace your details using your name so if you could please call us on 0333 220 6664 and ask to speak a Team Leader or drop us an email on safemove@yorkshirewater.com with your details and we’ll get in touch to see how we can help. Thank you
5/5
GoogleWe chose Ashtons out of a few local agents, some of whom we had used before. They were responsive and supportive and so were nominated to sell our property for us. …
Thank you Barry for your fantastic feedback, we're really pleased you had such a great moving experience with Ashtons and we wish you well in your new home.
5/5
GoogleWe found Ashtons to be professional and very good at keeping us in the loop with any and all updates
Hi Georgia and thank you so much for your review - we really appreciate you taking the time to share your experience with us!
5/5
GoogleCharlotte @Ashtons WGC has been amazing! Her customer care and professionalism is an asset to the company. Would definitely recommend
Good morning Anna and a huge thank you for your wonderful review. We couldn't agree more that Charlotte is an absolute gem within the team and we're so pleased that you would recommend our services. Many thanks, the Ashtons team.
5/5
GoogleVery responsive and professional agency. We rented twice with their help and each time they were very supportive and professional.
Thank you for you for taking the time to leave your fantastic review Ana. I will pass your feedback on to the team, who will be absolutely delighted to hear that they were able to make your move journey as smooth as possible! All the best, the Ashtons team
5/5
GoogleGreat experience with them. In particular I was very impressed with Chris Haws who helped us to secure a tenant on the first day the property was advertised on the market.
Thanks for your comments Scarlett!
5/5
GoogleExcellent communication and service from Chris. Would highly recommend Ashtons.
Thank you so much for the kind review Joe!
5/5
GoogleGreat service from the Welwyn team at Ashtons. Friendly, professional, responsive and totally took the stress out of the house-buying process. Would highly recommend them.
Thanks Amanda for taking the time to leave such great feedback.
5/5
GoogleAshtons provide a very good service
Thank you so much for taking the time to leave Ashtons a review Brendan. Your kind feedback is much appreciated!
5/5
GoogleExtremely impressed with Sam at Ashtons. Very tricky case where he went above and beyond to get the property through to exchange. Definitely recommend!!
Hi Toby, thanks for your positive feedback for Sam and Ashtons
5/5
GoogleExtremely helpful and explained every step. Any questions were promptly responded to. I have found Ashtons letting to be the most professional letting agents to date
Thanks for taking the time to leave a review.
5/5
GoogleWe would highly recommend Ashtons Estate Agents WGC. We started our journey with Ahstons 7 and a half years ago with Chris Haws, who …
Thanks Kelly for taking the time to leave your feedback for Chris. Wishing you every happiness in your new home.
5/5
GoogleAshton's were really easy to deal with, and made the process as smooth as possible. Would definitely use again.PositiveResponsiveness, Professionalism
Thank you Giles.
5/5
GoogleVery good experience with this agency, Chris in particular. Very professional and responsive!
Hi Kian, thank you very much for taking the time to leave us a review. We're absolutely delighted to hear your feedback and to know that the team were able to provide such a positive experience. Many thanks, the Ashtons team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Ashtons Estate Agency, Welwyn Garden City won Gold; Ashtons Estate Agency, Harpenden won Gold; Ashtons Estate Agency, Redbourn won Trusted Agent.
