5/5
GoogleAshton's were really easy to deal with, and made the process as smooth as possible. Would definitely use again.
Agent replied · 3 June 2024
Thank you Giles.
Trusted Agent profile · Welwyn Garden City · Hertfordshire
Verified
Ashtons Estate Agency Welwyn Garden City reviews
★★★★★
478 reviews across 2 platforms
29 Wigmores North, Welwyn Garden City, Hertfordshire, AL8 6PG
Part of Ashtons Estate Agency, see every office.
Ashtons Estate Agency's office in Welwyn Garden City, Hertfordshire, at 29 Wigmores North, is rated 4.7 out of 5 across 478 reviews on two platforms, including 477 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of three awards Ashtons Estate Agency won in 2026.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for Ashtons Estate Agency, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.
Google2/5
GoogleIt's an estate agent
Agent replied · 7 February 2025
Hi Matt, We are, of course, very disappointed to see your review above. We would very much like to get in touch and understand why your experience with Ashtons wasn’t … More
5/5
GoogleGreat experience, no problems
Agent replied
Thanks so much for taking the time to leave your review Fred - it's much appreciated!
5/5
GoogleWe are really pleased with the service we have received from Ashtons. We have found them very professional and helpful throughout the process.
Agent replied
Hi Laura, thank you for leaving us a positive review and congratulations on purchasing your new home
5/5
GoogleAshtons estate agents were very professional and Chris Haws worked really hard to get us into our dream property. Many thanks
5/5
GoogleExceptionally good service on both sale and rental. You get what you pay for. I’d highly recommend them
Agent replied
Thanks Alex!
5/5
GoogleSophie at Ashtons is amazing, lovely to deal with and knowledgeable !
Agent replied · 1 June 2024
Thanks for the wonderful review Jasmine - we'll be sure to pass your kind words on to Sophie and the team, who will be delighted to have been able to help!
5/5
GoogleVery nice man, very helpful indeed, great experience, I recommend him. Frank
Agent replied
Hi Frank. We are absolutely delighted to hear your feedback about the Ashtons team - thank you so much for taking the time to leave your review.
5/5
GoogleReceived a great level of service from Tom Ebbrell recently. Recommended.
Agent replied
Thank you so much for taking the time to leave your 5* review Richard, it's much appreciated. I will pass your kind words on to Tom and the team, who will be absolutely delighted. All the very best, the Ashtons team.
5/5
GoogleExcellent service throughout from Olivia and Sam. Thank you.
Agent replied
Thank you for your 5* review Ian - we are absolutely delighted to hear that Olivia, Sam and the team were able to ensure your move journey was as seamless as possible and we do hope to work with again in the future. All the best, the Ashtons team.
4/5
GoogleAshtons have managed my rental property for 25 years. Excellent service throughout including recent refurbishment which was expertly managed by Kirstie.
Agent replied
Thanks Morag for taking the time to leave your feedback about Ashtons service.
5/5
GoogleFriendly and professional staff, thank you
Agent replied
Thank you Amie for your kind review.
2/5
GoogleIt's an estate agent
Agent replied
Hi Matt, We are, of course, very disappointed to see your review above. We would very much like to get in touch and understand why your experience with Ashtons wasn’t more positive. Please don’t hesitate to contact our Welwyn Garden City office on 01707 331100, our Associate Director Richard Fossey would be happy to discuss in further detail. Many thanks, the Ashtons team.
1/5
GoogleVague, Expensive, and intrusive. Check-out costs - you pay for the privilege of leaving the property; and the …
Agent replied
Thank you for bringing these issues to our attention. I trust that, having now addressed these areas personally with you, they have been resolved to your satisfaction. Alf Ciraolo, Head of Lettings
5/5
GoogleAn excellent service, stress-free completion of sales
4/5
GoogleInformative, accessible and we'll laid out.
Agent replied
Thank you for your review Simon.
5/5
GoogleA professional and friendly estate agent
Agent replied
Thank you Steve for your feedback.
5/5
GoogleVery friendly and helpful staff.
Agent replied
Thanks for your review Anthony
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleIf your a landlord , avoid like the plague.They have lots of charges , make sure you read the small print ..far better agents out there
1/5
GoogleIf your a landlord , avoid like the plague.They have lots of charges , make sure you read the small print ..far better agents out there
5/5
GoogleGreat place, always professional
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Ashtons Estate Agency Welwyn Garden City
Has Ashtons Estate Agency won any awards?
Yes. In The Trusted Agent 2026 awards: Ashtons Estate Agency, Welwyn Garden City won Gold; Ashtons Estate Agency, Harpenden won Gold; Ashtons Estate Agency, Redbourn won Trusted Agent.
