Trusted Agent profile · Wells
★★★★★
291 reviews across 1 platform
7-9 Broad Street, Wells, BA5 2DJ
Palmer Snell's office in Wells, at 7-9 Broad Street, is rated 4.8 out of 5 across 291 reviews on 1 platform, including 291 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of three awards Palmer Snell won in 2026.
The Trusted Agent 2026 results for Palmer Snell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wells office, from every platform, shown as written. First names only.
5/5
GoogleHighly recommend as have been extremely helpful, answered all my questions quickly and efficiently.
Thank you Kirsty for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleHighly recommended. Dealt with Emma at this branch. Personable but professional conduct throughout a house purchase with great communication and good service through the whole process.
Many thanks Steve for your great 5* review of your experience with Emma and the team at Palmer Snell. Delighted that their professional yet personable approach has been of benefit to you. Best wishes, Tracey
5/5
GoogleBrilliant service from Palmer Snell especially Wendy who was very helpful in the move to my new home (and Charlie of course). Very professional and friendly.
Thank you Gill for your wonderful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott
5/5
GoogleA very pleasant company to deal with, always responsive. A very nice experience.
Thank you for your thoughtful 5* review Nik! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleTom and Adrian were really helpful, professional & friendly highly recommended
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleIf you are looking for an honest agent who will help you sell your property, give you constant and helpful feedback, you should talk to Jo, Carole and Amy in Palmer Snell, Wells. I cannot speak highly enough of them all and would recommend them above all other agents in Wells and the surrounding area. Thank you to the three of you, you stuck with me despite the set-backs.
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
5/5
GooglePalmers snell in wells is absolutely amazing. All the staff are so lovely, we have been helped by the lovely Maddison and Richard, who have done everything they can to make sure we are happy.
Abbie Thomas thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI came into the branch to deal with the lovely Abbie, she was not only helpful but also thorough and a joy to deal with!! I Would recommend Palmer Snell Wells and will certainly be using the team again ! Great team and a great job !
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have been very happy with the service provided by Palmer Snell. They have supported us well through a year's tenancy and then, when we had an urgent need to move, helped us find a place to rent and move in within a 6 week period. The team are friendly, helpful and efficient. The many thank you cards on their board tell a different story to some of these reviews.
Hi Goodall Goodall Thank you for leaving this review. It is great to hear that the team provided you with such a great level of customer service! Kind regards, Chris
5/5
GoogleCarole came to do a market appraisal for me, and I was impressed by her research and her general professionalism. Although I’ve decided not to put my property on the market at this time, if I do in future I would certainly seek out Palmer Snell’s services based on my experience.
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe emabrked on identifying ideal properties to renovate and found Monique proactive, professional and with her ear to the ground with opportunities. We couldn't ask for more. To date we haven't aquired one through her yet but the way she goes about things it will only be a matter of time. Sebastian Founder The MODHouse Concept.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
Googleextremely helpful under most difficult circumstances. Carole Stocker was very professional in her dealings with very difficult buyers.
Thank you Elizabeth for the amazing 5* review of your experience with our local Palmer Snell team. Best wishes, Lucy
5/5
GoogleA first class service. They managed my property for a number of years whilst it was rented out. They then managed the sale of the property when I decided to put it on the market. Both the lettings and sales teams were always helpful and professional. I would highly recommend them.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI can't recommend the team at Palmer Snell highly enough. They were brilliant to deal with from beginning to end, with excellent communication and advice throughout. As first-time buyers this was invaluable, and they went above and beyond and made the whole experience much less stressful than it might have been!
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe lettings team at Palmer Snell are super helpful and made the process of renting my first property as easy as possible after moving out of home for the first time.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleRental team exceeded expectations, with only 24hrs between viewing and letting confirmation helping relieve the stress of moving after my current rental was sold. Adam especially helpful with the fine details and quick, effective communication of my needs with the property owners.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThey are very helpful as they helped us secure a house while moving from Leicester to Shepton Mallet. I 100% recommend then.
Thank you for leaving us your superb 5* review and recommendation Daniel. Best wishes, Lucy, Customer Relations.
5/5
GoogleKatie meen handled our property viewing in wells. While we decided against that particular property she was very helpful and easy to talk to. She showed us around the house and answered all of our questions confidently
5/5
GoogleLeanne Baker Leanne was very polite and very helpful at all times with a nice smile. We have relocated back to Somerset and required to rent a property at a short notice. With Leanne's help this was achieved in good time. Thank you so much Leanne. x Georgina and Richard Morriss
5/5
GoogleI am extremely happy with the great service that Palmer Snell, Wells have provided as my letting agent over the past year. Wendy, Stuart and Charlie are all very professional, friendly and helpful. I have just moved into a lovely new property, again found through Palmer Snell, and the team went above and beyond to help make this possible. I highly recommend them!
Thanks Vikki for the wonderful 5* review and recommendation! It's great to see that the Palmer Snell team once again provided a professional, helpful and friendly service. Best of luck with settling into your new home. Many thanks, Lucy.
5/5
GoogleThe team at Palmer & Snell in Wells are fabulous. Lovely , friendly people, never too rushed to answer queries. Great communicators who have kept me updated and respected my requests re: viewing dates. They have managed to sell my house, within weeks and found me a sympathetic buyer. Hooray!
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleIt was a good experience for me. They are so professional in their business and I will recommend them for everyone. THANKS WELLS PALMER SNELL
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleHave used palmer and snell a few times now, all the staff are excellent and go out of there way to help would highly recommend
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleWe visited Palmer Snell to enquire about the renting of a property and both Adam and Tom have been amazing. They were friendly and helpful, so much so that we would give them a 10 out 10.Their professional service, happy dispositions and quick responses has left us very happy customers.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Palmer Snell's Wells office has 291 reviews across 1 platform: 291 on Google.
Palmer Snell Wells is rated 4.8 out of 5 across all 291 reviews, and 4.8 out of 5 on Google from 291 reviews.
Yes. In The Trusted Agent 2026 awards: Palmer Snell, Wells won Gold; Palmer Snell, TAUNTON won Gold; Palmer Snell, Worle won Gold.
Palmer Snell Wells, 7-9 Broad Street, Wells, BA5 2DJ.
