Every review we hold for the Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhat was a trying experience at times was made a lot easier by the expertise of Carole and Abbie at Palmer Snell, Wells. Thanks guys for getting us over the line, I wouldn't hesitate to recommend you to anyone who is thinking of buying or selling a property - thank you!
Shane · 14 April 2024
Agent replied · 29 October 2023
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWells, Somerset branch - Carole and her team were brilliant! Well done to them. always available, prompt, efficient and sound advice.
Andrew · 1 January 2023
Agent replied · 31 May 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cant thank Tom enough for all of his kind support and helpful advise, highly recommend.
Billy · 7 June 2023
Agent replied · 8 June 2023
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI rented a house through Palmer Snell in Wells and have to say how happy I was with the agents. Tom and Adam are a credit to the company. They assisted with renewing my rental contract and made my exit easy, especially considering I had some health problems which delayed my departure by a couple of weeks. They helped make a stressful move much less so. I would highly recommend this branch.PositiveProfessionalism
Flick · 24 August 2022
Agent replied · 31 May 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuperb team - really professional service throughout. They took great photos of the flat and their communication during viewings was excellent.
Alison · 14 June 2025
Agent replied · 14 April 2026
Thank you for your kind words! Our team strives to provide top-notch service and we are glad to hear that you had a great experience. It was a pleasure working with you and we hope to assist with any future needs. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a great experience renting a property in Somerset via Tom and wider Palmer&Snell team. Everything went smoothly without any problems.
I can definitely recommend.
Piotr · 8 June 2022
Agent replied · 8 June 2023
Hi Piotr! Thank you for your lovely 5* review for the branch. Tom and the team in Wells really appreciate you taking the time to leave us this feedback. Best wishes, Graham - Customer Relations
★★★★★ 5/5
GoogleThanks to Thomas Thisley for helping with the house. He is very pleasant and easy to work with.
Андрей · 2 March 2023
Agent replied · 31 May 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a viewing with Katie who was very kind and polite. She answered all my questions and didn't rush the viewing. Was very pleased.
Adelaide · 14 April 2025
Agent replied · 10 December 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWould like to say how helpful Abbie Leitch from wells office has been to us .we are trying to relocate to wells to be near family. our details are with other agents but she is the only one to phone us when a new property comes on. the market.She may be new to this business but I think with her friendly nature she will be a asset to your team.
Pat · 4 August 2022
Agent replied · 31 May 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks Thomas and team Palmer snell
Friendly and enthusiastic
work fast and the effect is amazing
Đức · 10 March 2023
Agent replied · 8 June 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Google5 star service from Katie, lettings negotiator. The process was seamless from start to finish, incredibly impressed with the communication and would highly recommend.
Daniel · 14 April 2025
Agent replied · 22 November 2024
Thank you for taking the time to leave us this great 5* review and recommendation Daniel. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat place, fantastic service. Thanks Abbie, Caty and Carole!
Looking forward to seeing you again. Thanks!
Bernadeta · 8 February 2023
Agent replied · 8 June 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally helpful team of Wendy,Tom & katy would highly recommend they have such a wide knowledge of the processs of renting a property
Jane · 14 April 2025
Agent replied · 23 August 2024
Thank you for leaving us your superb 5* review and recommendation Jane. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAn absolutely superb service from both the sales and letting teams who worked tirelessly and hand-in-glove between them both to find either a buyer or tenant for me. They kept me fully informed at all stages with their efficient and friendly service and I have nothing but praise for the way they handled the entire process. So thank you to the entire office who I'm sure I must have spoken to at some stage! I would highly recommend Palmer Snell for your needs and they have been my 'go to' agent in Wells for the last 20 years.
Sohrab · 31 May 2020
Agent replied · 31 May 2023
Thank you for your 5* review and fantastic comments. Kind regards, Scott
★★★★★ 5/5
GoogleThank you to Tom and Adam for all of your help
Tomaž · 8 June 2023
Agent replied · 7 July 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA very good estate agent, who managed the chain to ensure completion of the properties keeping all links in the chain updated.
Anthony · 14 April 2025
Agent replied · 23 August 2024
Thank you for taking the time to leave us this tremendous 5* review Anthony. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey are very helpful as they helped us secure a house while moving from Leicester to Shepton Mallet. I 100% recommend then.
Daniel · 14 April 2025
Agent replied · 14 April 2026
Thank you for leaving us your superb 5* review and recommendation Daniel. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI dealt with Thomas and all through the process he was extremely helpful and knowledgeable. I would thoroughly recommend this agency.
Rob · 8 June 2022
Agent replied · 8 June 2023
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a first time renter in UK there were some hurdles but P&S got me over them with easy. special thanks to Tom.PositiveResponsiveness, Quality, Professionalism, Value
Jiva · 24 August 2021
Agent replied · 8 June 2023
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI was looking for an investment property and contacted Palmer Snell. The estate agent Carol showed me a property in wells and then contacted me about an area I hadn’t thought about and it turned to be a great opportunity and property. I viewed it immediately, and all the dealings I had with Carol and the other agents was fantastic. Unfortunately the deal didn’t go through but I was really impressed with their honest and diligent way of working.
Lucy · 31 May 2020
Agent replied · 31 May 2023
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 5/5
GoogleI can't thank Abbie enough for being so proactive and helpful in our search.
Hannah · 8 February 2023
Agent replied · 8 June 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Carole and team. They went the extra mile to help our sale through. Highly recommended
Ben · 11 September 2022
Agent replied · 8 June 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would highly recommend Palmer Snell.
I have not yet found the right property for me but the team at Palmer Snell have been very helpful in trying to locate the place for me.
They keep in regular contact to see if I'm still looking and I receive regular updates of new properties to the market even before they appear on line, all of which tick all the right boxes and in my price range, I just think I'm to picky!!
Alex · 24 November 2019
Agent replied · 8 June 2023
Hi Alex, thank you for you fantastic 5* review of the service you have received from the team at Palmer Snell. Best wishes, Tracey.
★★★★★ 5/5
GoogleFantastic service. Very approachable and willing to attain information and answers to any questions and queries I had. All members of the team were happy to help when those I was dealing directly were attending to other customers. And they were always very prompt in replying to me when they were once again available. As a first time buyer I had many questions which the PS team were very helpful with, offering guidance and advice on every matter without pushing me into anything, bombarding or overwhelming me with unnecessary jargon, even chasing matters where solicitors were appearing to have a lack of urgency. Highly recommend them and would definitely use their services in the future. Thank you Palmer Snell.
Alex · 24 November 2019
Agent replied · 8 June 2023
Thank you Alex for your superb 5* review of the great service you received and it is a pleasure to read that you would thoroughly recommend the Palmer Snell team. Best wishes, Lucy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
