Every review we hold for the Wealden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleStrongly recommend John and the rest of the team at Cubitt and West Crowborough. Expertly managed process of sale and purchase from start to finish. Strong experienced team. Highly recommend.
Sam · 24 October 2023
Agent replied · 23 October 2024
Hi Sam,
Thank you for leaving a review! We're delighted that you'd recommend our agents and it's great to hear how John and the team have expertly managed your sale and purchase from start to finish.
Best wishes,
Cubitt & West.
★★★★★ 5/5
GoogleVery pleased with everyone at this estate agent. Marie, John and Patricia were all extremely helpful with the purchase of our 4th property, especially when there were delays due to solicitors. We got very quick responses from all staff and emails were answered quickly.
would highly recommend.PositiveResponsiveness, Quality, Professionalism
Nicki · 24 October 2021
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Cubitt & West
★★★★★ 5/5
GoogleThank you so much to John, Jordan, Maria and Emma for helping us secure our house purchase in Crowborough. Such a well organised and a professional team; keeping us informed of any eventuality or change in the progress of the purchase from beginning to end. We are very happy with the house and we highly recommend their services. Muchas gracias!
S&R
Simon · 24 October 2023
★★★★★ 5/5
TrustpilotVery happy with the service!
Thomas Goodchild is very quick at responding to requests and issues. Always contactable and helpful.
Jamal · 16 September 2025
★★★★★ 5/5
GoogleJohn and his team provided us with a top notch service from start to finish with the simultaneous sale and purchase of a new property in Crowborough. Felt like nothing was too much to ask and kept us in the loop at all times. Top job!PositiveResponsiveness, Quality, Professionalism
Tom · 24 October 2021
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Cubitt & West
★★★★★ 5/5
GoogleWe didn't have much luck with selling our property with other Estate Agents, so turned to Cubitt and West. John and his team (Marie, Jackie and Sally) were brilliant. Always keeping me updated during the process from beginning to end. Cannot highly recommend them enough.PositiveResponsiveness, Quality, Professionalism, Value
Layla · 24 October 2021
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Cubitt & West
★★★★★ 5/5
GoogleI would like to highly recommend John and his team in the Crowborough office who recently efficiently and quickly sold my mother's house in Crowborough at the top end of the price range we agreed. John is an experienced and consumate professional who knows the Crowborough market well. He is easy to talk to, patient, friendly, empathetic and realistic. Thanks also to Jordan and Emma on John's team. An excellent selling experience.
Peter · 24 October 2022
★★★★★ 5/5
GoogleJohn and his team were knowledgeable and efficient throughout the process, promptly responding to calls and emails. The marketing and subsequent feedback was highly professional. Highly recommended!
Kevin · 24 October 2023
Agent replied · 23 October 2024
Hello Kevin, Thank you for your kind review - we will pass this on to the team! Best wishes,
Cubitt & West
★★★★★ 4/5
GoogleJohn and his team provided a great service throughout the house purchasing process. Any query no matter how small was dealt with in an efficient and timely manner making our move all that more easy. Marie deserves special mention and was a pleasure to work with.
Mike · 24 October 2021
Agent replied · 23 October 2024
Hello Thank you for taking the time to leave a review. Many thanks,
Cubitt & West
★★★★★ 1/5
TrustpilotToooooo slow
Toooooo slow and service not good enough for amount of percentage we paying bad communication
Super · 14 September 2026
★★★★★ 1/5
TrustpilotVery disappointing experience
Very disappointing experience !
Виктория · 20 April 2026
Agent replied · 22 May 2026
Thank you for your comments and we are sorry that you feel there has been a lack of urgency whilst dealing with your maintenance concerns.
If the above concerns have still not been addressed, please do not hesitate to contact our Customer Support department on 01702 540802 or at customer.support@arunestates.co.uk so that we may look into the matter further for you. Thank you.
Kind regards
Cubitt & West
★★★★★ 3/5
TrustpilotFlat sale
They have a proactive sales team who do call round and message contacts but it's not always clear which you're going to deal with. You do pay additional for the photos as they outsource which seems a little cheeky.
Anon · 25 March 2026
★★★★★ 5/5
GoogleA big thank you for all your help you gave me, being a first time seller,
nothing was to much trouble in helping, great team at the Crowborough
branch, I would hesitate to use again or recommend to any body.
Thanks you Ken Hartfield.PositiveQuality, Professionalism
Ken · 24 October 2021
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleI couldn’t speak more highly of how John, Emma, Jordan and the team handled our purchase. We were kept updated regularly through the entire process and they made the whole thing as stress free as possible.
George · 24 October 2022
Agent replied · 23 October 2024
Hello George Beal, Thank you for your kind review - we will pass this on to the team! Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleMy husband and I are in the process of selling our house. We can't thank Marie, John and Jacky enough for all the fantastic help and support they are giving us during this difficult and stressful time. We appreciate all their helpful advice.
Heather · 24 October 2021
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
★★★★★ 5/5
TrustpilotComprehensive and proactive support for fast tenant replacement
Comprehensive and proactive support to ensure flat could be re-let rapidly and seamlessly after sudden tenant departure. Marketing, tenant selection/vetting, flat inventory, cleaning, safety and all legal aspects covered for new contract and referencing of new tenants all carried out in a few weeks. Would have taken me months!
ADRIAN · 5 December 2025
★★★★★ 5/5
GoogleSold our house within a week with these guys ! Very professional, kept us informed at all times, very easy stress free transaction. Would recommend these guys ! 5 star service !
Many thanks to John and his team
Rob & Sarah
Robbie · 24 October 2021
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
★★★★★ 5/5
GoogleMy mother had trouble selling her house with previous agents but Cubitt & West have managed to sell it. It hasn’t been an easy sell but the manager John Furber has been outstanding with his help. I would happily recommend them.
Katrina · 24 October 2021
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Cubitt & West
★★★★★ 5/5
GoogleWe recently used Cubitt and West to sell my mum's house after she moved into care. Despite the difficult market, John, Marie and Sophie worked tirelessly until they were able to secure a buyer for us. I can't thank them all enough for their efforts. Always very helpful and professional.
Mary · 24 October 2024
Agent replied · 23 October 2024
Hello Mary,
Thanks for leaving us such a lovely review, we really appreciate it. Our goal is to help our customers through what we know can be a stressful time. We're thrilled that our team were able to help you get everything sorted with your sale.
Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleVery pleased and impressed with John, Marie and the team there. They kept us informed throughout the sales process and would have no hesitation to use them again. Would happily recommend.PositiveResponsiveness, Quality, Professionalism
Joe · 24 October 2022
Agent replied · 23 October 2024
Hello Joe, Thank you for your kind review - we will pass this on to the team! Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotGreat service
I was kept well informed with great communication, this together with helpful and friendly service made the whole experience efficient and stress free. I would definitely recommend.
Mr · 14 May 2026
★★★★★ 5/5
GoogleAfter being recommended by a family member who had recently sold through this branch, we contacted them to do a valuation. At first we believed that the estimate was unrealistically high but John who we dealt with seemed very confident.
It didn't take long at all for viewings to start pouring in and we received multiple offers, including one at the asking price which we were very pleasantly surprised by.
Long story short, everyone at the Crowborough branch were all extremely helpful and easy to talk to throughout. They answer their phones and emails quickly, help with whatever you can think of and genuinely make you feel like they care about you as a vendor instead of just the commission like a lot of other agents.
Highly recommend to anyone considering selling their property.
Detsawm · 24 October 2022
Agent replied · 23 October 2024
Hello Detsawm, Thank you for taking the time to leave such a detailed review. Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotExtremely impressed with Cubbit and…
Extremely impressed with Cubbit and West! The agent that came to show us the house we were interested in was punctual, well informed and extremely professional, a pleasure to deal with.
MOLESEY · 7 April 2026
★★★★★ 5/5
TrustpilotExemplary service from Julie
From the beginning to the end of the process, the service that Julie provided to me was exemplary. I was kept abreast of all the information, and she was always available for a quick chat when things got a bit tricky. I would recommend this service always. Thanks for all your help!
Jordan · 29 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.