5/5
Very happy with the service!
Thomas Goodchild is very quick at responding to requests and issues. Always contactable and helpful.
Trusted Agent profile · Wealden
★★★★★
324 reviews across 2 platforms
2 London Road, Crowborough, TN6 2TT, Wealden, TN6 2TT
Cubitt & West's office in Wealden, at 2 London Road, is rated 4.8 out of 5 across 324 reviews on two platforms, including 166 Google reviews rated 4.9.
Every review we hold for the Wealden office, from every platform, shown as written. First names only.
5/5
Very happy with the service!
Thomas Goodchild is very quick at responding to requests and issues. Always contactable and helpful.
5/5
John and his team provided us with a top notch service from start to finish with the simultaneous sale and purchase of a new property in Crowborough. Felt like nothing was too much to ask and kept us in the loop at all times. Top job!PositiveResponsiveness, Quality, Professionalism
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
5/5
We didn't have much luck with selling our property with other Estate Agents, so turned to Cubitt and West. John and his team (Marie, Jackie and Sally) were brilliant. Always keeping me updated during the process from beginning to end. Cannot highly recommend them enough.PositiveResponsiveness, Quality, Professionalism, Value
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
5/5
I would like to highly recommend John and his team in the Crowborough office who recently efficiently and quickly sold my mother's house in Crowborough at the top end of the price range we agreed. John is an experienced and consumate professional who knows the Crowborough market well. He is easy to talk to, patient, friendly, empathetic and realistic. Thanks also to Jordan and Emma on John's team. An excellent selling experience.
5/5
John and his team were knowledgeable and efficient throughout the process, promptly responding to calls and emails. The marketing and subsequent feedback was highly professional. Highly recommended!
Hello Kevin, Thank you for your kind review - we will pass this on to the team! Best wishes, Cubitt & West
4/5
John and his team provided a great service throughout the house purchasing process. Any query no matter how small was dealt with in an efficient and timely manner making our move all that more easy. Marie deserves special mention and was a pleasure to work with.
Hello Thank you for taking the time to leave a review. Many thanks, Cubitt & West
1/5
Very disappointing experience
Very disappointing experience !
Thank you for your comments and we are sorry that you feel there has been a lack of urgency whilst dealing with your maintenance concerns. If the above concerns have still not been addressed, please do not hesitate to contact our Customer Support department on 01702 540802 or at customer.support@arunestates.co.uk so that we may look into the matter further for you. Thank you. Kind regards Cubitt & West
1/5
Toooooo slow
Toooooo slow and service not good enough for amount of percentage we paying bad communication
3/5
Flat sale
They have a proactive sales team who do call round and message contacts but it's not always clear which you're going to deal with. You do pay additional for the photos as they outsource which seems a little cheeky.
5/5
A big thank you for all your help you gave me, being a first time seller, nothing was to much trouble in helping, great team at the Crowborough branch, I would hesitate to use again or recommend to any body. Thanks you Ken Hartfield.PositiveQuality, Professionalism
Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West
5/5
I couldn’t speak more highly of how John, Emma, Jordan and the team handled our purchase. We were kept updated regularly through the entire process and they made the whole thing as stress free as possible.
Hello George Beal, Thank you for your kind review - we will pass this on to the team! Best wishes, Cubitt & West
5/5
My husband and I are in the process of selling our house. We can't thank Marie, John and Jacky enough for all the fantastic help and support they are giving us during this difficult and stressful time. We appreciate all their helpful advice.
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
5/5
Comprehensive and proactive support for fast tenant replacement
Comprehensive and proactive support to ensure flat could be re-let rapidly and seamlessly after sudden tenant departure. Marketing, tenant selection/vetting, flat inventory, cleaning, safety and all legal aspects covered for new contract and referencing of new tenants all carried out in a few weeks. Would have taken me months!
5/5
Sold our house within a week with these guys ! Very professional, kept us informed at all times, very easy stress free transaction. Would recommend these guys ! 5 star service ! Many thanks to John and his team Rob & Sarah
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
5/5
My mother had trouble selling her house with previous agents but Cubitt & West have managed to sell it. It hasn’t been an easy sell but the manager John Furber has been outstanding with his help. I would happily recommend them.
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
5/5
We recently used Cubitt and West to sell my mum's house after she moved into care. Despite the difficult market, John, Marie and Sophie worked tirelessly until they were able to secure a buyer for us. I can't thank them all enough for their efforts. Always very helpful and professional.
Hello Mary, Thanks for leaving us such a lovely review, we really appreciate it. Our goal is to help our customers through what we know can be a stressful time. We're thrilled that our team were able to help you get everything sorted with your sale. Best wishes, Cubitt & West
5/5
Very pleased and impressed with John, Marie and the team there. They kept us informed throughout the sales process and would have no hesitation to use them again. Would happily recommend.PositiveResponsiveness, Quality, Professionalism
Hello Joe, Thank you for your kind review - we will pass this on to the team! Best wishes, Cubitt & West
5/5
Great service
I was kept well informed with great communication, this together with helpful and friendly service made the whole experience efficient and stress free. I would definitely recommend.
5/5
After being recommended by a family member who had recently sold through this branch, we contacted them to do a valuation. At first we believed that the estimate was unrealistically high but John who we dealt with seemed very confident. It didn't take long at all for viewings to start pouring in and we received multiple offers, including one at the asking price which we were very pleasantly surprised by. Long story short, everyone at the Crowborough branch were all extremely helpful and easy to talk to throughout. They answer their phones and emails quickly, help with whatever you can think of and genuinely make you feel like they care about you as a vendor instead of just the commission like a lot of other agents. Highly recommend to anyone considering selling their property.
Hello Detsawm, Thank you for taking the time to leave such a detailed review. Best wishes, Cubitt & West
5/5
Extremely impressed with Cubbit and…
Extremely impressed with Cubbit and West! The agent that came to show us the house we were interested in was punctual, well informed and extremely professional, a pleasure to deal with.
5/5
Exemplary service from Julie
From the beginning to the end of the process, the service that Julie provided to me was exemplary. I was kept abreast of all the information, and she was always available for a quick chat when things got a bit tricky. I would recommend this service always. Thanks for all your help!
5/5
I’ve not had much experience with estate agents therefore it’s difficult to choose one from the vast amount out there. Ciaran Street from Cubit & West has been exceptionally helpful and patient with me, making decisions on letting our property, who to target and how, market value and much more. Very professional and a pleasure to work with, always polite without being pushy. Thank you.
Hi Suzanne, Thank you for leaving a review! It's great to hear how positive your experience with our agent, Ciaran, has been and how exceptionally helpful and patient he's been throughout. Best wishes, Cubitt & West.
5/5
I can highly recommend John Furber. Went above and beyond to get our property under offer, which he succeeded to do quickly. Always touching base to update us on all steps in a professional mannerism and friendly attitude.
Hello Thank you for taking the time to leave a review. Many Thanks, Cubitt & West.
5/5
Our experience of Cubitt & West in Crowborough during the sale process of our home was excellent. They were quick to respond to queries, answering phone calls and emails, and giving advice and guidance throughout the process. In particular the Office Manager John Furber, Jordan, Jackie and Emma who looked after our account. I would recommend this office to anyone considering selling and buying a property.
Hi Cheryl, Thank you for leaving a review! It's fantastic to hear of the excellent experience you've had with our Crowborough team and John, Jordan, Jackie and Emma in particular. We'll pass your kind words along. Best wishes, Cubitt & West.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cubitt & West's Wealden office has 324 reviews across two platforms: 166 on Google, 158 on Trustpilot (across the whole business).
Cubitt & West Crowborough is rated 4.8 out of 5 across all 324 reviews, and 4.9 out of 5 on Google from 166 reviews.
Cubitt & West Crowborough, 2 London Road, Crowborough, TN6 2TT, Wealden, TN6 2TT.