Every review we hold for the Wealden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a great experience buying a house with Cubitt & West in Crowborough. The whole team were amazing, really helpful throughout and especially when it got a bit hairy with the seller at one point. Big shout out to the whole team for making the process as smooth as possible, and in particular John, Marie, Jacky, Caroline and Jordan. Thanks guys
Andrew · 24 October 2023
Agent replied · 23 October 2024
Hi Andrew,
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how amazing the team were when difficulties arose. We're delighted they were able to make the process as smooth as possible for you.
Best wishes,
Cubitt & West.
★★★★★ 5/5
GoogleI really can’t recommend these guys enough. I put my house on with them after another estate agent told me my house was ‘unsellable’ due to Japanese knotweed that had appeared under the fence from a neighbouring property.
John saw this a personal challenge and became a knotweed expert overnight. He assured me that he would sell the house. It took a year in the end, although we had loads of viewings and 6 or 7 offers we were very unlucky with our buyers (all sorts of reasons why the sale didn’t go through).
As it was quite a drawn out process I had more than the normal amount of dealings with the team and I have to say that they all made the process bearable. They were not only super friendly, efficient and communicative but also had a sense of humour!
Hands down the best estate agent experience I’ve had. Will defo use again… should we ever lose our minds and try and move again! Thanks so much John, Marie, Charlotte and Jordan.
Brigid · 24 October 2021
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Cubitt & West
★★★★★ 5/5
GoogleOur first encounter of dealing with C & W was arranging a viewing of a property. We dealt with Jordon in arranging & then viewing a property. He is an excellent ambassador for your company. His telephone manner is relax yet knowledgeable, his appearance - impeccable however his professionalism in dealing with us was outstanding. We never felt rushed while viewing, able to answer all our questions we posed & was not dismissive once we said the property was not for us - like some other agents we have dealt with. He then whenever a property came on the market the fitted our criteria text to advise us, always leaving a number. In my opinion Jordon is a real asset to your company, friendly but not over familiar, relaxed in his approach but professional at all times, knowledgeable about his produced & does what he says he will do e g advising his customers when new property came on the market. So many other agents could learn a lot from this young man. It was a pleasure to have encountered not only your company but a very professional, capable young man.PositiveResponsiveness, Quality, Professionalism
Sue · 24 October 2021
Agent replied · 23 October 2024
Hello Thank you for taking the time to leave a review. Many thanks,
Cubitt & West
★★★★★ 5/5
GoogleI’ve been meaning to post this review for a while now, but our experience with Cubitt & West was everything you could’ve hoped for when moving house.
Despite the process being inevitably stressful, the team were extremely supportive, considerate, patient & generally on-the-ball with everything (and always at hand if you needed them).
John & Charlotte particularly (but this goes for the whole team who dealt with our case): thank you so much for being so kind and lovely. You made it as easy as possible for us, so thank you!
Steph · 24 October 2021
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Cubitt & West
★★★★★ 5/5
GoogleThank you to John Furber and the whole Crowborough team who have been a pleasure to deal with. John went out of his way from the outset to be of assistance and the whole team were professional and thorough, throughout. They could not have been more helpful and always kept us fully in the loop.This was also true of Garry Wheeler (the sales progessor) who was most diligent and made sure things were constantly chased up, to achieve a quick sale. The whole selling process took around 14 weeks which is most commendable in today's climate. Thank you, all, for making the process as stress free as possible. A 5 star rating is well deserved.
Nicola · 24 October 2021
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Cubitt & West
★★★★★ 5/5
TrustpilotThe selling process wasn't an easy one…
The selling process wasn't an easy one but the teams efforts with their communication to all parties ensured that this completed on time, I don't believe many estate agents agents would be able or willing to do the same. Thank you Heidi, Emma, & Garry
C · 2 October 2025
★★★★★ 5/5
TrustpilotHave to give a big shout out to Marc
Have to give a big shout out to Marc. He handled our tenancy excellently from start to finish and was always there with a quick response should any issue pop up.
Caleb · 5 February 2026
★★★★★ 5/5
TrustpilotGreat experience as a tenant of Cubitt and West
I would like to thank Marc Stills for his consistent dedication and outstanding support to us over the last few years. His professionalism and reliability have made a real difference, and we deeply appreciate his excellent service.
Anastasia · 3 December 2025
★★★★★ 5/5
TrustpilotCubbit & west redhill branch..
Cubbit & west redhill branch... as this was going to be my first time selling a property i didn't know what to expect but picking up the phone and making that call to the team at Cubbit and west was a very good decision, I spoke to jayde who explained the process and from then onwards it was plain sailing right upto the day the contracts were exchanged. I would definitely recommend them..
C · 14 March 2026
★★★★★ 5/5
GoogleI had a very smooth and easy process with Cubitt and west crowborough. Marie Clarabut & Veronica were very competent and friendly. They always were quick to respond to queries. As a first time buyer I was more than impressed. Thank you all for your help !
Drew · 26 May 2024
Agent replied · 23 October 2024
Hi Drew,
We're delighted to hear that Marie and Veronica were able to provide you with a friendly service, and find the right home for you.
All the best
Cubitt & West, Crowborough
★★★★★ 5/5
GoogleWe purchased our forever home in Crowborough at the end of 2020 through Cubitt and west Estate agents. The team at Cubitt and West really did a fantastic job in keeping us informed at all stages of the buying process and what is always a stressful experience but even more so during a pandemic was eased. Our heartfelt thanks to Marie and our sales progressor Trish for all their work in securing our dream home.PositiveResponsiveness, Professionalism
Carl · 24 October 2021
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
★★★★★ 5/5
TrustpilotOur experience with Cubitt & West as…
Our experience with Cubitt & West as tenants over the past five years was very positive overall.
Catia · 16 August 2026
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience with us at Cubitt & West over the past five years. It means a great deal to us that you felt supported, especially during challenging times. We truly appreciate your kind words about the care and attention you received, and we are glad that any issues were ultimately resolved to your satisfaction. Thank you for acknowledging our team's efforts in making your tenancy a positive one.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2
★★★★★ 5/5
TrustpilotExceptional Service.........
My experience with Cubitt and West, specifically Katie Sheridan and Abbie Tallack was exceptional taking a significant amount of stress moving to a new area! I thought selling was stressful and didn't expect the rental market to be such a challenge.
Sam · 18 September 2025
★★★★★ 5/5
GoogleThoroughly recommend the Crowborough branch of Cubitt and West. Our personal experience of their Agency has been nothing less than 5 star, from the first call to the branch to the valuation process all the way through to the sale. John and his colleagues have been friendly, professional, accommodating and transparent. A real pleasure to do business with, and a total contrast and polar opposite of another multiple chain agency in the town.PositiveResponsiveness, Professionalism
Alex · 24 October 2021
Agent replied · 23 October 2024
Hello, thank you for taking the time to leave a review. Many Thanks,
Cubitt & West.
★★★★★ 5/5
GoogleA brilliant branch team, very friendly and helpful who worked very hard for us. Marie is an excellent sales negotiator and I don't believe we would have had such success without her efforts. John gave lots of good advice and was always keen to accommodate anything we asked for quickly and with no fuss.
We found them to be more professional and personable to deal with than the many other estate agents in Crowborough.
Alastair · 24 October 2021
Agent replied · 23 October 2024
Hello, thank you for taking the time to leave a review. Many Thanks,
Cubitt & West.
★★★★★ 5/5
GoogleCouldn't ask for a better experience , John was fantastic in his approach as were Marie, Emma & Gary. But special thanks goes to Veronica who always went above and beyond.
Phil · 23 December 2024
Agent replied · 8 December 2024
Hi Phil,
Thank you for your kind review - we will pass this on to the team! We're delighted to hear that John, Marie, Emma, and Gary made your experience so positive. We're here for you every step of the way.
Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleEveryone at Cubit & West Crowborough have been fantastic, I used them to sell & also buy a property, & can't fault them in anyway. I would especially like to thank John & Marie for all there help & knowledge.
Ali · 25 July 2024
Agent replied · 23 October 2024
Hi Ali,
Thank you for your kind review - we will pass this on to the team! It's great to hear you've had such a positive experience with us, we look forward to helping you again in the future should you need us.
Thanks again, Cubitt & West Crowborough Estate Agents
★★★★★ 5/5
GoogleJohn Furber and his team of Marie, Jordan and Jackie provided exemplary service through our sale, from initial sales interview with John, through to the management of viewings and the final closing processes. We are particularly grateful for John's intervention late in the process which helped us avoid not making our completion deadline.
Simon · 24 October 2023
Agent replied · 23 October 2024
Hi Simon,
Thank you for leaving a review! It's fantastic to hear how positive your experience with our team in Crowborough has been.
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotEffencent
After the completion, it let me know the key is ready 👍
Oilcock · 27 August 2026
Agent replied · 22 September 2026
We're so glad to hear that everything was ready for you! We appreciate your positive feedback of our services at Cubitt & West.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 3/5
TrustpilotIm not happy about the oven handle it…
Find it a bit unfair that the oven handle was cracked when we moved in to the flat and now is broken of and got to replace this
Gary · 6 May 2026
Agent replied · 22 May 2026
Thank you for your feedback, which is appreciated.
If you have not done so already, we would encourage you to report this issue via the Tenant Hub so that it can be relayed to your Landlord. We can then take their instructions in respect of any repairs that they wish to agree to and arrange these with you. Please appreciate however that any repairs actioned will need to be with your Landlord's permission. Whilst we can facilitate arranging any works agreed, we are unable to authorise these without your Landlord's prior consent.
Thank you again for your comments and we hope that the above is of assistance.
Kind regards
Cubitt & West
★★★★★ 5/5
TrustpilotProactive Professionalism.
My thanks, especially to Laura for her proactive professionalism, as well as Derek, Rosie & the whole team at Cubit and West, Arundel, (West Sussex), for their patience during stressful times, clarity of communication and proactive service in securing a perfect buyer for my property where others had failed. After nearly two years, (with other agencies), it was Laura who sealed the deal at the asking price, no chain, no fuss, everybody happy - especially me! Thank you, Laura.
JCh · 28 November 2025
★★★★★ 5/5
GoogleOur experience with Cubitt & West was everything you could’ve hoped for when moving house.
Although the process being inevitably stressful, the team were extremely considerate, supportive and generally keeping us up to date with everything.
John, Marie & Patrica were always keeping us in the loop with what was happening. You made it as easy as possible for us, and I'm so glad to be in our new lovely home
Christopher · 24 October 2021
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Cubitt & West
★★★★★ 5/5
TrustpilotPro-active and accommodating
Alia was very pro-active in her response to our request and went out of her way to accommodate two viewings at short notice. We felt she really wanted to help us. She was cheerful and helpful.
Steve · 1 October 2025
★★★★★ 5/5
TrustpilotHannah Brasier is brilliant
Hannah Brasier is brilliant. Always helpful and efficient and keeps a calm head in a crisis.
John · 9 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.