Every review we hold for the Wealden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI don’t even know where to begin
I don’t even know where to begin. Our huge thanks go to Julie Bramble for her patience, understanding and just relentlessness even when we felt like giving up. She was just the light at the end of the tunnel and I will forever be grateful for her help and kindness throughout this process. If you’re a buyer/seller and Julie is the person in charge of your file, let me tell you something: YOU WILL BE FINE! Thanks so much!!!
LW · 21 July 2025
★★★★★ 5/5
GoogleI am so thankful to John and the team for finally securing my home managing a very difficult sale. John and Charlotte were so helpful and without their experience and help it would not have been at all possible. Fantastic service, and they are always there to answer questions and much need advice I cant recommend them enough and I would only use them in the future - I've told all my friends and family too. In this stressful time when moving house it was SO lovely to have John and his positive solutions and Charlotte and Veronica to reassure and assist.. 10/10
Amanda · 26 February 2024
Agent replied · 23 October 2024
Hi Amanda,
Thank you for leaving a review! We're delighted to hear how positive your experience with our agents has been and how helpful they've been throughout by answering all your questions and offering advice where needed. Thank you for recommending us and we look forward to working with you again in the future should you need us!
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotKirsty Hunt is a credit to the company
Having been a Tennant of a Cubitt & West property for many years I can say with confidence that they are a great letting agent but this has never been more apparent then today with the very lovely Kirsty Hunt. Kirsty has helped me with a very delicate matter and gone above and beyond to solve issues and help me. She was not only friendly and professional but caring and genuine. She is an absolute asset to the company and I can’t praise her highly enough. She is great. Thank you Kirsty :)
Natasha · 21 May 2025
★★★★★ 5/5
TrustpilotFabulous Service
Becca always goes above and beyond to help sort out my queries. I am happy to recommend. After a challenging situation she took on the housing association to try and resolve the issue without me having to ask. Fabulous service.
Kirsty · 4 September 2026
Agent replied · 22 September 2026
We are so pleased to hear about the exceptional service you received. It's wonderful to know that our team at Cubitt & West Horsham went above and beyond to resolve your challenging situation. Thank you for your recommendation Kirsty!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
GoogleI have had an excellent experience with Cubitt & West Crowborough office in the sale of our property. It has been a long journey but despite huge market changes, the loss of my father making it a probate sale, the team have been wonderful. I especially thank John, Marie, Emma, Jordan and Charlotte, who always answered calls or replied quickly, were very sympathetic to my situation and helped me to navigate these complex situations. I would certainly recommend anyone to use them.
Derek · 28 November 2023
Agent replied · 23 October 2024
Hi Derek,
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how wonderful they've been in supporting you throughout this long and complex sale.
Best wishes,
Cubitt & West.
★★★★★ 5/5
GoogleRecently viewed a property through Cubitt & West and had a great experience. Marie and Sophie were both really helpful, friendly, and professional throughout the process. Made everything smooth and easy and highly recommend!
Owen · 3 October 2025
Agent replied · 17 October 2025
Good afternoon,
Thank you for taking the time to share your experience.
We are delighted Marie and Sophie made your property viewing smooth and easy!
Warm wishes
Cubitt & West
★★★★★ 5/5
GoogleWe had listed our property with another estate agents for 5 months receiving 1 viewing over that whole time. The other estate agents told us we need to drop the price which was simply not the case. I then spoke with John who we decided to move with to sell our property. Before we had even gone live on Rightmove he had actively called round and booked in 2/3 viewings for that weekend. We was then under offer and agreed for a price we was very happy with by that Monday. When I am looking to sell again my first call will be to John. Fantastic service and great communication throughout from John and the whole crowborough Branch. Highly recommend. Thanks again John and team.
Matt · 24 October 2023
Agent replied · 23 October 2024
Hi Matt,
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and particularly how fantastic the service from John has been in selling your property.
Best wishes,
Cubitt & West.
★★★★★ 5/5
GoogleJohn and all his team were absolutely amazing and highly professional - giving us the best advice especially when we experienced difficulties in achieving our sale. I can honestly say that they were so supportive, and really kind to us and were constantly on hand to offer advice and to listen to us. We felt that without them we would not have achieved our sale and move and we could not praise them enough. If there were 10 stars for the best service they would get it and more. Not only John as the manager, but Jordan was incredible to us and Marie and the other staff were all so thoughtful and considerate and by far the most professional team we could have hoped for. Thank you guys. You really are the best!
Karyn · 24 October 2023
Agent replied · 23 October 2024
Hi Karyn,
Thank you so much for your excellent review. We're delighted to hear that our team at Cubitt & West Crowborough were able to provide you with such helpful advice and that you managed to achieve your sale. We wish you all the best and thank you again for the 10 stars!
Kind regards,
Cubitt & West.
★★★★★ 5/5
GoogleCan't thank John Charlotte and Emma enough for their help during my buying process. Although they wasn't my estate agent they was my sellers they treated me with so much kindness and patience.
Always able to speak to them nothing was to much to ask even when my buyer looked like they was going to pull out last minute they was trying their hardest to get this resolved. And even on the day of exchange, they went above and beyond. They are a great team who genuinely care and have great estate agents and recommend them to anyone looking to buy or sell a property.
Thanks again
Daniel & Tricia
Georgia · 24 October 2023
Agent replied · 23 October 2024
Hi Georgia,
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how kind and patient you've found them to be throughout.
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotGood Service
To date Cubitt and West Peacehaven have given me good service all around and have berth working as a solid team from my first contact with the agency in setting up my property to be sold.
I · 17 September 2026
Agent replied · 22 September 2026
We're so happy to hear our team at Cubitt & West Peacehaven provided excellent service from your first contact. We appreciate your kind words!
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotGreat Service
Emily Rae has been so helpful and knowledgeable. We had concerns and questions around our new tenants contract, but Emily spent time taking us through our issues, she installed a lot of confidence in C&W handling our property. She was very professional.
David · 16 April 2026
★★★★★ 5/5
TrustpilotSeemlish from start to soon to be…
Seemlish from start to soon to be finish. The team are very responsive and have provided amazing recommendations in terms of mortgage advisors and solicitors. Thank you Kevin and the team at the Pulborough branch for all your help.
B · 6 May 2026
★★★★★ 4/5
TrustpilotWe had a good experience with Cubitt and West
We had a good experience with Cubitt and West. Julie Bramble was lovely during this lengthy process. She always answered questions, got back to me at a timely manner and was very patient. No complaints when it comes to her. Thank you Julie!
Edo · 6 April 2026
★★★★★ 5/5
GoogleCubitt and West were brilliant during my search for a property. I had very limited time in which to buy but these guys went over and above to help me (even though we couldn't get past the post on a sale), this was mainly down to me. Just want to say a big thankyou to Marie and Sophie I believe it was who helped me a great deal. Talked me through all the processes and did everything they could to put me in my next home but it wasn't to be this time. Thank you ladies.
NICK · 3 October 2025
Agent replied · 17 October 2025
Good afternoon,
Thank you so much for your kind words.
We’re really pleased to hear that Marie and Sophie provided such dedicated support during your property search, especially given the tight timeframe.
It’s a shame the sale didn’t go through this time, but we truly appreciate your recognition of the team’s efforts and commitment.
We’ll be sure to pass on your thanks to both Marie and Sophie, they’ll be delighted to know they made a positive impact.
Wishing you all the very best with your next steps, and we hope to assist you again in the future.
Warm wishes
Cubitt & West
Crowborough
★★★★★ 5/5
TrustpilotAmazing Letting Agents
I had a fantastic experience with Emily as my letting agent. Her customer service was absolutely amazing from start to finish. She was friendly, professional, helpful, and made the whole process so easy and most importantly stress-free!
Luna · 4 September 2026
Agent replied · 22 September 2026
We are so pleased to hear about your fantastic experience and that we could make your move stress-free. It's wonderful to know our support helped you find your new home so quickly. We truly appreciate your kind words and recommendation of Cubitt & West!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotExceptional estate agent - Julia Francis
What can we say, wow. Julia Francis is an exceptional estate agent. She has been kind, personable, and incredibly helpful throughout our sale, and has even gone above and beyond to support us with our purchase as well.
John · 4 May 2026
★★★★★ 5/5
TrustpilotI had an absolutely great experience
I had an absolutely great experience. They conducted the sale of my property very professionally, kept me very informed, kept me up to date with every relevant change, and handled any nuances that appeared with absolute class.
Gurden · 27 August 2026
Agent replied · 22 September 2026
We are absolutely delighted to hear about your excellent experience with the sale of your property with us at Cubitt & West. It's wonderful to know that our team's professionalism and communication made such a positive impact.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 3/5
Trustpilot5 stars to Julia Francis
If I was rating Julia Francis solely, I would award 5 stars. She has been a machine in pulling together a sale that she had not been involved with, that was dragging for months and in danger of falling through.
Reviewing · 7 August 2026
Agent replied · 22 September 2026
We are grateful for your wonderful feedback regarding one of our team members at Cubitt & West Sutton. It is fantastic to hear how instrumental she was in successfully navigating a complex sale. We pride ourselves on the dedication and professionalism of our staff, and your comments affirm our commitment to providing exceptional service. We appreciate you sharing your positive experience with us.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2
★★★★★ 5/5
TrustpilotStrongly recommend to use this company for real estate business
The Sales agent Julia is extremely helpful and answering all my questions in a very professional way. The whole team in Cubitt & West is very friendly and helpful when Julia is not in the office.
Patrick · 1 May 2026
★★★★★ 5/5
TrustpilotThe whole team led by John O Neil in…
The whole team led by John O Neil in Woodingdean delivered a fantastic service. Kind, thoughtful and professional. Well done and I now have a beautiful flat in the Brighton Marina !
Chris · 5 September 2026
Agent replied · 22 September 2026
We're so happy to hear our team at Cubitt & West Woodingdean provided you with such a fantastic and professional service. We appreciate your kind words and are delighted you found a beautiful flat!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
GoogleAbsolutely brilliant service - the house sold before it even officially went to market. Everyone at the Crowborough Office was really helpful and always available by phone if we had any queries. The Sales Progressor, Veronica, was amazing, keeping us informed at all times and going over and above in order to expedite the sale. We would definitely recommend Cubitt and West.
Amanda · 25 June 2024
Agent replied · 23 October 2024
Hi Amanda,
Thank you for taking the time to leave such a detailed review. We're honoured to hear that you would recommend our services to others.
Best wishes, Cubitt & West Crowborough Estate Agents
★★★★★ 5/5
TrustpilotBoth Katie Sheridan & Abbie Tallack at…
Both Katie Sheridan & Abbie Tallack at Cubitt & West were very efficient, very prompt and replied to our queries straight away. The whole journey has been effortless as Katie & Abbie did such a great job. They have been very easy to talk to and I would recommend Cubit & West because of this...
Emma · 4 November 2025
★★★★★ 5/5
TrustpilotSale of a one bed flat
It was a bit of a tricky sale with a couple of fall throughs, but the Cubitt and West team, in particular Julie Bramble were brilliant - clear communication, kind and supportive. Thankyou Julie!
Tracy · 28 April 2026
★★★★★ 5/5
GoogleWe didn't sell or purchase through Cubitt & West but we had a great experience with their pro-active approach in our search for our next house. Marie and Charlotte both came to us on numerous occassions with properties and options. It's clear they are doing the very best for their Vendors and actively reaching out to us with options and considerations.
Thanks Marie and Charlotte - appreciate your help and advice.
Alex · 28 November 2023
Agent replied · 23 October 2024
Hi Alex,
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how pro-active their approach was.
Best wishes,
Cubitt & West.
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