Trusted Agent profile · Waterbeach
★★★★★
1,683 reviews across 1 platform
1, Kendale Road, Waterbeach, CB25 9QS
Part of Cala Homes North Counties, see every office.
Cala Homes North Counties's office in Waterbeach, at 1, is rated 4.5 out of 5 across 1,683 reviews on 1 platform.
Every review we hold for the Waterbeach office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent remedial painting
Andy the remedial painter came around to make good a water stain on the ceiling after a minor flat roof leak. He was impeccably good mannered, fastidiously tidy and did an excellent job. Excellent customer service from Cala Homes.
Hi Andrew,Thank you for leaving your review. It is lovely to hear about your experience with Andy.Kind regards,Cala
5/5
TrustpilotFabulous builder for first time buyers
We love our cala home and as first time buyers venturing into the housing market the support we received was unmatched
Hi Megan,Thank you for leaving your review. It is great to hear about your experience with buying your first home.Best wishes in your new home!Cala
5/5
TrustpilotAfter explaining everything to us
After explaining everything to us, Eric did an amazing job repairing the bits and pieces we had at home.
Hi Renata,Thank you for leaving your review. It is great to hear about your experience with Eric.Best wishes,Cala
5/5
TrustpilotTop class service!
It’s been absolutely fantastic ever since I visited the Cala development at Prince’s Quay in Glasgow. Vicky has kept me informed every step of the way and has been friendly, helpful and very professional. It’s all been made so easy and straightforward and I’m delighted!
Dear Alison,Thank you for leaving your review. It is lovely to hear about your experience with our Prince's Quay team. We will be sure to pass this feedback on. Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotExcellent aftercare work performed by…
Excellent aftercare work performed by Eric Muzaci today. He arrived on time, took great care of the property, and left the space clean after completing the job. Thank you.
Hello,Thank you for leaving your review. It is great to hear about your experience with Eric.Best wishes,Cala
5/5
TrustpilotRebecca Orr and Andy fixed a problem…
Rebecca Orr and Andy fixed a problem with our door very efficiently. Rebecca and Martyn have been extremely helpful with addressing snags and issues.
Hi Jodie,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes,Cala
5/5
TrustpilotCala homes - Gilchrist Gardens
Extremely impressed with Cala homes and all they have to offer. Homes were very spacious and bright. Staff are professional and experienced in all fields. Any queries are fully explained and they go above and beyond to ensure that you are fully aware of what you are purchasing to ensure there are no unwanted surprises . Highly recommend Cala Homes
Dear Caroline,Thank you for taking the time to review CALA Homes, it is lovely to hear from happy customers. Best wishes in your new home!Many thanks,CALA Homes
1/5
TrustpilotWorst house buying experience ever
Worst house buying experience ever, worse than buying a new car. Feel totally played and used by their sales team. Not a nice position to put a client and their family. Of course, the bosses are "on holiday" and can avoid the hard reality of how they treat people.
Hello, We are incredibly disappointed to read your review. Please can you email cala.group@cala.co.uk with development details and we will look into this right away.Kind regards, Cala
5/5
TrustpilotAndrew Galloway
Andrew Galloway came to look at our internal doors. He was polite, professional and did a great job fixing all our issues!
Hello,Thank you for leaving your review. It is great to hear about your experience with Andrew.Best wishes,Cala
5/5
TrustpilotReally helpful and lovely staff
Really helpful and lovely staff, explained the whole process with great detail, giving us reassurance we are in safe hands!
Hi Mr and Mrs Wilson,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes in your new home!Cala
5/5
TrustpilotAndrew Galloway
Could not fault the work ethic and standard of service from Andrew the joiner today. He was thorough and very helpful making sure the workmen following on from him all know what they're doing. Great job!
Hi Alison,Thank you for leaving your review. It is lovely to hear about your experience with Andrew.Kind regards,Cala
5/5
TrustpilotElectrical Repair
Electrician attended from Dovend Electrical on behalf of Cala and carried out a quick and great job to fix a faulty hall socket. Thank You Cala!
Hi Ed,Thank you for leaving your review. It is great to hear about your experience with us.Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotJenni, Kerri, Ali……….
Very impressed with Jenni who was on the sales team. Very efficient and able to provide all the info I needed to help me make my decision. Both Kerri and Ali talked us through the building of the flats and provided reassurance re cladding, noise and insulation of my future home.
Hi Jean,Thank you for leaving your review, it is lovely to hear from happy customers. Your feedback will be passed onto our Waterfront Plaza team. Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotMarius came out today
Marius came out today to adjust our front door came early which was good for me as I work nights thanks very nice guy
Hi Rich,Thank you for leaving your review. It is great to hear about your experience with Marius.Best wishes,Cala
5/5
TrustpilotSnag
Marius did some remedy work to a defective wall that I had flagged to Cala and the result was great. Very happy with the outcome.
Hi Riccardo,Thank you for leaving your review. It is great to hear about your experience with Marius.Best wishes,Cala
5/5
TrustpilotEric Muzaci has helped with multiple…
Eric Muzaci has helped with multiple things at the property and always does a fantastic job.
Hi Stephen,Thank you for leaving your review. It is great to hear about your experience with Eric.Best wishes,Cala
5/5
TrustpilotMeg and Gillian at the Stepps show…
Meg and Gillian at the Stepps show homes were excellent and so friendly. They gave us so much helpful information and showed us all the appropriate properties.
Hello,Thank you for leaving your review. It is great to hear about your experience with Meg and Gillian.Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotExcellent response from Cala West…
Excellent response from Cala West Customer Care and efficient and quick visit by Connor to fix a security door lock.Thank you!
Hello,Thank you for leaving your review. It is great to hear about your experience with our West of Scotland team.Best wishes,Cala
5/5
TrustpilotGreat!
The houses are lovely, the customer service is a 10/10 - made our whole experience with purchasing a Cala Home very positive!
Hi Rebecca,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes in your new home!Cala
5/5
TrustpilotVery helpful and informative throughout.
Very helpful and informative throughout the process. Very thankful for the help and support from the team at the local development site.
Hi Fraser,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes,Cala
5/5
Trustpilot5 Start Customer Service
Dealing with Jenny from day 1 was not an issue. Nothing ever a problem and customer service is 2nd to none.
Hi Gary,Thank you for leaving your review. It is great to hear about your experience with Jenny.Best wishes,Cala
5/5
TrustpilotInchcolm Green, Aberdour
Just moved in to our new home and couldn’t be more pleased with it and the support we have received from the Cala team throughout the process - from first choosing our plot through to moving in. A great team all round.
Dear Elizabeth,Thank you for leaving your review. It is lovely to hear about your experience with our Aberdour team.Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotAfter Sales Service
After Sales Service & Customer Care teams were incredible in resolving the issue and in the agreed timeframe.
Hi Brian,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes in your new home!Cala
5/5
TrustpilotConnor Campbell did a great job with…
Connor Campbell did a great job with our front door - fitting it to size again. Issue sorted in 20 mins. Great customer service.
Hi Jonny,Thank you for leaving your review. It is great to hear about your experience with Connor.Best wishes,Cala
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