Trusted Agent profile · Waterbeach
★★★★★
1,683 reviews across 1 platform
1, Kendale Road, Waterbeach, CB25 9QS
Part of Cala Homes North Counties, see every office.
Cala Homes North Counties's office in Waterbeach, at 1, is rated 4.5 out of 5 across 1,683 reviews on 1 platform.
Every review we hold for the Waterbeach office, from every platform, shown as written. First names only.
5/5
TrustpilotChloe Was Brilliant
Chloe, the sales representative was brilliant. She was very helpful as well as very professional. Also answered all my questions.
Hi,Thank you for leaving your review. It is great to hear about your experience with Chloe.Best wishes in your new home!Cala
5/5
TrustpilotFantastic staff
Fantastic staff, nothing too much trouble.Including site employees friendly and courteous.Everyone a credit to Cala Homes.Very tidy and well presented development.
Hi Mario,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes in your new home,Cala
5/5
TrustpilotAndy and Connor installed new doors for…
Andy and Connor installed new doors for us. They were very polite, helpful and cleaned up after themselves. Would highly recommend them.
Hi Pauline,Thank you for leaving your review. It is great to hear about your experience with Andy and Connor.Best wishes,Cala
5/5
TrustpilotCeiling repair Scott
Scott Moxley attended to do a large plaster and paint job. Polite, hard working and great job done. Thank you
Hi Carolyn,Thank you for leaving your review. It is great to hear about your experience with Scott.Best wishes,Cala
5/5
TrustpilotKyle from the Customer service…
Kyle from the Customer service maintenance team was excellent he carried out a fantastic repair on replacing 2 of our bathroom tiles he was very polite and professional
Hi Gareth,Thank you for leaving your review. It is great to hear about your experience with Kyle.Best wishes,Cala
5/5
TrustpilotCala Homes - Beckenham
We had a really great experience with Cala at Beckenham - a special mention should be made for Chloe who has been consistently excellent with her communication and assistance. We would definitely recommend Cala based on our buying experience
Hello,Thank you for leaving your review. It is lovely to hear about your experience with Chloe.Best wishes in your new home in Beckenham!Kind regards,Cala
5/5
TrustpilotScott Moxey did a very good job
Scott Moxey did a very good job. Thorough and tidy and was very pleasant and helpful.
Hi Joanne,Thank you for leaving your review. It is great to hear about your experience with Scott.Best wishes in your home!Cala
5/5
TrustpilotVery helpful staff in sales
Very helpful staff in sales , they have kept us updated in our build. Each step being explained in detail .
Hi Deb,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes in your new home when the time comes!Cala
5/5
TrustpilotI haven’t bought the house yet…I’m in…
I haven’t bought the house yet…I’m in process of doing it But so far so good…really helpful staff and very professional in special the lady from the reception Georgina from lancing ,really good and really down to earth ,friendly and hopefully I will be part of the Cala homes soon
Dear Grigore,Thank you for leaving your review, it is lovely to hear from happy customers. Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotAndrew Galloway
Andrew arrived on time to complete some repairs in my house & was very friendly. He resolved the issues promptly & left the place tidier than he found it! Excellent service, thanks again Andrew
Hi Rachel,Thank you for leaving your review. It is lovely to hear about your experience with Andrew.Best wishes in your new home!Kind regards,Cala
2/5
TrustpilotRefer a friend but don't recieve the incentive
Used refer a friend ticket and was not honoured. When tried to contact they were rude and abrupt and told me they were unable to advise why they would not honour as it would breach GDPR with the other person. what a Joke.
Dear Paula, We are sorry to hear your refer a friend was not registered on this occasion and the disappointment this has caused. Please do continue to refer your friends in future and remind them to present the voucher to the sales team when they reserve their new home.Many thanks, Cala
5/5
TrustpilotPhenomenal customer service
Phenomenal customer service when making a huge decision to buy a new house. The Jordanhill Team could not have been more supportive and understanding. Sylvia in particular was responsive and proactive in her dealings with us. The team have made the purchasing process a very positive experience.
Hi Ferguson,Thank you for leaving your review. It is lovely to hear about your experience with our Jordanhill team. Your feedback will certainly be passed on.Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotGeorge Fisher did a great job…
George Fisher did a great job retouching some paint work for us. Very friendly, professional and skilled
Hi Imogen,Thank you for leaving your review. It is great to hear about your experience with George.Best wishes,Cala
5/5
TrustpilotExcellent
So far my experience with Cala has been excellent. The members of staff, sales advisors at the Prince's Quay site, I have encountered in person and on the phone all been friendly and efficient. I have felt supported throughout these early processes of buying a flat from Cala.
Hi Norma,Thank you for leaving your review, it is lovely to hear about your experience with our Prince's Quay team. Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotGood communication and customer…
Good communication and customer service.Nothing is too much trouble. Lovely team !
Hi Cheryl,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes in your home!Cala
5/5
TrustpilotExcellent service as always
Excellent service as always today from Nick Sullivan at Cala dealing with final snagging issues.
Hi Jacqui,Thank you for leaving your review. It is great to hear about your experience with Nick.Best wishes in your home!Cala
5/5
Trustpilota big thanks to Vicky Sowden
Overall experience has been really good.customer service has been particularly excellent with Vicky Sowden sorting every single issue promptly and following it up with clear and constant communication.
Hi Az,Thank you for leaving your review. It is great to hear about your experience with Vicky.Best wishes in your home!Kind regards,Cala
5/5
TrustpilotVery helpful
Emma McBride has been very helpful. She has answered all our queries and always responds in a timely manner.
Hi Kenneth,Thank you for leaving your review. It is great to hear about your experience with our Emma.Best wishes in your new home!Cala
5/5
TrustpilotGreat Sales Team
Great Sales Team. The customer service is top-notch. We had a great experience with them. I would always recommend CALA HOMES
Dear Olayemi,Thank you for leaving your review. It is lovely to hear about your experience with our team.Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotReally good work from Caroline to help…
Really good work from Caroline to help me after an earlier disappointment
Hi Leon,Thank you for leaving your review. It is great to hear about your experience with Caroline.Best wishes in your home!Cala
5/5
TrustpilotAmazing painter worked quickly and…
Amazing painter worked quickly and efficiently and very helpful and friendly.
Dear Gurdeep, Thank you for leaving your review. It is great to hear about your experience with our painter.Best wishes in your home!Cala
1/5
TrustpilotShoddy aftercare
Shoddy aftercare - complaints having to be escalated and still refusing to cover our end of defect inspection, after they cancelled it due to fuel shortages. We have been in the property since March 2021.Just passed between different people and departments with no one taking responsibility.
Dear Gem,We are extremely sorry to read your review. Please can you email cala.group@cala.co.uk with your development details and we will look into the issues you have been experiencing.Kind regards,Cala
5/5
TrustpilotGood presentation and updated
Good presentation and updated, very clear explanation and helpful to sort out our needs. Looking forward to move in soon.
Hi Grace,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes in your new home when the time comes!Cala
5/5
TrustpilotGeorgina greeted us with a smile
Georgina greeted us with a smile. She was clear and had the oerfect balance of supporting us , but not being 'pushy'. She was professional and trusting and the main thing, she listened! Thank you!
Hi Zoe,Thank you for leaving your review. It is lovely to hear about your experience with Georgina.Kind regards,Cala
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Cala Homes North Counties hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Waterbeach.
