Trusted Agent profile · Waterbeach
★★★★★
1,683 reviews across 1 platform
1, Kendale Road, Waterbeach, CB25 9QS
Part of Cala Homes North Counties, see every office.
Cala Homes North Counties's office in Waterbeach, at 1, is rated 4.5 out of 5 across 1,683 reviews on 1 platform.
Every review we hold for the Waterbeach office, from every platform, shown as written. First names only.
5/5
Trustpilotgood sales team
second time dealing with the Cala sales team at st peter's quarter and so far nice experience. Good communication from sales team and all that needs following up gets done.
Hi Sam,Thank you for leaving your review. It is lovely to hear about your experience with our team at St Peter's Quarter.Best wishes in your new home!Kind regards,Cala
1/5
TrustpilotVery rude staff at Monks Park Lancing.
Very rude staff at Monks Park Lancing.If this is how they treat you before you buy, goodness knows what chance you have of getting any kind of customer service after you reserve.Looking at the other reviews I think this is one developer to avoid.
Dear Amy, We are incredibly disappointed to read your review. Please be assured your comments have been fed back to management who have reached out to you to discuss. Kind regards, Cala
5/5
TrustpilotGeorge Fisher - Customer Care Painter
George attended our property to complete repairs to some walls and ceilings. He carried out the work promptly and was very clean and tidy. Thank you, George.
Hi Alan,Thank you for leaving your review. It is great to hear about your experience with George.Kind regards,Cala
5/5
TrustpilotExcellent service from Marius and Eric…
Excellent service from Marius and Eric who replaced my front door for the second time after it had manufacturer issues.
Hi Farhaaz,Thank you for leaving your review. It is great to hear about your experience with Marius and Eric.Best wishes,Cala
5/5
TrustpilotFantastic joiner for snagging issues
Highly impressed with our Joiners professionalism and expertise. Andrew Galloway attended for snagging and promptly and efficiently corrected two issues. Great service from him, highly recommend!
Hi Aman,Thank you for leaving your review. It is great to hear about your experience with Andrew.Best wishes,Cala
5/5
TrustpilotAll of the sales team were fantastic
All of the sales team were fantastic, so helpful, knowledgeable & accommodating. As have the site manager . So far a wonderful experience, we are looking forward to moving into our new Cala Home in late summer.
Hi Amanda,Thank you for leaving your review. It is lovely to hear about your experience with our team.Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotAll details about the new house,and useful informations about how to settle down as soon possible
We were so happy when we have many times to view different floorplan houses in Cala Home,finally ordered our new home from them.Hopefully they will gave us a quality service and support in future.
Hi Quanbin,Thank you for leaving your review. It is lovely to hear about your experience with our team.Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotSnagging issues solved by Neil…
Snagging issues solved by Neil Oglesby, thank you Cala and Neil, expert tradesman and just a nice guy.
Hi Carol,Thank you for leaving your review. It is great to hear about your experience with Neil.Best wishes,Cala
5/5
TrustpilotVery 😀 pleased
Cala’s joiner, Andrew Galloway, arrived promptly to fix a problem in our garage He was extremely courteous and carried out a very neat professional repair in an efficient manner. Thank you! Melanie Scott
Hi Melanie,Thank you for leaving your review. It is lovely to hear about your experience with Andrew.Best wishes in your new home!Kind regards, Cala
5/5
TrustpilotGot the job done well and with a smile
Friendly, courteous and effective work. Andy S completed the job to a very high standard. Ritu in customer services understood our need and took quick action.
Hi Thomas,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes,Cala
3/5
TrustpilotNot the quality it used to be…
Second home with Cala but a number of issues with finish that now 2yrs on are still waiting to be resolved and finding more as time goes on.Not the company it used to be for quality based on this house.
Dear Ad, We are really disappointed to read your review. Your review has been passed onto the regional team who will be in touch. Kind regards,Cala
5/5
TrustpilotCala went that exra mile to provide us…
Cala went that exra mile to provide us with the property that we wanted. The property that we liked was not in the market yet, we expressed interest. And the rest was taken care off. We were very pleased to get what we wanted.
Dear Nishant,Thank you for leaving your review. It is lovely to hear about your experience.Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotVery helpful
Susie & Sue have been so accommodating and have worked hard to help us every step of the way.
Hi Jemma,Thank you for leaving your review. It is great to hear about your experience with Susie and Sue.Best wishes in your new home!Cala
1/5
TrustpilotSt Peter’s Quarter, flooding, avoid!
Poor aftercare, the local council had objected to planning permission on the grounds of flood risks, development has gone ahead anyway. Residents complaints about submerged gardens and flash floods are largely ignored 2 years into home ownership.
Dear Simon, We're very disappointed to read your comments. However, thank you for raising these concerns with us. Our regional team are currently looking into this matter for you and will be in touch with further details. Kind regards, Cala
5/5
TrustpilotPainter
Garry Carlyle excellent work I am very happy the way he completed the work.
Hi Prasad,Thank you for leaving your review. It is great to hear about your experience with Garry.Best wishes in your home!Cala
5/5
TrustpilotExcellent customer service from Vickie…
Excellent customer service from Vickie and Rhuaridh today. Very friendly and knowledgeable.
Hi Peter,Thank you for leaving your review. It is great to hear about your experience with Vickie and Ruairidh.Best wishes in your new home!Cala
5/5
TrustpilotJenny and Frances are awesome!
Jenny and Frances from the East Calder Mansfield site have been amazingly helpful.As a first time buyer they have been extraordinarily supportive and have pulled out all the stops to make buying a house really feasible.
Hi Harry,Thank you for leaving your review. It is lovely to hear about your experience with Jenny and Frances purchasing your first home.Best wishes in your new home in East Calder!Kind regards,Cala
5/5
TrustpilotGeorge Fisher, decorator.
Efficient, effective and very personable service from George Fisher who came to redo the paintwork on our ensuite ceiling.
Hi Elliot,Thank you for leaving your review. It is great to hear about your experience with George.Best wishes,Cala
5/5
TrustpilotOverall Cala have been good with any…
Overall Cala have been good with any continued snagging issues and the customer care team have dealt with everything quite promptly.
Hi Jonny,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes,Cala
5/5
TrustpilotI had Ricky forwards over on 22 nd February 2024…
I had Ricky forwards over on 29th February to fix my windows.. he was fantastic. Very polite and did a very professional job.. very pleased..
Hi Claire,Thank you for leaving your review. It is great to hear about your experience with Ricky.Best wishes,Cala
5/5
TrustpilotExtremely happy with the service…
Extremely happy with the service provided by Eric Muzaci. Very helpful, friendly and quick to sort all the works that needed doing.
Hi Alicia,Thank you for leaving your review. It is great to hear about your experience with Eric.Kind regards,Cala
5/5
TrustpilotScott the joiner
Scott, the joiner was friendly and experienced and completed the work quickly and efficiently so I'm happy.
Hi Malcolm,Thank you for leaving your review. It is great to hear about your experience with Scott.Best wishes,Cala
5/5
TrustpilotMoving to Roslin.
We have been delighted by the exceptional care and attention to detail given by Francis Debby and Dawn at Cala Roslin.From our first appointment to dropping in whilst passing they have been friendly informative and reassuring. Part exchange has removed stress and anxiety.
Dear Margaret,Thank you for leaving your review. It is lovely to hear about your experience with our Roslin team and part exchange service.Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotCALA Homes have been absolutely amazing…
CALA Homes have been absolutely amazing ... giving the real personal touch and helping me navigate the new home purchase with complete ease. Nothing is too much and they go over and above to help make the process as easy as possible for me ... highly recommended.
Dear Mrs Hindley,Thank you for leaving your review, we are delighted to read about your experience.Best wishes in your new home!Kind regards,Cala
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