Trusted Agent profile · Waterbeach
★★★★★
1,683 reviews across 1 platform
1, Kendale Road, Waterbeach, CB25 9QS
Part of Cala Homes North Counties, see every office.
Cala Homes North Counties's office in Waterbeach, at 1, is rated 4.5 out of 5 across 1,683 reviews on 1 platform.
Every review we hold for the Waterbeach office, from every platform, shown as written. First names only.
1/5
TrustpilotDo not buy a Cala home
Expensive, cheaply built, tons of snagging issues which they will refuse to fix. Definitely would not recommend a Cala home.
Dear Ray,We are very sorry to read your review. Unfortunately we are unable to identify your details so have requested Trustpilot to gain more information. Once received, we will be sure to raise your feedback internally.Kind regards,Cala
5/5
TrustpilotSorted out some of unfinished issues…
Sorted out some of unfinished issues and window panel cracked by CALA service crew Marius. A polite and friendly service crew and the man for the job. Thank you for your service.
Hi Adjon,Thank you for leaving your review. It is great to hear about your experience with Marcus.Best wishes,Cala
5/5
TrustpilotEric Muzaci did a very good excellent…
Eric Muzaci did a very good excellent job and provided professional attitude at 42 Ailwyn Road today. He is a good value to your company. Much appreciated it.
Hi Shirley,Thank you for leaving your review. It is great to hear about your experience with Eric.Best wishes,Cala
5/5
TrustpilotSnagging - Painter
Great service from George and Neal. Really friendly, happy to help and high quality finish.
Hi Jamie,Thank you for leaving your review. It is great to hear about your experience with George.Best wishes,Cala
5/5
TrustpilotFive Stars to Cala Preston Glades
The team at Cala Preston Glades have been wonderful from day one. Friendly, informative, and extremely helpful and communicative whenever I reach out with questions. Couldn't be happier with the level of service!
Hi Sam,Thank you for leaving your review. It is lovely to hear about your experience with our Preston Glades team.Best wishes in your new home!Kind regards,Cala
1/5
Trustpilotlandscaping horror show ... pt 2
quick update , had a reply from cala which informed me that their customer services manager will call me today 23.08.2022as of 7.50 pm no call / txt or email i presume im safe to go to bed when i like ? or stay up to midnight just in case ?
Dear John, We have been advised that the team have been in touch and arranged a meeting with you. We do apologise for any delay. Kind regards, Cala
5/5
TrustpilotExcellent sales team at Cala Inchcolm Green
The sales team at Cala Inchcolm Green (Sunnie and Dawn) have been exceptional to work with through the home buying process. They have been flexible, professional and helpful, and have provided prompt communication and updates throughout the process.
Hi Aline,Thank you for leaving your review. It is lovely to hear about your experience with our team at Inchcolm Green.Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotAwesome houses
Awesome houses, Services and sales staff. I will say just go with Cala as their service and response time are very much fine and they help you after you Move In. Starting from Sales staff and 2 year warranty they take very good care of your Home!
Dear Pooja,Thank you for leaving your review. It is lovely to hear about your experience with us.Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotCollaborative Working
With Cala Homes North we enjoy a long standing working partnership to ensure customer service excellence is delivered for our homeowners at each point of their journey with us. Collaboration and creative thinking are key to the customer experience.
Hi Suzanne,Thank you for leaving your review. It is lovely to hear about your experience with the Cala North team.Kind regards, Cala
5/5
TrustpilotThey WILL look after you.
We are still in the process of purchasing a property but so far Cala have been top notch. They have helped us through every step of the way and given us good advice as first time buyers! It’s been a pleasant experience so far!
Hello,Thank you for leaving your review. It is lovely to hear about your experience with our team.Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotStress free and positive, start to finish.
Everyone at Cala Homes at the Jordanhill Park site has been so helpful. Clear communication throughout the whole process, too. There seems to be such a high standard of service and expertise across the whole organisation. It’s really been a pleasure dealing with them.
Dear Robbie,Thank you for leaving your review. It is lovely to hear about your experience with our team at Jordanhill Park.Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotEarl's Rise
Meg at the Earl's Rise development was very helpful and provided great customer service. She was able to answer all of my questions and seemed very knowledgeable about the development.
Hi Joanna,Thank you for leaving your review. It is great to hear about your experience with Meg.Best wishes,Cala
5/5
TrustpilotAberdour: Super Sunni
We met Sunni at the Aberdour show homes. She put us immediately at ease and was extremely friendly, knowledgable about the properties and the services (eg mixergy and solar panels). It was a genuine pleasure to have considered all the options with her.
Hello Hayley,Thank you for leaving your review. It is lovely to hear about your experience with our team at Inchcolm Green. We'll share your feedback with Sunnie.Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotRemedial paintwork carried out promptly…
Remedial paintwork carried out promptly and to a very high standard by Mark Henderson - really good customer service
Hi Michael,Thank you for leaving your review. It is great to hear about your experience with Mark.Best wishes in your home!Cala
5/5
TrustpilotEric and Marius did a superb job
Eric and Marius did a superb job. I’ve had them back to the house for several jobs and they are always super helpful and happy with it.
Hi Ian,Thank you for leaving your review. It is great to hear about your experience with Eric and Marius.Best wishes,Cala
5/5
TrustpilotFantastic service from Emma in customer…
Fantastic service from Emma in customer service and Bruce the engineer. Within 1 hour of calling the problem was resolved. Really friendly and a nice follow up call. Thank you.
Hi Paul,Thank you for leaving your review. It is great to hear about your experience with Emma and Bruce.Best wishes,Cala
5/5
TrustpilotProfessional and efficient
Scott the joiner came in, done amazing at fixing the last big jobs on our snagging list. He’s always really friendly, professional and efficient.
Hi Becky,Thank you for leaving your review. It is great to hear about your experience with Scott.Best wishes,Cala
5/5
TrustpilotPrinces quay
The girls at princes quay development were magic. Could not have been any more helpful and helped buying my first home a simple process.
Hi Robby,Thank you for leaving your review. It is great to hear about your experience with our team at Prince's Quay.Best wishes in your first home!Cala
5/5
TrustpilotSales Team at Cala Homes
We found the Sales Team at Cala Homes, Fernleigh Park to be extremely professional and informative. Their courteous and pleasant approach helped smooth what can be a quite traumatic and stressful experience.
Hi Finbarr,Thank you for leaving your review. It is great to hear about your experience with our Fernleigh Park team.Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotClaire in the customer service team.
Claire in the customer service team has been excellent and is always keen to find a solution. Her friendly approach and follow up to ensure satisfaction isto be commended.
Hi James,Thank you for leaving your review. It is great to hear about your experience with Claire.Best wishes in your new home!Kind regards,Cala
5/5
TrustpilotAndy (Geoff) Steven’s did a great job…
Andy (Geoff) Steven’s did a great job on the work he rectified on our house - was very neat and tidy, and great with our son who asked 500+ questions and followed him around!
Hi Claire,Thank you for leaving your review. It is lovely to hear about your experience with Andy.Kind regards,Cala
4/5
TrustpilotGreat experience
Our CALA advisors were really friendly and helpful, answering our questions promptly or getting answers from colleagues if needed. They were experts on the house and allowed us the freedom to explore ourselves, which we found really valuable.
Hi Eleanor,Thank you for leaving your review. It is lovely to hear about your experience with our Cala team.Best wishes in your new home!Kind regards, Cala
5/5
TrustpilotJoiner Connor Campbell
Joiner Connor Campbell altered a bedroom door. Very efficient & professional service. Quality of work excellent. Cleared up after him. Even carried out another small repair he noticed.
Hi Mary,Thank you for leaving your review. It is great to hear about your experience with Connor.Kind regards,Cala
5/5
TrustpilotEric did a great job sorting out the…
Eric did a great job sorting out the remaining defects at my house - also has given us great advice as well as fixing everything perfectly!
Hi James,Thank you for leaving your review. It is great to hear about your experience with Eric.Best wishes,Cala
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