Every review we hold for the Ware office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThankyou Keith Ian.
We have finally exchanged on our house and are completing soon!! I highly recommend Kieth Ian Estate agents, they have been so helpful throughout the whole process, whenever we contacted them they were able to answers any queries we had straight away. They also maintained a professional and polite mannor through the whole process. COVID did make our process harder, but we felt that we were supported by Keith Ian who kept us updated with what was going on.Just want to say Thankyou to Ian and his team we are really grateful!If you are looking to sell your home and move on to a new chapter I can highly recommend Keith Ian !ThanksCharleigh and family,
Charleigh · 30 October 2020
★★★★★ 5/5
GoogleCharlene from Keith Ian was the only estate agent who offered sensible advice and demonstrated fantastic local knowledge of the housing market. I had four estate agents evaluate the sale of my Mum & Dads flat in Cheshunt. Three of them appeared disinterested and simply took the lowest value from Rightmove to suggest as the asking price. In contrast, Charlene truly assessed the flat; she highlighted all the features that buyers were looking for and applied her experience to market and sell the property very quickly. She then handed the process over to Jordon, who was excellent as well. Together, they made a great team.
Richard · 11 December 2024
★★★★★ 5/5
TrustpilotGreat Team in my experience best Agents in the Cheshunt & Ware area
Charlene from Keith Ian was the only estate agent who offered sensible advice and demonstrated fantastic local knowledge of the housing market. I had four estate agents evaluate the sale of my Mum & Dads flat in Cheshunt. Three of them appeared disinterested and simply took the lowest value from Rightmove to suggest as the asking price. In contrast, Charlene truly assessed the flat; she highlighted all the features that buyers were looking for and applied her experience to market and sell the property very quickly. She then handed the process over to Jordon, who was excellent as well. Together, they made a great team.
Richard · 9 December 2024
★★★★★ 5/5
TrustpilotOutstanding service from Keith Ian Buntingford
I highly recommend Keith Ian in Buntingford. Stuart was amazing throughout my purchase. Very friendly, professional and extremely helpful. During the week of intended exchange, things proved to be a challenge with the rest of the chain - Stuart went above and beyond to ensure everything was successful.Thankyou very much!!
Lora · 23 March 2019
Agent replied · 15 June 2024
Hi Lora, Thank you for your kind words, we wish you well for the future Regards Keith Ian
★★★★★ 5/5
GoogleIan and his team provide a fab service. They keep you updated along the way and ensure to help in any way they can. Thanks Team
Christine · 17 June 2023
Agent replied · 16 June 2024
Thank you so much for your 5 star review Christine.
★★★★★ 5/5
GoogleJust bought a house through Keith Ian. The service from Max and the team was first class. Always responsive, very knowledgable about the market and acted with honesty and integrity. Definitely recommend Keith Ian in Ware, whether you are buying, selling or if you need just an honest appraisal of the market !
Simon · 20 September 2023
★★★★★ 5/5
GoogleJordan and the team did an amazing job with the sale of our property. Keith Ian are proactive in finding buyers and with the process of the sale of the property. Over all very happy with their service
D · 25 July 2024
★★★★★ 5/5
TrustpilotGreat service
Chris and his team found a buyer for my mothers home - after being in the property for over 50 years this was a difficult transition for her - however my mum felt very comfortable with Keith Ian's team and they dealt with her with great sensitivity and understanding.
Jane · 17 August 2018
Agent replied · 15 June 2024
Hi Jane, yes this was a very big move for Mum, just glad mum felt comfortable throughout and hope she is settling into her new surroundings.
★★★★★ 5/5
TrustpilotKeith Ian Top Agent
A big thank you to Mel & Charlene at the Cheshunt branch in selling our house. The sale went through very quickly & efficiently due to Mel's professional approach, she was friendly, honest & guided us throughout the sale from start to finish. We can highly recommend Keith Ian as the top Estate Agent in this area. If only the agent in Norfolk where we purchased was as good!
Loraine · 26 January 2022
★★★★★ 5/5
GoogleWant to say a massive thank you to Keith Ian, especially Charlene, Jordan and Max for their dedication and patience. They helped every step of the way through a very difficult sale.
Dan · 9 October 2024
★★★★★ 5/5
GoogleLovely team that all worked together from start to finish. Sold my flat within the first two weeks of being on the market!
Daniel · 19 August 2025
Agent replied · 9 September 2025
Thanks Daniel! We really appreciate you taking the time to leave us a review. Best of luck in your new home!
★★★★★ 4/5
TrustpilotWhilst dealing with the sale of my late…
Whilst dealing with the sale of my late mother's flat,Scott and Luke were professional throughout. The sale took a while,but I was kept up to date through the process.I would definitely recommend Keith Ian to anyone thinking of selling a property in Ware. Thanks guys.
Roger · 10 October 2019
Agent replied · 15 June 2024
Hi Roger, thank you for your kind words, we wish you well for the future Regards Keith Ian
★★★★★ 5/5
GoogleMax at Keith Ian found us our dream, forever home with the most amazing views & outdoor space within our price range and not too far from where we were looking.
We purchased & sold via Keith Ian with a sale confirmed within 5 weeks.
We were fully supported by Max & his team all the way through the process.
Max in particular went way above and beyond to help us and made the process that much easier!
Highly recommend the Keith Ian team.
Nicola · 23 September 2024
★★★★★ 5/5
GoogleLast time we purchased through Keith Ian, but sold through another. This time we sold and purchased through Keith Ian! They were brilliant and we would use them again. They followed up on the sale throughout and kept us updated. It really felt like they were in our corner. A great team!
Anthony · 2 September 2025
★★★★★ 5/5
TrustpilotKeith Ian, Cheshunt are brilliant!
We sold our house through Keith Ian, Cheshunt Branch. Chris was brilliant and got us top price for our property so I couldn’t be happier. The process was very well communicated and we were kept well informed throughout. I would wholeheartedly recommend Keith Ian to everyone.
Joanne · 23 July 2018
Agent replied · 15 June 2024
Hi Joanne, Thank you, we are happy all went smoothly and glad your experience with our services was positive, Chris
★★★★★ 5/5
GoogleMax has been brilliant from start to finish of our house purchase. Regular communication throughout and couldn’t do more for us. Super quick purchase in 2.5 months - would highly recommend!
Amy · 24 August 2024
★★★★★ 5/5
GoogleSimply outstanding service and support through both my house sale and guidance on my house purchase even though it was with a different agent. My wife and I have never moved in 39 years of marriage and had heard so many daunting tails of …
Bazza · 16 October 2025
★★★★★ 5/5
GoogleThis is the second time I have used Keith Ian and both times I've been really impressed with the service I've received. Jordan was always there for advice and support and I would highly recommend them.
K · 17 May 2024
★★★★★ 1/5
TrustpilotMy partner put in an offer last year…
My partner put in an offer last year which the estate agents in the Cheshunt branch confirmed was accepted. He was in the dark for almost 3 weeks to then telephone their offices and be told that there have been higher offers and he can no longer purchase the property. They had no courtesy to call in the new year and inform the buyer. Never heard of agents to mess people around this much. Awful service!! Do not use.
Mita · 11 January 2022
Agent replied · 15 June 2024
If you study our reviews you will see the quality of our reviews and the service we strive to give. We have never had any dealings with you but I am happy to repsond. I never confirmed to your partner his offer had been accepted. I had a very long conversation with his mortgage broker on why his offer WASNT accepted one of the reasons being he kept changing his mind on how much he wanted to offer. When he finally decided on the amount I told him there was four offers above this and he didn't want to increase his offer although he had the opportunity to. Your feedback/review is very inaccurate. I wish him luck moving forward but my advice is once he makes an offer he should stick to it as its not fair on sellers.
★★★★★ 5/5
GoogleGreat experience buying a property from Kieth Ian, all the staff were very helpful and a special mention to Jack. He took his time to show me around a couple of times and was there throughout the whole process.
Bhavik · 17 February 2024
★★★★★ 5/5
GoogleThroughout our dealings during the past 18 months with several local and nation wide estate agents, my wife and I consistently found KeithIan to be the most efficient, professional, courteous and on-the-ball of all. They work as a well …
Roger · 16 November 2025
★★★★★ 5/5
TrustpilotHighly recommend
Keith Ian, and specifically Charlene, have been brilliant with our house sale and purchase. We had a difficult time with our chain and the whole process took a very long time. Charlene was constantly chasing for us and updating us and I don't think we would have got it all through without her hard work. Would highly recommend using Keith Ian.
Hannah · 24 January 2022
★★★★★ 5/5
TrustpilotSellers View
Highly professional estate agents. When our first buyer dropped out, they just started again without complaint. Scott and Luke were always on the ball, keeping me well informed of the highs and lows. Would happily use the Keith Ian team again.
PaulRS · 20 December 2017
Agent replied · 15 June 2024
Hi Paul, glad we got there in the end, we find a well informed client, is a less stressed client, All the best
★★★★★ 5/5
TrustpilotCan't recommend Keith Ian more highly
I can't thank Max, Ian and Jordan of Keith Ian Ware enough for all their help with the house sale. They were there for us during the whole process and on numerous occasions went above and beyond to keep things moving along. Excellent advice, great listing, quality viewings and in control right through to completion. I can't recommend these guys more highly.
Antony · 29 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
