Urban Bubble Wandsworth reviews

★★★★★ 5/5

Google

Lewis from Local was absolutely fantastic. Our time at 55 has come to and end but can’t thank Lewis enough for finding us the perfect property last year and keeping in touch ❤️

Poppy · 24 November 2023

★★★★★ 5/5

Google

Adeeb has been excellent helping with any queries and keeping me updated at all times. Highly recommend!

Jack · 23 October 2025

★★★★★ 5/5

Google

carl was very very good & made all of our broken parts 10/10 and functioning again! lovely gentlemen would recommend

Lottie · 16 February 2026

★★★★★ 5/5

Google

Carl did a great job at fixing my electric box- very efficient and friendly :)

Kate · 26 March 2026

★★★★★ 5/5

Google

Excellent service I’ve been dealing with this company since 2019 , Nicole was so helpful with me and my flat mate she made everything goes smoothly and easy with the contract and moving. She has been very supportive.

Thuraya · 22 June 2023

★★★★★ 5/5

Google

I was taking a part in Christmas event at Local Crescent. It was a great pleasure to be on board and meet so many interesting people. The team who organised this even was very supportive, helpful and looked after us. Everything from decoration to food and entertainment was organised to a highest standards! Looking forward to be a part of future events and work with them again! Joseph was a superstar and was a main port of contact so thank you very much for help and support to you and the rest of the fabulous team! Milana @ Miori Lane xxx

Milany · 22 June 2022

★★★★★ 5/5

Google

Hello , I own an apartment at Vantage Quay in Manchester. I can honestly say that Urbanbubble and the team there have done nothing short of amazing job in managing to secure the funding that they did obtain. I could see that the only reason we were successful was due to their extremely prompt action in being quick off the mark in their submissions. I for one am very grateful to the team their and their efforts. Un fortunately many others still have this major problem hanging over their heads.

Martin · 22 June 2022

★★★★★ 5/5

Google

I am an owner of an apartment in City Point 2 and ever since Urban Bubble became the managing agents, I've found the staff to be both friendly and professional. The City Point 2 development now wants for nothing and is maintained to the highest standards. The Leaseholders have recently received the wonderful news that they are to receive 100% BSF funding for the remediation work on City Point 2. This successful outcome is a reflection of the commitment and dedication that has been shown by Urban Bubble staff who represented the Leaseholders from the start. I have already written to Kaleb and his team, thanking them for their hard work and I would reiterate my gratitude in this post.

Peter · 22 June 2022

★★★★★ 5/5

Google

Had Carl come over to sort an issue, super helpful and explained every step

Kaden · 26 March 2026

★★★★★ 5/5

Google

Just want to thank Mark at Vantage Quay for all his help today sorting our issue with the car parking. He’s always a great help and super friendly! 10/10 😊 …

Amy · 24 November 2023

★★★★★ 5/5

Google

Urbanbubble is a very professional property management company. Especially their account executive Lei Gao, I am very satisfied with her service, every time when I got a problem she always responded very quickly and deal with it.

道爸爱折腾 · 22 June 2023

★★★★★ 5/5

Google

Urban Bubble are a really caring, friendly building management Co. Mark who looks after our block at Wharf Apartments is super attentive and can’t do enough for everyone. Nessa in the office is also a true diamond.

Christos · 22 June 2023

★★★★★ 1/5

Google

Do not rent with Urbanbubble. They have been a nightmare from start to finish and I'm so glad my property is now with a different letting agency. Would give 0 stars if I could. Edit: Looks like Urbanbubble think it's about the rent, which I was totally understandable about as I understood that we should share the burden in the current interest rate environment. Unbelievable! I'm amused that they continue to fail to ever apologise for their horrendous service, which includes but is not limited to: - No white goods or blinds as promised when we moved in. - Failure to fix a broken extractor fan after over a year. Our new letting agency are sending someone on Thursday. They took over the property on Monday. That's how it should be dealt with. - Attempting to charge me when I reported a drop in water pressure because they accused me of making it up. Why would I do that? The water pressure is still markedly lower than it used to be. They are total con artists. If you're thinking of renting with Urbanbubble, let their condescending comment on my review be further evidence that you should not consider it. I don't ever leave reviews, but I had to leave one for Urbanbubble because they're the worst company I've ever had to deal with and I'm so thankful I'm finally rid of them.

Chloe · 25 October 2023

★★★★★ 1/5

Google

The worst letting agents. AVOID!!!!!!!!!! I have had multiple problems with them, the most recent being that my washing machine broke on 29 May and is still broken. The lack of communication from urban bubble is appalling. I have had to follow up constantly, they either don’t respond to my emails or say they will follow up when I phone them. The amount of money I have spent paying for laundry, could've bought a brand new washing machine by now. They won’t offer any compensation, I have asked but those emails aren’t answered.

Sorcha · 25 October 2023

★★★★★ 1/5

Google

Would have given it a minus if I could, so that people would avoid them altogether. A group of ignorant, dismissive agents with callous disregard for any concerns raised. Plenty of issues with the flat not addressed until months later or at all during my tenancy. Services such as parking became extremely limited without prompt resolution. The final straw was withholding my deposit for over 2 months, without any evidence or right to do so, which was thankfully sorted via a deposit protection agency. Unnecessary amounts of stress caused over 12 months. I seriously hope these charlatans are put out of business.

Vasilis · 25 October 2023

★★★★★ 1/5

Google

DO NOT. And I repeat DO NOT rent with this company. They are completely and utterly INCOMPETENT and NEGLIGENT. They are so quick to let you sign your tenancy agreement, and even quicker to chase you for rent, but when it comes to any query and especially any problems caused by THEM they do not respond to emails and get absolutely nothing done. I’m surprised they haven’t gone bankrupt (or maybe they have which is why they owe multiple people their deposits). My flatmate and I moved into the property and it was absolutely filthy. They did not carry out an end of tenancy cleaning so the flat was inhabitable with a greasy oven, dirty bathrooms, pet hair on carpet, belongings of previous tenants, a broken sofa and may I highlight RABBIT DROPPINGS, yes RABBIT DROPPINGS ( a whole pile of them under the broken sofa). After delaying our move in by a week they wouldn’t deduct that week off our rent and we are still (2 months later) waiting for an “update” regarding our new sofa. To make things even worse, I recently joined my apartments Facebook group where to my horror I have seen numerous posts by residents who rent with urban bubble that they are still waiting for their deposits back after months some after a YEAR of vacating the property. I am at the point where I am seeking legal advice because they are nothing but a FRAUD, scamming people for their money. AVOID AT ALL COST.

Emily · 25 October 2023

★★★★★ 5/5

Google

Currently living in an apartment block for about 6 months now, the grounds have always been kept in excellent condition by Mark, very friendly. Area is always nicely scented and tidy, very pleased with the results

Leah · 22 June 2023

★★★★★ 5/5

Google

Carl did amazing job. Always the best service. He explained everything well about the broken bed leg

Aleksandra · 16 February 2026

★★★★★ 5/5

Google

Mark Thwaites went above and beyond to rescue my car that got stuck due to a lift malfunction. He made sure it was sorted for me before I needed it. Fab service!

Chloe · 25 September 2023

★★★★★ 5/5

Google

Received phone call of Matthew royle for urgent welding at Vantage Quay Urbanbubble 3-5 brewer street Manchester. When we go to the site we was greeted by a very helpful site manager called mark who was more then helpful to show us where we needed to go and what we needed to do. The job was completely in half the time due to how professional everything was set up from Matthew royle to mark on site, thank you so much for giving us the chance to work for urban bubble it was very professional which made from start to finish a lot quicker and everything went smoothly. From Chris and James at technical welding services.

James · 25 September 2023

★★★★★ 5/5

Google

Wanted to show my appreciation for John at regents court. He does an impeccable job and nothing is too much trouble. So helpful and cheery. Thanks John for doing a great job.

Estelle · 25 September 2023

★★★★★ 1/5

Google

I wish I could give them 0 stars. They are absolutely useless. First day of our tenancy they told us to go pick up the keys from their office and they couldn't find them. Apparently they hired a locksmith to break in 😭😂 now our "fire door" has a hole where the lock used to be. Bare in mind that happened last August, numerous chases from us and they have done absolutely nothing about it. Any property owner doing business with them is going to be as miserable as the tenants. Few weeks ago a junkie knocked on our door after looking at us from the hole 😂 gate is open at all times, in general city point is a free for all. Absolutely useless, zero interest in health and safety.

Eva · 25 September 2023

★★★★★ 5/5

Google

I would like to express my deepest appreciation for the exceptional customer service urbanbubble provided me when my tenant was behind in rent. The prompt assistance and timely updates truly made an impact and gave me peace of mind. Arrears & Data Controller, Adeeb Ahmed took charge of the situation and swiftly addressed my concerns. His promptness in responding to my inquiries and providing me with accurate information was truly commendable. He made sure I was well-informed at every step, and this level of transparency and diligence instilled a great deal of confidence in me as a landlord.

Rose · 25 September 2023

★★★★★ 5/5

Google

Had a leak. Process to get someone round was really simple and quick. Carl helped us out and was quick and efficient and even cleaned up after himself. Great service!

Liam · 18 October 2025