Urban Bubble Wandsworth reviews

★★★★★ 5/5

Google

I want to say thank you to John (regents court) for consistently doing an amazing job with regards to the upkeep of our apartment block. He keeps it spotless and fresh. He is a genuinely nice guy who is always happy to say hello and help out if he can. He is a credit to your team and a pleasure to speak with.

Chris · 22 June 2023

★★★★★ 1/5

Google

It's been a nightmare. We started the process of switching the names on the tenancy agreement last April and it took until SEPTEMBER for it to be completed. In that time it took months of phone calls and emails trying to move the process along. Incompetence is an understatement. ...So, tell me why a couple months ago I decide to pay my rent later in the day than usual (i.e. around lunchtime). Around an hour later I receive an email pressing me for my rent payment, when I've already paid it. First of all, check your records. Second of all, where was this energy a year ago?

Matthew · 22 May 2024

★★★★★ 5/5

Google

The caretaker of Vantage Quay, Mark is amazing. He is super responsive and has gone above and beyond to help me out. When I fractured my ankle he has helped me out bringing in parcels and even offered to help get me small thing from the shops. Truly above and beyond and doing a fantastic job.

Noor · 24 November 2023

★★★★★ 1/5

Google

As a landlord, my experience with Urbanbubble Manchester has been incredibly disappointing and frustrating. From their lack of timely advertising for my property to their unresponsiveness to emails, it has been a constant uphill battle to get anything accomplished with this company. First and foremost, the most glaring issue is their inability to advertise my property on time. Despite repeated requests and reminders, it seems like they are always lagging behind schedule, leaving my property vacant for longer periods than necessary and causing me to lose out on potential rental income. Furthermore, the turnover rate of staff at Urbanbubble Manchester is alarmingly high. It feels like every time I reach out to them, I'm dealing with someone new who has no knowledge of my property or the ongoing issues. This lack of continuity makes it incredibly difficult to get anything resolved efficiently. The level of communication is abysmal. I find myself constantly having to chase them for updates or action on various matters, whether it's repairs that need to be addressed or utilities that need to be switched over for new tenants. It's as if they have no regard for the importance of timely communication and follow-up. Speaking of repairs, Urbanbubble Manchester's negligence in addressing maintenance issues in a timely manner is unacceptable. Instead of proactively taking care of problems reported by tenants, they drag their feet, leaving me to deal with frustrated tenants who rightfully expect a prompt resolution to their concerns. To add insult to injury, they have failed to switch utilities after each new tenant, causing unnecessary headaches and confusion. This oversight reflects a lack of attention to detail and basic property management responsibilities. And if all that wasn't enough, I've had to deal with enforcement agents due to their incompetence in handling certain legal matters. This has not only been a major inconvenience but has also tarnished my reputation as a landlord. Additionally, I've found myself having to remind them to pay me my rent on multiple occasions, which is completely unacceptable. As a landlord, timely rent payments are crucial for my financial stability, and it's disheartening to have to continually chase after them for what is rightfully mine. Overall, my experience with Urbanbubble Manchester has been nothing short of a nightmare. Their incompetence, lack of communication, and disregard for basic property management responsibilities have made them a liability rather than an asset. I would strongly advise any landlord to steer clear of this company if they value their sanity and the well-being of their property.

Julio · 1 May 2024

★★★★★ 4/5

Google

Adeeb has been the best agent I have experienced in the UK I don't say that lightly. He really understands customer care. With the service we have received from adeeb throughout our tenancy it is clear that this agent does not do his job just for the money aspect but he genuinely considers the tenants needs. He has liased between us as tenants and the landlord fairly and has been patient throughout the whole process. He has been transparent and trustworthy. I hope one day I will have the opportunity to put a face to the name. We have had our difficulties with urban bubble from the beginning of our tenancy as a company but adeeb has definitely stood in the gap, because of him we appreciate urban bubble as a whole and really hope he gets the recognition he deserves within the company. Adeeb if you are reading this THANKYOU

Tinotenda · 22 April 2024

★★★★★ 1/5

Google

As a landlord, my experience with Urbanbubble Manchester has been incredibly disappointing and frustrating. From their lack of timely advertising for my property to their unresponsiveness to emails, it has been a constant uphill battle to get anything accomplished with this company. First and foremost, the most glaring issue is their inability to advertise my property on time. Despite repeated requests and reminders, it seems like they are always lagging behind schedule, leaving my property vacant for longer periods than necessary and causing me to lose out on potential rental income. Furthermore, the turnover rate of staff at Urbanbubble Manchester is alarmingly high. It feels like every time I reach out to them, I'm dealing with someone new who has no knowledge of my property or the ongoing issues. This lack of continuity makes it incredibly difficult to get anything resolved efficiently. The level of communication is abysmal. I find myself constantly having to chase them for updates or action on various matters, whether it's repairs that need to be addressed or utilities that need to be switched over for new tenants. It's as if they have no regard for the importance of timely communication and follow-up. Speaking of repairs, Urbanbubble Manchester's negligence in addressing maintenance issues in a timely manner is unacceptable. Instead of proactively taking care of problems reported by tenants, they drag their feet, leaving me to deal with frustrated tenants who rightfully expect a prompt resolution to their concerns. To add insult to injury, they have failed to switch utilities after each new tenant, causing unnecessary headaches and confusion. This oversight reflects a lack of attention to detail and basic property management responsibilities. And if all that wasn't enough, I've had to deal with enforcement agents due to their incompetence in handling certain legal matters. This has not only been a major inconvenience but has also tarnished my reputation as a landlord. Additionally, I've found myself having to remind them to pay me my rent on multiple occasions, which is completely unacceptable. As a landlord, timely rent payments are crucial for my financial stability, and it's disheartening to have to continually chase after them for what is rightfully mine. Overall, my experience with Urbanbubble Manchester has been nothing short of a nightmare. Their incompetence, lack of communication, and disregard for basic property management responsibilities have made them a liability rather than an asset. I would strongly advise any landlord to steer clear of this company if they value their sanity and the well-being of their property.

Julio · 22 April 2024

★★★★★ 5/5

Google

I live at 26 Melton Road and I would Like to say that John who comes to clean my block is amazing, the block is so clean and it always smells so nice when I get home from work. John is lovely and friendly and we always have a morning chat when I see him ! Amazing

Lisa · 22 June 2023

★★★★★ 5/5

Google

Carl had a look at the shower screen and reset the ipad to parcel room at the right time as was really busy with parcels getting dropped off. Life saver well done👏 …

David · 26 March 2026

★★★★★ 5/5

Google

Paulina, alex, david,sophie,leona,debbie,cal at fifty five are all amazing employees and a credit to urbanbubble thanks for everything you have done for me much apreciated thanks guys team fifty five 👍👌 …

Carl · 26 March 2026

★★★★★ 5/5

Google

Ugo has been fantastic at helping me with a mortgage application on very tight timelines. Being very responsive and hugely helpful with a range of different colleagues always providing solutions. Nothing but postivies to say when normally legal support from management companies is a black hole with very poor support. Exemplary!

John · 25 September 2023

★★★★★ 5/5

Google

I am the tenant of Campbell House and yea Urban Bubble is been maintaining it so well with their site manager John here. He is always a phone call away. You won't imagine I got my parking permit within a day with the help of John. Thanks John and urbanbubble for everything till now.

Rasika · 22 June 2023

★★★★★ 5/5

Google

Carl was fantastic, he was so friendly, got my door fixed so quick and he was actually on time!

Winnie · 16 February 2026

★★★★★ 4/5

Google

The letting acts very professionally in marketing my unit for tenants. From shooting photos to arranging viewing to subsequent lease agreement preparation all have been done efficiently with good quality.

Raymond · 16 March 2026

★★★★★ 5/5

Google

Steve was such help! I'd just moved into my flat and my estate agent were useless in telling us where the meters were. Steve got me the meters (and helped me know which was which!) which was amazing. It's a small thing but he was really friendly and I really appreciated it.

Cliona · 22 June 2023

★★★★★ 5/5

Google

John & concierge team are absolutely amazing. Such a difference since they joined at The Cocoa Works. Hopefully Urban Bubble recognizes this & shows the best employee gratitude.

Beth · 26 March 2026

★★★★★ 5/5

Google

Brilliantly quick and knowledgeable. Sorted the problem quickly and without hassle. Would recommend Carl for sure

Danny · 16 February 2026

★★★★★ 5/5

Google

If you are in the market for a new flat/property or just relocated to Manchester (like myself) reach out to Hannah at Urban Bubble. …

Dave · 9 April 2026

★★★★★ 5/5

Google

Our place is a really well maintained building, clean and lovely. Gardens are well looked after too. Urbanbubble can be slow sometimes with answering queries but overall, they look after us quite well. Big shout out to John and Carl for their willingness to walk the extra mile when required.

Veronika · 22 June 2023

★★★★★ 5/5

Google

Mark from Vantage Quay in Manchester was very helpful and helped me get back into my apartment (-the fire-door before my entrance wouldn’t open as the lock had jammed) Nice to see that someone is working and helpful even though it’s outside normal hours.

Peter · 24 November 2023

★★★★★ 5/5

Google

Jason is the best door man. Always so helpful feel like family in the building

Charlotte · 16 February 2026

★★★★★ 5/5

Google

A shoutout to Lei Gao, account exec at urbanbubble. I haven't always had quick responses from the agency but since Lei has managed our account, he has been super efficient at assisting, very prompt and also taken the trouble to explain thins I was unsure about. Thank you Lei!

Anthea · 22 June 2023

★★★★★ 5/5

Google

Carl arrived on time and sorted the problem quickly. Great communication and explanation of the issues, offered advice for other issues in the property as well.

Josh · 19 March 2026

★★★★★ 5/5

Google

Wentwood is kept spotless Jana is always a positive and friendly face who is happy to help.Every parcel i ever ordered was received and keep safely ,she is very helpful with receiving meter readings and nothing is big task for her

Adam · 24 December 2023

★★★★★ 1/5

Google

The issues I have encountered living in Local Crescent which is managed by Urbanbubble are something of an endless nightmare. It is my duty to warn others so that they do not make the mistake of moving into a property with this management. First of all, the area is HIGH in crime. I had my phone snatched out of my hand in broad daylight outside the building and this is a common occurrence. Both police and UrbanBubble have done nothing substantial to safeguard residents from crime, the front door frequently breaks meaning anyone can walk in. There was even someone found to be living in an empty apartment and only caught when stealing bikes - bike theft also happens regularly. When I moved out, my request to park my moving van in the car park for safety was denied. Subsequently, due to having to park on the street outside (and receiving a ticket), the moving van was broken into, ransacked and £3000 worth of my belongings stolen. Many residents have also had their windows smashed and cars broken into. You may be thinking “well surely you could just buy a parking space?” dream on. It’s a 2 year wait list meaning the street outside is crammed with cars, making it impossible to walk down and people requiring emergency access get blocked in. There hasn’t been a single week that my partner has not been given a ticket so expect to receive a lot of these if you or your guests use a car. A month in my washing machine broke while I had covid, it locked my £200 bedding inside water damaging it - I informed the building I was in desperate need of the machine. Despite multiple follow ups they took over a month to source a repair, whereas I managed to source one myself in a day - they have still not reimbursed me the £70 I had to pay for this and are refusing to, even though it states that repairs are their responsibility in the contract. This is not surprising considering multiple lifts have been left broken for months on end, meaning one lift being over worked results in it breaking and rendering both lifts out of order. Bad luck for anyone on the higher floors or those with reduced mobility. On the plus side, if you do want to know about something they are able to source quickly, it’s any type of cleaning or labour that will mean they can take an extortionate amount from your deposit! My landlord decided to take full advantage of the cost of living increasing and tried to raise my rent for a one bed by £150 a month. Despite many amenities being unusable and new building work of a 20 story tower across the road creating noise pollution and view blockage, rent increases of £350+ are a regular occurrence for residents. After an inspection, the landlord decided my apartment was in such immaculate condition that they would be willing to give me no increase at all, this took months of me fighting and quite frankly I’d had enough. They only told me a week before my contract was due to end so I had already been forced to make other arrangements - when I told them I would be moving out they then tried to manipulate me into staying by making me believe that I had to give a months notice. After paying for legal advice, I found out this was false and I would be able to move out with no repercussions. A week after inspection when I moved out, they tried to take £171 from my deposit for the painting of one small wall mark that is classified as wear & tear. It took over a month of persistent emails, threatening legal action, and getting TDS involved for them to return the undisputed part of my deposit (which legally should have been returned in 10 days) - it could take 3 months for me to get the £171 back. Holding onto deposits for extended periods of time is a blatantly obvious scam, especially due to the landlord stating they were “extremely pleased” with the inspection a week before. This company have repeatedly shown they do not care for their residents wellbeing or safety, only for lining their own pockets - I would implore anyone to avoid at all costs.

Leila · 22 June 2023