Trusted Agent profile · Wandsworth
★★★★★
767 reviews across 1 platform
45 London, Wandsworth, SW11 3SH
Part of Urban Bubble, see every office.
Urban Bubble's office in Wandsworth, at 45 London, is rated 3.6 out of 5 across 767 reviews on 1 platform, including 767 Google reviews rated 3.6.
Tell us what you need and we'll put you in touch. Urban Bubble hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
GoogleI’ve had a great experience with Mark, the caretaker in Vantage Quay. He is very friendly and always quick and efficient in responding to queries or solving issues! Thank you
Thank you so much for leaving a review Valeria. Mark will be delighted to hear your kind words
1/5
GoogleI rented an apartment from [urbanbubble] for six months and vacated it a year and a half ago. Despite numerous emails, I still haven't received my security deposit back. The lack of communication and unprofessionalism is unacceptable. I strongly advise against renting from this company.
5/5
GoogleMark and John from the Urban bubble Manchester team are competent and super terrific! They arrived quickly to fix an issue inside my apartment and were so courteous. Thanks Urban bubble!!
Thank you so much Ugochi! I am so pleased Mark and John were able to quickly assist with your issue
5/5
GoogleHad a great experience finding a property with these amazing agents. During my time house hunting I had the joy of working with two agents, Zula and Kyia! Both super helpful, knowledgeable and now I’m moving into a gem of a property. No matter how much of a pain and stress merchant I was being they always answered the phone and replied to emails very quickly and professionally, and I can’t forget pleasantly!
5/5
GoogleMany thanks to our new concierge Mark at Vantage Quay, dealt with an issue i had and had someone on site within the hour. 5⭐️ service.
Thank you so much John, I am so pleased Mark was able to assist you.
5/5
GoogleI have had a good experience with Urbanbubble, any issues were fixed immediately by our amazing site manager at Vantage Quay Mark Thwaites! Lovely man, excellent work.
Thank you so much Thomas, I shall be sure to pass on your comments to Mark.
5/5
GoogleI have had a good experience with Urbanbubble, any issues were fixed immediately by our amazing site manager at Vantage Quay Mark Thwaites! Lovely man, excellent work.
Thanks so much Kyle, Mark will be delighted to have been mentioned!
1/5
Google0 communication between staff. Emails are answered at least every 4/7 days. No urgency from anyone from the property management or Lettings team. A lot of corner cutting and compliance issues that need investigating. Deposits are never returned.One of the worst companies I’ve used.
1/5
GoogleI have had a really bad experience with them, been living with a broken window for over one year now and they are not responsive even after following up with them countless times yet they keep charging me full rent and even added the rent prices
5/5
GoogleMet Mark at Freshfields today for the first time. He was extremely polite and helpful. Looks after the property really well. Very nice man. A credit to Urban Bubble
Thanks Karen, really appreciate the review!
5/5
GoogleCaroline Bousfield of Urban Bubble, excellent customer service again, above and beyond to help me and my Family each time we ask. Thank you.
Thanks so much Shane, Caroline will be delighted she's been able to assist you!
5/5
GoogleAlways come down in the morning to a freshly cleaned entrance by a super friendly Nick! He helps with the packages and rubbish whenever he sees me. Lovely guy and a super nice person to have around!!
5/5
GoogleI have a property at Freshfields and I've recently had a few issues with my tenant. The staff on site, Mark and Steve, have been fantastic in helping me resolve a number of issues. Really approachable, friendly and professional. Nothing was a bother. As I'm not often at the property its a comfort to know that Urban Bubble are providing such quality staff to look after the building.PositiveResponsiveness, Professionalism
5/5
GoogleUrbanbubble has gone through a lot of changes in the past year. Thank you for your continued work. Your timely support and help are very important to the landlords. It is honor to know you.
5/5
GoogleFlatmate and I were shown round by Lewis who is absolutely fantastic. Incredibly thoughtful and attentive always right up until we had our referencing through. Can’t recommend enough.
Thank you for the review Taylor! Lewis will be delighted to read your comments.
5/5
GoogleAwesome. Thank you Mr John of urban bubble for always helping out at REGENTS COURT. You're very reliable and offer exceptional services!
Thank you, Olotu!
5/5
GoogleThank you Urbanbubble for getting the cladding situation sorted for us. Great job and appreciate the regular updates and final result!PositiveResponsiveness, Professionalism
5/5
GoogleMark is very professional and is working hard to keep the building clean. He has been so helpful every time I have asked for help. Thanks Mark :)
5/5
GoogleAlbert House in Didsbury is always spotlessly clean! Mark is always responsive and helpful, he helped me to deal with my bike lock when I was having issues.PositiveResponsiveness
1/5
GoogleAwful service! Worthy to offer an emergency number but when you need it, have to wait 40 minutes to get someone on the line and hear that it will take at least 3 hours to get someone to open the main gate. Why call it as emergency phone? It is happing the last two weeks, same problem. Should we park our cars outside to avoid it? For a company self called property management, surely that is not the right way to manage a building with more than 60 apartments.
1/5
GoogleEach time we have needed them to get something fixed or repaired it has been the same story: months instead of weeks to get to a resolution on the issue, with zero updates on progress unless you chase for them. As with the other negative reviews, they will no doubt leave a 'sorry for the dissatisfaction' response to this and an email address to contact them. That's not good enough. Don't be "sorry", be reliable and professional in the first place. And if it's the contractors being hired that are untrustworthy the solution is to get better ones.
5/5
GoogleRecently I moved here. south-side building assistant Mr Mark explained all in detail about the building property. He is soo good and the building is soo good
Thank you so much Keerthi, Mark will be very pleased to read your comments.
5/5
GoogleI did all the work of renting my house with Elena Rodriguez, I am very satisfied, they answered emails very quickly and helped me in every step.
Thank you Hadi, Elena will be so pleased to read your comments!
5/5
GoogleI would like to give my thanks to the conceirge Mark who is so helpful and quick response. Much appreciate !
Thank you Benedict, will be sure to pass on your comments!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Urban Bubble hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.
