5/5
GoogleVery proactive. Purchased my house through them and was very pleased with the service so I also instructed them to sell my old home.
Agent replied
Thank you for your review, we really appreciate it.
Trusted Agent profile · Walton On Thames · Surrey
Verified
James Neave Estate Agents Walton On Thames reviews
★★★★★
441 reviews across 3 platforms
38 High Street, Walton On Thames, Surrey, KT12 1DE
James Neave Estate Agents's office in Walton On Thames, Surrey, at 38 High Street, is rated 4.7 out of 5 across 441 reviews on three platforms, including 306 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
306
Reviews on Google
This office
70
Reviews on Facebook
This office
65
Reviews on The Trusted Agent
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers36 reviews
Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ...Read all 36 from sellers
Buyers20 reviews
I found the service provided to be very helpful, friendly and professional. Both Andy and Ryan were very quick to respond to my enquiries. They were ...Read all 20 from buyers
Landlords4 reviews
We have used James Neave for many years as our rental agents (in particular Andy Davies) and they have always been very good, reliable, responsive and have ...Read all 4 from landlords
Tenants4 reviews
It has been a great pleasure working with Amber and her team and not forgetting Lindsey's 3 monthly inspections, which enabled me to keep the property in good ...Read all 4 from tenants
About James Neave Estate Agents Walton On Thames
James Neave the Estate Agents are independently-owned property specialists based on Walton on Thames High Street. We don’t believe that all Estate Agents are the same. We firmly believe that the decision of which Estate Agent you instruct to sell or let your home will have an impact on the outcome. We focus on doing all we can to bring our customers complete satisfaction. Our desire to bend over backwards when necessary has won us many friends, and we are proud to say a significant proportion of our work is repeat business and referral. Establishing long-lasting relationships is key to our ongoing success. We have many years of experience in our chosen field, and we know our area very well. If you are looking for a friendly service and an unparalleled knowledge, you need to talk to our experts at the earliest opportunity. With James Neave by your side, your property needs are fully taken care of. We are proud of the friendly service we provide, and the understanding manner with which we treat our customers. We don’t believe in giving you the hard sell just to get you to sign up with us, because we believe in good old-fashioned customer service instead. When we build a strong relationship with our customers, we do so because we know this is the way to achieve mutual success. Whether you’re looking to sell a house or flat in the area or you’re hoping to find a tenant to lease your property, you should be talking to James Neave the Estate Agents first. We’re always ready to have a friendly chat with you in order to assess the options that are open to you, so pop in for a coffee and some high quality guidance today! AREAS THAT WE COVER: Walton on Thames, Hersham, Weybridge, Addlestone, Chertsey, Esher, West Molesey, East Molesey, Kingston, Claygate, Woking, Shepperton. SPECIALISING IN: Residential Sales, Lettings & Property Management
Awards
The Trusted Agent 2026 results for James Neave Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Walton On Thames office, from every platform, shown as written. First names only.
Google5/5
GoogleI highly recommend James Neave, the service was professional, prompt and friendly. All staff went over and above to be supportive throughout the process.
Agent replied
Thank you so much Neeta, its been a pleasure working with you x
5/5
GoogleBig thank you to oscar and Andy Thank you for such a brilliant sevice And the goody bag yesterday . The staff are always polite and helpful and …
5/5
The Trusted AgentExcellent Service
The agent was very professional and easy to talk to. Very supportive when things didn't go smoothy with our sale and encouraged us to keep going. Extremely satisfied with the whole process.
Agent replied · 23 August 2022
Thank you Jean for your review :-)
5/5
GoogleJames Neave’s service is genuinely fantastic! I have used them for over 15 years to both manage and sell property. The whole team are extremely knowledgable, professional and provide a wonderful personal touch. …
Agent replied
Thank you so much Matt, it’s been a pleasure working with you and thank you for your kind words 😊 …
5/5
FacebookExcellent firm. Having met Andy Davies his passion for the job and for his clients shone through. A really genuine guy who always put his clients and service first.
5/5
GoogleWe’ve now bought (last year) and sold (this year) through the support of James Neave. The team are extremely helpful and kind-natured who want to get the best outcome for you and the best price for your home. They were with us through each step of process and managed our expectations really well.
5/5
GoogleReally positive experience with everyone at James Neave. They sold our flat and were professional and friendly through out, no matter who we dealt with. …
5/5
GoogleVery well organised and great communication.
5/5
GoogleSuch a positive experience!! They kept me informed throughout this whole process. Updated me on my many viewings and times, friendly, approachable and always available for any questions I had. …
Agent replied · 2 June 2024
Thank you Christine, It was a pleasure working with you and thank you for your kind words ❤️
5/5
GoogleSelling your home can be one of the most stressful moments in anyone's life! For me this was the most easiest, less stressful moment!! …
5/5
GoogleJames Neave were the agent for the property I purchased and I would highly recommend. I was a first time buyer and even though they were acting for the seller, James Neave were incredibly helpful in explaining various steps in the process …
5/5
GoogleVery helpful and always quick to respond (as a tenant). Fees were reasonable and they seemed to know the landlord and property very well.
5/5
GoogleImportant to share a positive experience of an estate agent when it happens. I have rented with James Neave for 3 years and they have been brilliant. They have communicated clearly, provided us with support whenever we have needed it and …
5/5
GoogleGreat experience working with James Neave! Our deal was quite a long and complicated one due to solicitors and other legal stuff. James Neave were helpful and professional during those "legal battles" and were trying to help us along the …
5/5
GoogleWe bought our house with James Neave, the whole team were amazing, very accommodating for viewings, great at following up in a friendly and approachable way guiding us through the process which helped with a speedy purchase. No matter who …
5/5
The Trusted AgentGreat from Start to Finish
James Neave have been very helpful and a pleasure to deal with from start to finish of our tenancy. Would recommend to anyone looking to live or sell in the area.
Agent replied · 11 March 2021
Thanks Harry, we really appreciate your kind words :-)
5/5
GoogleIn all my dealings with Andy at James Neave, I've been continually impressed by Andy's professionalism and dedication to what he does. Very impressed.
5/5
FacebookSold our flat before it went live on any websites, so very happy customers. Professional, friendly, reliable communication, can't fault the team they really were excellent :-)
Agent replied · 30 April 2023
Thank you! It’s been a pleasure working with you 😊
5/5
GoogleA cut above other estate agents. The team are super friendly, responsive and energised. They sorted things out quickly and fairly during our tenancy.
Agent replied
Thank you for your kind words Robert :-)
5/5
GoogleThank you Ben for your review :-)
5/5
GoogleThe team were really helpful in finding us great properties and were brilliant in communicating with us during the process. Would definitely recommend!
Agent replied · 8 June 2024
Thank you Oliver, you are very kind :-). Please keep in touch and enjoy your lovely new home.
5/5
GoogleExcellent service. Had a flat to rent. From instruction to be occupied two and a half weeks. Amazing customer service. Would thoroughly recommend.
Agent replied · 7 April 2023
Thank you for your review Brian, sorry this is such a slow response!
5/5
The Trusted AgentDefinately Recommend.
Very pleasant to deal with, always kept informed of situation, very knowledgeable in their approach. Would definitely use again and recommend to friends.
Agent replied · 15 January 2022
Thank you for your kind words Cheryl :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about James Neave Estate Agents Walton On Thames
What do sellers say about James Neave Estate Agents Walton On Thames?
36 reviews from sellers, rated 4.9 out of 5 on average. For example, Dawn wrote: "Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ..."
What do buyers say about James Neave Estate Agents Walton On Thames?
20 reviews from buyers, rated 5.0 out of 5 on average. For example, Nicole wrote: "I found the service provided to be very helpful, friendly and professional. Both Andy and Ryan were very quick to respond to my enquiries. They were ..."
What do landlords say about James Neave Estate Agents Walton On Thames?
4 reviews from landlords, rated 5.0 out of 5 on average. For example, Greville wrote: "We have used James Neave for many years as our rental agents (in particular Andy Davies) and they have always been very good, reliable, responsive and have ..."
What do tenants say about James Neave Estate Agents Walton On Thames?
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Frank wrote: "It has been a great pleasure working with Amber and her team and not forgetting Lindsey's 3 monthly inspections, which enabled me to keep the property in good ..."
Has James Neave Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: James Neave Estate Agents, Walton On Thames won Trusted Agent.
Want James Neave Estate Agents to help?
Send James Neave Estate Agents a message.
