5/5
GoogleAndy and his team managed to sell my property in record time in difficult times without and hassle. Amazing service - would highly recommend
Trusted Agent profile · Walton On Thames · Surrey
Verified
James Neave Estate Agents Walton On Thames reviews
★★★★★
441 reviews across 3 platforms
38 High Street, Walton On Thames, Surrey, KT12 1DE
James Neave Estate Agents's office in Walton On Thames, Surrey, at 38 High Street, is rated 4.7 out of 5 across 441 reviews on three platforms, including 306 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
306
Reviews on Google
This office
70
Reviews on Facebook
This office
65
Reviews on The Trusted Agent
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers36 reviews
Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ...Read all 36 from sellers
Buyers20 reviews
I found the service provided to be very helpful, friendly and professional. Both Andy and Ryan were very quick to respond to my enquiries. They were ...Read all 20 from buyers
Landlords4 reviews
We have used James Neave for many years as our rental agents (in particular Andy Davies) and they have always been very good, reliable, responsive and have ...Read all 4 from landlords
Tenants4 reviews
It has been a great pleasure working with Amber and her team and not forgetting Lindsey's 3 monthly inspections, which enabled me to keep the property in good ...Read all 4 from tenants
About James Neave Estate Agents Walton On Thames
James Neave the Estate Agents are independently-owned property specialists based on Walton on Thames High Street. We don’t believe that all Estate Agents are the same. We firmly believe that the decision of which Estate Agent you instruct to sell or let your home will have an impact on the outcome. We focus on doing all we can to bring our customers complete satisfaction. Our desire to bend over backwards when necessary has won us many friends, and we are proud to say a significant proportion of our work is repeat business and referral. Establishing long-lasting relationships is key to our ongoing success. We have many years of experience in our chosen field, and we know our area very well. If you are looking for a friendly service and an unparalleled knowledge, you need to talk to our experts at the earliest opportunity. With James Neave by your side, your property needs are fully taken care of. We are proud of the friendly service we provide, and the understanding manner with which we treat our customers. We don’t believe in giving you the hard sell just to get you to sign up with us, because we believe in good old-fashioned customer service instead. When we build a strong relationship with our customers, we do so because we know this is the way to achieve mutual success. Whether you’re looking to sell a house or flat in the area or you’re hoping to find a tenant to lease your property, you should be talking to James Neave the Estate Agents first. We’re always ready to have a friendly chat with you in order to assess the options that are open to you, so pop in for a coffee and some high quality guidance today! AREAS THAT WE COVER: Walton on Thames, Hersham, Weybridge, Addlestone, Chertsey, Esher, West Molesey, East Molesey, Kingston, Claygate, Woking, Shepperton. SPECIALISING IN: Residential Sales, Lettings & Property Management
Awards
The Trusted Agent 2026 results for James Neave Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Walton On Thames office, from every platform, shown as written. First names only.
Google5/5
GoogleWe were extremely impressed with James Neaves. The guys were so pleasant to engage with and they really went the extra mile to get things done for us. If you are looking for an honest, hard working, transparent estate agent, James Neave is who you're after.
Agent replied
Thank you Rebecca, we really appreciate your kind words :-)
5/5
GoogleFrom property rental to final sale, I was really impressed with James Neave. Thanks to Ben and Amber for their excellent service.
5/5
GoogleHighly recommend James Neave. We have both rented out our property and sold through Andy and his team. They are responsive, go the extra mile and customer focused. Can’t recommend enough.
5/5
FacebookWe have just sold our house via James Neave and we have been impressed with the whole team there. They are friendly, open and dedicated and were quick to respond to any queries or requests we had. Thanks to Andy, Oscar and the team.
5/5
GoogleAndy and his team are some of the best sales/lettings agents around. Their quality of service and friendly staff make them a please to deal with. Never feel like I am getting wrong advice or ripped off. Keep up the good work gang!!
5/5
The Trusted AgentGreat service
Received great service from start to finish. Dealt with Andy Davies. Kept us fully informed throughout the transaction. Would highly recommend.
5/5
GoogleExcellent service - good communication and follow up throughout the transaction - a pleasure to work with.
5/5
GoogleJordan supported us from the initial viewings all the way through to completion. His friendliness, professionalism and proactiveness really shone through. It really did make a difference in the buying process and he was always on call if we …
Agent replied · 1 July 2023
Thank you so much for your kind words Alex & Martina, we look forward to working with you moving forward x
5/5
GoogleEverybody at James Neave were so friendly and could not do enough. They kept me in the loop with everything. A thoroughly nice bunch and extremely professional. Would highly recommend.
5/5
GoogleIve recently purchased a house that was marketed through James neave in walton. I just want to say that I had a fantastic experience (not many can say that about house purchase!) special mention for Ryan Wales who was consummate …
5/5
GoogleI would highly recommend James Neave for your next property purchase. The entire team was fantastic from start to finish. Ryan Wales managed everything for me right from the beginning, from my search for the right property right up to …
5/5
GoogleI recently used James Neave Estate Agents to sell my flat, which turned out to be an incredibly tricky and lengthy process with numerous unexpected hurdles along the way. From start to finish, their service was outstanding, and I couldn’t …
5/5
GoogleThe James Neave team in Walton are always so responsive, professional, friendly and proactive I would highly recommend James Neave The entire team was fantastic from start to finish.
5/5
GoogleWe purchased our property through James Neave in November 2023 after looking for nearly 2 years. They were absolutely brilliant from a buyers experience. It was so refreshing to work with this estate agency. Jordan managed the process for …
5/5
GoogleWe bought our house in Row Town through James Neave and had a delightful experience throughout. All the staff are so friendly, professional, swift with communication and honest in setting expectations for what the vendors want, so we knew …
5/5
GoogleThe team at James Neave were great. They initially helped up secure a rental property, and then purchase our home. They were all very friendly, helpful and patient with us. The communication was great and very efficient. Thank you all so much :)
Agent replied · 7 April 2023
Thank you Joanna for your review :-)
5/5
FacebookI alwaysenjoy what you share here on Facebook but we're not friends yet, I have tried several times to send you a friend request but it's not going through. I'll be so glad If you can just click into my profile and send me a friend request, but If you find this message embarrassing please pardon my manners,
Agent replied · 7 November 2023
I alwaysenjoy what you share here on Facebook but we're not friends yet, I have tried several times to send you a friend request but it's not going through. I'll be so glad If you can just click into my profile and send me a friend request, but If you find this message embarrassing please pardon my manners,
5/5
GoogleWe want to take this opportunity to show our appreciation to the whole team at James Neave for their outstanding service during the recent sale of our house. What could have been a very stressful event was made so much easier by their …
Agent replied · 24 June 2024
Thank you so much Neil, it was a pleasure working with you and we wish you the best of luck in your lovely new home. Do keep in touch 😊 …
5/5
The Trusted AgentOutstanding
Andy has been superb throughout the whole transaction. Always at the end of the phone whenever I've needed him and his team are always happy to help especially Ryland and Amber.
5/5
GoogleThe James Neave team in Walton are always so responsive, professional, friendly and proactive. On selling two properties (one residential, 1 commercial), they handled all lawyer queries they could, sealed a 15% sales price more than initial …
5/5
GoogleJust sold my house through these agents, I had 7 different estate agents over and they really stood out - no sharp suits, but smart, well educated and very professional, throughout the process it felt more like working with a friend than …
Agent replied
Thank you for your kind words Graham, we really appreciate it 😊 …
5/5
GoogleI've rented through James Neave for the past 3 years and my experience with Hayley, Amber S and Amber H has always been positive - from the super friendly and professional service, to always responding quickly and making sure any issues are …
Agent replied · 3 June 2024
Thank you for your feedback Ivana we really appreciate it ❤️
5/5
GoogleWe were so impressed with Ryan at James Neave Walton-on-Thames when we purchased our property. He was professional and always quick at relaying any queries we had to the seller, as well as being proactive in making sure we had everything in …
Agent replied
Thanks you for you kind words Miles and Sophie, we hope you enjoy your lovely new home ❤️🥰 …
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Questions about James Neave Estate Agents Walton On Thames
What do sellers say about James Neave Estate Agents Walton On Thames?
36 reviews from sellers, rated 4.9 out of 5 on average. For example, Dawn wrote: "Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ..."
What do buyers say about James Neave Estate Agents Walton On Thames?
20 reviews from buyers, rated 5.0 out of 5 on average. For example, Nicole wrote: "I found the service provided to be very helpful, friendly and professional. Both Andy and Ryan were very quick to respond to my enquiries. They were ..."
What do landlords say about James Neave Estate Agents Walton On Thames?
4 reviews from landlords, rated 5.0 out of 5 on average. For example, Greville wrote: "We have used James Neave for many years as our rental agents (in particular Andy Davies) and they have always been very good, reliable, responsive and have ..."
What do tenants say about James Neave Estate Agents Walton On Thames?
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Frank wrote: "It has been a great pleasure working with Amber and her team and not forgetting Lindsey's 3 monthly inspections, which enabled me to keep the property in good ..."
Has James Neave Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: James Neave Estate Agents, Walton On Thames won Trusted Agent.
Want James Neave Estate Agents to help?
Send James Neave Estate Agents a message.
