5/5
GoogleJasmin in particular, but the whole team were fantastic in helping with my house purchase. Really professional and no question was too much
Trusted Agent profile · Walton On Thames · Surrey
Verified
James Neave Estate Agents Walton On Thames reviews
★★★★★
441 reviews across 3 platforms
38 High Street, Walton On Thames, Surrey, KT12 1DE
James Neave Estate Agents's office in Walton On Thames, Surrey, at 38 High Street, is rated 4.7 out of 5 across 441 reviews on three platforms, including 306 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
306
Reviews on Google
This office
70
Reviews on Facebook
This office
65
Reviews on The Trusted Agent
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers36 reviews
Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ...Read all 36 from sellers
Buyers20 reviews
I found the service provided to be very helpful, friendly and professional. Both Andy and Ryan were very quick to respond to my enquiries. They were ...Read all 20 from buyers
Landlords4 reviews
We have used James Neave for many years as our rental agents (in particular Andy Davies) and they have always been very good, reliable, responsive and have ...Read all 4 from landlords
Tenants4 reviews
It has been a great pleasure working with Amber and her team and not forgetting Lindsey's 3 monthly inspections, which enabled me to keep the property in good ...Read all 4 from tenants
About James Neave Estate Agents Walton On Thames
James Neave the Estate Agents are independently-owned property specialists based on Walton on Thames High Street. We don’t believe that all Estate Agents are the same. We firmly believe that the decision of which Estate Agent you instruct to sell or let your home will have an impact on the outcome. We focus on doing all we can to bring our customers complete satisfaction. Our desire to bend over backwards when necessary has won us many friends, and we are proud to say a significant proportion of our work is repeat business and referral. Establishing long-lasting relationships is key to our ongoing success. We have many years of experience in our chosen field, and we know our area very well. If you are looking for a friendly service and an unparalleled knowledge, you need to talk to our experts at the earliest opportunity. With James Neave by your side, your property needs are fully taken care of. We are proud of the friendly service we provide, and the understanding manner with which we treat our customers. We don’t believe in giving you the hard sell just to get you to sign up with us, because we believe in good old-fashioned customer service instead. When we build a strong relationship with our customers, we do so because we know this is the way to achieve mutual success. Whether you’re looking to sell a house or flat in the area or you’re hoping to find a tenant to lease your property, you should be talking to James Neave the Estate Agents first. We’re always ready to have a friendly chat with you in order to assess the options that are open to you, so pop in for a coffee and some high quality guidance today! AREAS THAT WE COVER: Walton on Thames, Hersham, Weybridge, Addlestone, Chertsey, Esher, West Molesey, East Molesey, Kingston, Claygate, Woking, Shepperton. SPECIALISING IN: Residential Sales, Lettings & Property Management
Awards
The Trusted Agent 2026 results for James Neave Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Walton On Thames office, from every platform, shown as written. First names only.
Google5/5
The Trusted AgentFab!
Andy and his staff have been brilliant throughout!
Agent replied · 16 November 2022
Thank you :-)
5/5
The Trusted AgentExcellent Estate Agents
Andy and his team are a fantastic group that really go out of their way to help.
Agent replied · 30 April 2021
Thank you Stuart, we really appreciate your kind words :-)
5/5
FacebookI have been in the property business for 30 years. I have been a client of James Neave Estate Agents for seven years. Andy and his team have provided me with an exemplary service, both for letting and for sales. A very high quality and professional firm, I have no hesitation in recommending James Neave to anyone.
5/5
FacebookI have bought my first property through JN. The agents were friendly, professional and reliable. I dealt mainly with Andy.
Agent replied
Hey Viola thank you for your kind words, it was a pleasure working with you and I hope your enjoying your new home. Andy 👋
2/5
GoogleI was looking for some accommodation from July, and I found a perfect property through this real estate agency, so I signed the contract with them and paid the holding deposit. However, the landlord suddenly changed their mind and wanted …
Agent replied · 20 April 2023
Hi Daniel Thank you for your review, it is appreciated and we are sorry for the events … More
5/5
GoogleAndy and team did a great job - excellent service and communication throughout, from initial offer to completion.
5/5
GoogleExcellent service, well marketed, quickly found a buyer.
5/5
GoogleGreat experience with Andy and the team, quick and clear communication throughout our buying process. Really liked their listings online with the drone shots which help you clearly see the property.
5/5
FacebookI bought my house from James Neave eight years ago and sold it with them this year. Both ends of the service were great. I particularly appreciated their service when selling as they got me a buyer quickly, were very communicative throughout the process, and helped guide things to a swift conclusion. They are also super friendly people who can't do enough for you. They truly earn their commission.
Agent replied · 24 May 2023
I alwaysenjoy what you share here on Facebook but we're not friends yet, I have tried several times to send you a friend request but it's not going through. I'll be so glad If you can just click into my profile and send me a friend request, bu… See more
5/5
GoogleWe sold our property in Walton-on-Thames with the assistance of James Neave Estate Agents during a very difficult market, and I couldn’t be happier with the service received. From start to finish, the team was absolutely wonderful and …
5/5
The Trusted AgentEstate agent review
James Neave where excellent from start to finish. They were approachable; understood my needs; achieved a sale instantly and handled with great care and intelligence what became a very difficult transaction to complete in the end. Their communication throughout was excellent and they worked tirelessly to achieve a successful outcome.
Agent replied · 16 November 2022
Thank you Antony and best of luck for the future :-)
5/5
The Trusted AgentFirst time buyer through James Neave
I have just bought a property through James Neave. They kept me informed through out the whole process and recommended the house I have just bought, from another house viewing with them. I will be going back to them in the future if I am thinking of selling my home.
Agent replied · 16 November 2022
Thank you Laura :-)
5/5
GoogleFrom start to finish, Andy and Jordan helped make the process as straightforward and stress-free as possible. Communication was great and we are particularly grateful to Andy who would take the time to explain information in ways we would …
5/5
GoogleWe bought our house with James Neave, the whole team were amazing, very accommodating for viewings, great at following up in a friendly and approachable way guiding us through the process which helped with a speedy purchase. No matter who answered the phone in the office they knew about the house, they always responded really quickly to any questions we had on email or over the phone. Would 100% recommend them, Its hard to find an estate agent that has this level of professionalism at the same time as being just lovely people! Wouldn’t think twice to use them when we come to selling our property.
5/5
GoogleWe firstly used Andy and company at James Neave as letting agents when we were renting the property. We found them to be very efficient and, above all, open and honest. None of this exaggerating any claims. When we decided to sell, the …
5/5
GoogleI have worked with Andrew Davies for a number of years. He is always striving to improve his agency and looking for new ways to help Vendors achieve the highest net price for their biggest tax free asset as well as helping Ladlords maximise their investment. Highly recommend.
5/5
GoogleI used James Neave to sell my property in Walton as they seemed the friendliest and most knowledgeable on the high street. Although the chain took 6 months to complete the team stayed in regular contact which helped keep my mind at rest. I would strongly recommend Andy and his team.
5/5
FacebookInvest with a well-known person and platform, where you will have to create and fund your trading account, have full access to be monitoring your trading account, how your profit goes, and at the end of every successful trading, you can place your withdrawal request to your bank account or bitcoin wallet with no stress. And that was what I achieved from Mr. Ethan Payne who helped me to trade my $1500 into $11,000 weekly Contact him via:Email: ethanpayne700@gmail.comWhatsApp:+44 7862 075181
5/5
The Trusted AgentFlat sale.
I sold my flat with James Neave. I had nothing but problems with my management company and changes in legislation on leaseholds which kept meaning buyers pulled out, however James Neave kept going at it until they sold my flat they never gave up. Would recommend 100%
Agent replied · 16 November 2022
Thank you Tom :-)
4.6/5
The Trusted AgentSale
James Neave & Co provided an excellent services on the recent sale of a property on my behalf in my capacity as executor, regularly checking on the property during the long process of the sale, which was entirely due to legal issues, and were helpful and supportive throughout the transaction
Agent replied · 23 August 2022
Thank you Jenny for your review :-)
5/5
FacebookI finally found an account manager of which for the first time in 5 years I will write a positive review. Mr. Robert really showed his good side. With the depositing and withdrawal of funds, in general, there are no problems, everything comes on time, and of course, webinars which are conducted very often for beginners, traders and if you want to recover your lost funds I recommend Mr. Jackson Robert. In general, for five months I have had no complaints about the platform. you can reach him via email is.jacksonrobert@gmail.com Whastapp:+1 (209) 372-7204
1/5
GoogleI would give -5 stars if I could. When we moved in, there was rotten rubbish all over the drive, slugs in the kitchen and none of the fuses were working. If I listed all of the laughable situations we were put into by this joke of an …
1/5
GoogleIf you rent from this agency, expect to get scammed out of your money at the end of the tenancy. …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about James Neave Estate Agents Walton On Thames
What do sellers say about James Neave Estate Agents Walton On Thames?
36 reviews from sellers, rated 4.9 out of 5 on average. For example, Dawn wrote: "Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ..."
What do buyers say about James Neave Estate Agents Walton On Thames?
20 reviews from buyers, rated 5.0 out of 5 on average. For example, Nicole wrote: "I found the service provided to be very helpful, friendly and professional. Both Andy and Ryan were very quick to respond to my enquiries. They were ..."
What do landlords say about James Neave Estate Agents Walton On Thames?
4 reviews from landlords, rated 5.0 out of 5 on average. For example, Greville wrote: "We have used James Neave for many years as our rental agents (in particular Andy Davies) and they have always been very good, reliable, responsive and have ..."
What do tenants say about James Neave Estate Agents Walton On Thames?
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Frank wrote: "It has been a great pleasure working with Amber and her team and not forgetting Lindsey's 3 monthly inspections, which enabled me to keep the property in good ..."
Has James Neave Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: James Neave Estate Agents, Walton On Thames won Trusted Agent.
Want James Neave Estate Agents to help?
Send James Neave Estate Agents a message.
