5/5
Very impressed with this estate agent's approach. If I were selling or renting in this part of the country I would not hesitate to use Andy Davies and his team.
Agent replied · 8 June 2024
Thank you David :-)

Trusted Agent profile · Walton On Thames · Surrey
Verified
★★★★★
441 reviews across 3 platforms
38 High Street, Walton On Thames, Surrey, KT12 1DE
James Neave Estate Agents's office in Walton On Thames, Surrey, at 38 High Street, is rated 4.7 out of 5 across 441 reviews on three platforms, including 306 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
306
Reviews on Google
This office
70
Reviews on Facebook
This office
65
Reviews on The Trusted Agent
This office
Send James Neave Estate Agents a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ...Read all 36 from sellers
I found the service provided to be very helpful, friendly and professional. Both Andy and Ryan were very quick to respond to my enquiries. They were ...Read all 20 from buyers
We have used James Neave for many years as our rental agents (in particular Andy Davies) and they have always been very good, reliable, responsive and have ...Read all 4 from landlords
It has been a great pleasure working with Amber and her team and not forgetting Lindsey's 3 monthly inspections, which enabled me to keep the property in good ...Read all 4 from tenants
James Neave the Estate Agents are independently-owned property specialists based on Walton on Thames High Street. We don’t believe that all Estate Agents are the same. We firmly believe that the decision of which Estate Agent you instruct to sell or let your home will have an impact on the outcome. We focus on doing all we can to bring our customers complete satisfaction. Our desire to bend over backwards when necessary has won us many friends, and we are proud to say a significant proportion of our work is repeat business and referral. Establishing long-lasting relationships is key to our ongoing success. We have many years of experience in our chosen field, and we know our area very well. If you are looking for a friendly service and an unparalleled knowledge, you need to talk to our experts at the earliest opportunity. With James Neave by your side, your property needs are fully taken care of. We are proud of the friendly service we provide, and the understanding manner with which we treat our customers. We don’t believe in giving you the hard sell just to get you to sign up with us, because we believe in good old-fashioned customer service instead. When we build a strong relationship with our customers, we do so because we know this is the way to achieve mutual success. Whether you’re looking to sell a house or flat in the area or you’re hoping to find a tenant to lease your property, you should be talking to James Neave the Estate Agents first. We’re always ready to have a friendly chat with you in order to assess the options that are open to you, so pop in for a coffee and some high quality guidance today! AREAS THAT WE COVER: Walton on Thames, Hersham, Weybridge, Addlestone, Chertsey, Esher, West Molesey, East Molesey, Kingston, Claygate, Woking, Shepperton. SPECIALISING IN: Residential Sales, Lettings & Property Management
The Trusted Agent 2026 results for James Neave Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Walton On Thames office, from every platform, shown as written. First names only.
5/5
Very impressed with this estate agent's approach. If I were selling or renting in this part of the country I would not hesitate to use Andy Davies and his team.
Thank you David :-)
5/5
Many thanks to Andy Davies and his team at James Neave for the recent sale of my property. They were highly professional, pro-active and positive throughout the process. Highly commended
Thank you so much for your kind words Gillian, it’s been a pleasure working with you ❤️
5/5
A great experience
Katie was an absolute star. Helped with every step of the way. Very good at communicating and making sure I understand everything that was happening as well as my opinions. I would highly recommend
5/5
Flat sale - Hersham KT12
After initially approaching a few agents, both high street and online, I immediately felt reassured and secure with James Neave. Every team member we encountered offered us the same professional, knowledgeable and personable attention and I cannot fault the service at all. This was a sale following a bereavement and I genuinely felt looked after at every step. Thank you to the whole team, it was an absolute pleasure to work with you and I will continue to recommend you to all!
5/5
Andy & the team were great
Andy supported us through the process of buying our first property, he was very helpful and would recommend using James Neave in the future. Thank you!
Thank you four review Sean, sorry for such a slow response! Hope you are good :-)
5/5
We had an overall great experience renting a student flat with RMA- special thanks to Robin Ajit who was responsive whenever we needed any help, and to Marta Romanowska (the lettings admin). They were fair and very informative throughout …
5/5
We first crossed paths with Andy from James Neave when we viewed a property in Ashford TW15 with a view to purchasing it. We decided against it, but had, in the process, met a very nice man! …
5/5
The team at James Neave gave me an accurate appraisal and were able to market and sell my property in just over 3 months. Excellent communication throughout. Can't ask more than that! Derek
5/5
Professional,quick response,with their assistance,the transaction was successfully completed,and I am about to move into my new home.Thank you Andy and your team.
Thank you for your kind words we really appreciate them ❤️😊 …
5/5
Thank you to Andy and the team at James Neave. Everyone was extremely helpful and friendly. Our (many, many) questions were answered quickly and we were kept informed at every step. Thank you!
Thank you for your kind words Cat it was a pleasure to help you guys. Keep in touch 😁 …
5/5
I dealt with Ben and is always helpful, calls back, follows up and keeps you informed. I would recommend this agent.
Thank you Shelley, we really appreciate your review and hope you are enjoying your new home ;-)
5/5
Andy and the team were very helpful throughout the sale of my property and their communication was excellent. Would highly recommend
Thank you Kate, really appreciated :-)
5/5
Mr Andy Davis helped throughout the purchase process and also followed up issues after completion. …
Thank you Kamilla and sorry we have been so slow responding to this! We really appreciate your kind words x
5/5
Thank you Jordan, Hannah and Lisa for your outstanding service and support to us in securing our rental property. This is a very professional, kind and caring team!
5/5
Thanks to James Neave
Many thanks to Andy Davies and his team at James Neave. They were highly professional, pro-active and positive throughout the whole process. Highly commended
Thank you Gillian, it was a pleasure working with you :-)
5/5
James Neave have an amazing team of staff who work quickly, professionally and are also extremely friendly and pleasant. We have had bad experiences with estate agents in the past so assumed the worst this time around but were very pleased with the company from start to finish. We're about to move into our dream home all thanks to the team here. Don't hesitate to go to James Neave!
Ahh Daisy this is lovely, thank you for your kind words we really appreciate it 😍❤️
5/5
Excellent throughout the process of selling our property. We selected James Neave as from the first meeting we had a high level of confidence in the quality and friendliness of the service, and they delivered. They marketed our property to …
5/5
I used James Neave Estate Agents for both the rental management and finally the sale of my property and I have to say that the service and management was excellent throughout. …
5/5
Outstanding Service
Outstanding and supportive service. I deal mostly with Hayley Strong and team members and always polite and efficient service, would highly recommend.
Thank you Anthony we really appreciate your review ❤️
5/5
Andy and the team were fantastic with our latest sale.. They provided us with ongoing communication throughout a rather challenging process and always went out of their way to accommodate us. …
1/5
Shocking they still have my holding deposit,and,the property is back on the market that I have no idea.
Hello, sorry to hear this, it certainly sounds odd & I’d like to look into it for you. Please can you email me which property this is regarding & I can try to help. … More
5/5
We recently sold my mother in laws maisonette with Andy from James Neave. Due to unforeseen circumstances and various lockdowns, it was a much longer process than we all expected but Andy was so helpful, always doing everything he could to …
5/5
Very Professional and Approachable
Andy was very professional in getting the property sold quickly, and then helping to push the sale through to completion.
Thank you Amanda, I really appreciate your kind words ❤️
5/5
James Neave Walton-on-Thames - Great Team
I'd like to give a big thank you to Andy and the team at James Neave Walton-on-Thames. Professional at all times. Go above and beyond. And ultimately drive brilliant results. Very happy indeed. Thanks!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
36 reviews from sellers, rated 4.9 out of 5 on average. For example, Dawn wrote: "Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ..."
20 reviews from buyers, rated 5.0 out of 5 on average. For example, Nicole wrote: "I found the service provided to be very helpful, friendly and professional. Both Andy and Ryan were very quick to respond to my enquiries. They were ..."
4 reviews from landlords, rated 5.0 out of 5 on average. For example, Greville wrote: "We have used James Neave for many years as our rental agents (in particular Andy Davies) and they have always been very good, reliable, responsive and have ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Frank wrote: "It has been a great pleasure working with Amber and her team and not forgetting Lindsey's 3 monthly inspections, which enabled me to keep the property in good ..."
Yes. In The Trusted Agent 2026 awards: James Neave Estate Agents, Walton On Thames won Trusted Agent.
Send James Neave Estate Agents a message.