5/5
GoogleAndy Davies and his team are exceptional agents who would always get my business.
Trusted Agent profile · Walton On Thames · Surrey
Verified
James Neave Estate Agents Walton On Thames reviews
★★★★★
441 reviews across 3 platforms
38 High Street, Walton On Thames, Surrey, KT12 1DE
James Neave Estate Agents's office in Walton On Thames, Surrey, at 38 High Street, is rated 4.7 out of 5 across 441 reviews on three platforms, including 306 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
306
Reviews on Google
This office
70
Reviews on Facebook
This office
65
Reviews on The Trusted Agent
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers36 reviews
Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ...Read all 36 from sellers
Buyers20 reviews
I found the service provided to be very helpful, friendly and professional. Both Andy and Ryan were very quick to respond to my enquiries. They were ...Read all 20 from buyers
Landlords4 reviews
We have used James Neave for many years as our rental agents (in particular Andy Davies) and they have always been very good, reliable, responsive and have ...Read all 4 from landlords
Tenants4 reviews
It has been a great pleasure working with Amber and her team and not forgetting Lindsey's 3 monthly inspections, which enabled me to keep the property in good ...Read all 4 from tenants
About James Neave Estate Agents Walton On Thames
James Neave the Estate Agents are independently-owned property specialists based on Walton on Thames High Street. We don’t believe that all Estate Agents are the same. We firmly believe that the decision of which Estate Agent you instruct to sell or let your home will have an impact on the outcome. We focus on doing all we can to bring our customers complete satisfaction. Our desire to bend over backwards when necessary has won us many friends, and we are proud to say a significant proportion of our work is repeat business and referral. Establishing long-lasting relationships is key to our ongoing success. We have many years of experience in our chosen field, and we know our area very well. If you are looking for a friendly service and an unparalleled knowledge, you need to talk to our experts at the earliest opportunity. With James Neave by your side, your property needs are fully taken care of. We are proud of the friendly service we provide, and the understanding manner with which we treat our customers. We don’t believe in giving you the hard sell just to get you to sign up with us, because we believe in good old-fashioned customer service instead. When we build a strong relationship with our customers, we do so because we know this is the way to achieve mutual success. Whether you’re looking to sell a house or flat in the area or you’re hoping to find a tenant to lease your property, you should be talking to James Neave the Estate Agents first. We’re always ready to have a friendly chat with you in order to assess the options that are open to you, so pop in for a coffee and some high quality guidance today! AREAS THAT WE COVER: Walton on Thames, Hersham, Weybridge, Addlestone, Chertsey, Esher, West Molesey, East Molesey, Kingston, Claygate, Woking, Shepperton. SPECIALISING IN: Residential Sales, Lettings & Property Management
Awards
The Trusted Agent 2026 results for James Neave Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Walton On Thames office, from every platform, shown as written. First names only.
Google5/5
FacebookWould like to say a huge thank you to the team at James Neave in Walton on behalf of DogLost Surrey. We are currently advising on a missing dog in the area and the team were so kind to offer printing services and wallets for posters to help raise awareness to get her home!! Once again, thank you.
5/5
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5/5
GoogleWould like to say a huge thank you to the team at James Neave Walton on behalf of DogLost Surrey. We are currently advising on a missing dog in the area and the team were so kind to offer printing services and wallets for posters to help raise awareness to get her home!! Once again, thank you.
5/5
GoogleVery responsive, professional and knowledgeable!
5/5
GoogleI rented my flat in Walton-on-Thames with the JN team and have had a great experience. First class customer service and the team delivers quality results. Thanks!
5/5
GoogleI have rented for 12 years through James Neave. All phone calls or emails received a timely and efficient response. …
Agent replied · 24 June 2024
Thank you Ursula, best of luck for the future and please keep in touch x
5/5
GoogleI bought my flat through James Neave nearly 8 years ago, and they were so efficient then, that when we came to selling it I knew they were the right people to instruct. In a market that was proving difficult to shift flats they found us a …
5/5
FacebookWe sold our house in Walton with James Neave. They got us a great price and facilitated the whole process superbly which was great given we are overseas landlords. Highly recommended.
Agent replied · 24 May 2023
I alwaysenjoy what you share here on Facebook but we're not friends yet, I have tried several times to send you a friend request but it's not going through. I'll be so glad If you can just click into my profile and send me a friend request, bu… See more
5/5
GoogleGreat service by James Neave Estate Agents. I was able to view the property I was buying at suitable times. Staff were friendly and professional, with their finger on the pulse to drive the sale and purchase through. Recommended.
5/5
GoogleAmber is a star!! Always very helpful and efficient!
5/5
GoogleKnowledgeable , professional and a pleasure to deal with . I would highly recommend .
Agent replied · 6 June 2024
Thank you Nick :-)
5/5
The Trusted AgentOutstanding Team
Brilliant team, extremely professional, always working with us. Felt like they listened to our point of view and always were friendly, no matter who it was! We use them again in a heart beat
5/5
GoogleExcellent customer service.
Agent replied · 6 June 2024
Thank you :-)
5/5
GoogleWe would like to share our experience of working with James Neave Estate Agents, as we feel it is important to praise where praise is due! …
1/5
GooglePathetic, sincere advise to avoid the estate agents. Seem to share wrong details of the house they are renting. In our case, we were told that the property has an allocated parking but can park in any of the bays. Ended up getting my lovely …
5/5
The Trusted AgentGone tomorrow
Sensible, open valuation rewarded by quick sale.
Agent replied · 16 November 2022
Thank you Gary :-)
5/5
FacebookBy far the best agent in Walton on Thames and surrounding areas! Professional and experienced staff with a personal touch that makes a real difference.
Agent replied · 24 May 2023
I alwaysenjoy what you share here on Facebook but we're not friends yet, I have tried several times to send you a friend request but it's not going through. I'll be so glad If you can just click into my profile and send me a friend request, bu… See more
5/5
GoogleWe had a great experience using James Neave, they kept in contact every step of the way during our sale. In fact, they did more running around than our solicitors. Highly recommended
5/5
FacebookThoroughly recommend James Neave estate agents. Fantastic service, great team very reactive and helpful. Don’t hesitate 😀
Agent replied · 30 April 2023
Thank you Carol, it’s been a pleasure working with you 👍🏼
5/5
GoogleReally happy with the service provided by James Neave as both a seller and landlord with them. They provided rapid marketing and engagements for potential buyers and their property management team are first class.
5/5
FacebookGreat local agents and highly recommend. Everyone in the branch are extremely pleasant to deal with.
Agent replied
Thank you Anish Sabherwal, I hope you guys are safe and well.
1/5
GoogleAwful experience from start to finish. I can't tell whether they were taking advantage of us because we were students, woefully incompetent, or both. Whilst applying for the house they lost the documents we had given them and blamed us for …
5/5
GoogleExcellent customer service.
Agent replied
Thank you :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about James Neave Estate Agents Walton On Thames
What do sellers say about James Neave Estate Agents Walton On Thames?
36 reviews from sellers, rated 4.9 out of 5 on average. For example, Dawn wrote: "Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ..."
What do buyers say about James Neave Estate Agents Walton On Thames?
20 reviews from buyers, rated 5.0 out of 5 on average. For example, Nicole wrote: "I found the service provided to be very helpful, friendly and professional. Both Andy and Ryan were very quick to respond to my enquiries. They were ..."
What do landlords say about James Neave Estate Agents Walton On Thames?
4 reviews from landlords, rated 5.0 out of 5 on average. For example, Greville wrote: "We have used James Neave for many years as our rental agents (in particular Andy Davies) and they have always been very good, reliable, responsive and have ..."
What do tenants say about James Neave Estate Agents Walton On Thames?
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Frank wrote: "It has been a great pleasure working with Amber and her team and not forgetting Lindsey's 3 monthly inspections, which enabled me to keep the property in good ..."
Has James Neave Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: James Neave Estate Agents, Walton On Thames won Trusted Agent.
