5/5
The Trusted AgentOwner
Excellent Experience
Agent replied · 16 November 2022
Thank you :-)
Trusted Agent profile · Walton On Thames · Surrey
Verified
James Neave Estate Agents Walton On Thames reviews
★★★★★
441 reviews across 3 platforms
38 High Street, Walton On Thames, Surrey, KT12 1DE
James Neave Estate Agents's office in Walton On Thames, Surrey, at 38 High Street, is rated 4.7 out of 5 across 441 reviews on three platforms, including 306 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
306
Reviews on Google
This office
70
Reviews on Facebook
This office
65
Reviews on The Trusted Agent
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers36 reviews
Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ...Read all 36 from sellers
Buyers20 reviews
I found the service provided to be very helpful, friendly and professional. Both Andy and Ryan were very quick to respond to my enquiries. They were ...Read all 20 from buyers
Landlords4 reviews
We have used James Neave for many years as our rental agents (in particular Andy Davies) and they have always been very good, reliable, responsive and have ...Read all 4 from landlords
Tenants4 reviews
It has been a great pleasure working with Amber and her team and not forgetting Lindsey's 3 monthly inspections, which enabled me to keep the property in good ...Read all 4 from tenants
About James Neave Estate Agents Walton On Thames
James Neave the Estate Agents are independently-owned property specialists based on Walton on Thames High Street. We don’t believe that all Estate Agents are the same. We firmly believe that the decision of which Estate Agent you instruct to sell or let your home will have an impact on the outcome. We focus on doing all we can to bring our customers complete satisfaction. Our desire to bend over backwards when necessary has won us many friends, and we are proud to say a significant proportion of our work is repeat business and referral. Establishing long-lasting relationships is key to our ongoing success. We have many years of experience in our chosen field, and we know our area very well. If you are looking for a friendly service and an unparalleled knowledge, you need to talk to our experts at the earliest opportunity. With James Neave by your side, your property needs are fully taken care of. We are proud of the friendly service we provide, and the understanding manner with which we treat our customers. We don’t believe in giving you the hard sell just to get you to sign up with us, because we believe in good old-fashioned customer service instead. When we build a strong relationship with our customers, we do so because we know this is the way to achieve mutual success. Whether you’re looking to sell a house or flat in the area or you’re hoping to find a tenant to lease your property, you should be talking to James Neave the Estate Agents first. We’re always ready to have a friendly chat with you in order to assess the options that are open to you, so pop in for a coffee and some high quality guidance today! AREAS THAT WE COVER: Walton on Thames, Hersham, Weybridge, Addlestone, Chertsey, Esher, West Molesey, East Molesey, Kingston, Claygate, Woking, Shepperton. SPECIALISING IN: Residential Sales, Lettings & Property Management
Awards
The Trusted Agent 2026 results for James Neave Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Walton On Thames office, from every platform, shown as written. First names only.
The Trusted Agent5/5
GoogleThey were extremely helpful with every step of the way. Definitely recommend them.
4.7/5
The Trusted AgentGood estate agents
Very professional and good at communicating
Agent replied · 15 January 2022
Thank you Sarah :-)
4.7/5
The Trusted AgentSale of house
Great service, lovely knowledgeable staff
Agent replied · 15 January 2022
Thanks Maxiune, it was lovely working with you and we appreciate your review :-)
5/5
GoogleAfter many years belonging to the "generation rent" and going through some pretty awful lettings agents - especially in London, it's fair to say that renting a property from the guys at James Neave made me believe that humanity might not be …
5/5
FacebookWe have just completed on the sale of our garage and could not be happier with the service provided by the staff at James Neave. They were extremely professional at all times, communication was excellent and they were very efficient. We would definitely recommend them. Thank you so much!
5/5
GoogleSold my property recently with James Neave and cannot fault them throughout the whole process. …
5/5
The Trusted AgentSale of property
James Neave acted professionally throughout the sale process and the Team was most helpful
5/5
GoogleMost professional estate agent in the area
5/5
GoogleProfessional service along the whole process!
5/5
GoogleExcellent. Could not fault them. Professional. Realistic. Honest.
Agent replied
Thank you we really appreciate your kind words 😁 …
5/5
GoogleThe staff at James Neave are Excellent Estate Agents. They've never left me with a problem to sort out on my own and have always helped out wherever they could. …
5/5
GoogleReally good process, open clear communication, very helpful when answering questions. The whole process was easy and straightforward. Thanks
5/5
GoogleVery good and quick service
Agent replied
Thank you Mr Lamlum, we hope you enjoy your new home :-)
5/5
GoogleThey really looked after us through a long process and helped with all inquiries. Kind and helpful stuff.
5/5
FacebookWe bought a flat with James Neave four years ago and recently sold it with them. All the staff are polite, friendly and very hardworking. If you're thinking of selling would highly recommend you use them.
5/5
FacebookHad some viewings with Ryan from James Neave recently. He listened to our spec and was very helpful along the way. The whole team are fantastic and make the service personalised. Highly recommended!
4.3/5
The Trusted AgentGreat Job
Only negativity was that my lights were left on after a few viewings. Overall very happy with my experience. Overall
5/5
GoogleThe most professional, personal, and best estate agents in Surrey! They made selling our flat so easy and stress free, helped every step of the way and were always on the ball. …
5/5
FacebookUsed them to rent out (twice) and sell my first home in Hersham. They were great throughout and wouldn't use anyone else in Elmbridge. Delighted to see their signs creeping into Sunbury!
5/5
FacebookOver the last 4 years have received exceptional and friendly service both in the lettings and sales departments. Can't recommend them highly enough. Well done to you all at James Neave.
5/5
FacebookAbsolutely fantastic agents! Friendly, efficient and attentive. Couldn’t recommend the team more highly. As a tenant and landlord I would wholeheartedly recommend you use James Neave in Walton
5/5
The Trusted AgentTotal satisfaction
Perfect service and communication between the parties and lawyers Chasing all parties to meet target date
5/5
The Trusted AgentPurchase of buy to rent
Just purchased a buy to let and flat was rented before completion
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about James Neave Estate Agents Walton On Thames
What do sellers say about James Neave Estate Agents Walton On Thames?
36 reviews from sellers, rated 4.9 out of 5 on average. For example, Dawn wrote: "Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ..."
What do buyers say about James Neave Estate Agents Walton On Thames?
20 reviews from buyers, rated 5.0 out of 5 on average. For example, Nicole wrote: "I found the service provided to be very helpful, friendly and professional. Both Andy and Ryan were very quick to respond to my enquiries. They were ..."
What do landlords say about James Neave Estate Agents Walton On Thames?
4 reviews from landlords, rated 5.0 out of 5 on average. For example, Greville wrote: "We have used James Neave for many years as our rental agents (in particular Andy Davies) and they have always been very good, reliable, responsive and have ..."
What do tenants say about James Neave Estate Agents Walton On Thames?
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Frank wrote: "It has been a great pleasure working with Amber and her team and not forgetting Lindsey's 3 monthly inspections, which enabled me to keep the property in good ..."
Has James Neave Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: James Neave Estate Agents, Walton On Thames won Trusted Agent.
Want James Neave Estate Agents to help?
Send James Neave Estate Agents a message.
