Every review we hold for the Walton on Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom beginning to end Sam Smith made the process of buying so easy and was available at all times. Thank you Sam, highly recommend.
Steve · 10 January 2026
Agent replied · 10 August 2026
Thanks Steve - she is so good at her job and wants to make a difference every day.
Appreciated and with best wishes
Gavin Wallace
MD Residential
★★★★★ 5/5
GoogleVery helpful and professional, you can even call them after sales if you need any help, Frank and the team is very helpful. I definitely recommend.
Zsuzsa · 23 December 2025
Agent replied · 23 May 2026
Thank you for your wonderful review!
We're delighted to hear that you found our team, especially Frank, helpful and professional.
Providing ongoing support even after the sale is a priority for us.
We truly appreciate your recommendation and look forward to assisting you in the future!
Best wishes,
Team TEKOOP
★★★★★ 5/5
GoogleNicola, Pippa and team in the Lettings Department have been exceptional. From overseeing the refurbishment of a previously let property and finding an ideal new tenant everything has been handled in a professional and friendly way. They deserve their 5 ⭐️
Kate · 8 May 2026
★★★★★ 5/5
GoogleThanks to Neville for his superb marketing of my property. His advice on the pricing, along with the video tour, the photos and the written details he produced, effected immediate requests for viewings and a swift offer.
A big thank you also, to all the members of the admin team who provided excellent customer service....
MMP - for Marketing Made Perfect!
Rosalind · 21 November 2025
★★★★★ 5/5
GoogleWorked with Nicola on a matter regarding the deposit. Nicola was happy to engage with me and acted very compassionately, professionally and with fantastic communications throughout the whole process.
Russell providing fantastic customer service and support as always and really than Nicola for her coordinated effort.
James · 29 March 2026
★★★★★ 5/5
GoogleBarbara and Martyn were amazing, great customer service and really looked after me making sure I got a speedy purchase for my ideal home, Thankyou
Harry · 26 December 2025
Agent replied · 26 May 2026
Thank you for your lovely feedback, Barbara and Martyn will be delighted to know their care and dedication helped you secure your ideal home quickly!
★★★★★ 5/5
GoogleJon was brilliant!! I could not recommend enough!!! From start to finish he made selling our flat a delightful process, he kept us up to date throughout and was ready to respond to questions any time of the day! He arrived early to viewings to make sure the place was ready and offered advice and guidance on how to best show our place to viewers
Ashley · 1 September 2024
Agent replied · 1 September 2026
Thank you Ashley, you and Edie were a pleasure to deal with and hope that you are now settled into your new home
★★★★★ 5/5
GoogleWe had a lovely experience with Jessie when viewing the property today. She was very friendly, professional and welcoming, and made us feel comfortable throughout the viewing. She was happy to answer all our questions and was very helpful. …
Gabriela · 30 August 2026
Agent replied · 6 September 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear you had such a positive experience with Jessie at your viewing. It’s fantastic to know she was friendly, professional and welcoming, and took the time to answer all … More
★★★★★ 5/5
GoogleFine and Country we’re more than helpful throughout the process of buying our dream cottage. From the moment we viewed the property to the day we moved in they kept us informed and chased Solicitors, not always an easy task!!. Mention for Richard, Julie and Sally but I’m sure the whole team deserves a big thanks for all their support throughout a stressful time, many thanks 😊
Paul · 6 February 2026
Agent replied · 6 June 2026
Thanks so much for taking the time to leave such a lovely review, it's very much appreciated and the whole team wish you every happiness in your new home.
★★★★★ 5/5
GoogleI recently sold my flat in Aldershot through Te Koop. Excellent service from start to finish and their fees are very reasonable compared to other agents in the local area. This was my first sale and Frank was able to give sound advice and …
Charles · 23 May 2025
Agent replied · 23 May 2026
Thank you for your glowing review Charles, we really enjoyed working with you and your amazing property, so glad we could help every step of the way.
★★★★★ 5/5
GoogleThe team at the Denbigh branch went over and above every step of the way. Lauren, Jack and Linda were efficient, friendly and made us feel that nothing was ever too much trouble. I can't praise the service they provided enough.
R · 7 July 2025
Agent replied · 8 July 2026
Thank you very much for the great review!
★★★★★ 5/5
GoogleI stayed in house for 1 year and had an excellent experience. The property was well-maintained, comfortable, and in a great location. Communication with Khilan was always smooth, he responded promptly and was very supportive
Avinash · 19 September 2025
Agent replied · 19 June 2026
Thanks so much for sharing this glowing feedback, Avinash. We're delighted to hear that your experiences with us were positive ones. We put customer care at the forefront of what we do, so it's lovely to be recognised for this. Thanks again,
★★★★★ 5/5
GoogleI have both bought a house via Paul, and I have sold a house via Paul - surprisingly.
He was consistently 100% from start to finish. Responsive and always happy to help (even when it might be slightly out of his realm, which it often was).
The sale was long, with many many problems along the way. Paul couldn’t have acted any better throughout.
Could not recommend Paul enough.
Joey · 29 May 2024
Agent replied · 29 May 2026
Many thanks for the review Joey and all the best in your lovely new home
★★★★★ 5/5
GoogleFantastic service. Sally Jackson has been outstanding from start to finish, highly recommend. Thanks again!
Max · 6 March 2026
Agent replied · 6 June 2026
Thank you so much for your lovely review of our fantastic staff member Sally, it's much appreciated and we'll be sure to pass on your kind words.
★★★★★ 5/5
GoogleFrom the sale viewing, negotiation and to the exchange of the sale contract, whole process was professional and customer focused. I am really satisfied with whole sale service. Thank you Ben.
Junghwan · 4 July 2026
★★★★★ 5/5
GoogleWe recently complete the auction of our house in Bishop Auckland. The staff at JW Wood were a pleasure to work with, marketed the house beautifully, and worked hard to get viewings. The house sold for above estimate - I think this was …
Graeme · 26 May 2025
Agent replied · 26 May 2026
Thank you so much for your kind words and recommendation; Martyn, Barbara, and the entire team are delighted to have been part of your successful auction experience!
★★★★★ 5/5
GoogleThe support we received from Curchods was fantastic, particularly Penny who was approachable, down to earth and a pleasure to work with. Over the course of our house exchange we had to access the property many times for renovation quotes and to arrange various works. Penny was accommodating each time and really was helpful. I am grateful for the support we received. Thank you
David · 30 September 2025
★★★★★ 1/5
GoogleMade a deal with Khilan which he accepted.
He then made a 'eweturn' on the agreement and reneged on his deal.
Not a person or man of his word.
Also has incredibly oversized feet for his height and stole a staff members lunch (delicious Pizza) from our premises.
Do not trust this person.
RS · 19 May 2026
Agent replied · 19 June 2026
This individual has never been a customer of my estate agency business and their review relates solely to a separate dispute regarding a used vehicle purchase.
I left an honest review based on my experience as a customer after issues with the vehicle were not properly resolved. Unfortunately, instead of addressing those concerns professionally, the response here contains personal insults and unrelated comments.
I believe reviews should reflect genuine experiences with the actual business being reviewed, and I’ll continue to conduct my business professionally and transparently.
★★★★★ 5/5
GoogleThe team here in Bishop Auckland are amazing, they are friendly, understanding and respectful! Questions always answered, and fast at responding if they haven't got the answer they are happy to find out! The team and management always give you time and build good relationships with their clients! I would highly recommend them .. 😊 …
Vicki · 26 April 2026
Agent replied · 26 May 2026
Thank you for taking the time to give the team at Bishop Auckland this 5 star review. We appreciate it and look forward to being of assistance in the future.
★★★★★ 5/5
GooglePaul was great from start to finish, good communication and very patient with our incessant questions! Thoroughly recommend his services. Thanks again.
Mihael · 29 December 2025
Agent replied · 29 May 2026
Thanks for the lovely review Mihael. Hope you are settling well in Roberttown. All the best to Linda as well 👍 …
★★★★★ 5/5
GoogleBeing new in the UK & Buying our first home was both exciting and nerve-wracking, but TE Koop estate agency made the journey seamless. A huge thanks to the whole team and especially Mr.Frank, who was incredibly supportive throughout...always responsive, knowledgeable, and proactive in keeping everything on track.
Mr.Frank shown us the property, making the viewing process smooth and enjoyable.
Thanks to their efforts, everything was handled efficiently . If you're looking for a team that truly goes the extra mile, we couldn't recommend them more!
Vinodh · 23 September 2025
Agent replied · 23 May 2026
Thank you so much for your thoughtful review. Buying your first home is a big moment, and we’re honoured to have been part of it. At TEKOOP, we believe the process should feel clear, calm, and quietly confident from start to finish.
Frank’s role is never just about showing a property, it’s about making sure every step feels supported, every question answered, and every detail handled with care. We’re delighted to hear the journey felt seamless and that our team helped make it enjoyable.
Going the extra mile isn’t a slogan here, it’s simply how we work. Thank you again for your trust, and we look forward to helping you in the future.
All the best Team TEKOOP
★★★★★ 5/5
GoogleHaving worked with Jon for many years I had no hesitation in recommending him to my brother-in-law and his partner. He is a fantastic estate agent and has his clients best interests at heart. He managed to get a great price for their flat which meant they could buy a better house than they originally thought they could. We were in regular contact with updates throughout the process and everything went smoothly. I would absolutely recommend Jon to anyone looking to sell their home, he's genuinely
the best estate agent I've known, he will get the best price possible, he's a nice guy, easy to get along with and very approachable.
Amy · 1 September 2023
Agent replied · 1 September 2026
Thank you Amy, we also made a great team when we worked together x
★★★★★ 5/5
GoogleJon was both professional and helpful and remained calm when my sale became complicated. I found him extremely knowledgeable and it was a relief to be able to leave everything to him n the knowledge that he would act in my best interests. Throughout the process he was completely trustworthy and he did everything he could to take the pressure off me. I have no hesitation in recommending him to anyone who is looking to sell their home with the least stress possible.
Helen · 1 September 2023
Agent replied · 1 September 2026
Thank you Helen and so pleased that all was done smoothly. Best of luck for the future
★★★★★ 5/5
GoogleI don’t even know where to start with this review without turning it into a novel.. But my partner and I found ourselves in the right situation to move up the property ladder. We had previous agents come into our old home but no one could be compared to our first interaction with Jon Williams. His personal experience in the housing industry outweighed anyone else's we had previously met. He explained everything to us, including the costs with no hidden charges and how it all works from start to finish. There was an instant like from us towards Jon. Jon is extremely approachable, knowledgeable and very helpful. He had a professional photographer come in to guide us on the best way to show our home to get it ready for viewings. Jon was with us every step of the way for selling and buying even if it wasn’t his responsibility, and unlike other agents we’ve dealt with. He is still on the other side on the phone if we’ve any questions even after we’ve moved. He already knows, if we did ever want to go through all of this again then he would be our first point of contact. Thank you so much Jon.
Deborah · 1 September 2023
Agent replied · 1 September 2026
Thank you so much Debbie and James. It was great to help you along the way for your first property sale and thank you for your help and assistance too
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