Every review we hold for the Walton on Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBarbara, Elizabeth and the team at JW Wood have been exceptional. From the initial viewing request to the final offer negotiations and beyond. Being from the U.S. and totally clueless to most of the process, they helped by being patient, professional and kind. Highly recommend and would definitely use again!
Lara · 26 March 2026
Agent replied · 26 May 2026
Many thanks for your kind words. We are pleased to hear about your positive experience and will ensure Barbara, Elizabeth and the team receive this lovely feedback. We look forward to being of assistance to you in the future.
★★★★★ 5/5
GoogleEllie and Jessie were amazing throughout the whole process. Ruby aswell also helped at the viewing and explained everything in good detail. Cant recommend the team enough
Rosie · 1 September 2026
Agent replied · 6 September 2026
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Ellie and Jessie were amazing throughout the whole process, and that Ruby was also so helpful at the viewing and took the time to explain everything clearly. … More
★★★★★ 5/5
GoogleGreat experience buying our first house with Frank at TE Koop. He was always there at the other end of the phone whenever we had questions and was regularly updating us and chasing up information from the chain. He also recommended Juno solicitors which were amazing so I’m grateful for that!
Thanks Frank!
Laura · 23 February 2026
Agent replied · 23 May 2026
Thank you so much for your wonderful review.
It was a pleasure helping you through your first home purchase. I’m really glad the regular updates and quick communication made the process feel smoother, that’s exactly what we aim for.
Great to hear Juno Solicitors were a good fit for you as well. We only recommend partners we trust, so I’m delighted they delivered the service you needed.
Wishing you many happy years in your new home.
Best regards,
Team TE KOOP
★★★★★ 5/5
GoogleSuperb service from start to finish. Jon is experienced and professional. His responses are timely and his feedback from viewings is excellent - we were kept well informed throughout. Highly recommended.
Sam · 1 August 2026
Agent replied · 1 September 2026
Thanks Sam. It has been a complete pleasure dealing with you and you will soon become a close neighbour
★★★★★ 1/5
GoogleBeen trying since yesterday to fill an application to view a house. I filled the application out multiple times for someone to speak to me with an aggressive tone saying I haven't filled the application and that 7 people are booked in. I had the same issue with another estate agent but they actually was honest and said they are not taking any more bookings. That was a full afternoon wasted trying to book a viewing. It really that complicated.
Paul · 29 May 2025
Agent replied · 29 May 2026
Hi Paul, I'm sorry that you found the application process difficult, unfortunately when we receive so much interest in a rental property we aren't able to carry out mass viewings, therefore we have to ask people to submit applications prior so we can vet accordingly and in this case had many applications submitted and viewings booked in. Apologies that we werent able to facilitate your viewing on this occasion
★★★★★ 5/5
GoogleI've worked with Frank and Dave in the past and would highly recommend using these guys to help you move. My review is personal and not financially driven. I just wanted to say using older, more experienced estate agents will stand you in good stead. Frank, well, he has the patience of a saint and Dave is a good, family man, takes a cracking photo' too...keep going lads, you deserve all the success you get.....
Iain · 23 July 2025
Agent replied · 23 May 2026
Thank you for such a generous and grounded review. We’re proud to have earned your trust, not through flash or fanfare, but through the kind of steady, human service that’s harder to come by these days.
Frank’s patience is indeed legendary (we’ve tested it often), and Dave’s eye for a good frame has helped many homes tell their story. We believe experience isn’t just years on the clock, it’s knowing when to listen, when to act, and how to make people feel at ease in moments that matter.
Your words mean a great deal to us. We’ll keep going, just as you said, with care, with purpose, and with gratitude.
Warmly,
All of the the team at TEKOOP!
★★★★★ 5/5
GoogleEllie was very helpful although the key handover process. She went an extra mile taking pictures and making a video of the property. Really appreciate it.
Flavio · 1 September 2026
Agent replied · 6 September 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Ellie was so helpful throughout the key handover process and went the extra mile by taking pictures and a video of the property for you. It’s great to know she … More
★★★★★ 5/5
GoogleFrank at TeKoop was extremely helpful from the get go. He is savvy and has a great talent in working with clients. He supported me during the entire transaction process of finding a good property, putting the offer right up until the end of the sale. Even where the solicitors were not responding, he personally supported where he could to progress the transaction from his side. He was responsive and even went above and beyond to support me with advise and guidance during the full process. He kept myself and the seller notified and assisted in finding solutions when there were delays from the solicitors end so that the deal would not fall through. Thank you Frank for your energy, positivity and patience. I am grateful for all that you did and will definitely use the TeKoop again. 🙏
Raquel · 23 May 2025
Agent replied · 23 May 2026
Dear Raquel, thank you immensely for your glowing review! It was a pleasure to support you through your property journey. Frank, with his dedication and expertise, exemplifies our commitment to exceptional service at TeKoop. We're thrilled to have played a part in your positive experience and look forward to assisting you again in the future. Your trust in us is greatly appreciated.
Team TEKOOP!
★★★★★ 5/5
GoogleI recently had the pleasure of working with Frank during the sale of my property, and I wanted to share my experience. Overall, it was a positive journey, thanks to their professionalism and expertise.
From the beginning, he demonstrated excellent communication skills. They kept me informed every step of the way, promptly responding to my questions and providing updates on viewings and offers. This consistent communication made me feel supported throughout the entire process, alleviating much of the stress that often accompanies selling a home.
Their knowledge of the local property market was impressive, as they provided valuable insights on pricing strategies and potential buyers. The marketing strategy they employed was equally effective, showcasing my property beautifully through high-quality photographs and thorough descriptions across multiple platforms. This effort significantly contributed to attracting potential buyers.
During the process of navigating our way through the sale with complicated solicitor requirements, Frank went above and beyond! He got involved when there were hurdles that were not his remit - this ensured the success of not only our sale but also our purchase!!
I cannot highly recommend TeKoop enough to anyone looking to buy or sell a property in the area, and I wouldn’t hesitate to work with them again in the future. Thank you, Frank, for your hard work and support!
Christina · 23 May 2025
Agent replied · 23 May 2026
Dear Christina, Thank you so much for your glowing review and for highlighting Frank's dedication throughout your property sale. We're thrilled we could support you and ease your stress during this important journey. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Warmest regards, The TE KOOP Team
★★★★★ 5/5
GoogleOutstanding performance by Frank Cooper of T Koop in selling our property in Farnborough as a major part of a deceased estate. The initial bid for the work was accompanied by some really focused and helpful market data and a clear strategy for an effective sale. The presentation of the property was first class and produced very quickly, enabling an open day which produced over 30 interested parties, followed by 8 offers which were all researched thoroughly before presentation to us for a final decision as to which should be accepted. A small downward chain was involved and things seemed to be proceeding satisfactorily until the down chain buyer pulled out. This happened twice. Frank was very active with our buyers and, eventually, was appointed to sell their property in Basingstoke. Again, T Koop swung into action and, within 5 days had marketed the property through an open day - 2 days later there was an acceptable (to our buyers) offer from a first time buyer with a firm mortgage offer and a large deposit, wanting to complete the purchase within 2 months. We were delighted that this timescale was met and our chain completed successfully. Throughout this process Frank Cooper kept us informed and involved at all crucial times, providing helpful and knowledgeable advice and support. Overall, we were extremely satisfied with the service and help we received and cannot speak too highly of T Koop and Frank.
Andrew · 23 May 2025
Agent replied · 23 May 2026
Thank you for your kind review!
We're thrilled that Frank and the Te Koop team provided outstanding service during the sale of your property. We knew the open day would generate fantastic interest, it was a lovely property to deal with! Navigating the downward chain was challenging, but glad to hear Frank's dedication ensured a successful outcome. Your appreciation of the constant communication, advice, and support means a lot to us. It was a pleasure working with you, and we wish you all the best in the future. If you ever need assistance again, please reach out.
Warm regards
Team Te Koop!
★★★★★ 5/5
GoogleNext-level support and dedication, these guys actually care.
What really sets Lead Hero apart isn’t just the software (which is great), it’s the team behind it. From day one, they rolled up their sleeves and got stuck in, helping us get everything set up properly. They didn’t just give us a login and leave us to it, they worked with us, step by step, to build out the right systems for our business.
The level of support, technical know-how, and attention to detail has been unreal. We’ve worked with other CRM platforms before, but none have come close to this level of service. If you want a team that’s truly invested in your success, Lead Hero is it.
Kartal · 12 May 2025
Agent replied · 12 May 2026
Thank you so much for the kind words! 🙏
At Lead Hero, we’ve always believed that software alone doesn’t drive success, it’s the partnership behind it that makes the real difference. We’re thrilled to hear that our hands-on approach and dedication have had such a positive impact on your business.
It’s been a pleasure working alongside you to tailor the system to your needs, and we’re just getting started! Our team is fully committed to being in your corner, ensuring you get the most out of every feature and every opportunity.
Here’s to continued growth and smashing those goals together! 🚀, The Lead Hero Team
★★★★★ 5/5
GoogleI would like to leave a review for my property manager Tracey Lewis MARLA (Senior Property Manager) and inspector Ceri Jackson.
Tracey has always been extremely responsive, hands-on, and professional. She is friendly, reliable and always prompt in replying to any queries or concerns I have. Since Tracey took over the management of our property, I have never had any issues, everything has been handled efficiently and with care.
Our usual inspector now is Ceri Jackson, who has also been amazing. She is thorough, approachable and makes us feel well looked after during inspections. The experience with both Tracey and Ceri has been consistently positive and reassuring. thank you for looking after us.
Lilly · 10 March 2026
★★★★★ 5/5
GoogleI am very pleased with the service I received from InterCounty during the long process of selling my property. I especially would like to thank Doug Whybrow for his encouraging, effective and honest help throughout the sale process. He is a great value for InterCounty.
Warmest regards…
Shukru · 13 March 2026
Agent replied · 13 June 2026
Hi Shukru, thank you so much for taking the time to leave such a lovely review, it really means a lot to me. I’m thrilled to hear you were happy with my service. It was an absolute pleasure working with you, and I truly appreciate your … More
★★★★★ 5/5
GoogleFrank at Te Koop sold our flat for us which through no fault of our own/Franks turned out to be a much longer process than anticipated. Frank was amazing throughout - communicating with us regularly and providing professional advice and support. I would highly recommend Frank and his team to anyone considering working with them.
Beth · 23 December 2025
Agent replied · 23 May 2026
Beth, thank you for your kind words. We’re delighted that, even with the process taking longer than we all expected, you felt supported and well‑advised throughout.
Frank’s commitment to clear communication and professional guidance is central to how we work, and it’s wonderful to know this made a difference for you.
Your recommendation is greatly appreciated. On behalf of the whole team, we wish you every success in your next chapter.
Best Regards,
Team TE KOOP
★★★★★ 5/5
GoogleJon was amazing from start to finish, professional but with an appropriate sense of humour, couldn't recommend him or meyers more. Moving house is said to be exceptionally stressful and honestly it was a breeze
Broken · 1 June 2026
Agent replied · 1 September 2026
Thank you so much. It was a pleasure to assist you
★★★★★ 5/5
GoogleKhilan and Alfie were amazing to deal with. Purchased my flat few years from Khilan, and recently spoke to Alfie. 5 out of 5 stars for them both, so happy with the results. excellent customer service and great advice.
John · 19 April 2026
Agent replied · 19 June 2026
Thanks very much for taking the time to write this great review, John. We're so pleased that you have been happy with our service & advice on all occasions that you have dealt with us. Working alongside you has been a pleasure and your feedback is very much appreciated. Best wishes,
★★★★★ 5/5
GoogleRussell properties have been absolutely faultless when buying our home in Bishops Stortford. Ellie in particular helped us negotiate and manage our expectations and we are so grateful as we bought our dream home which was originally out of budget. Can’t fault Ellie with communication and helping us to get the house by communicating so well with the sellers and us. Shoutout to Becky too who took over and was equally as helpful! Will definitely use Russell if we ever sell in the future and will recommend to others!
Hayley · 29 January 2026
★★★★★ 5/5
GoogleAdam was great. On giving me a valuation on my property he gave all the information I needed to organize my move. Also I liked that he asked about what my next move was, and he was able to advise me on that as well. I felt confident with the information Adam gave me and feel confident about using miles and barr est. Thank you.
Maggie · 21 August 2025
Agent replied · 21 May 2026
Dear Maggie, thank you for sharing your feedback with us and I'm very happy to hear Adam Mansfield provided you with 5 star service. Thank you for your kind words and positive feedback.
★★★★★ 5/5
GoogleGood customer service well delivered, kept to time and Katie was very patient showing me round the property.
Sikirat · 5 September 2026
Agent replied · 6 September 2026
Thank you so much for your lovely review, Sikirat! 😊🏡 We’re really pleased to hear you received such great customer service and that the viewing was a positive experience.
It’s fantastic to know she was punctual, patient and took the time to show you around the property. 🌟 We’ll be sure to pass your kind feedback on to her!
Best wishes,
Ryan and The RMJ Team
★★★★★ 5/5
GoogleJames has been brilliant in dealing with our not straight forward mortgage situation 👏 100% would recommend …
Lynds17 · 5 September 2026
Agent replied · 6 September 2026
Thank you so much for your fantastic review, Lynds! 😊👏 We’re delighted to hear that James was able to support you through what sounds like a particularly complicated mortgage situation.
It’s fantastic to know that his knowledge, patience and support made such a positive difference. 🌟 We’ll be sure to pass your lovely feedback on to James, he’ll be thrilled to hear it!
Thank you again for your kind words and 100% recommendation. 🏡💙
Best wishes,
Ryan and The RMJ Team
★★★★★ 5/5
GoogleI spoke with a lady called Michaela who was so helpful and extremely pleasant in the phone. I needed help with some information to be sent for an ongoing issue and she was more than happy to help me with my situation and did so very quickly and efficiently. I would like to just say a big thank you for helping me through a stressful time.
Sharmaine · 2 September 2026
Agent replied · 6 September 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Michaela was able to help you so quickly, especially during what sounds like a stressful situation. It’s fantastic to know she was so pleasant, helpful and … More
★★★★★ 5/5
GoogleKhilan and his team have been managing my rental properties for the last 5 years.
They have always found great tenants, and the service they provide is excellent.
Would always recommend
Pratik · 5 June 2026
Agent replied · 19 June 2026
Thank you for providing us with this brilliant feedback about our property management services, Pratik. Our team strive to deliver a first-class service and will always go above & beyond to make all of our clients happy. Your feedback & continued support are both very much appreciated. Best wishes,
★★★★★ 5/5
GoogleLike other sellers, we only went to Fine and Country after failing to sell our house with a range of estate agents. We should have gone with them from the outset. Ben Perkins has been fantastic. So professional, courteous and responsive. The support we received was great. If you have nice country property to sell, he's the man to do it. I strongly recommend using Fine and Country.
David · 6 July 2025
Agent replied · 6 July 2026
Hi David, thank you for taking the time to leave us such positive feedback! Your recommendation means a lot as we pride ourselves on our exceptional service. We'll be sure to share your comments with Ben Perkins. Thank you again for your review!
★★★★★ 5/5
GoogleEmma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long …
Karen · 8 April 2026
Agent replied · 8 September 2026
Thank you for the excellent review. Likewise, you’ve been a pleasure to deal with.
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