Trusted Agent profile · Upminster
★★★★★
307 reviews across 1 platform
16 Station Road, Upminster, RM14 2UB
Part of Beresfords, see every office.
Beresfords's office in Upminster, at 16 Station Road, is rated 4.5 out of 5 across 307 reviews on 1 platform, including 307 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Beresfords won in 2026.
The Trusted Agent 2026 results for Beresfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Upminster office, from every platform, shown as written. First names only.
4/5
GoogleVery helpful, always kept in contact a real pleasure to speak withPositiveResponsiveness, Professionalism, Value
Hi Gregory, Many thanks for the 4 star award and positive comments for the team at our Upminster office. We really appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
5/5
GoogleThe best experience ever. Thank you John and Sharon .
5/5
GoogleVery helpful and reliable
Hi Mr Folorunsho, Thank you for sharing your experience and awarding our Upminster team with a 5 star review. I am pleased you were impressed with the level of service extended to you and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager
5/5
GoogleVery friendly staff felt so comfortable there , very clean and tidy office space
Hi Samantha, Many thanks for your 5 star award for the team at our Upminster office. I am really pleased to hear you were impressed by our people and the environment in which they work. As a company, we invest a lot of money keeping out offices updated, to ensure they are both inviting and comfortable for everyone who visits. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
4/5
GoogleVery good and responsive estate agent....unlike so many others they do return your call
Hi Hammad, Many thanks for the 4 star review and kind comments for the team at our Upminster office. They are focused on providing the best possible customer service and will really appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
5/5
GoogleThanks you for helping us finding the perfect place.
Hi Constantin, Many thanks for your 5 star review for the team at our Upminster office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
GoogleHad a very good experience, finding a place to let in Romford. All the staff were responsive, friendly, professional, and very thorough about explaining all the details. Other agencies I went to just werent as responsive, and weren't able to find me a property that really matched my needs. Made the whole process smooth and enjoyable!PositiveProfessionalism
5/5
GoogleHad a very good experience, finding a place to let in Romford. All the staff were responsive, friendly, professional, and very thorough about explaining all the details. Other agencies I went to just werent as responsive, and weren't able to find me a property that really matched my needs. Made the whole process smooth and enjoyable!
5/5
GoogleQuick responses, efficient, punctuality, professionalism... Honestly, customer service and management could not be better. My congrats to the team.
Hi Helkin. Many thanks for taking time out to post your recent review. We really appreciate your 5 star award for our Upminster office and thank you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
5/5
GoogleThe staff are friendly and personable. They are always ready to assist with any enquiries, particularly to progress matters with all parties involved!
Hi Anica, Many thanks for the 5 star award and positive comments for the team at our Upminster office. The team are committed to providing the best possible customer service and will do everything within their power to ensure a transaction goes through smoothly, keeping all parties updated throughout the process. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
5/5
GoogleThe staff are friendly and personable. They are always ready to assist with any enquiries, particularly to progress matters with all parties involved!
Hi Anica, Many thanks for the 5 star award and positive comments for the team at our Upminster office. The team are committed to providing the best possible customer service and will do everything within their power to ensure a transaction goes through smoothly, keeping all parties updated throughout the process. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
5/5
GooglePerfect and friendly intraction.
Hi Sumi, Many thanks for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
GoogleGentle called Rob highly recommended to deal with your sale or purchase pleasure dealing with him thanks
Hi Scott Thankyou for taking the time to leave a 5 stars review for our team at Upminster. Rob will be really pleased that you would recommend him. We're glad we could help and look forward to working with you again in the future.
5/5
GoogleReally good service. staffs are so good and friendly .
Hi Nikhil, Many thanks for taking the time to post your recent review. I am pleased that you have been happy with the service provided by our lettings team in Upminster. We are all very grateful for your 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
GoogleFriendly happy staff.
Thankyou We're really glad you had a good experience with the team in Upminster and will pass on your 5 star review to them.
5/5
GoogleExcellent service all round from 1st enquiry through to completion.
Hi Olga, Many thanks for the 5 star award for the team at our office in Upminster. The team work really hard to deliver the best possible customer service, from the first point of contact through to exchange and completion. They will very much appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
5/5
GoogleGood and accurate service. Definitely recommend. 👍 …
Hi Rex Many thanks for the 5 star award and positive comments for the team based at our office in Upminster. I am really pleased that you were impressed by the level of service extended to you and appreciate you sharing your experience. Thank you for the recommendation, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
4/5
GoogleVery helpful, good selection of services
Hi Paul, Many thanks for your 4 star review for the team at our office in Upminster. The team are committed to delivering the best possible customer service and will really appreciate you taking the time to post your award. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
5/5
GoogleRobert stiff and Siobhan Cavill they the one helps get our dream house we are really appreciate both. huge thanks from my to Robert.
5/5
GoogleI have found the staff at Beresfords to be very friendly, hard working in finding the right tenants and they keep me informed every step of the way.PositiveResponsiveness, Professionalism
5/5
GoogleGreat service, dealt with efficiently. Very professional as well, thorough checks done for all parties satisfaction
5/5
GooglePolite but friendly knew what my needs/ requirements were. Not pushy and willing to discuss options. Voice mail messages always helpfulPositiveResponsiveness, Professionalism
4/5
GoogleRating only, no written review.
Hi Ade I just wanted to say thank you personally for taking the time to leave a 4 star rating regarding the service provided by our lettings team in Upminster. Steven Bond Managing Director, Residential Lettings
5/5
GoogleRating only, no written review.
Hi Russell I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Upminster. Steven Bond Managing Director, Residential Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Beresfords's Upminster office has 307 reviews across 1 platform: 307 on Google.
Beresfords at Upminster is rated 4.5 out of 5 across all 307 reviews, and 4.5 out of 5 on Google from 307 reviews.
Yes. In The Trusted Agent 2026 awards: Beresfords, Upminster won Trusted Agent; Beresfords, Brentwood won Gold; Beresfords, Chelmsford won Trusted Agent; Beresfords, CO1 won Trusted Agent; Beresfords, Colchester won Trusted Agent.
Beresfords at Upminster, 16 Station Road, Upminster, RM14 2UB.
