Trusted Agent profile · Upminster

Beresfords at Upminster reviews

★★★★★ Excellent

307 reviews across 1 platform

16 Station Road, Upminster, RM14 2UB

Part of Beresfords, see every office.

Beresfords's office in Upminster, at 16 Station Road, is rated 4.5 out of 5 across 307 reviews on 1 platform, including 307 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Beresfords won in 2026.

Google logo

4.5 / 5

307

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Beresfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Upminster office, from every platform, shown as written. First names only.

4/5

Google

Rating only, no written review.

Louise · 26 April 2025

Agent replied · 26 March 2026

Hi Louise Thank you for providing us with your feedback. We were pleased to be able to assist you on this occasion. Steven Bond MARLA MNAEA Managing Director Residential Lettings and Cheke & Co Surveyors

5/5

Google

Rating only, no written review.

Shyama · 26 April 2025

Agent replied · 26 March 2026

Hi Shyama We very much appreciate you taking the time to provide us with a 5 star rating. Steven Bond MARLA MNAEA Managing Director Residential Lettings and Cheke & Co Surveyors

5/5

Google

Rating only, no written review.

Ellen · 26 April 2025

Agent replied · 26 March 2026

Hi Ellen I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Upminster. Steven Bond Managing Director, Residential Lettings

1/5

Google

Rating only, no written review.

Maha · 26 March 2025

5/5

Google

Rating only, no written review.

Frederique · 26 March 2025

Agent replied · 25 October 2024

Many thanks Frederique for the 5 star review for the team at our Upminster office. It is pleasing to know you were happy with the service extended to you and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Babak · 26 March 2025

Agent replied · 25 October 2024

Hi Babak, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Upminster. … More

5/5

Google

Rating only, no written review.

Janet · 26 March 2025

Agent replied · 9 December 2024

Hi Janet I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Upminster. … More

5/5

Google

Rating only, no written review.

Oluwaseun · 26 March 2025

Agent replied · 11 January 2025

Hi Oluwaseun I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Upminster. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Lucrezia · 26 March 2025

Agent replied · 11 January 2025

Hi Lucrezia I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Upminster. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Edita · 26 March 2025

Agent replied · 6 July 2023

Hi Edita, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Upminster. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Terry · 26 March 2025

Agent replied · 11 January 2025

Hi Terry, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Upminster. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

MrSpsf83 · 26 March 2025

Agent replied · 26 March 2026

Many thanks for the 5 star award for the team at our Upminster office. It is pleasing to note you were impressed with the service received and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Alicia · 26 March 2025

Agent replied · 26 March 2026

Hi Alicia, Many thanks for the 5 star award for the team at our office in Upminster. I am pleased you were impressed by the level of service extended to you and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager

5/5

Google

Friendly and efficient

Anne-marie · 7 July 2017

5/5

Google

Rating only, no written review.

Anita · 22 August 2024

Agent replied · 26 August 2024

Hi Anita, Many thanks for the 5 star award for the team at our office in Upminster. I am pleased you were impressed with the level of service provided and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Great service

Daniel · 27 June 2024

Agent replied · 26 August 2024

Hi Daniel, Thank you for the 5 star award, it is much appreciated. I am pleased to hear your experience with our Upminster team was positive as they work really hard to ensure the sales process is as stress-free as possible. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

SHALBI · 28 February 2024

Agent replied · 26 August 2024

Hi Shalbi, Many thanks for the 5 star award for the team at our office in Upminster. I am pleased you were impressed with the level of service you received and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Very helpfull

Baiju · 28 February 2024

Agent replied · 26 August 2024

Hi Baiju, Thank you for taking time to submit your 5 star review. It is pleasing to note that the level of service provided by the team at our Upminster office exceeded your expectations. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Very professional

Susan · 27 October 2023

Agent replied · 26 November 2023

Hi Susan, Thank you for the 5 star review for the team at our office in Upminster. The team all work hard to provide the best possible customer care and will really appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Sebastian · 15 August 2023

Agent replied · 29 August 2023

Hi Sebastian, Many thanks for the 5 star award for the team at our office in Upminster. The team all work hard to provide the best possible customer care and will appreciate you taking the time to share your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Alicia · 1 July 2023

Agent replied · 6 July 2023

Hi Alicia, Many thanks for the 5 star award for the team at our office in Upminster. I am pleased you were impressed by the level of service extended to you and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager

4/5

Google

Rating only, no written review.

Dr · 15 June 2023

Agent replied · 6 July 2023

Hi Larry, I just wanted to say thank you personally for taking the time to leave a 4 star rating regarding the service provided by our team in Upminster. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Alex · 6 June 2023

Agent replied · 6 July 2023

Hi Alex, Many thanks for the 5 star award for the team at our Upminster office. The team work really hard to provide the best possible customer service and will really appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Sonali · 7 May 2023

Agent replied · 6 July 2023

Hi Sonali, Many thanks for the 5 star review for the team at our office in Upminster. I am pleased you were impressed with the service received and thank you for taking the time to post your award. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Beresfords at Upminster

How many reviews does Beresfords at Upminster have?

Beresfords's Upminster office has 307 reviews across 1 platform: 307 on Google.

What is Beresfords at Upminster's rating?

Beresfords at Upminster is rated 4.5 out of 5 across all 307 reviews, and 4.5 out of 5 on Google from 307 reviews.

Has Beresfords won any awards?

Yes. In The Trusted Agent 2026 awards: Beresfords, Upminster won Trusted Agent; Beresfords, Brentwood won Gold; Beresfords, Chelmsford won Trusted Agent; Beresfords, CO1 won Trusted Agent; Beresfords, Colchester won Trusted Agent.

Where is Beresfords's Upminster office?

Beresfords at Upminster, 16 Station Road, Upminster, RM14 2UB.

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