Trusted Agent profile · Tyne & Wear

Chase Holmes Tyne & Wear reviews

4.7

★★★★★ Excellent

208 reviews across 3 platforms

73 Station Road, Hebburn, Tyne & Wear, NE31 1LA

Chase Holmes's office in Tyne & Wear, at 73 Station Road, is rated 4.7 out of 5 across 208 reviews on three platforms, including 100 Google reviews rated 4.8.

Google logo

4.8 / 5

100

Reviews on Google

This office

Facebook logo

4.8 / 5

96

Reviews on Facebook

This office

Trustpilot logo

12

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tyne & Wear office, from every platform, shown as written. First names only.

5/5

Facebook

Would like to thank all the team at hebburn Chase homes especially Heather they have all been amazing.Thank you so much for all yous did. I would recommend Chase homes to anyone they have truly been amazing and if I ever sell a property in the future they will be the first I go to. Heather was absolutely brilliant throughout the whole process she really did go beyond the call of duty so thank you so much

Jody · 12 December 2017

5/5

Facebook

Seems to be a common theme...many thanks, special mention to Heather who almost single handedly secured our move keeping the links within the chain together, going above and beyond, even doing other agents/solicitors work for them!

Ian · 30 January 2021

Agent replied · 22 February 2025

Thanks for the lovely review Ian! :)

5/5

Google

absolutely brilliant with capital B professional, outstanding caring they really caught do enough for their clients even after sales. highly recommend chase home

Christine · 16 June 2025

Agent replied · 16 April 2026

Thank you for the amazing review! We're so happy you had a great experience. We're always happy to help, The Chase Holmes Team 🏡 …

4/5

Google

Positive experience in relation to sale of flat, in terms of service and fees. Will use again.

G · 16 August 2025

Agent replied · 16 April 2026

Hi there, 🖐 Thank you so much for your kind 4-star review, we’re really pleased you had a positive experience with the sale of your flat and were happy with our service and fees. We always aim for 5-star service, so we’d love to know, was there anything we could have done differently to turn that 4 into a 5? Any feedback you have would be greatly appreciated and really helpful for us moving forward. Thanks again for choosing Chase Holmes, we’d love to work with you again in the future! Warm wishes, The Chase Holmes Team 🌟

5/5

Google

Efficiency handled the sale of my father’s flat. Would recommend and use again. Friendly and helpful staff.

Drew · 16 August 2025

Agent replied · 16 April 2026

Hello Drew 🖐 Thank you for the lovely 5 Star review! 🏡 We’re so pleased we could make the sale of your father’s flat as smooth and stress-free as possible. Delighted you found the team friendly, helpful, and efficient, if you ever need us in the future, just drop us a line, we’re always here to help! Best wishes and have a wonderful day, The Chase Holmes Team 💛🖤💛

5/5

Facebook

Brilliant service from start to finish. Julie from Hebburn branch answered all Our questions so friendly, helpful and professional. Heather was brilliant answering all our questions and putting out minds at ease. Can’t thank you both enough. Highly recommend.

Janine · 3 October 2019

Agent replied · 22 February 2025

Thank you so much for the recommendation Janine, always great to hear really good feedback for our staff who work their socks off 👍 thank you and good luck in you're new home 🏡

5/5

Facebook

What a lovely bunch of people both Heather and Natasha went over and above to make sure we got the right property and that the sale went through smoothly. Thanks girls you’re awesome 5 stars ⭐️⭐️⭐️⭐️⭐️

Melanie · 15 August 2020

Agent replied · 22 February 2025

Thanks Melanie... much appreciated 😉🖤💛

5/5

Trustpilot

We found our experience with Chase…

We found our experience with Chase Holmes Hebburn branch excellent from the first visit until the sale of our home was completed.The staff were very professional,always available and ready to explain even the smallest query.Thank you for the smooth ride,we will recommend you with confidence.

Bernard · 8 September 2025

5/5

Google

Really helpful, quick to answer queries and respond to any questions posed from valuation through to completion. Highly recommend

Gary · 16 June 2025

Agent replied · 16 April 2026

Hi Gary, Thanks for taking the time to post this lovely review. It is truly appreciated by all the team to get such positive feedback. Hope we can help in the future with any sales or purchases. Best wishes and have a fantastic day. 💛🖤💛

5/5

Google

They were helpful throughout the process

Ogheneruno · 28 October 2025

Agent replied · 27 December 2025

Hiya 🖐 Thank you so much for your 5-star review, Ogheneruno! 🌟🌟🌟🌟🌟 We’re thrilled to hear you found us helpful throughout the process. Your kind words make all our hard work worthwhile! Have the best day. All the best from all the team at Chase Holmes 💛🖤💛

5/5

Google

Pleased with the service, kept informed every step of the way, thank you

Susan · 16 August 2025

Agent replied · 16 April 2026

Thank you so much, Susan! 💛🖤💛 The whole Chase Holmes team absolutely love receiving ⭐⭐⭐⭐⭐ 5 star reviews, and it means the world to know you were happy with the service. We're so pleased you felt informed every step of the way, that's exactly what we aim for. 😀 Wishing you all the best, and thank you again for your lovely feedback! 🌟

5/5

Facebook

Lovely sales team at Chase Holmes, would like to say a specific thanks to Heather who has helped us every step of the way in our sale and has gone above and beyond her job. Also Denise who has been there since day one of us advertising our home and Susan who has been there working late nights to help everyone. Thank you very much :) x

Hayley · 22 June 2019

5/5

Google

Excellent communication great allround, thankyou Grace and Heather x

Lynne · 16 September 2025

Agent replied · 16 April 2026

"Thank you so much, Lynne, for your lovely 5 🌟🌟🌟🌟🌟-star review! 👩 Grace and 👩‍🦱 Heather will be delighted with your kind words. We’re so pleased you had such a positive experience with us at Chase Holmes, and we really appreciate you taking the time to share your feedback. 💙 Have an amazing day, and don’t forget us in the future, we’re always here if you need us!" 😀 Kindest regards from the Chase Holmes Gang 💛🖤💛

5/5

Facebook

Kept me upto date with any viewings and the feed back from the viewers. Always helpful, especially Susan in the Jarrow office. Totally recommend them!

Gillian · 4 November 2021

Agent replied · 22 February 2025

Hi Gillian! Thank you so much for such lovely feedback, and your recommendation is truly appreciated. Great work to our Jarrow team, and outstanding efforts from our Susan, we wouldn't expect anything else. Thanks again Gillian, wishing you many happy returns, from all of us at Chase Holmes :)

5/5

Facebook

We have just secured our home with chase Holmes. Chris the rental manager has been absolutely incredible, finding us a home that we absolutely love! Chris has kept us informed with what’s going on every step of the way and any problems or issues we had he was straight on to them getting them resolved. He’s worked out of work hours answering any questions we had, any stress that I had he was always there for reassurance. Chase Holmes is extremely lucky to have Chris as part of their team as he is outstanding in all areas of his job. Thank you xx

Kayleigh · 25 April 2019

Agent replied · 22 February 2025

Wow! Thank you Kayleigh. I try my best x

5/5

Trustpilot

Excellent service from everybody…

Excellent service from everybody concerned for selling my house .. staff were friendly and approachable and the communication was very good keeping me informed all the way. highly recommend anyone looking to buy or selling there home .. thankyou to everyone who delt with my property

Steve · 4 June 2025

5/5

Google

Third time I have used chase holmes and as always great service.

Essdav · 16 June 2025

Agent replied · 16 April 2026

🤩 Wow! Thank you for this amazing review and feedback.. The teams will be so happy 😀 Can’t wait to help you with your fourth sale 😉 Best wishes and have a fantastic day. 💛🖤💛

5/5

Facebook

Just recently bought my first home and Chase Holmes were great throughout! Special thanks to Natasha who was amazing through the process! Massively recommend!

Olivia · 18 February 2021

Agent replied · 22 February 2025

Hi Olivia, thank you so much for your lovely feedback. Nice little shoutout Natasha! :)

5/5

Google

A very quick house sale with good communication throughout.

Gayle · 16 July 2025

Agent replied · 16 April 2026

Hello Gayle, Thank you for taking the time to leave us a review! We’re so pleased to hear your sale went through quickly and that you felt well-informed throughout the process. That’s exactly what we strive for with every client. Wishing you all the best for the future, and thank you again for choosing Chase Holmes! Have a great day. The Chase Holmes Team

5/5

Facebook

So Mam got her Keys to day from chase Holmes South Shields and boy what a fab company on the ball so fast with helping out and always there when needing advise I would 100% recommend this company our adviser Heather was also truly amazing thanks so much #teamchaseholmes #southshields

Scott · 29 June 2021

5/5

Facebook

Great service throughout the process. Special mention to Grace and Heather for going above and beyond.

Kyle · 9 June 2021

Agent replied · 22 February 2025

Thank you for your recommendation Kyle, it's really appreciated! Hope you'll be very happy in your beautiful new home We are so proud of all our teams, nice shoutout for you two ladies... Heather Fawcett Jill Sweeney

5/5

Google

Great service and kept up to date through out process

Marc · 16 April 2025

Agent replied · 16 April 2026

We’re so glad you had a great experience. Your recommendation means a lot to us! If you ever need anything, we’re always happy to help., The Chase Holmes Team 🏡 …

5/5

Google

Brilliant service, keep up to date throughout the sale.

Dominic · 11 April 2025

Agent replied · 16 April 2026

Thank you for your review Dominic. We're glad you are happy with the service and enjoyed your experience with us. - Chase Holmes team 🖤💛 …

5/5

Facebook

A big thank you to Heather Fawcett for all her help in getting the sale of my property through. She went the extra mile, all the extra work she put into it and never gave up. Would definitly use Chase Holmes to sell the property and Heather to complete the sale. Thank you xxx

Clare · 14 May 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chase Holmes's Google reviews

Questions about Chase Holmes Tyne & Wear

How many reviews does Chase Holmes Tyne & Wear have?

Chase Holmes's Tyne & Wear office has 208 reviews across three platforms: 100 on Google, 96 on Facebook, 12 on Trustpilot.

What is Chase Holmes Tyne & Wear's rating?

Chase Holmes Tyne & Wear is rated 4.7 out of 5 across all 208 reviews, and 4.8 out of 5 on Google from 100 reviews.

Where is Chase Holmes's Tyne & Wear office?

Chase Holmes Tyne & Wear, 73 Station Road, Hebburn, Tyne & Wear, NE31 1LA.

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