Trusted Agent profile · Tunbridge Wells · Kent
★★★★★
318 reviews across 1 platform
11 Grosvenor Road, Tunbridge Wells, Kent, TN1 2AH
Part of Andrews, see every office.
Andrews's office in Tunbridge Wells, Kent, at 11 Grosvenor Road, is rated 4.9 out of 5 across 318 reviews on 1 platform, including 318 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Andrews won in 2026.
The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
5/5
GoogleHighly recommended Andrews Tunbridge Wells. Excellent and friendly service! Our letting agent, Ruth King, is wonderful. Responsive, proactive, helpful, professional and gave us great advice on the whole letting / tenancy process. Wouldn't go anywhere else!
Hi Karen Willand, thanks for leaving us 5 star feedback!
5/5
GoogleJay and Tom have been great with my purchase! Always quick to reply and answer my questions
Hi Emily. Thank you for the five star review. Great to see that Jay and Tom were able to assist you with finding your new home! Congratulations, thanks, Lisa
5/5
GoogleI'm new to renting, Patrick helped me find a great place and made it an easy experience.
Hi Adam, thank you for your five star review. Glad to see Patrick has been able to help you on your property search and made the experience easy! Thanks for sharing and all the best, Laura.
5/5
GoogleJay provide a very informative and reliable service. Would highly recommend
Hi Dan, thanks for the five star review. Great to see that Jay provided such an excellent service! Thanks again, Rhys
5/5
GoogleTom valued our property and gave a comprehensive overview of the market. I found him very professional, great communication and very helpful. I highly recommend using Andrews Estate Agents.
Hi Rachel Jepps, thank you for your feedback. thanks for leaving us 5 star feedback!
5/5
GoogleJay and Tom have been really helpful so far as we have been viewing and offering on a property marketed by Andrews. Thanks very much!
Hi Duncan Scott, thank you for your feedback.
5/5
GoogleI used Andrews Tunbridge Wells to help sell my property after a sale fell through with another agent. They were prompt, friendly and clear with all communication..I must say the app was great to keep me informed without constant calls! Even though it didn’t sell for a while they refreshed the advert with new photos, discussed pricing strategy’s, and continued to get suitable buyers through the door for viewings! True perseverance! After finding a buyer, they were great at keeping everything moving and seeing it through to completion! Very thankful for their help and support during this stressful process!
5/5
GoogleI only own one rental property and was always nervous renting it out as to me its a big thing. I tried one local agent, which didn't work out too well, but have now been using Andrews Tunbridge Wells for 8 years and feel my property is in safest hands. They have all answered all my property questions and called me back the same day when I call. My favorite thing is they have always achieved me a maximum rent compared to others in the block and found the most amazing tenants. The property has been empty for only two days in all this time, a very happy customer and would recommend to anyone. Thank you and keep up the good work, especially on my flat :)
5/5
GoogleGreat service from Andrews Property with Mr. Patrick Henry assisting me. Very helpful if new to the UK too. I'm looking forward to moving into my new home in a few days.
Good afternoon Kim Maclean, thanks for your review. I’m happy to hear that you had a great experience and found the process as stress free and easy as possible.
5/5
GoogleVery good service experience, patient and professional
Thank you for the review. Fantastic to see you've had such a positive experience when dealing with Andrews Tunbridge Wells. Thanks again, Rhys
5/5
GoogleExcellent service as always from Ruth and Patrick at Andrews. Couldn't have been more helpful throughout the purchase and lettings process - thanks very much!
Good afternoon james macdonald, thanks for taking the time to leave us feedback regarding your recent experience.
5/5
GoogleJay Cooper provided us with an excellent service. He was friendly, well informed, competent and very helpful. Thank you!
5/5
GoogleTo be honestly this is vey helpful agency and I everytime got reply from agency quickly and very clear. I discussed with Mr Patrick, he is such a very nice person and very kind. Thank you.PositiveResponsiveness
Good morning Purvesh Patel, thank you for your review.
5/5
GoogleExcellent service provided by Rebecca O’Keefe since we moved to this property, especially dealing with queries, service requirements and resolving issues. We have been using Andrews Letting Agent in different properties since 2006 and will recommend to friends and family.
Hi Manickam Sanjeevan, thanks for sharing your experience with us.
5/5
GoogleAfter many months of looking for something suitable I finally met Patrick, he helped me find a new home and offered great support in completing the process. Efficient, friendly and professional, Thankyou!
Hi Ben Bush, thanks for your review. I’m happy to hear that we provided a great experience for your move in Tunbridge Wells.
5/5
GoogleRecently purchased a flat from Andrews, they were great from start to finish, keeping me informed, great communication, thank you in particular to Pete who was always on hand, can recommend
Hi Sarah Lester, thanks for sharing your experience with us. we’re so glad to hear that you had a smooth experience from start to finish.
5/5
GoogleI honestly can’t recommend Andrews TW enough! Superb service from start to finish and Tom the manager was just brilliant at keeping everything on track.
Hi Charlotte Phillips, thank you for your feedback. thank you for leaving us such a great review.
5/5
GoogleRuth King understood our letting requirements and was very informative throughout the whole process, I am very happy we chose Andrews, I would highly recommend this very professional company
Hi simon hemsted, we’re so glad to hear that you had a smooth experience from start to finish.
5/5
GoogleI have been using Andrews in Tunbridge Wells to manage and find Tennent's for my propertys Ruth King just makes everything so easy and uncomplicated , a professional service all round would recomendPositiveResponsiveness, Quality, Professionalism, Value
Hi Ray, thanks for sharing your experience with us -- much appreciated Ruth
5/5
GoogleExcellent service from Ruth, very knowledgeable & very professional,, thank you for your assistance. Would happily recommend again...
Hi sean millensted, thank you for your feedback.
5/5
GoogleAndrews Tunbridge Wells helped us a lot! The letting process was straightforward! Our letting agent, Ruth King, is friendly, proactive and professional.
Hi Olga Gnatenko, we’re so glad to hear that you had a smooth experience from start to finish.
5/5
GoogleVery professional and very quick at every touch point. From the time we saw the property to finalising/agreeing the let is so smooth. Really professional
Hi Kiran Kumar Jangeti, we’re so glad to hear that you had a smooth experience from start to finish.
5/5
GoogleMr. Patrick Henry from Andrews helped me to get an easy rental property within my required premises. Dear Patrick, thank your for your excellent and promt service.
Hi Silviya K, thanks for sharing your experience with us. thanks for the review. We’re so pleased to read that we helped make you feel at ease during your move.
5/5
GoogleFantastic service from very friendly staff. Helped my partner and I through the renting process step by step making it easy and enjoyable.
Hi Ben Payne, thanks for sharing your experience with us. we’re so glad to hear that you had a smooth experience from start to finish.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Andrews, Tunbridge Wells won Gold; Andrews, Romford won Platinum; Andrews, North Cheam won Gold; Andrews, Reigate won Trusted Agent; Andrews, Longwell Green won Trusted Agent; Andrews, Carshalton won Trusted Agent; Andrews, Worcester Park won Trusted Agent; Andrews, Yate won Trusted Agent.
