Trusted Agent profile · Tunbridge Wells · Kent

Andrews Estate Agents reviews in Tunbridge Wells

★★★★★ Excellent

318 reviews across 1 platform

11 Grosvenor Road, Tunbridge Wells, Kent, TN1 2AH

Part of Andrews, see every office.

Andrews's office in Tunbridge Wells, Kent, at 11 Grosvenor Road, is rated 4.9 out of 5 across 318 reviews on 1 platform, including 318 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Andrews won in 2026.

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4.9 / 5

318

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.

5/5

Google

We had a great experience with Andrews and found them professional, helpful and knowledgeable. Within 4 weeks they found us 3 potential buyers who all made good offers. The one who offered full asking price told us that the description and photos taken by the agent had helped enormously in their initial search. Andrews were very understanding when we decided not to relocate to the West Country. Am happy to recommend them.

Michael · 28 July 2019

5/5

Google

Professional, polite, friendly at all times. Always willing to answer questions and explain the process. Very happy for them to show people around in my absence. Kept house secure.

Alison · 15 March 2022

Agent replied

Good afternoon Alison Davies, thank you for taking your time to leave us a review.

5/5

Google

Fast and efficient service- excellent experience with the Andrews team, specifically Ruth and Patrick! Thank you for the help with my move

Emily · 15 December 2022

Agent replied

Hi Emily, thank you for your feedback. thank you for leaving us such a great review.

5/5

Google

Really good service from Ruth and Patrick, they were fantastic!

Edward · 18 November 2023

Agent replied · 25 November 2023

Hi Edward, thank you for your five star review, fantastic to hear you had great service from Ruth and Patrick! I am glad they could help. Thanks again and all the best, Laura.

5/5

Google

Lucinda was fantastic from start to finish ensuring that my sale went through with ease! Can not rate them highly enough

Karl · 25 March 2020

4/5

Google

Andrews was absolutely amazing. Brilliant service and always on hand to provide advice and support. I can’t speak highly enough of the team. Absolutely will recommend them to all my friends.

Raji · 1 July 2021

Agent replied · 30 July 2023

Hi Raji Chitturu, thanks for sharing your experience with us.

5/5

Google

Tom at Andrews did a smooth sale , what more can you want. Great job well done!

Ian · 1 March 2023

Agent replied

Hi Ian Stone, thanks for sharing your experience with us. we’re so glad to hear that you had a smooth experience from start to finish.

5/5

Google

Excellent service by Patrick. He quickly responds to all queries. Happy with the service.

Khalida · 31 May 2023

Agent replied · 27 August 2023

Hi Khalida Haris, thanks for sharing your experience with us.

5/5

Google

Great service from Pete, he is very knowledgeable about the local area and property market. He gave some good advice and was very helpful during the whole process.PositiveProfessionalism

K · 25 August 2021

Agent replied

Hello K Charman, thank you for taking your time to leave us a review.

5/5

Google

Thomas Clarke from Andrews was always quick to answer, polite and extremely helpful. I wil be using them again in the future and would highly recommend them to others.

Ned · 28 April 2021

Agent replied

Good afternoon Ned Hannibal, thank you for taking your time to leave us a review.

5/5

Google

Very professional, and knowledgeable about the properties they showed. Answered all questions we had in good time and went direct to the Landlord when they didn't know the answers themselves. Had terrible experiences with at least 3 Agents so far, this was absolutely perfect. Highly recommended.

James · 1 April 2023

4/5

Google

Great staff always happy to help even when the agent handling your rental is not available. Very friendly too

Michelle · 16 September 2022

Agent replied

Good afternoon Michelle Monareng, thank you for leaving us such a great review.

5/5

Google

Excellent service provided by Jay, thank you :)

Tsvetomila · 30 June 2023

Agent replied · 27 August 2023

Hi Tsvetomila Metodieva, thanks for sharing your experience with us.

5/5

Google

Friendly and helpful staff. I was able to get a good house for rental.

Aarohee's · 15 November 2022

Agent replied

Hi Aarohee's Special, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.

1/5

Google

Called to arrange viewing and lad on phone was really nice, was called back by the most difficult, unhelpful, condescending and rude person I have ever had the misfortune to talk to.... He was not interested in accommodating me and spoke to me as if I was just socially far too beneath him ... I just wanted to arrange a viewing!!!!

Thomas · 2 March 2020

5/5

Google

Super happy with the service we received. Very helpful and friendly stuff would definitely recommend AndrewsPositiveProfessionalism

Weronika · 25 August 2022

Agent replied

Good afternoon weronika milewska, thanks for taking the time to leave us feedback regarding your recent experience.

5/5

Google

Professional and helpful.

Daniel · 26 September 2023

Agent replied · 30 September 2023

Hi Daniel, thank you for taking the time to write a five star review. We appreciate your thoughts and glad we could help. We wish you all the best for the future. Thanks, Laura.

5/5

Google

Thanks to Mr. Patrick and all staff for the good service and quick communication.

Wisam · 16 September 2022

Agent replied

Hi Wisam Sukar, thank you for leaving us such a great review.

5/5

Google

Very professional excellent service provided

David · 31 May 2023

Agent replied · 27 August 2023

Hi David Higgins, thanks for sharing your experience with us.

5/5

Google

Excellent start to finish assistance from both Tom and Olga

Joseph · 15 December 2022

Agent replied

Hi Joseph Sanders, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.

5/5

Google

Very helpful on my visit to office and understanding of what looking for.

Abbey · 30 July 2022

Agent replied

Hello Abbey Acorn, thank you for your review. Regards Simon Godin

5/5

Google

Jay, Thomas & John have been fantastic.

Francesca · 2 March 2023

Agent replied

Hi Francesca Brooks, thanks so much for leaving us a 5 star review!

5/5

Google

Andrews were fantastic. They found us a buyer within a week of being on the market. Professional photographs of all angles of the house made the property details on right move and in print look great. Andrews were very good at keeping us updated about the chain and how the sale was progressing. Great experience, would use again.

Sarah · 28 July 2019

5/5

Google

Excellent service, great response and very helpful and efficient

Lin · 15 November 2022

Agent replied

Hi Lin C, thank you for your feedback. thank you for leaving us such a great review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Andrews Estate Agents

Has Andrews won any awards?

Yes. In The Trusted Agent 2026 awards: Andrews, Tunbridge Wells won Gold; Andrews, Romford won Platinum; Andrews, North Cheam won Gold; Andrews, Reigate won Trusted Agent; Andrews, Longwell Green won Trusted Agent; Andrews, Carshalton won Trusted Agent; Andrews, Worcester Park won Trusted Agent; Andrews, Yate won Trusted Agent.

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