5/5
GoogleAbsolutely amazing service from Patrick and the whole team from Andrews Agency.
Agent replied
Good afternoon Paulgymtrainer, we’re so glad to hear that you had a smooth experience from start to finish.
Trusted Agent profile · Tunbridge Wells · Kent
Andrews Estate Agents reviews in Tunbridge Wells
★★★★★
318 reviews across 1 platform
11 Grosvenor Road, Tunbridge Wells, Kent, TN1 2AH
Part of Andrews, see every office.
Andrews's office in Tunbridge Wells, Kent, at 11 Grosvenor Road, is rated 4.9 out of 5 across 318 reviews on 1 platform, including 318 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Andrews won in 2026.
Awards
The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
Google5/5
GoogleReally helpful and pain free service offered by Andrews. Professional staff.
Agent replied
Good afternoon eau hillingdon, thank you for your feedback regarding Andrews Tunbridge Wells.
5/5
Googlefriendly and provided accurate information. very receptive to help .
Agent replied
Hi Clau Padu, thanks for sharing your experience with us.
5/5
GoogleThey are very helpful ,…..
Agent replied
Good afternoon Al amin, thanks for leaving us 5 star feedback!
5/5
GoogleVery efficient and easy to deal with! Highly recommended!
Agent replied
Hello Ross, thank you for taking your time to leave us a review.
1/5
GoogleUnfriendly dismissive staff. Greeted like a bad smell that they want to get rid of as quick as possible. Leaves me feeling disrespected every time I have the displeasure of having to visit. Thankfully my business with them will be over for good very soon. Wouldn't ever use again in the future for anything.
5/5
GoogleProfessional service 👍 …
Agent replied
Hi Jithin Babu, thank you for your feedback.
5/5
GoogleSuper efficient and friendly staff. Kept me fully informed throughout and would definitely recommend.
Agent replied
Good afternoon Chris thanks for your review. I’m happy to hear that we provided a great experience for your move in Tunbridge Wells. All the best and take care.
5/5
GoogleGood agency, attended to our queries when needed and staff was very helpful.
Agent replied
Good afternoon Anastasios Toumpanakis, thank you for taking your time to leave us a review.
5/5
GoogleGreat service very efficient from Patrick Tunbridge Wells branch
Agent replied
Hello Nick, thank you for your feedback regarding Patrick Henry at Andrews Tunbridge Wells Lettings office, greatly appreciated. All the best and have a lovely day.
5/5
GoogleExcellent service provided by the Rebecca O’Keefe since we moved to this property, especially dealing with queries, service requirements and resolving issues. We have been using Andrews Letting Agent in different properties since 2006 and will recommend to friends and family.
5/5
GoogleAlways professional in all they do !!
Agent replied
Hi Charles, thanks for sharing your experience with us.
5/5
GoogleAlways a professional and helpful Lettings Team
Agent replied
Good afternoon Chris Holmes, thank you for taking your time to leave us a review. All the best Team T. Wells
5/5
GoogleThanks for your help and guidance
Agent replied
Good afternoon james last, thank you for taking your time to leave us a review.
5/5
GoogleVery efficient, very helpful
Agent replied · 30 July 2023
Hi Chris Flye, thanks for sharing your experience with us.
5/5
GoogleThank you Andrews, thank you very much Patrick, we really admire the professionalism with which we were treated in the rental process.
5/5
GoogleWonderful Experience, 5 stars!
Agent replied
Hi Frankie Julian, thanks for sharing your experience with us.
5/5
GoogleAdapted according to my specific needs as well as for the other parties so we each had the best thing. Gave helpful advice and had sensible understanding of the midstream market banding. Quite impressive.
5/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Dear Sujan Thakuri, Thank you for your fantastic 5-star review! We're thrilled to hear you had a great experience with Andrews Tunbridge Wells. Your feedback is invaluable to us. Best regards, The Andrews Team
5/5
GoogleTom did a viewing with me and his knowledge of the area was great. Gave me a really good overview of the market and Tunbridge Wells in general. Ruth booked the viewing.
5/5
GoogleI found a better flat than I was expecting. Patrick shared all information needed, no hidden charges or bad surprises. The process was smooth and easy. The property in great condition.
5/5
GoogleGreat service in arranging tenancy for me. Thank you for all your support.
1/5
GoogleFeels like they only care about the landlord and not the tenant who is actually paying them. Now over a month and no security deposit returned.
5/5
GoogleRuth was great
Agent replied · 13 April 2026
Thank you, Brian, for your wonderful feedback! We're thrilled to hear that Ruth provided you with excellent service. Your satisfaction is our priority, and we appreciate your support. If you need any further assistance, feel free to reach out.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Andrews Estate Agents
Has Andrews won any awards?
Yes. In The Trusted Agent 2026 awards: Andrews, Tunbridge Wells won Gold; Andrews, Romford won Platinum; Andrews, North Cheam won Gold; Andrews, Reigate won Trusted Agent; Andrews, Longwell Green won Trusted Agent; Andrews, Carshalton won Trusted Agent; Andrews, Worcester Park won Trusted Agent; Andrews, Yate won Trusted Agent.
