Trusted Agent profile · Tunbridge Wells, Kent
★★★★★
292 reviews across 1 platform
11 Grosvenor Road, Tunbridge Wells, Kent, TN1 2AH
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's office in Tunbridge Wells, Kent, at 11 Grosvenor Road, is rated 4.9 out of 5 across 292 reviews on 1 platform, including 292 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Andrews Estate Agents won in 2026.
The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
5/5
GoogleWe had a lot of help from Patrick who has arranged our tenancy. We are super pleased with his service, he was always friendly and professional and able to help with any issues at the last minute.
Hi Kamila, thank you for the five star review, great to see that Patrick was friendly, professional and able to help you find your new home, we hope you are settled in! Thanks, Rhys
5/5
GoogleWe are currently using Andrews to purchase a home, we have been very impressed by their friendly professionalism and help. We particularly feel that Tom and Jay have gone above and beyond in looking after us during this process. We would highly recommend to any prospective buyers!
Hi Lauren Ward-Scott, thank you for your feedback.
5/5
GoogleBrian (Tunbridge Wells Branch) has been very supportive and helpful throughout the process of my purchase. This made buying a new home a very pleasant experience. Thank you ...
5/5
GoogleGood, friendly service. Always ready to help. If not instantly available then a return call was always made as soon as possible. It was clear that a team effort was made so that we arrived at the very best outcome. No question asked went unanswered.
Good afternoon Dennis Richards, thanks for taking the time to leave us feedback regarding your recent experience.
5/5
GoogleWas very quick and helpful booking a viewing and showing me round. Helped me along the move in journey and is always there to answer question and quires.
Hi Katy, thank you for the five star review. Fantastic to see that the team were on hand to help you each step of the way. Thanks again, Rhys
5/5
GoogleHighly recommended Andrews Tunbridge Wells. Excellent service! Our letting agent, Jay Cooper, is always very responsive, helpful and professional. He is very keen to find answers to all our queries and expedite the the process to reach a successful end.
Hi Chandra Sena Mukherjee, thank you for your feedback. thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
5/5
GoogleThank you very much to both Jay and Tom for their help with our first purchase. They were both very helpful and professional throughout the entire process. Highly recommended!
Hi Ben, thank you for the five star review. Amazing to see that Jay & Tom have been so helpful throughout your dealings with us. Thanks again for sharing your feedback, Rhys
5/5
GoogleWe have used Andrews’ services for 2 years now and couldn’t be any happier. Very friendly and professional environment which cultivates a good relationship that gets the job done. We highly recommend their full management service as it’s the best in the area.
Hi Invest Britain, thanks for sharing your experience with us.
5/5
GoogleI had the pleasure of arranging tenancy agreement through Andrews in Tunbridge Wells. All of the staff are very professional and polite and I can't be more grateful for the help received when completing the daunting paperwork with Patrick. Absolutely exceptional. Thanks.
Hi Danuta, we’re so glad to hear that you had a smooth experience from start to finish. thanks for the review. We’re so pleased to read that we helped make you feel at ease during your move.
5/5
GoogleVery fast and responsive agency. Professional, friendly and timely! Ruth in particular has been kind and easy to ask questions to. She accommodated any requests I had, including a second viewing with my grandparents- knowing how important that was to me! I would recommend to anyone looking to rent a property.PositiveResponsiveness, Quality, Professionalism, Value
Good afternoon Hannah Cheeseman, thank you for your feedback regarding Ruth King at Andrews Tunbridge Wells really appreciated.
5/5
GooglePatrick was incredibly helpful, polite and patient. He’s supported me through the process of renting a flat which made it less stressful for me.
5/5
GoogleI recently had the pleasure of working with Andrews Estate Agents, and I am absolutely thrilled with the outstanding service I received, particularly from two exceptional individuals, Ruth and Patrick.
Hi Joseph, thanks for the five star review and for sharing your experience with us. Great to see that the team at Andrews Tunbridge Wells, specifically Ruth & Patrick were on hand to assist you. Thanks, Rhys
5/5
GoogleReally impressed with Tom, our Agent, who ensured that the sale progressed seamlessly from start to finish. The sales progression team were also excellent, with special mention going to Olga who was always on hand to answer any questions or queries we had. Thanks!
Good afternoon Bradley Davis, we’re so glad to hear that you had a smooth experience from start to finish.
5/5
GoogleHighly recommended Andrews Tunbridge Wells. Excellent service! Our letting agent, Jay Cooper, is always very responsive, helpful and professional. He is very keen to find answers to all our queries and expedite the the process to reach a successful end.
Hi Chandra Sena Mukherjee, thank you for your feedback. thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
5/5
GoogleTop class service from start to finish. Lucinda was brilliant, she helped us from day 1 all through the journey. If it wasn't for her, I don't think the chain would have completed. Will definitely recommend Andrews to all my friends and family
5/5
GoogleAndrews Tunbridge Wells offer a superb service. I have used them to sell two properties and both were sold within weeks of going on the market. Highly recommend them, especially Lucinda who went the extra mile.PositiveProfessionalism
5/5
GoogleMe and my wife had the pleasure to work with the agency . I must to remark the kindness and professionalism of Mr . Edward Khoury who represented very well the agency 👍 I recomend him from my heart ! Thank you . …
Hi Malin Veres, we’re so glad to hear that you had a smooth experience from start to finish.
5/5
GoogleJay & Tom at Tunbridge Wells branch very professional, helpful and generally nice people. Helped us to buy our first home with ease! Thank you Andrews!
Hi Daisy, thank you for your five star review. Fantastic to hear Jay and Tom have been able to assist you! Even though the house buying process can be stressful, it is fantastic to see they made it easier. Thanks for sharing and all the best, Laura.
5/5
GoogleGreat service with lots of help along the way from Patrick. Highly recommended, at least for rentals, based on my experience.
Hi Robert, thank you for taking the time to leave us a review. We know that Patrick will really appreciate seeing your kind feedback, thanks again, Rhys.
5/5
GoogleAmazing service from Jay at Andrews, helping my partner and I secure our first property! Great experience and highly recommend!
Hi Annabel, thank you for taking the time to write us a five star review. Fantastic to hear Jay has been able to assist you on your property journey and I am so glad he was able to help in such an exciting time of your life. Thanks for sharing and all the best, Laura.
5/5
GoogleJay and Tom couldn't have been more helpful selling my property. First rate, going above and beyond.
Hi Nick, thank you for taking the time to write a lovely five star review. Fantastic to see Jay and Tom have been amazing with selling your property and I am so glad to hear they went above and beyond. Thanks again and all the best, Laura.
5/5
GoogleJay and Tom and the whole team at Andrews were fantastic through our property sale - completed just in time for Xmas! thanks all :)
Hi Amy, thank you so much for the five star review. Brilliant to see you had a great experience with the team at Andrews Tunbridge Wells especially with Jay & Tom, thanks, Rhys.
5/5
GoogleSagar acharya and chahana sharma
Thank you, Sagar and Chahana for the five star review. Best wishes , Lisa.
5/5
GoogleAndrews TW has professionally managed our rental flat for several years and now finally assisted us in the sale of the flat. Big thanks for Thomas and the whole team for excellent service throughout.
Hi Erkki Valikangas, thanks for sharing your experience with us. thank you for leaving us such a great review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, Tunbridge Wells won Gold; Andrews Estate Agents, Romford won Platinum; Andrews Estate Agents, North Cheam won Gold; Andrews Estate Agents, Reigate won Trusted Agent; Andrews Estate Agents, Longwell Green won Trusted Agent; Andrews Estate Agents, Carshalton won Trusted Agent; Andrews Estate Agents, Worcester Park won Trusted Agent; Andrews Estate Agents, Yate won Trusted Agent.
