Miller Countrywide Truro reviews

★★★★★ 5/5

Google

Have just recently used Miller Countrywide to secure a rental property and found the experience to be a positive one. Very helpful in their responses (even contacting the old tenants to ask a couple questions on my behalf) and had everything processed quickly to ensure a smooth transition into the property. Would definitely recommend and use again if needed. Thank you, Miller!

Cheryl · 21 June 2021

★★★★★ 5/5

Google

I am happy with the service I received from the agency, the ladies were so helpful, patient and friendly. I will definitely use their services again. Thank you!🙏 ❤️ …

MOKOBOTI · 21 May 2024

★★★★★ 5/5

Google

Finding a better accomodation is not easy and stressful but thank you very much for your help and guidance. Highly recommended

Jan · 15 October 2024

★★★★★ 5/5

Google

Truro Miller staff provide professional and friendly letting services. I feel very satisfied in recommending them to others who wish to use their services. They answered all questions no matter how trivial I felt they were and kept me updated as to each development.

Ocean · 21 June 2023

★★★★★ 1/5

Google

Like other reviews have suggested, they are likely good at selling. However, I would never recommend miller to let out your property. I went fully managed and it was a shambles from start to finish.

Logan · 22 January 2024

★★★★★ 5/5

Google

Very professional service, no problem is too big or small for them and all dealt with in a timely manner. They look after the tenants and the landlord in a fair and amenable say and I really appreciate the constant communication. Highly reccomend.

Nathan · 21 June 2023

★★★★★ 1/5

Trustpilot

absolutely hideous company

i recently left a property unfortunately "managed" by millers. every single aspect of my time renting via them was absolutely hideous, they may as well have not even been there because they ignored everything from me... unless getting extra money was involved! now I've happily left after giving them adequate notice as stated in the tenancy agreement and handing keys back (all evidenced)... they're still causing BIG issues for me.in a sleepy haze i accidentally sent them my rent for my current property. initially they said not to worry and they would send it straight back. then later in the day they left a voice message to say they couldn't give it back as i owed them rent until the 5th of december!i had no previous knowledge of this until this very moment! I am now down 725 and have no way of paying my current rent and putting my small children and myself at risk of homelessness! i have re sent all of the evidence i have, they are point blank refusing to send it back to me and now just blatantly and shamelessly stealing from me.they are vile human beings and when i phoned again yesterday i was told by 'Travis' to ask him nicely and he'll think about looking into it and then laughed down the phone to me!avoid, avoid and avoid again!!! bunch of parasitic scumbags

Hana · 8 January 2023

★★★★★ 5/5

Google

Michelle was most helpful in getting us into the property we really wanted. Approachable and very friendly.

Louise · 22 June 2019

★★★★★ 5/5

Google

Michelle and the team were very helpful and professional in helping me find a property to rent.

McNugget · 22 June 2019

★★★★★ 5/5

Google

Really professional & kind. Less than a week till the property was let. Very very impressed. Highly recommend.

Panda · 8 October 2024

★★★★★ 1/5

Trustpilot

I lam a landlord I paid millers to fully…

I am a landlord I paid millers to fully manage my property in stangray avenue it was last inspected November 2019 I had to get bailiffs to remove tenants in August I could write i huge list of incompetence by millers they have cost me thousands of pounds but terrible just sums them up totally. I’m now spending huge cost on repairs and will never have anything to do with millers again .go for anyone but millers is my advise they are a real disgrace and I’ve been letting property since 1983

Jack · 29 October 2022

★★★★★ 4/5

Google

Overall a good service.

Paul · 17 April 2025

★★★★★ 5/5

Google

Always a brilliant service from Tre and the team in Truro.PositiveResponsiveness, Professionalism, Value

Stephen · 28 August 2020

★★★★★ 5/5

Google

Faye Endean was incredibly professional and helpful throughout. I would recommend highly.

Amanda · 21 June 2020

★★★★★ 1/5

Trustpilot

What a despicable LYING VILE .company

What a despicable company. As lovely as they can be while telling you that they will send you a viewing, chatty chatty chatty, yes you will have the first refusal, then keep you waiting for days, they actually screen their calls and flick it to the answerphone when they see it is you. Ring on a different number and the answer and sound really sheepish and make up a total load of lies as to why they haven't sent the video. In the meantime, you have let other properties go due to their optimism about getting the one you asked about. The fact that lucy and Simeone sounded so nice makes them that much slimier. I have family members with businesses in Torquay and will make it my first mission when I do move there to have the name of this tinpot company spread as far and wide as I can for being the disgraceful, duplicitous liars they are. ESTATE AGENTS ARE KNOWN AS FILTH FOR A REASON....................... THEY ARE

Oxofamilydad · 18 August 2022

★★★★★ 5/5

Google

Amazing customer service from Faye, from the first initial contact she was extremely professional, keeping us updated at every stage of the process. Thankyou!

Amy-Jo · 21 May 2024

★★★★★ 5/5

Google

Nothing was ever a problem, lovely to deal with would recommend

Callum · 5 December 2025

★★★★★ 5/5

Google

Nice, honest, really compatinate staff. Not doing daily machinery job but also consider humanitarian issues. Thanks to #Abi, #Bethan, and #Amiley!

Mahdi · 6 June 2024

★★★★★ 5/5

Google

I used Miller Countrywide tenant find service. They provided a prompt, efficient service and provided valuable support throughout the process. I would recommend Miller Countrywide to any landlord who is looking for new tennants. Thank you!

Rachel · 21 June 2023

★★★★★ 5/5

Google

Very good from viewing property to securing a purchase on flat for us. Emma, Jess, Hannah, Lucie, Corey plus rest of team all get a big green tick.

Celia · 23 December 2023

★★★★★ 1/5

Trustpilot

Terrible. Would not recommend

Would not recommend this estate agent. We applied for a property and the took a £200 holding deposit from us and now refusing to give it back. In the current housing crisis where people and families are desperate for homes, have nowhere to go and are facing homelessness - all these people are concerned about is lining their pockets. We have emailed them numerous times and now they just don’t reply and ignore us. The process from start to finish was disorganised and nothing was explained properly. To just take peoples money and not even bother to communicate with them is disgusting.

Laina · 12 February 2022

★★★★★ 1/5

Trustpilot

Yet another 1 star review, unsurprisingly.

Much like the other 82% of reviews, I too have had bad experiences them from both a buyer and a seller's point of view. TLDR: They are incompetent, uncommunicative (even within their own offices) and just generally awful to deal with. The trouble is that there are too many chumps to rip off, which explains why a company can get 82% of reviews giving 1 star and still be in business. Seems wrong.If you're a buyer and want to book a viewing, you'll have to give them far more data than they need, and far more than any of their competitors ask for. They'll want to know everything about you, and to be honest I'm almost suprised they didn't ask for a DNA test, a stool sample and for me to slice off a sliver of my kidney to give to them. To even book a viewing with them you'll need to provide proof of mortgage offer, I'm assuming so they can try and rinse more money from you by offering vastly overpriced mortgage deals with their 'partners'. For a viewing only, there is no reason why you need proof of a mortgage offer, other than to force people into giving the company their details, which MillerCountrywide can then give/sell to their partners.As someone who currently rents, I found out the very day I moved into the flat that they put the property on the market, then started hounding me by email, text, phone calls and voice mails practically demanding entrance for prospective buyers less than a week after I'd moved in! The trouble is that they have Sales and Rental departments, and neither of them talk to each other, at all, so one hand literally has no idea what the other is doing and they all just pass the blame and responsibility over to the other side. It's bad enough business is greedy and incompetent staffed by people with shoulders so slippery I believe their clothing is made of teflon, and so incompetent I suspect if brains were dynamite most of them would have trouble blowing their own noses.Oh and additionally, when I moaned about them to my landlord, he said he has also had nothing but trouble from them and was considering taking a property he has listed with them off the market entirely his experience has been that bad. Personally, I feel like their company name would be more accurate and suitable if you removed the 'o' from it, added and 's' to the end and then removed all the other letters before 'c' and after 's'.Avoid.

Ryan · 29 January 2022

★★★★★ 5/5

Google

We had a great and incredible experience with Yasmine, she is very helpful at all time. We got the house ready as we wanted. Thankuuu for everything.

Rohit · 23 December 2023

★★★★★ 1/5

Trustpilot

Would not recommend to anyone.

Terrible experience trying to cancel my joint tenancy having split with my now ex partner. No communication. Failed to handle things in a professional or timely manner and have caused endless ongoing issues. 9 months on and I am still paying for a property I am not living in. Seeking legal advice as a result. I would recommend everyone to avoid this letting agency.

Matt · 21 August 2023