Every review we hold for the Truro office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI highly recommend Miller Countrywide for renting property or property management. They have managed my tenancy with 100% integrity. My special thanks to Bethan for proactive and communicative, making the experience totally stress-free.
Bethan is incredibly responsive and professional. Whenever I have a maintenance request, it is handled promptly usually within 24 hours. She is very friendly and makes the whole process easy. Highly recommended!
Harshit · 17 March 2026
Agent replied · 17 April 2026
Thank you so much for your kind words and recommendation! We are thrilled to hear that you have had a stress-free experience with Bethan and our property management services. Providing excellent customer service is always our top priority and we are happy to have met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe cannot praise Reece at the Truro branch of Miller Countrywide highly enough! He was absolutely fantastic throughout the whole process. He was pro-active, attentive, and always available.
His professionalism and ability to overcome any obstacles that presented themselves, enabled us to not only sell our current house but also purchase our new home. We highly recommend Reece and Miller Countrywide.
Ben · 17 January 2026
Agent replied · 17 April 2026
Thank you so much for your glowing review! It was our pleasure to help you with the selling and purchasing process. We are thrilled to hear that Reece went above and beyond to ensure a successful outcome. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA big thank you to Oliver at Miller Countrywide in Truro for all his help during what turned out to be quite a lengthy house purchase! Even when things dragged on, Olly was always there with regular updates and a reassuring presence. He was incredibly helpful throughout, and when completion day finally arrived, he was almost as excited as I was to hand over the keys! His enthusiasm and support made a big difference, I’m so grateful for everything. Highly recommend!
Katie · 11 July 2025
Agent replied · 24 August 2025
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI've recently rented from this great group of people. Their service and dedication to getting the job done was wonderful. They were always available and ready to help. They truly helped me out in an emergency situation and I will forever be grateful. Abi and Bethan were amazing!!!
James · 17 March 2026
Agent replied · 17 April 2026
Thank you so much for your kind words! We are thrilled to hear about your positive experience with our team. Our goal is always to provide excellent service and help our customers in any way we can. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe have just used Miller Countrywide at Truro for selling our house. They have been excellent - proactive and helpful. Many thanks to Reece and Oliver. In the past we have used Miller Countrywide at Truro for finding tenants for a property in the area for several years.They have always been very professional and helpful
Robin · 17 January 2026
Agent replied · 20 June 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe have been very happy with our experience of dealing with Reece and Oli At Miller countrywide Truro.
The service they provided was efficient and they were very willing to communicate, answer our calls and they worked very hard for us. I would highly recommend Using them.
Tamsin · 17 January 2026
Agent replied · 17 April 2026
Thank you for your kind words! We pride ourselves on efficient and communicative service, and we're thrilled to hear you had a positive experience with Reece and Oli at Miller Countrywide Truro. We appreciate your recommendation! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbi and Faye at the Truro Branch were very helpful and easy to deal with. Helped me secure a brilliant long-term rental in a challenging market. Thank you.
Carl · 10 April 2026
Agent replied · 17 April 2026
Thank you for taking the time to leave us a review! We're thrilled to hear that Abi and Faye were able to assist you in finding a long-term rental during a challenging market. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe met an outstanding Estate Agent from Miller Countrywide Truro. His name is Mr Owen Bird. I am elderly and disabled and can be challenging to show around a property. Owen was extremely polite, courteous, friendly, helpful and showed great humility. He answered all our questions and those that he did not know, he researched and followed up. He sent us a detailed email, listing all the answers to the questions we raised. Nothing was too much trouble for him. He did not rush us or make us feel that he was busy, even though I am sure he had a number of appointments. It is rare to find such an exceptional Estate Agent that is willing to go the extra mile to make customers feel valued, supported and respected. Thank you Owen
Odette · 24 August 2024
Agent replied · 27 August 2024
Thank you for taking the time to leave us this great 5* review and your kind words Odette. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhen buying my first house with my partner it can be a stressful process. Josh was communicative throughout which made it all the simpler. Any queries he was on the phone right away to try and sort/chase for us. Sophie was also great. Overall Josh was there to put our mind at ease and I can’t thank him enough for the help! We also used there in house mortgage services and had our offer come through in a matter of days after our appointment. Thank you team!
Jodie · 6 June 2024
Agent replied · 20 June 2024
Hi Jodie, thank you for sharing your positive experience with us. We're delighted to hear that Josh and Sophie provided excellent service during your first house purchase. We appreciate your kind words and are here to assist you further if needed. Thank you for choosing Miller Sales and Letting Agents Truro! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAwful experience
Awful experience. They kept losing my details. Finally booked a property valuation, but then no-one bothered to turn up. Instead of apologing for wasting my time they described it as a "miscommunication", did not offer to come out that day or the day after, but in a week's time. If they don't want the chance to sell a beautiful cottage with a large garden and awesome views they clearly aren't going to make any effort to sell a property. Lucky escape - but a huge waste of my time.
Jenny · 20 August 2026
★★★★★ 5/5
TrustpilotGreat agency.
I cannot fault the team at Truro/Redruth Miller Cointrywide, they are efficient, clear and very supportive through all aspects of moving house. The young girl Abi is amazing at what she does, very understanding and caring. We couldn't have asked for a better service whilst finding our way. Great job everyone.
Sheila · 16 March 2026
★★★★★ 5/5
GoogleReally great experience - selling a home from over 500 miles for my late stepmother required excellent communication, especially as the sale took some time to complete. Reece Tyack and his team were always available, attentive and proactive in addressing the numerous challenges that arose. The sale has finally been concluded, and I'm delighted to give Reece and his team the credit they deserve in this review. Thoroughly recommended
GF · 27 September 2025
★★★★★ 5/5
GoogleMiller Sales and Letting Agents in Truro are really amazing they are really professional and helpful for all the needs and queries we’ve ask.From all the Letting Agents we encounter Miller are the best especially Abi who helped me all thru out.She’s the best🫡.Highly recommended. …
Mary · 17 April 2025
Agent replied · 11 November 2024
Many thanks Mary Grace for the fantastic recommendation and 5* review. I have passed your flattering comments onto our Truro branch. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Kayleigh and the team at Miller. From the first phone conversation all the way through to renting the property you were so thorough and understanding. The team went above and beyond to rent the property in such a timely manner. Ever email and question was answered in a timely professional way with solution to whatever I asked for assistance on. You make renting a property a stress free experience.
Jonathan · 21 February 2024
Agent replied · 20 June 2024
Many thanks for your marvellous 5* review Johnathan. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleWhen searching for my first rental property, Abi was absolutely incredible!
From showing me around the apartment, to talking me through the process of what would happen if I was accepted by the landlord, she was uniquely transparent and …
Colm · 17 April 2025
Agent replied · 11 November 2024
Thank you for your 5* review Colm. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Trustpilotethical, communicative and person centred company
My experience with every estate agent from Miller countrywide in Falmouth has been fantastic, I originally viewed a flat with them which they held onto for me for weeks, stayed in contact during this process and then were kind enough to negotiate with the landlord with another flat, direct me to the correct location over the phone and reorganise a missed viewing the same day. Thank you Dayna, Cian and James for all of your time and effort.
Bea · 29 January 2025
★★★★★ 5/5
GoogleAbi was very wonderful with her approach, patient and detailed, Follow up and tireless explanation. Always ready to assist and response readily at every question . Thanks for your expertise , I am really grateful .
King · 16 May 2025
Agent replied · 13 June 2025
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy experience with Abi and Beth has been really wonderful from the beginning. They are always ready to iron out any issues and i didn’t have to struggle securing a house once i got in touch with them. Really amazing team👌🏾 …
Vunyoro · 25 February 2025
Agent replied · 27 October 2025
Hello Vunyoro, Thank you so much for your fantastic 5* review! We're thrilled to hear that Abi and Beth made your experience smooth and enjoyable. Your kind words about our team mean a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 1/5
GoogleEdit:
After one year of using their full management service, I can only warn others against it. I was left in pieces not knowing what was happening to my property, and my experience was very poor. There was poor communication between teams, poor rent management, poor accounting with rental arrears miscalculated. The entire process was getting someone, anyone in quick and then creating chaos until I have to involve solicitors.
P · 24 September 2023
Agent replied · 20 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust moved into my new place in Truro, thanks to Bethany in the office for making it happen :)
John · 27 September 2025
Agent replied · 27 October 2025
We are so thrilled to hear that our team was able to help make your move to Truro a smooth and enjoyable experience! Thank you for choosing us and for taking the time to share your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOn behalf of my family I would like to thank Daryl and Jenni for all their support and professionalism during the recent sale of a loved ones family home. It’s not easy letting go of a place that holds so many memories but Daryl and Jenni were always on hand to guide the sale through as easily as possible. Thank you for your understanding and clear explanations during the whole process. We would definitely recommend you to other people looking to sell, your guidance was appreciated by everyone involved.
Many Thanks
Shelley and the Hosking familyPositiveProfessionalism
Michelle · 21 June 2022
Agent replied · 20 June 2024
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleI have been a Landlord with Miller Sales and Letting Agents Truro for many years. I have always found the staff professional, informed, supportive, enthusiastic, and friendly. Communications have always been excellent; I have been kept very well informed throughout the procedures involved in supporting the tenants and myself. I am always confident and feel rest assured that everything necessary will be carried out effectively and efficiently by the team. I would especially like to thank Faye Endean, Lettings Branch Manager, Jessica Doody, Lettings Negotiator, Jo Boland, Property Manager, Deposit Specialist, and Bethan Tinney, Lettings Negotiator.
I can highly, and without reservation, recommend Miller Sales and Letting Agents Truro to anyone wishing to become a landlord.PositiveResponsiveness, Quality, Professionalism, Value
Tony · 21 June 2022
Agent replied · 20 June 2024
Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have had the pleasure of dealing with Sophie and Karim here at Miller Countrywide Truro. As first time buyers, our knowledge was extremely limited and we were very cautious of getting things done correctly. Sophie was extremely helpful and friendly with her customer service & was able to answer any questions at any time. She was able to chase up any enquiries we had.
Karim was able to explain all our queries with our mortgage application and again was able to explain everything we needed in beginners terms.
Both Karim and Sophie were extremely professional and we are thrilled with the level of service and help we received. We have already recommended Karim to our friends who are also first time buyers & we would also recommend anyone who is thinking of buying in the Truro area to get in touch with Sophie.
Thank you again!PositiveResponsiveness, Professionalism
Rachael · 21 June 2022
Agent replied · 20 June 2024
Many thanks for taking the time to leave us your outstanding 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur experience with Bethan has been absolutely incredible from start to finish!
She has been so calm, relaxed and extremely approachable and friendly even when I have such high anxiety.
We are so happy and grateful for all your help and support! Thank you so much for everything, we are absolutely over the moon with our new home!
Daniella · 23 November 2023
Agent replied · 20 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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