Miller Countrywide reviews

★★★★★ 5/5

Google

We have just rented a property with Miller in Truro and have been impressed from start to finish. Tre did a very thorough and honest assessment of our property at the start of the process, with Bethan taking over to manage the marketing and viewings etc. Both were diligent, efficient and kept us up to date at regular intervals. Overall I would have no hesitation to recommend them and would certainly use them again.

Daniel · 21 June 2022

★★★★★ 5/5

Google

I cannot rate the Truro branch of Miller Countrywide enough! They are professional, always on the ball with replying to enquires and have demonstrated endless patience through trying times!! Daryl is amazing and has been our walking encyclopaedia on the local area throughout our relocation which has taken us 9 months to complete. He has a brilliant team behind him who have aided in helping to find us a place to rent initially and is now helping us to purchase. He listens to our dreams and needs and and is highly motivated to find us our dream home! We have full faith in him and the Miller Countrywide team. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Jennie · 21 June 2021

★★★★★ 5/5

Google

I would just like to thank Daryl at The Truro branch for being so helpful and professional. We have been looking for a property for many months now. Our own Estate agents we are using to sell our property and many others have not been helpful or professional. During this busy time Daryl showed us around a property and took the time to ask what we were looking for and the areas we were interested in. He has since been in contact with properties he feels we may be interested in. We had a follow up call on the property we viewed unlike others that don’t even ring you back even when you leave a message. I will in future use to sell or buy any properties through miller countrywide as I know I will get a good service. Thank you again

Jade · 21 June 2021

★★★★★ 5/5

Google

Exceptional service from Bethan and her team, couldn't have asked for a better experience. Let my house in no time, and the tenants are fantastic. Thank-you Bethan, Yaz, and Abi

Daniel · 24 February 2025

★★★★★ 5/5

Google

I have just moved into a new flat with Miller Countrywide and couldn’t have had a better experience- Abby was extremely patient when several issues came up (on my end) throughout the process and ensured everything went smoothly. Thank you!

Bella · 28 July 2024

★★★★★ 5/5

Google

We just bought our first home thanks to the fantastic Jenni and Daryl. They really took care of us during the course of the purchase, helping with things we weren't sure about and being generally supportive throughout the entire process. It wasn't the most straightforward of purchases so we massively appreciate their patience and attention to detail. Top professionals and very friendly and pleasant to deal with - thank you Jenni and DarylPositiveResponsiveness, Quality, Professionalism

Jacob · 21 June 2021

★★★★★ 5/5

Google

Honestly such a great help to us with our move ! From the day I enquired about a property until the final signing of the tenancy Miller Countrywide were a pleasure to deal with and got things going really quite quickly. We were kept up to speed with the referencing progress etc. Everything was completed within 2 weeks of the initial viewing. Estate agent fee's were more than reasonable (cheaper than others we've used). Would definitely recommend using them for your move. We mostly spoke with Livvy who was quick to respond to any emails etc and explain everything fully. Fay took over from the process on the signing/move in day and was also very helpful. Thanks guys :)

Riki · 22 June 2019

★★★★★ 1/5

Trustpilot

Unprofessional Estate Agents

We had cause to use use them to view a few properties & we put an offer in one but they sat on the offer 😕 & up sold it previous people whom seen it months ago & we had offered asking price

Lana · 20 August 2026

★★★★★ 5/5

Google

The process of me and my partner moving into our new home was really stress free with no problems at all, thanks to Kayleigh in particular for making things quick and easy and being so helpful with any questions we had. Everyone we have spoken to in the team has been great, 5 stars😊 …

Chloe · 21 June 2023

★★★★★ 5/5

Google

We had the pleasure of dealing with Abi Holme, who greatly assisted us in finding and securing a property in Veryan. Thanks Abi, Chris and Sherry and Freddie X

Chris · 15 October 2024

★★★★★ 1/5

Google

Terrible experience! Waiting to hear if we were successful in our application for a rental. They said they would be in touch within a day or 2, fast forward a week later and see on their website the property has been let. It’s cruel to keep people hanging on, it only takes an email! Very poor indeed

Carolynn · 28 June 2025

★★★★★ 1/5

Trustpilot

No customer service.

Placed my property for sale with MillerCountrywide Penzance back in April 2023 with an ‘Offers Over’ notice on the price, and a guarantee from the staff that any potentials will have been checked to ensure they had funds. First visitors said they did not have the budget, so do not know why they visited. Second made an offer below price, which I turned down as was told the price was based on offers over. Since then there has been 1 visit, over a week ago, I am still waiting after calling the agents 3 times for an update on how the visit went. I am not so concerned that the property has not sold, however the customer service and feedback from this branch is appalling.I believe they feel that they can just sit back and sell as they did during Covid, however time has moved on and a more proactive approach is now required.Property is removed from this branch and company. Still waiting to hear from them, but will not be holding my breath.Little edit. I had to phone them again as they could not be bothered to contact me. Worst customer service ever.

Mark · 21 September 2023

★★★★★ 1/5

Trustpilot

Miller Truro

The initial meeting discussing mortgage options went well, but after learning of our income and budget and what could be lent, all interest in helping us dwindled. There was no enthusiasm or help in getting us a mortgage. My partners pregnancy was used against us as a reason that we may not be able to get a mortgage due to maternity pay. We were told we could only borrow a small amount from lenders and it had to be now as closer to the due date we would most likely be declined. We had a large deposit and yet we were not taken seriously. We were sent only one property to look at which was not even suitable to our needs. Emails went unanswered and we just got the feeling that we weren’t valued as potential customers, so we went elsewhere and secured a mortgage with no issue. Terrible service, would not recommend.

Chris · 27 July 2023

★★★★★ 5/5

Trustpilot

Truro office

Truro officeThe team at Truro were heaven sent as things in the sale ‘hiccuped’. They worked closely with all parties to resolve a really tricky situation and was battling with a sense of justice for the vendor and purchaser. The kept focus on the end game - to sell the house and repurposed the other agencies ensuring they did not disrupt the sale. Credit to all three of them and especially Sophie who always was bright and welcoming in even the most difficult times. A challenging sale handled more than professionally, handled with compassion and empathy.

Swanagescenes · 25 July 2023

★★★★★ 5/5

Google

Great service from start to finish, my first time renting on my own so went in not knowing what to expect. From the minute I walked in I knew I had made the right choice. The property I had intended to view had gone but another was suggested and is now the property I am living in. Thank you to Faye, Michele and Dan for all your help. Would recommend to anyone.

Jordan · 22 June 2019

★★★★★ 2/5

Trustpilot

St Austell. Poor response times and lack of interest

Put our house on the market and initially were very happy with the service we received. Luke was very welcoming and professional and then he left the company. We weren’t informed if this and had no contact telling us who our new point of contact would be. After this it was a shambles. Emails and calls not returned. Got the impression that they weren’t really interested in our sale, quite a lazy approach. I don’t feel that we received a professional service compared to other estate agents we have used. We even considered pulling the sale and re advertising with a different estate agent. All sorted now but I personally wouldn’t deal with this company again in the future.

Mark · 5 May 2023

★★★★★ 1/5

Trustpilot

Would not recommend this company if…

Would not recommend this company if your life depended on it a long time ago when I was a single parent and a student they took six months rent off me upfront. What was intended on my part to be a long term Let, it was kind of my own naivety as when I viewed the house there was a for sale sign and the letting agent told me and my mum that for sale sign was for the next-door house as these were Terrace houses anyway I moved into this house and four months and I got a call to my personal number just some random people that was wanting to view the house for sale. That’s how I found out the house was for sale. Avoid I’m now in my council house and have been here a long time but avoid this agency. Gutted. I went from one cowboy independent landlord to this cowboy agency. Ps I should have wrote this review a long time ago with being single parent and disabilities as well as you know trying to function in my life makes it difficult but I have not forgot

Ms · 31 July 2025

★★★★★ 1/5

Trustpilot

Awful Estate Agents

Awful Estate Agents. Dont recommend them at all. I sent numerous online requests about a property to let, I phoned and left voicemail and couple more emails and nothing!! Dont bother wasting your time!

Melanie · 12 August 2026

★★★★★ 5/5

Google

We found Bethan Tinney to be very professional. Her help was invaluable making the process of renting out our property much easier than expected. Would highly recommend Bethan and her company to anyone. Looking forward to working together in he future

Deanna · 26 July 2023

★★★★★ 5/5

Google

Quick and easy process from millers. Yazmin was extremely helpful and quick to respond to any queries we had and is still happy to help if ever we need her. Would recommend both her and the company as a whole to anyone.

Emily · 21 June 2023

★★★★★ 5/5

Google

We have dealt with Daryl Jones over the last two years ,and have nothing but excellent service from him and the team.We have no doubt he will go the extra mile to ensure you have the best possible service and follow through.we have the ultimate confidence in recommending MillersPositiveResponsiveness, Quality, Professionalism, Value

Richard · 21 June 2022

★★★★★ 5/5

Google

All the team were very helpful in my search for a property to rent. Special thanks to Yazmin for making the experience so stress free!

Callum · 21 May 2024

★★★★★ 5/5

Trustpilot

An excellent viewing with Daryl of Miller…

I made contact with Daryl JONES of Miller Camborne. Daryl was positive friendly and proactive, traits in my experience have been lacking in other estate agents in the area

C · 17 June 2025

★★★★★ 5/5

Google

Thank you so very much to Bethan @ Miller- Countywide Truro, I found my dream flat, Bethan communicated step by step with updates and information needed for me to move in, she answered my many questions and concerns which made me feel valued and understood. If I ever need assistance in the future, Miller- Countrywide will be my first choice.

Nwachukwu · 5 December 2025