Miller Countrywide Truro reviews

★★★★★ 1/5

Trustpilot

Awful Estate Agents

Awful Estate Agents. Dont recommend them at all. I sent numerous online requests about a property to let, I phoned and left voicemail and couple more emails and nothing!! Dont bother wasting your time!

Melanie · 12 August 2026

★★★★★ 5/5

Google

We found Bethan Tinney to be very professional. Her help was invaluable making the process of renting out our property much easier than expected. Would highly recommend Bethan and her company to anyone. Looking forward to working together in he future

Deanna · 26 July 2023

★★★★★ 5/5

Google

Quick and easy process from millers. Yazmin was extremely helpful and quick to respond to any queries we had and is still happy to help if ever we need her. Would recommend both her and the company as a whole to anyone.

Emily · 21 June 2023

★★★★★ 5/5

Google

We have dealt with Daryl Jones over the last two years ,and have nothing but excellent service from him and the team.We have no doubt he will go the extra mile to ensure you have the best possible service and follow through.we have the ultimate confidence in recommending MillersPositiveResponsiveness, Quality, Professionalism, Value

Richard · 21 June 2022

★★★★★ 5/5

Google

All the team were very helpful in my search for a property to rent. Special thanks to Yazmin for making the experience so stress free!

Callum · 21 May 2024

★★★★★ 5/5

Google

Thank you so very much to Bethan @ Miller- Countywide Truro, I found my dream flat, Bethan communicated step by step with updates and information needed for me to move in, she answered my many questions and concerns which made me feel valued and understood. If I ever need assistance in the future, Miller- Countrywide will be my first choice.

Nwachukwu · 5 December 2025

★★★★★ 5/5

Google

Yazmin was a huge help when I enquired over some property to let, friendly and competent. She made sure I had all the information I needed, walked through the process and overall made it a great experience

Zero · 26 July 2023

★★★★★ 5/5

Google

During my recent property search, Daryl was the most helpful & proactive agent in Truro that I dealt with - and I dealt with several agents. He takes an interest in the client's needs and follows up with useful property suggestions. He offers a professional and responsive approach.

Graham · 21 June 2022

★★★★★ 5/5

Google

We were in need of a full management of our property as we’re moving overseas. This was our first time letting a property and the team helped us every step of the way and we’re fantastic. I can’t thank Faye and the team enough for everything. Everything is clear and up front.PositiveResponsiveness, Professionalism

Kirk · 28 August 2021

★★★★★ 5/5

Google

Good recent experience renting through Miller Truro. Kayleigh was always calm, kind, patient and professional, she got us in with minimum fuss. Found Megan and Faye friendly and helpful when Kayleigh was not available. Thanks all.

Matthew · 21 June 2023

★★★★★ 5/5

Google

Helpful and professional staff who assisted us every step of the way to letting out our property. Particular thanks to Bethan and Hayley, who made the process of becoming landlords easier to understand and helped us find a great tenant. Would definitely recommend Miller Truro's services!

Emma · 21 June 2022

★★★★★ 5/5

Google

I explained my urgency to find a property to rent, came back with a potential property. Within a couple of days it was all sorted. Explained all the necessary paperwork, more importantly kept me informed all the way. Thank you Michelle for answering all my pestering phone calls and having ready for the agreed move in date. Fab service

Dave · 22 June 2019

★★★★★ 1/5

Trustpilot

Unreliable, untrustworthy and probably unlawful

We approached Miller Countrywide in Truro to view a property.As expected they asked for our buying position before arranging a viewing, but then shockingly expected us to send all our financial information to them by email before they would allow a viewing to take place. That is just to to view a property, not make an offer, and an expectation that we would send bank statements to them by unsecured email.I refused and noted I considered their information collection to excessive and therefore probably unlawful under GDPR. The person I was talking to stated that this was their Covid policy and that she would get her office manager to call me back on Monday.1 month later we have still not been contacted by them.So as a buyer if you wish to use a company that will demand excessive information from you and expect you to risk your information being used fraud just to view a property, use Miller Countrywide.As a seller, if you are happy to have your property excluded from viewing by a cash buyer due to your agent probably acting unlawfully, use Miller Countrywide.For me, I will never use a company that not only wishes me to place my banking details at risk for no valid reason, but in response to a promise to call me on Monday to justify their actions still has not contacted me a month later.

Jason · 2 March 2022

★★★★★ 1/5

Trustpilot

Terrible service

Terrible service Lost all the keys to property. Set up a utility service without permission or paperwork leaving me a bill of £500 even though property was vacant for a year. Customers service not helpful. I would strongly advise against using this company whether it be for rental or sales.

Karen · 30 January 2026

★★★★★ 1/5

Google

No interest in helping us secure a mortgage despite us having a large deposit and only needing a small property. We were often ignored and felt that we weren’t valued as potential customers. We gave up and went elsewhere and have now had a mortgage approved for our new home. Everything felt like an uphill battle with Miller Truro. The process was full of negativity and disinterest. Terrible service, and the guy dealing with us was all talk and no action.

Chris · 25 August 2023

★★★★★ 5/5

Google

Sophie and team could not have been more helpful in a very difficult time for us, we are really grateful for all their help and contact throughout the whole process

Jeff · 24 September 2023

★★★★★ 5/5

Google

Could not recommend this company enough! I had been looking for a rental property around the Truro area for a while and had very specific requirements which I knew made me a tricky client! I contacted Miller Countrywide and was helped by a lovely lady called Kayleigh O’Donovan. She listened to everything I was after and then went above and beyond to make sure she ticked off as many boxes as she could! She found me my perfect rental and I couldn’t be happier! Thanks guys!

Holly · 26 July 2023

★★★★★ 5/5

Google

Faye, Bethan and Yazmin were so helpful and friendly, gave me loads of information in regards to renting a property. Will definitely be coming back when looking for a property to rent!! :)

Kyle · 21 June 2023

★★★★★ 5/5

Google

Recently had a change of tenants and must say that it all went very well. Would like to Thank Faye and the team in Truro for there excellent communication with us which kept us in the picture and guided us to the items needing attention. Would thoroughly recommend.PositiveResponsiveness, Professionalism

Mark · 21 June 2021

★★★★★ 1/5

Google

Recently rented a property in Truro for 18 months, significant issues with maintenance, out of hours system to contact someone does not work and is not fit for purpose. Never had a property visit during the whole time of tenancy which has …

Martin · 17 April 2025

★★★★★ 5/5

Google

Daryl and Jenni were positive and enthusiastic and kept us updated every step of the way during the sale of my late mother's house. They stayed cheerful throughout all the practical difficulties with the Covid 19 pandemic and the various lock-downs, and achieved a satisfactory sale.PositiveResponsiveness, Professionalism, Value

JACQUELINE · 21 June 2021

★★★★★ 5/5

Google

We had a fantastic experience with Abi and Bethan at Miller Countrywide in Truro. They worked tirelessly to get our referencing done quickly, allowing us to give notice at our old house before the end of the month. Their dedication and …

Randi · 17 April 2025

★★★★★ 1/5

Trustpilot

Sleazy, Tacky Tactics

I have received several mailshots from this estate agent. All are unsolicited. In order to stop these unwelcome mailings I have to contact a third party- editmy info- and give my full details, including my email address. No doubt this will then lead to more unwanted rubbish. I appreciate that Miller has many poor reviews and no doubt is trying to increase business, this is not the way to achieve this! Should I wish to move house in the future they can be sure that I would not consider using them.

Lily · 25 January 2025

★★★★★ 1/5

Trustpilot

Recently rented a property from the…

Recently rented a property from the Truro Office for 18 months, never had a property inspection or visit, huge amount of maintenance issues but the out of hours contact system is dysfunctional and not fit for purpose. Telephones rarely answered and gets diverted to other branches often told they are on the phone when actually the person you may need to speak to is not working on the day. Property owner makes false allegations of damages and staff dealing with the matter were unhelpful, rude and abrupt - clearly having the Landlords side who is their customer. Worse agent I have ever used.

Martin · 15 January 2025