Trusted Agent profile · Truro

Miller Countrywide Truro reviews

★★★★★ Good

230 reviews across 2 platforms

10/11, Lemon Street, Truro, TR1 2LQ

Miller Countrywide's office in Truro, at 10/11, is rated 3.8 out of 5 across 230 reviews on two platforms, including 158 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

158

Reviews on Google

This office

Trustpilot logo

72

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Miller Countrywide, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Truro office, from every platform, shown as written. First names only.

5/5

Google

Very good from start to finish. Always helpful and willing to go the extra mile. Jenni and Daryl would always keep me up to date with any news or developments within my chain or call anyone on my behalf. When it came to moving day Daryl even offered to help load/unload any vans if we were unable to get a removals company for that day. 5 stars!PositiveResponsiveness, Quality, Professionalism

Jules · 21 June 2022

Agent replied · 20 June 2024

Thank you for your wonderful comments and 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

I’ve unsubscribed multiple times to…

I’ve unsubscribed multiple times to mailing list but I still get emails each week. I also get multiple unwanted calls.

James · 13 March 2026

5/5

Trustpilot

Very welcoming service.

Ross · 15 July 2026

5/5

Google

Very Friendly, helpful team at Truro. I dealt mostly with Abi and she was a great help through the entire process.

Jason · 17 April 2025

Agent replied · 9 December 2024

Thank you so much for your 5* review Jason! We're thrilled to hear that Abi and the team at Truro were able to assist you so effectively throughout the process. Best regards, Lucy, Customer Relations Team

1/5

Google

Probably the worst letting agency that I've never known. Lack of service and honesty. Firstly, they lied to us saying our house had heating. When we moved in, we discovered surprisingly that there wasn't heating at all. Secondly, they said the landlord would do some changes, as the doors. Nevertheless when we spoke with the landlord he didn't know anything about that. We called them everyday and sent email to find a solution for our problems, and we never had an answer from them. After two weeks we went to the agency and they said they were very busy but they will give us an answer. This was almost three months ago, and we still haven't any new from them. Totally shameful. Besides they charged us £300 for their services! Which we haven't received. Our landlord tried to contact them and he can't neither. Not recommended

Marina · 22 June 2019

Agent replied · 20 June 2024

Hi Marina Thank you for taking the time to leave these comments. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind Regards, Jake

5/5

Google

Fantastic experience with Miller Countrywide. Our estate agent Michelle was very welcoming, helpful and a joy to liaise with. This really helped us enjoy our new home - Thank you Michelle! :)

Will · 22 June 2019

Agent replied · 20 June 2024

Thank you Will for your fantastic 5* review. Best wishes, Emma

5/5

Google

First Class Service - We put the house on with Miller Countrywide at the end of November - received an offer at the beginning of January - and completed mid March. They kept us up to date with how the sale was progressing right the way through, which was great. All of the staff were very professional and efficient, and we have Ryan to thank for pulling it all together for us. Very glad that we chose Miller Countrywide to sell the house for us.

Wen · 22 June 2019

Agent replied · 20 June 2024

Thank you for your 5* review and kind words. I'm pleased to hear that the team provided you with such great service. Kind regards, Mike.

1/5

Trustpilot

Very poor experience with Miller…

Very poor experience with Miller Countrywide Falmouth.

Tom · 5 June 2026

5/5

Google

What an absolute pleasure to have been in charge of our move. I can not rate millers enough but mostly Faye Endean such professionalism and never at anypoint did i feel like anything was to much effort. Thank you for everything

Sam · 21 May 2024

Agent replied · 20 June 2024

Thank you so much for your kind words, Sam! We are thrilled to hear that Faye provided you with such exceptional service during your move. We appreciate your feedback and are delighted that you had a positive experience with Miller Sales and Letting Agents Truro. If you ever need assistance in the future, please don't hesitate to reach out. Kind regards, Lucy, Customer Relations

5/5

Google

I have just let my property and I am very happy with the service and attention to detail provided by them. A big thank you to Faye and all the team.

Martyn · 22 June 2019

Agent replied · 20 June 2024

Thank you Martyn for your glowing 5* review of our Miller Countrywide team. It is always great to read such positive reviews from our clients. Best wishes, Lucy.

5/5

Google

Many thanks to Jenni and her team, who marketed our house for us. Professional, friendly, and with great communication. We would recommend them to anyone who wishes to sell their property.

Michelle · 22 June 2019

Agent replied · 20 June 2024

Thanks Michelle for your recommendation and 5* rating. Best wishes, Mark

5/5

Google

Recently relocated to Truro and Danielle has been amazing through the whole experience, couldn’t recommend miller countrywide enough. Very professional, helpful and friendly agency.

Dan · 21 June 2021

Agent replied · 20 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations

5/5

Google

Jessica is outstanding professional and very helpful. She also make sure you understand every point before making a decision. Very well recommended.PositiveProfessionalism

Nilce · 21 June 2021

Agent replied · 20 June 2024

Thank you for your 5* review!

5/5

Google

Miller were absolutely brilliant throughout the whole process of myself and my partner finding and moving into our flat. Abi communicated clearly throughout and was extremely friendly and helpful.

Regan · 15 October 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us this amazing 5* review Regan. Kind regards Lucy, Customer Relations.

5/5

Google

I was searching for a place for 3 months and they were supportive and helpful. I recommend to register with them if you are searching for a place. I had the pleasure to have Yazmin as my agent, she was responding to my queries quickly and updating me on regular basis.

Motaz · 26 July 2023

Agent replied · 20 June 2024

Thank you for your excellent 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Really happy to have gone through Miller Countrywide for my house sale, Jenni and Daryl have been fantastic throughout. I couldn't have asked for better, they were supportive, always available on the phone whenever I needed them and remained positive and approachable throughout. Will definitely be recommending them to anyone looking to sell, or let and look forward to using them in the future. Cannot thank you enough!PositiveResponsiveness, Professionalism

Leanna · 21 June 2021

Agent replied · 20 June 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Conditional Selling

Would not allow us to view a property without providing proof of funds to purchase - just to view, not when making an offer. Funny how this only came up when they were plugging their mortgage services and were desperate to book an appointment. Company interests above those of the seller and buyer. If you are thinking of selling with this company, just think of all the buyers they won’t allow to view your home. Can’t be in your best interest can it?

Anon · 6 September 2023

1/5

Trustpilot

Living up to the *** in Miller***rywide!

Previously rented through MCW and thank God we no longer have to deal with them.

Damon · 7 August 2024

5/5

Google

I bought a property to let through the branch in Truro . I was very impressed with the service I was given so I decided to use the letting service too. I received excellent service , found a tenant straight away at the expected market price. I was kept in touch at every step and informed . Excellent service !

Véronique · 21 June 2022

Agent replied · 20 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

1/5

Trustpilot

LANDLORDS BEWARE!

LANDLORDS BEWARE! This review concerns Miller Countrywide Falmouth Branch but given our experience with Countrywide customer care it appears that the culture of the whole Countrywide franchise is rotten to the core.

David · 7 September 2025

5/5

Google

I found Miller Countrywide exceptional to work with when leasing my property. Their wealth of knowledge and experience is second to none and everything was handled in a very timely manner. Also a shout out to their employee Faye Endean, who is fantastic at her role - efficient and helpful where ever possible. I highly recommend Miller Countrywide Truro to any Landlord.PositiveResponsiveness, Quality, Professionalism, Value

Laura · 21 June 2021

Agent replied · 20 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Would not recommend Miller Countrywide

Would not recommend Miller Countrywide. Unlike most Estate Agents they do not complete the Memorandum of Sale in-house. Consequently you can add 2 weeks to an already ridiculously long exchange/completion

Andrea · 26 August 2025

1/5

Trustpilot

Sleazy, Tacky Tactics

I have received several mailshots from this estate agent. All are unsolicited. In order to stop these unwelcome mailings I have to contact a third party- editmy info- and give my full details, including my email address. No doubt this will then lead to more unwanted rubbish.

Lily · 25 January 2025

1/5

Trustpilot

FALMOUTH BRANCH ARE THE WORST LETTING AGENTS OUT THERE. AVOID AND DO NOT USE

FALMOUTH BRANCH IS EASILY THE WORST LETTING AGENTS IN THE UK. INCOMPETENT STAFF, NO IDEA OF CUSTOMER SERVICE, NEVER REPLY TO EMAILS OR CALLS. JUST AVOID AT ALL COSTS. I CANNOT STRESS HOW AWFUL FALMOUTH MILLER COUNTRYWIDE IS FOR LETTINGS. IF I COULD HAVE GIVEN THEM ZERO I WOULD HAVE

Sonia · 13 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Miller Countrywide's Google reviews

Questions about Miller Countrywide Truro

How many reviews does Miller Countrywide Truro have?

Miller Countrywide's Truro office has 230 reviews across two platforms: 158 on Google, 72 on Trustpilot (across the whole business).

What is Miller Countrywide Truro's rating?

Miller Countrywide Truro is rated 3.8 out of 5 across all 230 reviews, and 4.7 out of 5 on Google from 158 reviews.

Has Miller Countrywide won any awards?

Yes. In The Trusted Agent 2026 awards: Miller Countrywide, Truro won Trusted Agent.

Where is Miller Countrywide's Truro office?

Miller Countrywide Truro, 10/11, Lemon Street, Truro, TR1 2LQ.

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